Trusted Agent profile · Winnersh

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Property Assistant UK Winnersh reviews

4.8

★★★★★ Excellent

168 reviews across 3 platforms

The Oaks, Roundabout Lane, Winnersh, RG41 5AE

Property Assistant UK's office in Winnersh, at The Oaks, is rated 4.8 out of 5 across 168 reviews on three platforms, including 147 Google reviews rated 4.7.

Google logo

4.7 / 5

147

Reviews on Google

This office

Facebook logo

5.0 / 5

20

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Property Assistant UK Winnersh

Our unique approach to selling property makes us one of the highest performing agents locally consistently recognised by GetAgent as the fastest-selling agent - and also the agency achieving the best prices for our clients. That’s something we’re immensely proud of. But there’s actually more to our story. Facts and figures are great but our ethos is all about the bigger picture. We started Property Assistant in 2014 to challenge the perception of estate agents as self-interested and disingenuous, by taking a different approach. How? We focus on the people, as well as the property. What makes us prouder than statistics, is the long-term (sometimes life-long) relationships we build with our clients. We guide them through a complicated industry, with minimal stress. And we limit the number we accept so we can go deeper with the ones we work with. We know that every sale is different, so we take time to understand the personal reasons for the sale, as well as the inconveniences selling your home can create. To make the whole process less stressful, we prioritise learning about the unique needs of the individual or family - what they need from us and the expertise we can provide. We really get to know the property too so we can secure the best price. All of our marketing materials are bespoke, with impressive professional photography and high-calibre production. There’s no shoe-horning clients into an ‘off-the-shelf’ strategy. Your home is unique and how we market it will be too. That’s why we’re one of the highest performing agents, as well as one of the nicest to work with.

Reviews

Every review we hold for the Winnersh office, from every platform, shown as written. First names only.

5/5

Google

Daryl at Property Assistant has given us outstanding support from the outset of our house move. We came to Property Assistant having been given disappointing service by previous agents and his advice, expertise and honesty have not only been a breath of fresh air, but also invaluable to us as a busy family in a fairly idiosyncratic older property. We found Daryl and Property Assistant to be thoroughly timely and reliable in all aspects of their business - easily contactable whatever our issue and always ready with a solution. We remain extremely grateful for his success in selling our property when others had failed to do so. With Daryl's help we have now secured the right new home for us and though we hope not to move again for quite a while, if and when we do, we will go back to Daryl and Property Assistant without a moment's hesitation. We cannot recommend them highly enough.

Matt · 8 October 2019

Agent replied

Thank you Matt, i couldn't be happier for you and Krissy! An absolute pleasure to deal with and i hope you are enjoying your new home.

5/5

Facebook

We are reluctant landlords and get in a bit of a stress when we have a change of tenants. Property Assistant are just fabulous. They took all of our stress and guided us through the process all whilst being very pleasant to deal with. We can't recommend them highly enough and are thankful for their support at a time when we didn't need additional time or stress. Thank you PA Edit May 2022 -3 years on we are still very happily using Property Assistant for all of our renal needs. They are an absolute breath of fresh air in the industry and always go above and beyond, exceeding our expectations every time.

Briony · 3 April 2019

Agent replied · 30 April 2023

Many thanks for your kind words Briony, pleased we could help when we could.

5/5

Google

Can't fault the service with Property Assist, it was great start to finish. Very attentive at all stages of the process and contrary to preconceptions of estate agents I felt like I could truly trust Daryl :) He was always at the end of the phone if I had any queries which made me at ease throughout. I would have no hesitations recommending them to anyone looking for a property in the local area.

E · 8 October 2020

Agent replied · 24 August 2024

Many thanks Elliott for your kind review, Daryl is certainly an asset to our business and we are very proud when we receive feedback like this. We hope that you and your family enjoy the property, it was a real pleasure to be involved, especially with such a gorgeous unique home. Daniel

5/5

Google

Property Assistant helped me find the right rental property in 2016 and they were helpful, professional and courteous. Not only was the tedious business of paperwork straightforward and convenient but the follow-up and renewal has been as well. I'd be happy to recommend Dan and Julie's services and feel sure they bring the same high level of service to all their dealings.

Scott · 16 May 2018

5/5

Google

Can't fault the service with Property Assist, it was great start to finish. Very attentive at all stages of the process and contrary to preconceptions of estate agents I felt like I could truly trust Daryl :) He was always at the end of the phone if I had any queries which made me at ease throughout. I would have no hesitations recommending them to anyone looking for a property in the local area.

Elliott · 6 May 2020

Agent replied

Many thanks Elliott for your kind review, Daryl is certainly an asset to our business and we are very proud when we receive feedback like this. We hope that you and your family enjoy the property, it was a real pleasure to be involved, especially with such a gorgeous unique home. Daniel

5/5

Google

Joe and Billy did a very good job in handling the sale of my flat. Valuation turned out to be spot on. Queries were answered promptly and solicitors chased, especially as we approached exchange. By the end of the process I felt as if I was dealing with loyal friends. I would have hesitancy in recommending them and there solicitor's.

Stephen · 21 July 2019

5/5

Google

Bought my house though balgores Hayes and then sold it 6years later though them with Joe Hayes being my port of call. It was a long process but not balgores fault and was always on the phone chasing people and keeping me up to date. Always rate them when people ask about estate agents. Thanks Joe and team.

Stuart · 21 July 2018

5/5

Google

We let a property from Property Assistant and are very happy with their services. The team was friendly and accommodating throughout the application/referencing process. After moving in, we had a small issue with our property and Julie could not have been more helpful in solving it. Thoroughly recommended.

Steve · 14 May 2023

Agent replied

Hi Steve, Thank you so much for taking the time to post this lovely review. We feel very privileged to have such lovely tenants like yourselves. If you need us for anything please dont hesitate to get in touch.

5/5

Google

I have been very impressed with Property Assistant from viewing the property, making an offer & completing. Very prompt & excellent communication throughout buying the property & issues of losing my own buyer at exchange. Daryl worked with support to myself & the seller to keep the chain together. A very personal service and would highly recommend this agent. Thank you so much Property Assistant.

Nicola · 8 October 2020

Agent replied

Hi Nicola, thank you for your review, as a local family business it really means a lot to us that people are happy with what we do. It was a pleasure to help you through the process and i hope you will enjoy your new home!

5/5

Google

Wonderful, friendly and professional service throughout the whole process. Definitely recommend Property Assistant Estate Agents for property sale

Anne · 4 December 2024

Agent replied · 9 December 2024

Thank you for your wonderful review, Anne! We're delighted to hear that you had a positive experience with our service. Your recommendation means a lot to us, and we look forward to assisting you and others in the future!

5/5

Google

Very friendly and helpful estate agents, Professional service and great communication. They made the process so easy and always kept in contact with any updates. Would 100% recommend

Jack · 13 April 2024

Agent replied · 25 March 2024

Jack, many thanks for entrusting us and letting us represent you in the sale of your property. They were such lovely buyers that we found and with everyone aligned and great solicitors involved it was able to conclude super quick. (I think we handed over keys just over 60 days after agreeing the sale). All the best. Dan

5/5

Google

Very professional and efficient

Hilary · 13 April 2025

Agent replied · 24 August 2024

Thank you for your feedback, Hilary. We're glad you found our team professional and efficient. We strive to provide the best service possible.

5/5

Google

Despite the fact that one of the owners is an old school friend, I have no doubt that the staff at Property Assistant Wokingham would treat anyone with the same care, patience and courtesy that they used with me. Efficient, they go the extra mile, act personally yet professionally. I confidently encourage anyone to connect with and use this company.

Amandeep · 8 October 2020

Agent replied · 25 March 2024

Many thanks for your support and these kind words about our business. Hope all is well with you x

5/5

Google

Thank you Michael and team, you have been BRILLIANT.You were there when ever we needed to speak to you and always returned our calls promptly. We cannot fault your warm, friendly and professional service. You worked so hard to keep our chain together.... You guys are great!!

Paul · 21 July 2019

5/5

Google

Went through them for our rental recently and can't find any fault with the service. Simon was really helpful and responsive throughout the process and it was clear what was required of us at each stage. Viewing to moving in two weeks and a smooth service throughout.

Rob · 21 July 2019

5/5

Google

Well, PA UK deserve to win "estate agent of the year" or decade or something. Dan and Julie never lost their cool, persevered and went well and truly above the call of duty to bring home our sale. We are forever grateful and would recommend them to anyone in Berkshire looking to actually sell their home. Professional throughout and decent, honest actual people.

Alison · 8 October 2018

Agent replied

Alison, many thanks for your kinds words. As we both know only too well buying and selling homes in this country is a far from easy process, we strived to keep it simple, but clearly other parties had other ideas. Like you say perserverence was key for everyone and with some creative trouble shooting ideas it eventually paved the way to concluding the sales. Many thanks for your business, we both wish you and your family all the very best in your new home.

5/5

Google

Fantastic service from the team in Brentwood. Going above and beyond to help smooth the process as much as possible. Thank you to Michael for all his help and a very special thank you to Joe Hayes who really goes out of his way to help you.

Julia · 21 July 2018

5/5

Google

I have been so far with few estate agencies around the country and Property Assistant is the best!! They have very good team of people. Professional, helpful and friendly. Every query, issue has been resolved quickly. I was extremely happy with their service. I highly recommend this agency !!!

Monika · 16 May 2022

Agent replied

Monika, Thank you so much for sharing your experience as a tenant with our firm. We hope that you and your family are settling in well into your new home.

5/5

Google

A first class service, from a knowledgeable and professional team. Daniel gave us clear advice from the start of the process, consistent with their approach and had excellent knowledge of the local market. Choosing and estate agent can be daunting but I cannot fault this team, they provide a stand out service.

Pamela · 11 October 2021

Agent replied

Many thanks for your kind words, it was a pleasure marketing and introducing a buyer. It was super fast once between us we had managed to get the solicitors organised, I wish all our sales could conclude in just 52 days from agreeing the sale. Thanks again!

5/5

Google

All of the team were very helpful and responsive and the whole process was very efficient. Would definitely recommend.

Gary · 7 July 2024

Agent replied · 24 August 2024

Thank you for your kind words, Gary! We're delighted to hear you found our team helpful and our process efficient. We appreciate your recommendation and we look forward to serving you in the future!

5/5

Facebook

I would highly recommend Daryl, Julie and Daniel at Property Assistant. They have provided a helpful and friendly professional service. Their communication was excellent and Daryl played a really important part in making sure my sale progressed.

Catherine · 8 March 2021

5/5

Google

Daryl has provided me with a service that I cannot fault. He has gone above and beyond and restored my faith in Estate Agents. Having used the services of this company, I will not consider another in the future. I would highly recommend this team to everyone in the housing market.

Louise · 16 May 2021

Agent replied

Thank you very much Louise! I hope you are well! It was lovely to work with you and i hope i can help again in the future.

5/5

Google

Daniel and the rest of the team did a fantastic job in selling our property for the asking price and then nurturing the buyer through the process. The end result was that everything was seamless and happened on the target date. Great stuff!

Bruce · 16 May 2022

Agent replied · 25 March 2024

Many thanks Bruce for the 5* review, hope all is good with you and thanks again for choosing Property Assistant.

1/5

Google

Even one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.

Monika · 21 July 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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