Trusted Agent profile · Winsford
★★★★★
1,656 reviews across 3 platforms
6 Dingle Walk, Winsford, CW7 1BA
Butters John Bee's office in Winsford, at 6 Dingle Walk, is rated 4.4 out of 5 across 1,656 reviews on three platforms, including 568 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
568
Reviews on Google
This office
10
Reviews on Facebook
This office
1,078
Reviews on Trustpilot
Business-wide
Every review we hold for the Winsford office, from every platform, shown as written. First names only.
5/5
GoogleSo far, we have had a great experience using Megan Henshaw. She Is extremely knowledgeable, and has kept us updated throughout the entire process. Could not recommend her more highly.
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleWe have been really impressed with Sophie throughout our house sale! She has been a great negotiator and really easy to contact with queries. 5/5, would definitely recommend! 😁 …
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleWe chatted with ben on our visit Absolutely amazing service and had plenty of time for us during our appointment. Very friendly and very helpful Absolutely brilliant, would recommend to anybody, thankYou Ben!
Thank you for your kind review for Ben. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleWe have received fantastic service from Lauren and all the girls at the Winsford office. The house sale was dealt with professionally and timely with great communication throughout making the process stress free.
Thank you for your kind review for Lauren and the rest of the team. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
TrustpilotBen better up North.
Was looking to find a place in Crewe to rent out whilst I was on a job up North. Dealt with a chap called Ben who was most helpful and accomodating, Seemed a top man and a credit to his firm, so unlike many of the estate agents I've dealt with down south over the past 30 years.
Thank you for taking the time to leave a review for Ben. We are glad he was of great assistance to you and feel free to call whenever you need help in the futureKind RegardsBJB CreweLettings
5/5
GoogleMegan has done a great job keeping me informed with viewings and house offers. The service has been professional and prompt, making the selling process easy!
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleRecently had Sophie facilitate an online video tour of our home for a potential buyer and also assisted me and my wife in viewing other properties, she was professional, polite and knowledgeable and I'd recommend her and Butters John Bee Estate agents. Thomas Barton
Thank you for your kind review for Sophie. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleSara Dickens, has been really helpful. Explained all our options & gave us the support we needed to make the right decision. She's done everything she promised & been very patient.
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleGreat service at butters John bee and especially the estate agent Sophie! She dealt with us very professionally and friendly. Also very informative on all the properties we were interested in!
Thank you for your kind review for Sophie . Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
1/5
TrustpilotAvoid this company if you want to rent…
Avoid this company if you want to rent your house out . Terrible customer service as unable to speak to anybody , they don’t return your calls . Paid for a fully managed service but you wouldn’t think so as often had to contact the tenants myself . Moved lettings agents this time around due to the poor service .
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. This has now been raised internally, however if you'd like to discuss this further, please email help@bjbmail.com with details and we will pass to the relevant team to investigate for you.Thank you
5/5
TrustpilotSuper fast service
Elisha was our contact for a property and was great. I called on Saturday and she accommodated us with a viewing on the same day. I needed to find a place urgently and she made it all happen within a few days. Always answered any queries swiftly. (Anita O'C).
4/5
TrustpilotI recently dealt with Bev and her team…
I recently dealt with Bev and her team at the Telford branch. They were all very knowledgeable and helpful
Hi David Dickens, we are very happy to have provided you with such a positive experience!
5/5
TrustpilotCharlotte Foden was really helpful and…
Charlotte Foden was really helpful and made the whole process easy from start to finish!Can’t thank her enough! 5*
Hello Mr Westwood, thank you for your kind words and 5* review. If we can ever be of any help in the future please do not hesitate to contact us. Kind Regards - the Hanley Lettings Team
5/5
TrustpilotProperty Management - Andy Pass
As contractors we have been in communication with Andy Pass who has been working with us regarding empty properties requiring maintenance, key logistics and chasing invoice payments. He responds well to emails, and we have successfully completed some outstanding maintenance jobs with prompt payment too. Thank you Andy
5/5
GoogleButters John Bee Estate Agents. Megan Henshaw has provided amazing customer service, she’s been really nice and has really helped me .
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleSophie R was hepful and was able to anser all of my questions. Nice to deal with an agency who knew a little about the properties they want to sell. Thank you and well done. Keep up the good work.
Thank you for your kind review for Sophie. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
TrustpilotExceptional
Butters John Bee are an amazing company they gave me a brilliant service from start to finish. The property manager Andrew Pass who looked after me throughout my tenancy was amazing, he would sort anything I needed and has been very understanding and helped me with everything. I Would highly recommend, such a professional service especially from Andy I’ll be sad to leave. thank you!
Hello Tanya,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Charlotte FodenAssistant Branch Manager
5/5
TrustpilotBJB Crewe Fantasic.
We had the best service from a lady called Corrie,she did everything to make sure things went smooth for us,kept us updated and we can’t thank her enough,a real credit to the team,from all the things we had to do and from Corrie’s side she made sure things were done and kept updating us also,just fantastic all round,just the best service thank you again.
Dear PhilThank you so much for your fantastic review, we appreciate your great feedback and will pass this on to Corrie, please do not hesitate to contact us if we can be of further assistance.Kind RegardsButters John BeeCrewe - Lettings
5/5
TrustpilotGreat Service
Great staff (especially Ellie) very helpful, professional and efficient. Sorted my move with minimum fuss and stress.
Hello Dean,Thank you for your kind review about Ellie, we really appreciate the feedback. If we can help with anything else please don't hesitate to contact us. Kind regards, Charlotte FodenAssistant Branch Manager
5/5
TrustpilotChelsea was really helpful in helping…
Chelsea was really helpful in helping us find our first house to rent. Would definitely recommend 😊
Dear Beth, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
1/5
TrustpilotNewcastle-under-Lyme branch - AVOID
Newcastle-under-Lyme branch have used misleading photographs of an unsuitable property to obtain money by deception from a local charity - unless they return all monies paid and cancel the tenancy agreement, I would not recommend anyone rent from them.They were awful letting agents when I last used them, intrusive and unhelpful. And people wonder why landlords and estate agents have such a bad name!
Dear Chris, Thank you for your feedback, which we believe to be in response to a recent social media post. For clarity, we would like to highlight that this is connected to the letting of a commercial retail premises, rather than a domestic dwelling; our Newcastle under Lyme branch are in no way connected to this transaction. We regret that the tenant doesn’t feel the property is fit for purpose. We are working with the tenant and the landlord to come to a solution but as the contract is signed the decision rests with the landlord. Unfortunately, due to Government imposed restrictions, we were unable to offer an in-person viewing and sent the tenant a short video of the property which was recorded prior to lockdown. The tenant ultimately made the decision to sign the lease, having had the time and opportunity to have this reviewed, and paid the rent for the first year in its entirety in advance; this was not a requisite of the letting but rather a decision made by the tenant. It's an unfortunate situation and we’ll continue to work with both sides in an attempt to come to a satisfactory outcome.bjb Commercial team.
5/5
GoogleThank you to the super attentive and enthusiastic team at Butters! Sara, Sophie and Pat are always keen to assist!
Thank you for your kind review for Sara, Sophie and Pat. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleI've had a great experience talking to Patricia Rigby at BJB. Extremely helpful with helping me look for properties and knowledgeable when attending viewings.
Thank you for your kind review for Patricia. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleThank you for sending Amit Nahee to value my house He was so very professional and helpful. He pointed out things I could do to improve the chance of selling and was thorough in his advice. He was such a nice guy too.
Thank you so much for your lovely review, Lauren Ellison (Winsford Property Management)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winsford.
Yes. Butters John Bee won Platinum in The Trusted Agent 2026 awards.
