Trusted Agent profile · Windsor
★★★★★
515 reviews across 2 platforms
16 Park Street, Windsor, SL4 1LU
Strutt and Parker's office in Windsor, at 16 Park Street, is rated 4.5 out of 5 across 515 reviews on two platforms, including 74 Google reviews rated 5.0.
Every review we hold for the Windsor office, from every platform, shown as written. First names only.
5/5
TrustpilotWe would like to mention a massive…
We would like to mention a massive shout to Gina who has helped us throughout the whole process. We cannot imagine the struggles we’ve could’ve gone through if Gina didn’t support us, she’s so lovely and been great help by making everything so easy in a very professional way. Thank you so much Gina!! 🙏👏👏
1/5
TrustpilotDouble booked viewing and poor phone manner
Booked to view a house in Harpenden. Received an email and text confirmation. Arrived at property for appointment and was told the slot had been double booked. The agent offered us another time, hours later, which we couldn’t make. We came from out of town to view the property so this was a major inconvenience. Goodness knows how a slot can be double booked when automatic confirmations are generated. Agent very unapologetic and I have found staff on the phone to be apathetic and unhelpful.
5/5
TrustpilotStrutt & Parker - great result
Edward Church and the team at Strutt and Parker went the extra mile to keep our house purchase on track. The team were super helpful and always responsive. The result - after just one house viewing and a few months of patience and persistence, we are living in a beautiful house in a great location.
5/5
TrustpilotExcellent service from Strutt & Parker...thank you! Petra and team!
I had the pleasure of dealing Petra and her team over the past year through my tenancy with Strutt & Parker. The team were incredibly professional, helpful and efficient. Petra went above and beyond to help me, and I would not hesitate to use Strutt & Parker again for a rental or house purchase, if the opportunity presented itself. Thank you! Kelly G.
5/5
TrustpilotStrutt and Parker Chichester
We sold our house through Strutt and Parker's Chichester office in October 2020. The team of Kirk, Tim and Paul were very professional and communicated well throughout the sale process. They are very knowledgeable about their local market as well as having access to Strutt's wider national network.I would definitely recommend them and would be pleased to use them again.
5/5
GoogleJo Chadwick is a legend - best agent in Windsor. TJ
5/5
GoogleJo and Nadia are an exceptional team. Extremely accommodating and excellent with communication.
Thank you, Chad, for your wonderful feedback! We're thrilled to hear that Jo and Nadia provided you with exceptional service and excellent communication. Your trust in our service means a lot to us, and we look forward to welcoming you back soon! Kind regards, Strutt & Parker
1/5
TrustpilotAbsolutely terrible so called rental…
Absolutely terrible so called rental agents! Viewed a property to rent was expecting a follow up call (never happened) when I inquired as to the status of the rental and how to proceed was then told ' sorry we are not taking anymore enquiries on the rental' And don't bother calling them as they never answer or return your calls! Thanks for wasting my time I definitely won't enquire about any property up with yourselves and will make sure friends etc don't neither.
5/5
TrustpilotCongratulations for such as remarkable professional and company!
I have been in contact with Mr Hayden and Strutt & Parker, as my family and I we have been looking for a property to rent since January 2021.Mr Hayden has been the most remarkable professional I have worked with, he has gone far and beyond my expectations, working extremely hard to find the perfect deal for us.
1/5
TrustpilotS&P did no marketing for us
S&P did no marketing for us, and the team was defensive when we tried to make suggestions as to how to sell best (having had to handle several viewings ourselves at weekends- quite why estate agents don't work at the time when viewers are available remains a mystery to me!). I am sure they are fine selling conventional properties to wealthy buyers, but they didn't seem to have the audience for our mid-market character property. They didn't do anything to generate interest. It was not a happy or successful relationship, so we have moved on.
5/5
TrustpilotWow!!!
Had a viewing of a property yesterday with Annabel. From the moment she opened the door to welcome us to 45 minutes later when she said goodbye we could not have been more impressed. She was utterly friendly, professional, knowledgeable, honest and truthful. Although this house is unlikely to be the home we buy due to location, although beautiful, we could not have asked for a better agent to show us around. I worked in the property industry for 20 years, owning my own agency for 15 of them and I would have loved this lady to have worked for me. She is a huge credit to Strutt & Parker and if I was selling a house I would use them just to have Annabel show prospective buyers. Thank you for your brilliant service and I hope you see this review. Gill Hopwood
5/5
TrustpilotHighly professional and perfect experience from start to finish
A very positive experience from start to finish. Amy McMenemy was always available to answer questions, and very responsive to emails and messages. I always felt that nothing was too much trouble. I had a very restricted viewing time for potential buyers and she did an amazing job of managing that, and follow up questions. She understood the unique nature of the property I was selling and made every effort to get the right buyer. I would highly recommend
5/5
TrustpilotVery professional and efficient
We sold our house over the summer and Simon and the team were incredibly efficient, gave clear advice and very professional. The added complication of dealing with COVID-19 was dealt with and it didn’t hold up the transaction. The whole process was incredibly smooth from launch through to completion it was a joy to work with them. Thank you
5/5
TrustpilotExcellent
Gina Simpson (Barnet office) was the agent for our recent house purchase in Hertfordshire. Gina was excellent from start to finish. She was very efficient organising viewings and very responsive to questions. The process was challenging at times, but she always helped to move things along and to expedite the conveyancing process.
5/5
GoogleBought and sold through Jo in what seemed to be record time. I was impressed with her professionalism, speed of action, ability to find solutions and her genuine nature which helps so much create rapport. Jo is extremely focused at finding …
Hi Benn, thanks very much for your review. We're glad Jo was able to support you throughout the process. Best wishes, Strutt & Parker
5/5
TrustpilotWe bought our house from Strutt &…
We bought our house from Strutt & Parker, Salisbury. It wasn’t a straightforward sale - with many tricky obstacles. Despite all of this Fiona Pengelly navigated all of this professionally and fairly. Not what one would expect as the buyers. Thank you Fiona for all of your help and support in helping us buy our dream house.
5/5
TrustpilotGreat Agency
Victoria was great all the way through our purchase, wouldn't hesitate to recommend this agency. Thank you for great communication and your professionalism throughout.
5/5
GoogleWe had a great experience in working with the Strutt & Parker Windsor team in the purchase of our new home. Jo was incredibly helpful, informative and friendly. Whilst moving home can traditionally be a stressful time, Jo managed the …
Hi Elizabeth, thanks very much for your review. We're glad our Windsor team were able to support you throughout the process. Best wishes, Strutt & Parker
5/5
GoogleWe have only praise for Rikki McCullough at Strutt & Parker who has sold us the Windsor apartment we are making our new home. She has been clear, capable and warm from the start and has put all (and more!) of her personal commitment and experience again and again into clearing the way forward to move us all on to a mutually desired completion.
Hi Catherine, thanks very much for your review. We're glad Rikki was able to support you throughout the process and will pass the message on to her. Best wishes, Strutt & Parker
5/5
TrustpilotSuccessful property sale
From the outset we received regular and professional advice and assistance from the staff in Norwich. Prospective buyers were vetted as far as possible before being invited to view the property and we only had one “time waster”. The staff showed good knowledge, persistence and patience in dealing with a seemingly interminable series of extraordinary queries posed by the buyer, and without their assistance the sale would not have gone through. I have no hesitation in recommending this company to anyone wishing to sell, or buy, a property.
5/5
TrustpilotExcellent throughout
Our whole experience of working with Fiona and the team at this office was fantastic. We bought our house through Strutt & Parker in Salisbury. The most impressive part was the excellent communication throughout. Our purchase was handled excellently from start to finish and Fiona was a pleasure to work with. Thank you S&P.
5/5
TrustpilotI wish to commend Strutt and Parker of…
I wish to commend Strutt and Parker of Norwich for their excellent service. Ian Barnaby-Parsons was friendly and supportive. The house was beautifully represented and i still have remarks on the quality of the vitrtual reality video. It really did give people a great impression of my house. Everyone was delightful in the Norwich office and I thank Ian unreservedly!
5/5
TrustpilotGina & Rosanne were fantastic…
Gina & Rosanne were fantastic throughout the whole process of purchasing a new home and selling our property. The process was challenging towards the end but Gina worked very hard to make everything work. We have settled in at the new home and it’s fantastic. Thank you Strutt & Parker.
1/5
TrustpilotThis company ROBBED us
This company ROBBED us. The Solicitors are complicit in taking advantage of pensioners. Do not trust them, The owner Anne Macdonald who is wealthy and owns a hotel took the stove that was advertised in the brochure. She stripped off mirrors in the bathrooms leaving exposed hot wires. Such greed on the part of owner and solicitors is disgusting. We are trying to go to the police because no one will correct this and undisclosed roof issues, mold, and numerous lies. If anyone can help us on how to proceed we would appreciate. In addition we paid $40,000 over asking and we feel violated like being raped. The greed is astounding. They all drive fancy cars and lie to your face. Avoid Suzanne Moss and Kerry Grant because they will not get back to you to help return a stove in their brochure and the mold is making us sick. Avoid at all costs. I hope we can get arbitration but the greed is so deep. Sad.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt and Parker's Windsor office has 515 reviews across two platforms: 74 on Google, 441 on Trustpilot (across the whole business).
Strutt and Parker Windsor is rated 4.5 out of 5 across all 515 reviews, and 5.0 out of 5 on Google from 74 reviews.
Strutt and Parker Windsor, 16 Park Street, Windsor, SL4 1LU.
