Every review we hold for the Winnersh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePAUK set themselves apart from any other letting agent that I've dealt with.
It's not just about the mechanical processes that are needed to be followed, all of which were done meticulously and efficiently, but it's more about striking up a relationship with who you're talking to and dealing with and I can emphatically attest to this being my experience with Rebecca.
Right from the very first meeting something felt different, something felt personal and affable. That bred immediate confidence and has only endured and added to my positive experience throughout, so thank you.
If I could give more stars in this rating, then I would. A truly wonderful service and company to deal with and Rebecca is an absolute credit to the ethos and goals of PAUK.
Martin · 6 April 2026
Agent replied · 13 April 2026
Thank you so much for your glowing review and for taking the time to share your experience. We are delighted Rebecca provided a personal, efficient service that built lasting confidence in our team. I will ensure Rebecca receives your kind words, she truly is a credit to PAUK. We appreciate your recommendation and look forward to supporting you again in the future.
★★★★★ 5/5
GoogleWe recently worked with this estate agency as both buyers and sellers, and the experience was excellent on both sides of the chain. Communication was always prompt and open, and Jeremy, the sales progressor, was fantastic at keeping everything moving and making sure everyone stayed informed.
As sellers, we were really impressed with the quality of their service. From the photography and viewings to navigating offers and giving clear, thoughtful advice throughout. Their knowledge of the local area is outstanding, and it made a real difference in the process.
We had no issues at any stage and felt supported from start to finish. I would confidently recommend them to anyone looking to buy or sell in the area. Thank you Daniel, Julie, Richard and Jeremy!
George · 13 March 2026
Agent replied · 13 April 2026
Thanks for taking the time to leave a review, and more importantly for choosing us as sellers to represent you. As you've witnessed, with the right representation and with all parties pulling together towards the same goal, buying & selling doesn't have to be complicated and stressful. Communication is key with any property transaction and we all thank you for playing your part which allowed us to help progress the sale through in just 51 days from us writing the sales memorandum. It was a pleasure dealing with you.
★★★★★ 5/5
GoogleGreat service and amazing personnel!
Rebecca and Julie were extremely tentative to all of our needs - they showed us only relevant properties and did not spam us with everything they had on offer.
Within a span of 3 days we had viewed and signed all relevant documents, and were on track to close out the tenancy!
We walked away with exactly what we wanted, with no fuss and great satisfaction from everything Property Assistant could offer!
Thank you Julie and Rebecca!!
Donovan · 30 November 2025
Agent replied · 30 December 2025
Thank you for your review! It's great to know that you had such a smooth and satisfying experience with us. Your feedback is greatly appreciated as a small independent family business striving to show a caring personal service to our clients and motivates us to continue delivering a top-notch service. We wish you all the best in your new home!
★★★★★ 5/5
GoogleWith Property Assistant team we had the opportunity to see a VERY professional people at work. There was not only the very fine, speedy, value, and getting the job of selling our house involved, but PA team had the human touch that in such businesses very seldom one comes across. The PA team was involved not only selling a building but what that building had meant to the previous owners like us and projecting that information to the buyers. WELL DONE PA YEAM
Henry · 16 September 2025
Agent replied · 9 November 2024
Thank you for your wonderful review, Henry! We are thrilled to hear about your positive experience with our team and their professionalism. It's heartwarming to know that we could provide a personal touch during such an important process. Your feedback truly motivates us to continue delivering excellent service.
★★★★★ 5/5
GoogleI have to confess that Dan and Julie were already friends, so Property Assistant were the obvious choice when we came to sell our property. Putting our friendship aside I like to give credit where it's due, and their service was faultless from start to finish. They gave honest and reliable advice all the way through the sale process, securing many viewings, and we were so glad they were on our side when we had to choose from multiple offers. They remained positive and focused, even when our first buyers pulled out, and saw the sale through to completion. It was also very reassuring having their colleague Jeremy on-side, constantly chasing the buyer's estate agent and solicitors to drive the sale through. We're incredibly grateful for their help and support, and wouldn't hesitate in recommending Property Assistant. Many thanks, Wayne & Anne
Wayne · 16 September 2025
Agent replied · 9 December 2024
Thank you for your wonderful review, Wayne & Anne! We are thrilled to hear that you had such a positive experience working with Dan, Julie, and Jeremy. Your kind words and trust mean a lot to us, and we truly appreciate your recommendation. If you ever need assistance in the future, please don't hesitate to reach out!
★★★★★ 5/5
GoogleMichael was fantastic to work with from start to finish and seamlessly managed the entire process end to end to ensure everything kept moving. To be honest, the whole team were fantastic to work with and I would highly recommend them - thanks again!
Carla · 21 November 2025
Agent replied · 21 July 2026
Good afternoon,
Thank you so much for your kind review.
We’re happy to hear that Michael provided such good support throughout the entire process, ensuring everything ran smoothly.
It’s also good to know the whole team made a great impression, we'll be sure to pass on your comments.
Thanks again for your thoughtful words.
Warm regards
Balgores - Brentwood
★★★★★ 5/5
GoogleAn honest, hard working, and customer focused estate agency serving the Wokingham area. Daniel, Julie and Liz were so helpful during our house sale this past year and answered all our (many) questions along the way. Fabulous photos and marketing plan. Great online web based apps to monitor progress and feedback. Overall a great experience. We have worked with them both as a buyer of a Property Assistant home and a seller. Their passion for house sales and buying comes through during the whole process.
Ryan · 29 August 2024
Agent replied · 25 March 2024
Thank you Ryan for your fantastic review! We're thrilled to hear that Daniel, Julie, and Liz provided such helpful support throughout your house sale and purchase. We pride ourselves on providing excellent customer service and ensuring that all questions are answered along the way. We're also glad to hear that you found our photos, marketing plan, and online web-based apps to be fabulous and great for monitoring progress and feedback. We appreciate your kind words and thank you for choosing Property Assistant UK for your real estate needs.
★★★★★ 5/5
GoogleI rented out my house for three years and used Property Assistant to manage said rental. Julie and her team were extremely helpful and always helped me with any issue that arise from the tenancy taking care of everything only involving me when my approval was needed which was extremely convenient as I live in a different town, so I never needed to be worried about my property.
If you are a landlord and looking for a high-quality estate agency service with fair charges, look no further.
Jaume · 29 August 2024
Agent replied · 25 March 2024
Thank you Jaume for your fantastic review! We're delighted to hear that you had such a positive experience with our team. Providing helpful and proactive management services to our landlords is always our top priority. We understand the importance of keeping landlords informed and involved, while also taking care of any issues that may arise. We appreciate your recommendation and thank you for choosing Property Assistant.
★★★★★ 5/5
GoogleWe have just sold our property through Property Assistant. They had the property we were interested in, listed with them so we decided to list ours with PA also. The first property fell through but we decided to stay listed whilst finding another property. It was a lengthy purchase and property assistant found us two buyers during this time. Throughout the process Property Assistant arranged viewings in an organised manner and provided feedback on the 'street' app. Liz was very approachable and friendly. They are a very organised company with Daniel attending all the viewings punctually and personally. He became very knowledgable with the property which assisted potential buyers with any questions.
Thank you Daniel and Liz for being so patient during our year long purchase.
We would happily recommend Property Assistant to others wishing to sell their property.
Harminder · 29 August 2024
Agent replied · 25 March 2024
Thank you Harminder for your wonderful review! We're delighted to hear that you had such a positive experience selling your property through Property Assistant. We appreciate your recommendation and are thrilled that Daniel and Liz were able to assist you throughout the process. Thank you for choosing Property Assistant and for trusting us with the sale of your property.
★★★★★ 5/5
GoogleWe had an excellent experience with property Assistant UK Limited. They were professional, approachable, and kept us informed throughout the process. What really impressed us was the thoughtful gesture of presenting us with a framed picture of our house and the key in a beautiful box, such a memorable way to mark the occasion. Their clear advice and attention to detail made everything feel smooth and stress-free. We would highly recommend them to anyone looking for supportive and reliable service. Many Thanks to all the team members.
Rusam · 23 December 2025
Agent replied · 30 December 2025
Thank you for your kind words, rusam gurung. We're thrilled to hear that you had such a positive experience with Property Assistant UK Limited. We take pride in providing professional and attentive service, and it's wonderful to know that our thoughtful gesture made your milestone even more special. Your recommendation means a lot to us, and we appreciate your support. We look forward to assisting you again in the future!
★★★★★ 5/5
FacebookI rented out my house for three years and used Property Assistant to manage said rental. Julie and her team were extremely helpful and always helped me with any issue that arise from the tenancy taking care of everything only involving me when my approval was needed which was extremely convenient as I live in a different town, so I never needed to be worried about my property.
If you are a landlord and looking for a high-quality estate agency service with fair charges, look no further.
Jaume · 14 January 2024
Agent replied · 23 October 2025
Thank you Jaume for your fantastic review! We're delighted to hear that you had such a positive experience with our team. Providing helpful and proactive management services to our landlords is always our top priority. We understand the importance of keeping landlords informed and involved, while also taking care of any issues that may arise. We appreciate your recommendation and thank you for choosing Property Assistant.
★★★★★ 5/5
GoogleExcellent service from Daniel and his team from our first meeting until the house sale was completed
First Class communication throughout
Would wholeheartedly recommend
Peter · 13 January 2026
Agent replied · 13 April 2026
Thank you for taking the time to leave a review Peter. It was a pleasure managing the sale for you, thanks for your prompt attention to expedite matters. It was lovely to find such a nice buyer aswell, so we all know the property is in safe new hands. Wishing you and your family all the very best for the future.
★★★★★ 5/5
GoogleWe had a fantastic experience with Property Assistant. Daniel, Julie, and the whole team were professional, supportive, and went the extra mile throughout the process. Thanks to their hard work, our house sold quickly and at the price we wanted to achieve which meant we were able to secure our dream home. Everyone we dealt with was so personable, helpful, and made what could have been a stressful process so much easier. We wouldn’t hesitate to recommend them to others.
Charlotte · 16 October 2025
Agent replied · 30 December 2025
Thank you so much for taking the time to leave a review! Your recommendation means a lot to us, and we appreciate your trust in our team and service. We wish you all the best in your new home! Daniel, Julie and the team
★★★★★ 5/5
GoogleMichael and the team supported us recently when buying our first house. They were really excellent. Patient with all our queries and always going the extra mile for us. Thank you guys for helping us settle in our new home!
Ben · 21 July 2025
Agent replied · 21 July 2026
Good morning,
Many thanks for leaving us a review. We'll pass your kind feedback onto Michael and the team.
A huge congratulations on completing your first home purchase.
Many thanks,
Balgores Property Group
★★★★★ 5/5
GoogleThe whole team at Property Assistant were great and made selling our home very straightforward. We felt really listened to and it was a much more personal service than the larger chain estate agents. Richard was really responsive, kind and an absolute wealth of knowledge. I wouldn't hesitate to recommend this company.
Georgia · 2 February 2025
Agent replied · 22 January 2025
Thank you for your wonderful review, Georgia! We’re thrilled to hear that our team made the selling process straightforward and personal for you. Richard will be delighted to know you appreciated his support and expertise. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleProperty Assistant have been absolutely fantastic during our house buying process. Always picking up phone calls, always there to help no matter the question, always on top of things. They even gave us a lovely house warming present with a drawing of the house at the end of the process! Thanks again!
Melanie · 13 May 2026
Agent replied · 14 May 2026
Thank you so much for your kind words, Melanie. We’re thrilled we could support you throughout the home-buying process and appreciate you noticing our responsiveness. It was a pleasure to celebrate with the house drawing, and we wish you many happy years in your new home. Please reach out anytime if you need anything further.
★★★★★ 5/5
GoogleA huge thank you to Michael and the rest of the team. Even in a chain we’ve exchanged very quickly, all down to Michael chasing everyone up and keeping on top of it all. Thanks Michael!
George · 21 July 2025
Agent replied · 21 July 2026
Good afternoon,
We’re delighted to hear about your positive experience with Michael and the team at our Brentwood branch.
Rest assured, we will pass on your kind feedback to them.
Thank you for taking the time to share your thoughts!
Best regards, Balgores Brentwood
★★★★★ 5/5
GoogleGreat service with the sales. Billy was very professional and helpful. Great communication, they managed to find the right buyer and followed up the process closely , resulting in a seamless sale process. Highly recommend
Thomas · 21 July 2025
Agent replied · 21 July 2026
Good Afternoon,
We're delighted to hear that Billy was professional and helpful, and happy that your sale went smoothly and efficiently .
We really appreciate you recommending our team to others.
All the best,
Balgores
★★★★★ 5/5
GoogleProperty Assistant handled the sale of our flat amazingly. They provided a friendly and personal service with excellent communication from the whole team. Despite all the stresses that come with moving house, Property Assistant were never a cause of stress and were supportive during all the ups and downs along the way. We would definitely recommend them and will use them in the future!
Olivia · 16 December 2025
Agent replied · 30 December 2025
Thank you for your wonderful feedback, Olivia! We're thrilled to get the sale through for you. Like you mention its not easy moving home, thanks for getting involved and putting pressure on others. It was certainly a team effort . Wishing you all the very best in your new home!
★★★★★ 5/5
GoogleAfter trying to sell our property the previous year with another local estate agent, we were very impressed with the fresh approach that Property Assistant offered. Being so local to Woosehill was a big positive as they knew the area so well. After selling our property very quickly, Daniel and Julie offered huge support through the whole process. Unfortunately we had some complications at the bottom of the chain and Julie provided daily updates and dealt with some difficult issues with the upmost professionalism. Nothing was ever too much trouble and we were so happy when it all came together. I cannot recommend Property Assistant enough and would not hesitate to use them again - not that we ever plan on moving now we have our new home!
Tabitha · 7 October 2022
Agent replied
Thank you so much Tabitha for taking the time to leave us such a lovely review. We were so happy that you chose us to buy and sell through and it was such a privilege to get to know you and your family during the process. Wishing you many years of happiness in your new home.
★★★★★ 5/5
GoogleHaving considered a number of Agents, I decided on Property Assistant, due to being a smaller Agent with a more personal approach. After waiting months to be able to actually go on the market, they found a buyer for me within a couple of weeks. From sale to completion, I was kept informed and all my queries answered promptly. A very professional company who deserve their good reputation.
Sarah · 16 September 2025
Agent replied · 2 June 2025
Thank you for your wonderful review, Sarah! It was a pleasure assisting you and I hope that you are settling in well in your new home. Wishing you all the very best for the future.
★★★★★ 5/5
GoogleWe completed last week as a vendor with Property Assistant.
Julie, Dan and Liz were excellent. We felt supported through the stages from initial assessment, photography, viewings, offers and negotiation.
Professional and personal team, great communication and loved the fast feedback from viewings.
We wouldn’t hesitate to recommend Property Assistant.
Tom · 29 August 2024
Agent replied · 25 March 2024
Hi Tom, thank you so much for your fantastic review! We're thrilled that you had such a positive experience with Julie, Dan, and Liz. We pride ourselves on providing excellent support throughout the entire selling process, from start to finish. It's great to hear that you appreciated our communication and fast feedback from viewings. We really appreciate your recommendation. Thank you for choosing Property Assistant, and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleFrom the moment the hand written card came through the post box to the completion of my property transactions, Julie, Daniel, Daryl and the team provided a personal and professional service. Nothing was too much trouble and I felt throughout that they really cared about me and that my business was really important to them. I would recommend Property Assistant to everyone and would look nowhere else if I happen to move again. Superb !
John - Hurst
John · 5 October 2022
Agent replied · 7 April 2023
Many thanks John, we are pleased that we were able to quickly introduce tenants and the tenancy worked out for you, thanks again for the opportunity. All the best Dan, Julie and team
★★★★★ 5/5
GoogleWe worked with Property Assistant to secure a rental property, and they demonstrated excellent service and care. We were moving to the UK from abroad, and they were extremely accommodating and supportive throughout the process. I looked into renting with other agents, but Property Assistant truly stood out for their service-first, relational approach. I know they'll remain our go-to for all our future property needs!
Kristin · 16 September 2025
Agent replied · 30 December 2025
Than you so much for taking the time to leave us a 5-star review! We hope you are settling in well into your new home, its been a pleasure dealing with you. Please dont hesitate to reach out if there is anything we can do to help during your tenancy.
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