Trusted Agent profile · Wingerworth

Simple Life Wingerworth reviews

3.8

★★★★★ Good

1,235 reviews across 1 platform

Holmewood, Wingerworth, S42 5NS

Simple Life's office in Wingerworth, at Holmewood, is rated 3.8 out of 5 across 1,235 reviews on 1 platform.

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1,235

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wingerworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent customer service

Helpful, patient staff. Nothing too much trouble. Would recommend,

Christine · 12 May 2023

Agent replied · 16 June 2024

That's great to hear! Thank you for your review.

5/5

Trustpilot

Quick Responses

Such a quick turn around. Always on hand if we had any questions. Looking forward to moving into our new home.

Katie · 11 January 2022

Agent replied · 16 June 2024

Thanks Katie! We can't wait to get you moved in!

5/5

Trustpilot

Have only reached the referencing stage…

Have only reached the referencing stage of application but so far my experience has been positive. Very responsive with communications and extremely helpful.

Amanda · 6 September 2021

Agent replied · 16 June 2024

Thank you for your review Amanda! We're pleased to hear that you have had a great experience with us so far!

5/5

Trustpilot

Brilliant process from start to finish

Brilliant process from start to finish. We applied for our property and moved In within a week. Staff are amazing thank you

Laura · 3 November 2021

Agent replied · 16 June 2024

Thank you Laura, that's excellent to hear! We're so pleased you're happy with your home and the service provided.

5/5

Trustpilot

Great customer service team

Absolutely no issues at all, couldn’t have gone any smoother. Katie who dealt with my enquires was extremely helpful and very friendly over the phone.

Alex · 25 March 2021

Agent replied · 16 June 2024

Thank you for your review Alex. We're really pleased you're happy with the service you have bee provided by Katie. We will make sure Katie gets a copy of your feedback.

5/5

Trustpilot

We have just gained a property with…

We have just gained a property with simple life, can we put our own washing machine into the property ?

Kris · 5 February 2022

Agent replied · 16 June 2024

Hi Kris, thank you for your review. For any questions regarding your property and alterations, please contact your designated Asset Manager who will be happy to answer all your questions. We hope you enjoy your new home.

5/5

Trustpilot

Very happy

Handled quickly and effectively, very polite and answered my million questions genuinely just making the experience a breeze from start to finish

SamiJ · 25 September 2021

Agent replied · 16 June 2024

This is brilliant to read, thank you SamiJ!

5/5

Trustpilot

I would like to thank all members from…

I would like to thank all members from Simple Life Homes special Eleanor Crockett for all the support. Thumbs up 😇

Carla · 2 November 2021

Agent replied · 16 June 2024

Thank you Carla! We're pleased that Eleanor has looked after you well!

5/5

Trustpilot

Amazing

Amazing! Never known a landlord make things so easy and simple for the tenants. Lucy the referencing manager is really helpful and friendly.

HOLLIE · 21 June 2021

Agent replied · 16 June 2024

Thank you for sharing your excellent review Hollie! We're really happy to know everything has been made really straight forward and easy for you!

5/5

Trustpilot

Top notch advisors

Top notch advisors, quick and useful, also very polite.

Bogdan · 31 March 2023

Agent replied · 16 June 2024

Thank you for your review!

5/5

Trustpilot

Lovely house

Hi dear I think I’m lucky to rent this property It’s very nice and everything is okay, beautiful and I love it.Thank you

Mojdeh · 16 June 2021

Agent replied · 16 June 2024

Hello, We're really glad to hear you love your new home! Thank you for sharing your lovely comments with us!

5/5

Trustpilot

Good communication

So far the process is moving smoothly .Good communication .

Linda · 20 February 2023

Agent replied · 16 June 2024

Thank you for your review Linda!

4/5

Trustpilot

Simple life Home have been very helpful…

Simple life Home have been very helpful when getting a home with them. Quick and made it very easy throughout the process.

Beth · 11 August 2021

Agent replied · 16 June 2024

We're pleased the team have been very helpful for you along the way Beth! We hope you settle in quickly and enjoy your new home with us!

5/5

Trustpilot

Going for my dream home fingers crossed…

Going for my dream home fingers crossed the referencing team are as helpful as the rest of the team at simple life homes.

Joanne · 27 May 2021

Agent replied · 16 June 2024

Hi Joanne, thank you for your kind comments about our lovely homes and team! We hope to get you in to your dream home very soon!

4/5

Trustpilot

Simple Life's builds and environments…

Simple Life's builds and environments are fantastic. But their response to maintenance calls can be better.

Babs · 18 June 2022

Agent replied · 16 June 2024

Hello, Thank you for your feedback. We're pleased to hear that you're happy with our homes and neighbourhoods. It's disappointing to hear that you're not so happy with the time taken to attend to maintenance tasks. Adam, our Head of BTR is trying to get in touch with you so we can work out where things have fallen down for you. Unfortunately we've been unable to reach you on your number - if you could get in touch with us, it would be much appreciated.

5/5

Trustpilot

Very easy

Very helpful and make the process very easy

Nathan · 10 April 2023

Agent replied · 16 June 2024

Thank you for your review Nathan!

5/5

Trustpilot

Very helpful individuals on securing a…

Very helpful individuals on securing a flat. Always open to answer any questions or queries had in regards to process.

Chloe · 26 October 2021

Agent replied · 16 June 2024

Thank you for sharing Chloe!

5/5

Trustpilot

Very easy to deal with from initial…

Very easy to deal with from initial contact with the agents to referencing. Thank you for helping us to find our perfect home!

Gavin · 25 March 2021

Agent replied · 16 June 2024

Thank you for your review Gavin! We wish you lots of happiness in your new home!

5/5

Trustpilot

We had the agent Lucy

We had the agent Lucy. She made everything so easy and was always there to help !

Megan · 29 March 2022

Agent replied · 16 June 2024

Thank you for sharing your feedback! We'll pass it on to Lucy.

1/5

Trustpilot

Worst customer service jobs still not…

Worst customer service jobs still not complete after 3 months of moving in more and more things are breaking and no resolution

Dan · 27 May 2021

Agent replied · 16 June 2024

Hi Dan,Thank you for getting in touch. As far as we can see you haven’t been a resident with Simple Life for a while now. Nonetheless, we have taken a look in to your record to work our why there may have been delays to your maintenance works, and there doesn’t appear to have been any recorded. We would be happy to look in to this in more detail for you if you would like to send us some more information to marketing@simplelifehomes.co.uk.

5/5

Trustpilot

Hannah Bishop went above and beyond

We love our new home …

Jill · 23 May 2023

Agent replied · 16 June 2024

Thank you Jill!

5/5

Trustpilot

Very easy

Fast communication and straight forward processing

Niara · 23 May 2023

Agent replied · 16 June 2024

Thank you Niara!

5/5

Trustpilot

Great fast service amazing customer…

Great fast service amazing customer support

Jack · 18 May 2023

Agent replied · 16 June 2024

Thank you Jack!

4/5

Trustpilot

Helpful during application process but…

Helpful during application process but would have liked more information regarding tv points and what tv and broadband services were installed

David · 28 June 2021

Agent replied · 16 June 2024

Hi David, thank you for your review and we welcome your helpful comments on connectivity. We do currently include this information within an email before a tenancy starts, as well as in the welcome pack, but we appreciate that residents might want this information sooner so we will be taking on board your feedback and looking at where we can add this information in to the early marketing stages.

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