Trusted Agent profile · Winsford
★★★★★
1,646 reviews across 3 platforms
6 Dingle Walk, Winsford, CW7 1BA
Butters John Bee's office in Winsford, at 6 Dingle Walk, is rated 4.4 out of 5 across 1,646 reviews on three platforms, including 558 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
558
Reviews on Google
This office
10
Reviews on Facebook
This office
1,078
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winsford.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Winsford office, from every platform, shown as written. First names only.
5/5
GoogleNatalie T has been brilliant in sorting out any questions or queries that I have had. Natalie is very kind and approachable and anything I need I always ask her. Thank you for being amazing.
Thank you for your 5 star review much appreciated (Winsford Lettings) Lauren Ellison
5/5
FacebookLauren, Atif and the team have been amazing!! It’s a scary thing buying a house but Lauren has been there every step of the way and made the whole process easy. Can’t thank them enough we have literally bought our forever home, Thank you ☺️
Thank u so much for ur lovely words ❤️💙💖
5/5
TrustpilotFive star service as always
Five star service as always, I have been into the office a few times In search for a rental property, Elisha has always been so helpful and always with a smile! What a refreshing change to some other offices I’ve been too! Would highly recommend! Thank you Elisha!!
Thank you for leaving such great and detailed feedback about your experience with butters john bee Wolverhampton Lettings. We hope to see you soon!
5/5
TrustpilotFantastic team
From the first time I met Bev I knew this estate agency was the one to work with. Honest and transparent from start to finish. Bev was great in explaining how the agency worked, marketing aspects and the photographs of the property and lay out were very professional. Stood out from other estate agents I had met, priot to selling my property. Emily was fantastic, regular communication via telephone and email, always keeping me updated with my house sale progression., even when things slowed down prior to completion, Emily got everything back on track and house sale completed. Thank you to a great team.
5/5
TrustpilotI have recently been sent on a 6 month…
I have recently been sent on a 6 month secondment with my company. I needed to quickly secure a 6 month rental property. Michael Ferris found one for me and dealt with everything quickly and efficiently. Nothing was to much trouble for him. Thanks Michael much appreciated
Dear DaveThank you for your great 5 star review, we appreciate your time in giving these great comments, please do not hesitate to contact us if we can be of assistance in the future.Kind RegardsMichael FerrisLettings ManagerBJB
5/5
Trustpilotwould definitely recommend.
Having used butters john bee several times in Telford I decided to use them also for the sale of my house in Wolverhampton. They have been very professional from day one. They informed me well in advance of intended viewings and kept me informed on a regular basis. They sold the house for me very quickly and have ensured that everything has been kept moving as smoothly as possible. I will definitely used them again and can highly recommend them. Particular thanks to Tim and Gheurdia for an excellent service.
5/5
TrustpilotProperty Rental though Butters John Bee
We recently decided to rent our property through Butters John Bee and made contact with Lydia Monk. Throughout the whole process Lydia has been amazing, and extremely helpful and thorough. She has been available out of normal office hours and we have communicated via email / phone and Whats App. A tenant was secured quickly and efficiently despite the lockdown due to Covid 19.Highly recommended, with particular thanks to Lydia Monk who has gone the extra mile.
1/5
TrustpilotAVOID!
Let 2 properties through BJBs and both times it was shambolic. This was back in 2020 and I'm still trying to untangle all the s**t they have left behind.They don't appear to keep clear records of rent being received, no organisation, don't have a clue when, and if tenants have left the property. If you complain, they don't care as long as they have received their payment. Totally unprofessional. Don't seem to know what is happening with the properties, except when they want their cash. Anyone looking to let through this company, avoid like the plague for your own sanity and peace of mind.Let me be clear, I have contacted BJBs on many many occasions to try and work with them to get the issues resolved. No action taken from their side to assist. We received a 'Without Prejudice' letter from Andy back in 2021 which didn't do anything to help my situation. Unfortunately I have had to take issues further now just because I need the situation resolving.
I am really sorry to read your review, if you can contact me directly via email andytownsend@bjbmail.com I would be more than happy to look into your concerns and queries from two years ago.
5/5
TrustpilotGreat Staff & Great Service
Recently rented a property through BJB in Winsford. The level of service provided by Rebekka and Jenna was brilliant. They both made the entire process easily and care free, along with being there to answer any addition questions. Very happy in our new home - Thank You!
Dear Laura, Thank you for your lovely review regarding the service that we provide for you. You have been a pleasure to work with and we hope you are very happy in your new home. Kind regards, RebekkaLetting Manager
5/5
TrustpilotI am looking to move into the area so…
I am looking to move into the area so called in the hope of discussing possible options. I spoke to Liz Thompson who was incredibly helpful with the advice and information given regarding the relocation process and how it works for a rental property.5 stars!!
Good morning Gina, Thank you for your 5star review about Liz, we are glad to hear that you are happy with the serivice that has been priovided. If we can help with anything else please let us know. Kind regards, Rebekka GillLettings Branch Manager
5/5
GoogleTresa has been really helpful in making the buying process as smooth as possible.
Thank you for your kind review for Tresa. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
TrustpilotBJB helped me and my partner buy our…
BJB helped me and my partner buy our first house. Their communication was excellent as well as their support. Laura went out of her way to ensure the process ran as smoothly as possible from start to finish. A massive thank you from us!Hannah and Jake
Dear Hannah Moore, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleBeen to loads of branches and brokers needing help to find a place asap that I’d be comfortable in and she helped me find a place after so long and she needs to be promoted as I found one in one week with just being with her
Thank you for your kind review. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleCurrently going through the purchase of our first home. Laura has been so helpful with keeping us updated with every step. A huge thanks to Patricia aswell for showing us round the property.PositiveResponsiveness, Professionalism
Thank you so much Louise for your 5 start review and kind words much appreciated - Lauren Ellison (Winsford Sales)
1/5
Trustpilot0 STARS
0 STARS. Absolutely shocking firm. Property management that couldn't manage a pi55 up in a brewery. AVOID AVOID AVOID
5/5
TrustpilotButters John Bee Sandbach
This is the first time I've used BJB, and we were very impressed with the help and guidance we received from the Sandbach team, with special thanks to Natasha for whom nothing was too much trouble. Once again many thanks.
Hello Mr & Mrs. Dalton, Thank you for such a lovely review. It has been lovely dealing with you and we hope you enjoy your new home. Take care, all at BJB Sandbach
5/5
TrustpilotFriendly and professional
Richard was friendly and professional on the phone. He made me feel that he was really listening and taking on board what I was saying. He was happy to answer my questions and didn't try to rush me into making a decision. Great service so far!
Dear Claire, Thank you very much for your lovely feedback about Rich. I am really pleased to hear that you are happy with all of the service that has been provided so far. Kind Regards, Hanley Lettings Manager
5/5
TrustpilotExcellent from start to finish
James Keeble handled our move from start to finish - extremely professional and worked hard even in difficult circumstances to have constant updates
Thank you Adam for sharing your experience of working with James Keeble, our Middlewich partner. So pleased you appreciate the added value in our fee from the service we provide and deliver. Wishing you the very best in your new home and thank you again for using Butters John Bee Middlewich to sell your Holmes Chapel property
1/5
TrustpilotAwful company that like withholding peoples money
Awful company. Overpaid my last months rent in my property. Alerted them straight away and was told they would look out for it and send it back as soon as it came in at the end of the day. 5 days later still wasn't back so I chased again. The woman on the phone says they actually didn't have my bank details and to email them. The email address she provided didn't even work! It is now 20 days since and I have chased multiple times only to be told it will be sent and accounts have been told the urgency, still everyday it is missed from their payroll. I just want my money back now! It would appear they like to withhold people's money from them. It is very worrying that an accounts department struggle to make even a bacs payment! Certainly not equipped to deal with large fees and houses in my opinion so would run for the hills if anyone was thinking of going with them! I feel for Claire who has kept chasing for me and getting nowhere, as she is the only one in the company who has bothered to even get back to me or chase. They have left me at the point now where I am assuming they are refusing to send me my money and will now have to take further action to retrieve it. Complaint will also be made to the ombudsman.
5/5
TrustpilotButters John Bee lettings.
The staff at Butters John Bee have helped my wife and I, as landlords, to manage the challenges around letting our house in Biddulph. They have always been there when needed and provided excellent advice and assistance. Thanks to Stacey and Andy for being there.
Hello Mike,Thank you for your review and kind words about Stacey and Andy, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
5/5
TrustpilotReview for charlotte fodan.
Review for charlotte fodan.Charlotte has been more than helpful from the very start of my application , any issues that have popped up along the way she always dealt with them straight away.I have sent many emails and had many phone calls which she has always been polite and helpful everytime to make sure my move in runs as smoothly as possible. Overall lovely member of the team , would highly recommend her to help anyone.
5/5
TrustpilotVery good
Jenna was a great help when we were looking for a new house. Always there to answer our questions and if she did not know the answer would find out and call us straight away. Very happy and would use butters John bee for future housing.
Dear Lauri,Thank you for your review regarding our service at Butters John Bee, Winsford. I am delighted that you were happy with the way your enquiries were answered and do hope that you are enjoying your new home.Kind regards,Jenna Stelfox Lettings Manager
5/5
TrustpilotGreat service
Excellent service, always professional whenever I need to contact them. Danielle has been my point of contact on the last few occasions, she is a brilliant embassador for the company as she always deals with any issues I have in a courteous and competent manner.
Julie, thank you for your kind review; we are happy to pass along your comments to the team here at Butters John Bee Lettings! Thank you so much again for your feedback! We hope you have a great day! Kind Regards Crewe Lettings
5/5
GooglePat is a super nice and well arrangement for my viewing. Highly recommend.
Thank you for your kind review for Pat. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Winsford won Platinum; Butters John Bee, Crewe won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winsford.
