Tempstay reviews

★★★★★ 5/5

Google

Apartment 10 was on the top floor, a reliable lift was available. The views over Bath were lovely. It was quite small but well organised and curated. Everything seemed to be very new, and worked well. The bed was extremely comfortable. I heard no sounds from other Apartments during my weekend stay. Housekeeping was friendly and helpful and communication with the host company was very prompt. The train and bus stations are 10-15 minutes walk away. Likewise the City centre, but there are also plenty of local buses. I enjoyed myself and would visit again.

Anne · 9 April 2026

★★★★★ 1/5

Google

Our 3 night stay in Windsor was ruined by Tempstay’s poor service. The house was comfortable, but the oven and hob didn’t work. Despite quick (mostly automated) replies, Tempstay offered no solution. A maintenance visit promised for Sunday never happened. On Monday, a maintenance man unlocked the property without warning, frightening our dogs and nearly letting them out onto the street. He repeated the same checks I had already done and confirmed the oven needed an electrician. Tempstay then sent an electrician without notifying us, we were out on a walk and could not let them in - the electrician then arrived when we were leaving the next day at 10am. We couldn’t use the food we’d brought, and although we received a small partial refund, the stay was overshadowed by the ongoing issues and the unauthorised entry. I wouldn’t book with Tempstay again.

Maria · 16 February 2026

★★★★★ 5/5

Google

I’ve partnered with Tempstay for almost 2 years and they have been amazing. They are a small but mighty team of professionals who take the business of renting out my home on a short term basis extremely seriously and it’s taken the stress and headaches away from doing it myself! In addition to renting out my home, they’ve also recently helped me renovate my bathroom. I worked closely with Ciara who managed this project from start to finish and the end result is far better than I could have ever imagined! The communication with Ciara throughout the project was always clear and that really put me at ease while I was away. Thank you Ciara and the rest of the Tempstay team for all your support over the last couple of years and looking forward to many more years of a successful partnership!

Jack · 16 February 2026

★★★★★ 1/5

Google

Recently stayed at one of their properties. Was awful in comparison to the pictures. After messaging the company to tell them They ignored me. Only after I messaged again they asked me to send pictures. That was on day 6 of my stay and still haven’t heard back. Only realised on final Day that their office is directly across the road and they wouldn’t even have the decency to come across and see my complaints rather than asked for photos. The property is “cosy cottage in Windsor”. It’s dirty,smells of damp, internet works on and off, television controls don’t work and need to turn on and off at wall. So close to the main road and so noisy. Nothing like the pictures. Avoid at all costs.

Steven · 23 September 2025

★★★★★ 5/5

Google

We stayed here last weekend and we thoroughly enjoyed our time, just relaxing in this amazing lodge. There was a local pub in walking distance so very convenient. The lodge had everything we needed, including chopsticks and the beds were so comfortable. My friend came home and ordered the same pillows as she had such a good sleep. The decorations were fabulous and we will be back.

Dawn · 25 November 2025

★★★★★ 5/5

Google

Positive: Comf ortable, spacious appartment with good facilities. Hosts were easy to contact, hellpful and friendly. In a handy location with a dedicated parking spot. Negative: A bit of traffic noise but likely won't bother most people. The entry system is awkward but at least the hosts ensure you know how to use it.

Emma · 16 March 2026

★★★★★ 1/5

Google

Just about to check out of one of their properties. £1700 for 2 nights for a house sleeping 8. House is an absolute mess, garden has weeds 3 foot high with dead grass. Kitchen hasn’t got enough cutlery for more than 4 people. Carpets with iron burns on, cushions with bird poo on, a pillow with blood on, bathrooms with no mirrors… the list goes on. Reported to these guys to get standard response - we take your feedback seriously! But the same house booking.com has same review weeks ago!

Chris · 11 July 2025

★★★★★ 5/5

Google

We were helped by Niko and his team to set up our property for holiday letting. The team is professional and friendly, they were easy to contact for any questions. I’m glad we took their competent advice on how to furnish the property, especially as we live abroad and they took over organising the renovation and furnishing for us on site. It is looking great and we had our first bookings days after the site went live.

Regina · 10 August 2025

★★★★★ 5/5

Google

Absolute professional letting of short term accommodation. I have rented in Windsor/Berkshire for four months. Tempstay provided me an absolutely gorgeous flat. Tempstay has always been trustworthy, fast in responding and very accommodating when plans change. The place I’ve rented was well decorated, spotless and furnished with top products. Pricing is fair and locations are unparalleled. Anytime again. Fred

FRED · 9 October 2025

★★★★★ 5/5

Google

Stayed 5 Nights in Windsor at the Ralston Court property recently while on holiday with the family and were so happy with the accommodation. Fantastic location - literally a few mins walk to the main street, shops, castle and restaurant's/pubs. Apartment was comfy, very clean, well furnished and had everything a family needed. The team were even able to source and supply 2 travel cots for our stay for our twin 1 year olds. Would highly recommend.

Dave · 25 August 2023

★★★★★ 5/5

Google

I accidentally left my second iphone behind, but the team quickly contacted me and arranged to have it shipped to my home address. Tom and his team were incredibly helpful throughout the process, especially Jon, who kept me regularly updated.

Migz · 16 March 2026

★★★★★ 5/5

Google

This was a spacious, extremely clean, charming accommodation in a phenomenal location (close to train and bus station, shops, restaurants, and tour bus pick up/drop off spot). The kitchen was well stocked, and we appreciated being able to wash and dry our clothes in the basement laundry room at no extra cost. The building, I believe, is from the Georgian era (1714-1830), and while the kitchen and bathroom are newly renovated, the floor in the bedroom and living room is not level. This was not a problem for us, but I feel it is a noteworthy point. Overall, we highly recommend!

Laura · 9 April 2026

★★★★★ 5/5

Google

"Positive: It was in a perfect location and the apartment had everything we needed, with a stunning view of a beautiful church. 2 minutes from the train station, 2 minutes walk from the centre, even the skyline bus stop was at the end of our street! Would definitely stay again and highly recommend it to others. Negative: Had to stand outside for a while until we got the entry codes. Not the best on a cold afternoon in March but it was worth it in the end Stayed at Charming Apartment Steps from Bath Abbey - VAT Q" ###RefId:69ba990851061c00133b6e45### (Please do not delete this line)

Cherish · 2 April 2026

★★★★★ 5/5

Google

We had the nicest stay in your one bedroom retreat in lovely Windsor. Everything was perfect from the temperature inside to the wonderful balcony. The apartment was easily reachable on foot from the train station. Everything we needed was there. Perfect. Thank you

Jennie · 25 November 2025

★★★★★ 5/5

Google

Temp stays manages 2 properties for us & are very professional. After initial set up of properties I’m hands off & they are fully managed by Temp stays. They are a great re-active team. The revues on various sites have been excellent re contact & cleanliness of both properties. Occupancy is high better than expected. No problem too big or small!

Christine · 24 October 2023

★★★★★ 5/5

Google

Windsor is a fantastic place to visit and this home is befitting to the charms you would expect in this style of property. It had plenty of room and everything we needed for our family trip. Location is great as you can head one way towards the main high street or the other way and access the long walk approaching Windsor castle.No issues with accessing the property & communication was good..

Jackie · 2 December 2024

★★★★★ 5/5

Google

The place was amazing and the services was great. Tempstay was always prompt in their response. The Airbnb was very clean, comfortable and easy to walk to a where in Windsor. I recommend this place to anyone going to Windsor or London.

Victor · 22 October 2025

★★★★★ 2/5

Google

Read/ Relevant for those booking via AirBandB: I can’t speak for the host’s other properties, but for our specific stay in Suffolk, the service was very disappointing. Although responses were relatively quick, no real solutions were offered. The property advertised a games room with a pool table, but there were no balls provided. When we asked about this, we were told to check inside furniture that wasn’t even present. After further follow-ups, we were told they would ask the owner, but we never received an answer and were unable to use this advertised amenity. When we later requested a partial refund, it took several days to receive any response from the owner. Additionally, there was no heating in the main bathroom, and the floors were very dirty. The rest of the accommodation was OK and had lots of toys for children and everything you needed to cook etc. It’s also worth noting that guests are required to pay an additional non-refundable deposit, or allow a high-value hold on a card, via an external website in order to receive check-in details. This is unusual, and Airbnb often advises against making payments outside their platform, so future guests should be aware of this before booking. I wouldn’t look to book through Tempstay again.

Amelia · 16 January 2026

★★★★★ 5/5

Google

Positive: This was an exceptional find. Beautifully decorated throughout, comfortable and cosy, a home from home feel. A really well equipped kitchen made eating in a breeze. Location: tucked away in a quiet mews but within easy walkiing distance of Windsor's tourist hot spots, train stations, shops and bars. Temporary parking permit was easy to organise. We would've happily stayed for longer! Negative: Nothing

Lisa · 16 March 2026

★★★★★ 1/5

Google

Very disappointing! We booked a property via Airbnb which is managed or offered by tempstay and it they just cancelled it. Just a few weeks before we were due to arrive. The reason being they got another reservation for a longer term stay. We are now left without accommodation for our stay. Even though this does seem to be legal according to Airbnb, I find it morally very poor. For this reason I would not book through them again and would not recommend them to anyone I know.

Gareth · 24 September 2024

★★★★★ 5/5

Google

We were let down by alternative accommodation only 24 hours before our trip which was all made good by this booking. In fact not only was it a better property, it was also a better location and a better price. We could not recommend a better property or location for a trip to Windsor. Thankyou for a great weekend away

Sarah · 16 March 2026

★★★★★ 5/5

Google

We loved dealing with Tempstay, very professionally run company and super reactive team. It’s hard to understand the bad reviews, maybe people who didn’t get it their way? Thanks Tom!

Marjorie · 25 August 2024

★★★★★ 5/5

Google

We spent two nights at this stunning cottage near Ascots with enchanting gardens, which provided ample room and privacy for four adults. This pet-friendly accommodation was perfect for us. Tom and his team were quick to respond to our inquiries. I am delighted to give this property a 5-star rating.

Sheela · 21 June 2023

★★★★★ 5/5

Google

We had a fabulous stay over the new year at woodland, near Legoland. The accommodation was beautiful, clean and really well presented. The communication about the property both before and during the stay was amazing .. and bearing in mind it was a bank holiday ! Great access to some fabulous places to visit, ie Windsor great park .. would thoroughly recommend

Cheryll · 16 January 2026