5/5
Excellent customer service
Helpful, patient staff. Nothing too much trouble. Would recommend,
Agent replied · 16 June 2024
That's great to hear! Thank you for your review.
Trusted Agent profile · Wingerworth
★★★★★
1,235 reviews across 1 platform
Holmewood, Wingerworth, S42 5NS
Simple Life's office in Wingerworth, at Holmewood, is rated 3.8 out of 5 across 1,235 reviews on 1 platform.
Tell us what you need and we'll put you in touch. Simple Life hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wingerworth.
Every review we hold for the Wingerworth office, from every platform, shown as written. First names only.
5/5
Excellent customer service
Helpful, patient staff. Nothing too much trouble. Would recommend,
That's great to hear! Thank you for your review.
5/5
Quick Responses
Such a quick turn around. Always on hand if we had any questions. Looking forward to moving into our new home.
Thanks Katie! We can't wait to get you moved in!
5/5
Have only reached the referencing stage…
Have only reached the referencing stage of application but so far my experience has been positive. Very responsive with communications and extremely helpful.
Thank you for your review Amanda! We're pleased to hear that you have had a great experience with us so far!
5/5
Brilliant process from start to finish
Brilliant process from start to finish. We applied for our property and moved In within a week. Staff are amazing thank you
Thank you Laura, that's excellent to hear! We're so pleased you're happy with your home and the service provided.
5/5
Great customer service team
Absolutely no issues at all, couldn’t have gone any smoother. Katie who dealt with my enquires was extremely helpful and very friendly over the phone.
Thank you for your review Alex. We're really pleased you're happy with the service you have bee provided by Katie. We will make sure Katie gets a copy of your feedback.
5/5
We have just gained a property with…
We have just gained a property with simple life, can we put our own washing machine into the property ?
Hi Kris, thank you for your review. For any questions regarding your property and alterations, please contact your designated Asset Manager who will be happy to answer all your questions. We hope you enjoy your new home.
5/5
Very happy
Handled quickly and effectively, very polite and answered my million questions genuinely just making the experience a breeze from start to finish
This is brilliant to read, thank you SamiJ!
5/5
I would like to thank all members from…
I would like to thank all members from Simple Life Homes special Eleanor Crockett for all the support. Thumbs up 😇
Thank you Carla! We're pleased that Eleanor has looked after you well!
5/5
Amazing
Amazing! Never known a landlord make things so easy and simple for the tenants. Lucy the referencing manager is really helpful and friendly.
Thank you for sharing your excellent review Hollie! We're really happy to know everything has been made really straight forward and easy for you!
5/5
Top notch advisors
Top notch advisors, quick and useful, also very polite.
Thank you for your review!
5/5
Lovely house
Hi dear I think I’m lucky to rent this property It’s very nice and everything is okay, beautiful and I love it.Thank you
Hello, We're really glad to hear you love your new home! Thank you for sharing your lovely comments with us!
5/5
Good communication
So far the process is moving smoothly .Good communication .
Thank you for your review Linda!
4/5
Simple life Home have been very helpful…
Simple life Home have been very helpful when getting a home with them. Quick and made it very easy throughout the process.
We're pleased the team have been very helpful for you along the way Beth! We hope you settle in quickly and enjoy your new home with us!
5/5
Going for my dream home fingers crossed…
Going for my dream home fingers crossed the referencing team are as helpful as the rest of the team at simple life homes.
Hi Joanne, thank you for your kind comments about our lovely homes and team! We hope to get you in to your dream home very soon!
4/5
Simple Life's builds and environments…
Simple Life's builds and environments are fantastic. But their response to maintenance calls can be better.
Hello, Thank you for your feedback. We're pleased to hear that you're happy with our homes and neighbourhoods. It's disappointing to hear that you're not so happy with the time taken to attend to maintenance tasks. Adam, our Head of BTR is trying to get in touch with you so we can work out where things have fallen down for you. Unfortunately we've been unable to reach you on your number - if you could get in touch with us, it would be much appreciated.
5/5
Very easy
Very helpful and make the process very easy
Thank you for your review Nathan!
5/5
Very helpful individuals on securing a…
Very helpful individuals on securing a flat. Always open to answer any questions or queries had in regards to process.
Thank you for sharing Chloe!
5/5
Very easy to deal with from initial…
Very easy to deal with from initial contact with the agents to referencing. Thank you for helping us to find our perfect home!
Thank you for your review Gavin! We wish you lots of happiness in your new home!
5/5
We had the agent Lucy
We had the agent Lucy. She made everything so easy and was always there to help !
Thank you for sharing your feedback! We'll pass it on to Lucy.
1/5
Worst customer service jobs still not…
Worst customer service jobs still not complete after 3 months of moving in more and more things are breaking and no resolution
Hi Dan,Thank you for getting in touch. As far as we can see you haven’t been a resident with Simple Life for a while now. Nonetheless, we have taken a look in to your record to work our why there may have been delays to your maintenance works, and there doesn’t appear to have been any recorded. We would be happy to look in to this in more detail for you if you would like to send us some more information to marketing@simplelifehomes.co.uk.
5/5
Hannah Bishop went above and beyond
We love our new home …
Thank you Jill!
5/5
Very easy
Fast communication and straight forward processing
Thank you Niara!
5/5
Great fast service amazing customer…
Great fast service amazing customer support
Thank you Jack!
4/5
Helpful during application process but…
Helpful during application process but would have liked more information regarding tv points and what tv and broadband services were installed
Hi David, thank you for your review and we welcome your helpful comments on connectivity. We do currently include this information within an email before a tenancy starts, as well as in the welcome pack, but we appreciate that residents might want this information sooner so we will be taking on board your feedback and looking at where we can add this information in to the early marketing stages.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Simple Life hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wingerworth.