Every review we hold for the Wingerworth office, from every platform, shown as written. First names only.
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5/5
TrustpilotNothing but helpful
Nothing but helpful, Lucy has helped me and my wife move into our brand new home with ease and kept us up to date all the way. Very happy with the process
Mikey Β· 23 August 2021
Agent replied Β· 16 June 2024
Thank you for your lovely review Michael. We will pass on your praise to Lucy!
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5/5
TrustpilotExcellent service!
The team were absolutely fantastic, patient and very professional in helping me move into my new home!Lucy in particular, always at the end of the phone and very helpful!Highly recommend simple life !!!Gary
Gary Β· 20 May 2021
Agent replied Β· 16 June 2024
Thank you Gary! This is great to read! We will send a copy of your compliments to Lucy. We hope you're all settled and enjoying your new home.
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5/5
TrustpilotAmazing experience
Amazing experience. Moved to my new home as planned whilst being in touch with them for all of my question. I'll definitely recommend this agency to my friend's and colleagues.
Goran Β· 17 November 2021
Agent replied Β· 16 June 2024
Thank you Goran! We're delighted to hear that your move went smoothly and you're happy with our service.
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5/5
Trustpilotmanchester
Although there is a bit frustrated before Adam reaching out to us, but Adam did a great job for us hopefully we can move in next month with no more big problem.
Shing Β· 25 May 2021
Agent replied Β· 16 June 2024
Hi Shing, thank you for your review. We're pleased we managed to get you sorted with a new Simple Life home and we look forward to moving you in.
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5/5
TrustpilotA brilliant company to deal with
A brilliant company to deal with, kept us in the loop all the way through our process. Huge thanks to all involved, youβve made our year !!!!
David Β· 22 March 2022
Agent replied Β· 16 June 2024
What a lovely review to read, thank you David!
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5/5
TrustpilotVery profession the bloke sorted theβ¦
Very profession the bloke sorted the problem nearly immediately and also assisted with help for my boiler to thankyou Rodolfo Pettinato
Justin Β· 23 November 2022
Agent replied Β· 16 June 2024
Thank you for your review Justin!
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5/5
TrustpilotThe house was very neat and clean andβ¦
The house was very neat and clean and they gave us a welcome box filled with things, which was really nice of them. Very happy with their service
Harihni Β· 30 December 2021
Agent replied Β· 16 June 2024
Thank you got your review! We're pleased to hear that you're happy with your home and your welcome box!
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4/5
TrustpilotFingers Crossed
So far so good trying to rent a house in Wigan next to my daughter they have been efficient quick and friendly
Mrs Β· 6 October 2022
Agent replied Β· 16 June 2024
Thank you for your comments - fingers crossed we can have you moved in soon!
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5/5
TrustpilotThank you to the entire simplelifehomesβ¦
Thank you to the entire simplelifehomes family!!!Our home is beautiful and suits our family really well. Despite the pandemic their services have been amazing,reliable and efficient. Great job to the entire team!!!
Customer Β· 1 April 2021
Agent replied Β· 16 June 2024
Hello, thank you for taking the time to leave such a lovely review. We're so pleased that you've had such a wonderful experience. We wish you lots of happiness in your home!
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5/5
TrustpilotBrilliant service Jack thanks a lotβ¦
Brilliant service Jack thanks a lot mate π»
Ryan Β· 30 November 2023
Agent replied Β· 16 June 2024
Thank you so much Ryan!
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5/5
TrustpilotHonestly this is best renting companyβ¦
Honestly this is best renting company Iβve ever experienced! Love the way simple life get residents involved in different activities on monthly basis and residents get money vouchers for getting involved!
Victoria Β· 16 April 2021
Agent replied Β· 16 June 2024
Thank you for taking the time to write a review Victoria. We have a huge focus on the communities we build and it is important to us that residents feel like they belong and they are treated as valued customers, so we're pleased to hear that you love all our social activities!
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5/5
TrustpilotThis is the first time I have heard ofβ¦
This is the first time I have heard of this company, and from my initial phone call they have been very professional and responded very quickly to my phone calls and emails.
Colin Β· 24 January 2021
Agent replied Β· 16 June 2024
Thank you for your review Colin! We hope we are able to find the right home for you and to have you as a Simple Life resident very soon!
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5/5
TrustpilotThe apartment is of high standard andβ¦
The apartment is of high standard and everything is as said from video viewing.
Nicholas Β· 1 June 2023
Agent replied Β· 16 June 2024
Thank you Nicholas!
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5/5
TrustpilotGreat service so far
At referencing stage currently but more than happy with the extremely quick turn around and all the help from Rebecca, we look forward to moving with Simple Life!
Ayisha Β· 12 October 2021
Agent replied Β· 16 June 2024
Thank you for your review Ayisha. Please to hear that Rebecca looked after you well and we look forward to getting you moved in!
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5/5
TrustpilotAmazing service
Amazing service from Ryan.Easy and straightforward.I always received quick responses to any inquiry.
Mahmoud Β· 22 June 2023
Agent replied Β· 16 June 2024
Thank you for your review Mahmoud!
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5/5
TrustpilotReview
Always very quick and efficient, if there was any issues they were very helpful and quick to respond. Really live up to the company name, makes your life so simple!
Luke Β· 20 May 2021
Agent replied Β· 16 June 2024
This is fabulous, thank you Luke! So pleased that we're able to make life that little bit easier.
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5/5
TrustpilotGreat approach towards the future tenants
Nothing but good things to say about Simple Life and Rebecca who has been very helpful throughout the whole process.Very organised, professional and easy to communicate with.
Daniel Β· 22 November 2021
Agent replied Β· 16 June 2024
Thank you so much for your feedback Daniel! We will pass on your kind words to Rebecca!
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5/5
TrustpilotAbsolute pleasure to deal with so farβ¦
Absolute pleasure to deal with so far and a very good team that you have Hopefully we get our house confirmed today π
Colin Β· 13 June 2022
Agent replied Β· 16 June 2024
Thanks for taking the time to leave a review Colin! Looking forward to getting you moved in!
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5/5
TrustpilotBeen really helpful so far and reallyβ¦
Been really helpful so far and really polite really good experience
Kyara Β· 26 July 2023
Agent replied Β· 16 June 2024
Thank you for your review Kyara!
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1/5
TrustpilotThey kept more my deposit even tho theyβ¦
They kept more my deposit even tho they didnβt accept me no where did they say they keep it
Adam Β· 8 November 2022
Agent replied Β· 16 June 2024
Hi Adam,Weβre sorry to hear that your holding deposit was withheld. Our terms and conditions around releasing a holding deposit is clearly stipulated in both our application/holding deposit email communications and on our fees document, available both on our website, in our email comms and on our development marketing brochures.We are unable to discuss details of your application over a public forum like Trust Pilot for data protection purposes, but if you have any questions on the outcome of your application, the team would be happy to chat through with you over the phone.
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5/5
TrustpilotThe professionalism of Simple Life Staff
I love the professionalism at which the staff handles issues and treat matter with all urgency
John Β· 21 February 2023
Agent replied Β· 16 June 2024
Thank you for sharing John!
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5/5
TrustpilotHighly recommended company
A very pleasant and smooth experience, thanks to the high efficiency and quality service of the leasing team, I highly recommend this company.
M.C Β· 11 May 2022
Agent replied Β· 16 June 2024
Thank you! We're really pleased to hear that everything was made nice and easy for you!
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3/5
TrustpilotCommunication could be better
Being honest, my experience so far has been easy although communication at some parts could have been better and emails don't always get responded to which is slightly annoying
Kee Β· 20 May 2021
Agent replied Β· 16 June 2024
Hi Kee,Thank you for your email. We have looked in to our response times for all your enquiries and we are pleased to see that on all occasions the team has responded within 24 hours, if not a lot sooner. If you do not feel this is the case, please could you send us some more information to marketing@simplelifehomes.co.uk and we will happily look in to this.
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5/5
TrustpilotGreat level of communication!!
Great level of communication and they go out of their way to help.
Claire Β· 18 May 2023
Agent replied Β· 16 June 2024
Thank you for your review Claire!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.