Every review we hold for the Winsford office, from every platform, shown as written. First names only.
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5/5
TrustpilotStacey OβHara is an asset to the team!
Stacey OβHara is very efficient. She has wasted no time in finding quotes and updating me throughout. She is always very polite and professional with her communication. This all helps to make a stressful process more streamline. She is clearly very hardworking as I often receive replies after office hours.
Eleanor Β· 23 September 2020
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5/5
GoogleWe met Sophie today for our first viewing ever, as a first time buyer we were a little nervousβ¦ but Sophie really made us feel relaxed& at home! She was super patient with us& answered all our questions! Big Thankyou to you, Sophie! π β¦
Lucy Β· 25 July 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
Googlevery helpful sales staff sophia was very informative and kept me updated . i would recommend this agency if you want prompt action ,hassle free friendly staff
David Β· 11 August 2024
Agent replied Β· 25 August 2024
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleEach time I have calls to deal with, but is John Bee I am impressed! This time it was with Tresa Harris At the Winsford branch. When I got confused, she took me by the hand and lead me through everything. Wonderful and professional highly recommended.
Martin Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleBrilliant service from Lauren E and the team at Butters John Bee from the initial viewing to completion. As a first time buyer being guided through the whole process and being kept upto date all the time the service was excellent going above and beyond to help out in every way possible and would highly recommend!
Dale Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for your kind words and 5 Star much appreciated - Lauren Ellison (Winsford Sales)
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5/5
TrustpilotWonderfully attentive service from Corrie
I can't thank Corrie enough for the wonderful and attentive service I received. Her helpful manner and her professionalism is second to none and I would not hesitate to recommend Butters John Bee to anyone in the future. Thank you, Corrie, it is an absolute pleasure to deal with you.
Jane Β· 22 July 2020
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5/5
TrustpilotHayley from Bjb was very professionalβ¦
Hayley from Bjb was very professional and helpful it went really smoothly and I was renting within a couple of weeks.cheers
Mark Β· 31 March 2019
Agent replied Β· 12 June 2024
Dear Mark, Thank you for taking the time to leave us a review, I hope everything went well with your move in and i wish you all the luck in your new home. Hayley, Butters John Bee.
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5/5
TrustpilotDanielle is always very helpful andβ¦
Danielle is always very helpful and quick to respond to my emails and calls whenever I need her.
Graham Β· 19 June 2020
Agent replied Β· 12 June 2024
Dear Graham, Thank you for your lovely review about Danielle. If we can help with anything else in the future please do not hesitate to contact us. Kind regards, Rebekka GillBranch Lettings Manager
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5/5
TrustpilotGreat Service from Sophie
Sophie, along with the entire team, was absolutely fantastic to work with. They were incredibly warm and welcoming, always making us feel at ease. They were consistently available to provide help and guidance, promptly answering our questions or offering advice throughout our search.
Andrew Β· 24 March 2025
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5/5
TrustpilotHappy customer
I have recently sold a property through BJB Sandbach. They are professional as well as caring. From first meeting the valuer Mark, this was always going to be a good experience. We were kept informed at every stage without feeling pressured or rushed. Their advice was always spot on. Our sale completed within 3 weeks. Can't thank them enough.
Barkley Β· 27 December 2021
Agent replied Β· 12 June 2024
Thank you very much for your kind comments, we do appreciate it. We wish you and your family all the best. Kind regards, BJB Sandbach
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5/5
GoogleNothing but positive things to say about this company. Friendly helpful and very efficient. Thanks for all your help.
Rachel Β· 4 December 2024
Agent replied Β· 9 December 2024
Thank you for your kind review. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleSophie and the rest of the team have been so helpful and made my moving process and purchase so easy Iβd 100% recommend them to anyone in the market looking for a new home!!
Petros Β· 21 March 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotFabulous service Natalie!
I would like to take this opportunity to thank Natalie for her professional advice. She gave us 100% support. Also, she went above and beyond with her kind guidance through what would have been an extremely stressful situation. I would recommend to friends and family!! Thank you Natalie
Sharon Β· 30 December 2020
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5/5
TrustpilotAs a tenant it's always daunting havingβ¦
As a tenant it's always daunting having to tell the landlord about breakages and issues but Ben has made the process smooth and easy and helped get the repair sorted really quickly which just before Christmas is great. Thanks to Ben and the team for all your help.
SR Β· 18 December 2020
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1/5
TrustpilotDon't provide important information
"For details of the leasehold, including the length of lease, annual service charge and ground rent, please contact the agent"They have the information, why not display it for everyone to see, instead of waste my time having to phone up?
Uncle Β· 3 November 2023
Agent replied Β· 12 June 2024
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
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5/5
TrustpilotAmazing service from start to finish
Absolutely brilliant service from John Butters Bee. Michael Ferris has been amazing. I would definitely recommend them.Thank you again Michael!
Siana Β· 2 July 2019
Agent replied Β· 12 June 2024
Dear SianaThank you so much for your great review and kind words and we hope you and your family enjoy living in your new home, please do not hesitate to contact us if we can be of help in the future.Kind RegardsMichael FerrisLettings ManagerBJB Congleton
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5/5
GoogleSara Dickens showed me and my mum two properties today ,she was really helpful and knew everything about the houses. She was really nice and understanding of what we were looking for. Would definitely recommend
Darci Β· 20 February 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sara . Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotStacey is an absolute gem to deal with
Stacey is an absolute gem to deal with. Always on the ball and responses are very quick . Sheβs helped me and my company to grow and always there to help. Always goes out her way and nothing is to much troubleSheβs a credit to the company .
Lee Β· 20 November 2020
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5/5
GoogleI just wanted to say a huge thankyou to Sarah Dickens at BJB branch in winsford. She is helping me find a house, and nothing is to much trouble to her, she so helpful and understanding ,i feel lucky i found such a proffesional and understanding estate agent.
Thanky so very much
Regards janice hulse.
Janice Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for your 5 star review much appreciated (Winsford sales) Lauren Ellison
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5/5
GoogleBen came round to do checks on our property for the landlord & he was very nice, friendly & made us feel at ease as he took pictures throughout the house. He asked if we wanted him to take his shoes off which shows he was being attentive. Great guy & credit to the company.
Sarah Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for your kind words and 5 Star much appreciated - Lauren Ellison (Winsford Lettings)
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5/5
TrustpilotI just have to say how impressed i amβ¦
I just have to say how impressed i am with Ben Parry, polite , understanding and actually listened to me . Quick to get on and solve the issue . Thanks Ben , i can rest easy knowing if i ever have a problem it will be solved
Nicky Β· 13 November 2020
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4/5
TrustpilotI found BJB staff very helpful with myβ¦
I found BJB staff very helpful with my search for a tenant. Sean and Hayley assisted me very well and understood my needs and wants.I have found it very easy to deal with both of them as they have used common sense as well as legal requirements to assist me in finding a tenant.I hope that we will continue to build on this relationship in the future.Many thanks
Customer Β· 3 June 2019
Agent replied Β· 12 June 2024
Thank you for your review, Boris. We've thoroughly enjoyed working with you on your property and look forward to doing so again in the future. Kind regardsBJB
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1/5
TrustpilotBJB property management found lacking
BJB property management has to take accountability for the appropriate maintenance of all their property which I am disappointed to say that they have failed at and are so incompetent at. Sadly enough this sort of practice leads to business discontinuity as customers are left very dissatisfied.
Tita Β· 10 April 2023
Agent replied Β· 12 June 2024
Hello Valerie, I am sorry to read of your experience which is not reflective of our usual 5* service. Our Property Management team are looking into your issues and have attempted to contact you directly. Please contact us on the number provided where one of our Property Management Team will be happy to help youKind RegardsBen ParryProperty Management ManagerTelephone 01270534531
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5/5
TrustpilotBJB - Great service and very efficient
The letting team at BJB Newcastle under Lyme have been great and supportive all of the way through the process. Chelsea has kept me up to date with the status at all times and I knew I was in a safe pair of hands - in the end they found a successful tenant in no time. I look forward to working with them in the future.
Ben Β· 10 March 2020
Agent replied Β· 12 June 2024
Dear Ben, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.