Every review we hold for the Windsor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAn excellent service from Carly and the team at Hamilton Chess. I am very pleased with the service provided. Thanks Carly she is very professional and whenever I've questions she is so efficient and help me out throughout the whole renting process. I will definitely be recommending her and the company to my friends.PositiveResponsiveness, Quality, Professionalism
YY · 18 June 2022
Agent replied · 17 June 2024
Thank you for your review - its really appreciated.
★★★★★ 5/5
GoogleFabulous customer service!
Sam, Carly and Rhianna-Rae organised a stress free experience! I love working with them and I can't wait to move to Windsor! ❤️
Diana · 16 February 2026
Agent replied · 16 April 2026
Dear Diana Bodea, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleThanks to Carly the move into my new flat went quickly and smoothly , I'm very happy with the way she helped me with all the forms! Thank you Carly, you're a star!
Pauline · 25 March 2024
Agent replied · 17 June 2024
Hi Pauline, thank you for the 5* and lovely words for Carly. Wishing you all the best - Claire
★★★★★ 5/5
GoogleKaitlyn Young provided a professional, friendly service. I wouldn't hesitate to recommend her and her excellent customer service.
Hilary · 10 April 2026
Agent replied · 16 April 2026
Dear, Hilary Fisher! Thanks for the great review! All the best, Customer Care Team
★★★★★ 5/5
GoogleWe couldn't have been more pleased with the service we received from Carly. From our viewing to moving in, she was always prompt to respond to questions whether via email or phone and kept us updated throughout the process. Compared to previous experience with other estate agents, this process could not have been more smooth and I would definitely recommend Stirling Ackroyd to others. Post-move in we also feel like we have someone we can go to should we need any further help which gives us peace of mind.
Olivia · 25 March 2024
Agent replied · 17 June 2024
Hi Olivia, thank you for sharing your experience while working with Carly. We wish you all the very best in your new home and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleFive stars for Serena and Carly for a professional and efficient letting service with excellent communication at every stage of the process. I really was very impressed with how they worked together. I felt confident that they would find suitable tenants. I was kept informed of progress regularly. My lasting impression is one of us all working together to fulfil expectations, and promptly ensuring all landlord and tenant legal requirements were met. Happily, I will do business with Stirling Ackroyd Windsor again. Congratulations Ladies for your excellent service.
Denis · 25 March 2024
Agent replied · 24 October 2024
Hi Denis, thank you for taking the time to share your experience while finding new tenants for your property. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleI recently had the pleasure of renting a property through Romance Agency, and my experience was truly exceptional. Mia Thurlbeck, my negotiator, demonstrated remarkable helpfulness and professionalism throughout the entire process. I …
Honey · 16 November 2025
Agent replied · 16 April 2026
Dear Honey Das
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 5/5
GoogleExcellent customer service. Carly has been exceptionally professional and friendly while helping me find the right home for me in a very short period of time. All my queries have been answered swiftly and successfully on point. Highly recommend Stirling Ackroyd.
Igor · 18 June 2023
Agent replied · 17 June 2024
Hi Igor, thanks for the 5* and lovely words for Carly. Its great to hear and we wish you all the very best - Claire
★★★★★ 5/5
GoogleWe recently brought out first house through Hamilton Chess. We received excellent service from Rav and Rosy, who were very responsive and made the whole process so easy and stress free.
I'd highly recommend Hamilton Chess, if you are selling or buying in the Windsor area!PositiveResponsiveness, Quality, Professionalism, Value
Lisa · 28 August 2022
Agent replied · 17 June 2024
Thank you Lisa for leaving a review - we hope you & Sean enjoy many happy years in your new home together.
★★★★★ 5/5
GoogleHamilton Chess Windsor were professional and efficient from start to finish, starting with a very professional sales proposal with the first communication and ending with a quick sale at the asking price which was a great result. Quite a contrast to some other agents. I would highly recommend them for selling your homePositiveResponsiveness, Quality, Professionalism
Andrew · 28 August 2021
Agent replied · 17 June 2024
Andrew - thank once again you for trusting Hamilton Chess with your family home, not always easy when you are some 10,000 miles away knowing whom to work with but trust you were happy with how everything worked out.
★★★★★ 5/5
GoogleWe worked with Carly who was great from start to finish. Carly and the Stirling Ackroyd team were efficient, helpful and wonderful to deal with. Highly recommend!
Makhila · 25 March 2024
Agent replied · 17 June 2024
Hi Jane, thank you for the fab 5* and great words for Carly. Wishing you all the vert best - Claire
★★★★★ 5/5
GoogleFive stars for Serena and Carly for a professional and efficient letting service with excellent communication at every stage of the process. I really was very impressed with how they worked together. I felt confident that they would find suitable tenants. I was kept informed of progress regularly. My lasting impression is one of us all working together to fulfil expectations, and promptly ensuring all landlord and tenant legal requirements were met. Happily, I will do business with Stirling Ackroyd Windsor again. Congratulations Ladies for your excellent service.
Denise · 21 October 2023
Agent replied · 17 June 2024
Hi Denis, thank you for taking the time to share your experience while finding new tenants for your property. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleAn excellent service from Rav, Stephen, Matthew and the team at Hamilton Chess. The sale of the property went through very smoothly and it was a very positive experience. Stephen went above and beyond to help us with the sale and Matthew was most helpful with the subsequent letting. I'd be very happy to deal with Hamilton Chess again. Thank you!
Mr · 19 June 2017
Agent replied · 17 June 2024
Thank you very much for your positive feedback - have a fabulous day sir!
★★★★★ 5/5
GoogleI purchased my property in Windsor in Jan 22. I had an excellent experience working with Paul and Rav. .
Rav was very helpful and reliable through the whole process especially in the last few weeks before completing the purchase of the property.
Definitely recommended.
Hani · 18 June 2022
Agent replied · 17 June 2024
Thank you Hani - We really appreciate you leaving a review and trust you are delighted in your new home.
Your purchase had its challenges with onward chains and decisions but we got there eventually - your patience was admirable and valued to understand the issues and hopefully the communication between us to keep you informed throughout helped.
★★★★★ 5/5
GoogleRav, Paul and Robert did a fantastic job in what was a long and difficult house sale. They know the area and the market and their advice was always realistic and considered. Rav was always available and his calm, professional demeanour was invaluable. I'd certainly recommend Hamilton Chess if you are selling or buying in the Windsor area.
Morgan · 19 June 2018
Agent replied · 17 June 2024
Thank you for your kind review with how your sale was handled. We do all take a vested interest in delivering service in the business and as you had been on the market with another agent it was even more important to differentiate ourselves on the service provided.
We also hope your long term move is all going to plan.
Best regards,
★★★★★ 5/5
GoogleHamilton Chess handled my property sale very professionally and I completed yesterday. Rav and his team did a great job handling a few challenges earlier in the process, they were always available to answer any queries and I would recommend them to others.PositiveProfessionalism
Geraldine · 18 June 2022
Agent replied · 17 June 2024
Good morning Geraldine - Thank you for your kind review.
We are pleased to have been a part of your journey getting you moved. The new owners are delighted with the amazing river views of their new home on the river.
★★★★★ 5/5
GoogleRented a property in central Windsor for just over 3 years via Hamilton and had no issues what so ever with them. Really efficient moving in, and the same moving out. A special mention to Mike Martin - great service throughout our time. Would recommend Hamilton to anyone.PositiveResponsiveness, Professionalism
Paul · 18 June 2021
Agent replied · 17 June 2024
Thank you Paul - always great to hear positive reviews.
★★★★★ 5/5
GoogleI came back from working abroad for over a decade and whilst many other agencies created difficulties for us or turned us away due to my lack of financial reference in the UK, with Carly B @ Stirling Ackroyd we received an excellent A* service and above the call of duty...She went out of her way in finding suitable accomodation for us in the shortest space of time...service definitely above our expectation after having to deal with so many let down from others...Thanks a bunch...
Peter · 18 June 2023
Agent replied · 17 June 2024
Dear Peter, welcome back! happy we were able to offer support during your transition back to the UK. Not every customer fits the exact same criteria and we will always do what we can to help secure a new home. Hoping you settle back quickly, and if you need anything please do get in touch - Amber
★★★★★ 5/5
GoogleI wanted to take a moment to express my gratitude to Carly for your exceptional service in helping us find a nice home.
From the very beginning, you took the time to listen to our needs and preferences and provided us with a variety of options that met our requirements. Your guidance and support were instrumental in helping us make an informed decision, and you were always available to answer our questions and address our concerns.
Throughout the entire process, you went above and beyond to ensure that everything went smoothly. Your professionalism, responsiveness, and commitment to excellence were evident every step of the way, and we could not have asked for a better agent.
Overall, we are thrilled with our new home and grateful for your help in making this happen. We would not hesitate to recommend your services to anyone in need of a reliable and knowledgeable property agent.
Thank you again for everything!
Ajay · 18 June 2023
Agent replied · 17 June 2024
Hi Ajay, thank for the great 5* and kind words for Carly, its great to hear! We wish you all the best in your new home - Claire
★★★★★ 5/5
GoogleHamilton Chess has honestly been the best estate agents that I have used and probably the first one I would be looking forward to working with again.
From the moment I found a house I liked and spoke with Carly to after moving in, I have felt completely looked after and safe.
The professionalism and care that they put into the work they do is incredible.
Carly you are fantastic and I thank you so much for your help throughout the process.
Millie · 18 June 2023
Agent replied · 17 June 2024
HI Millie, thanks for the great review for Carly, wishing you all the very best - Claire
★★★★★ 5/5
GoogleWe are currently in the process of purchasing a property with Hamilton Chess, the service provided by all staff has been excellent. With the current COVID-19 pandemic and the rush of making the stamp duty holiday, the process has been incredibly complex, but has felt smooth ever since we have dealt with Rav. We were also recommended to Dezrez mortgages which went hand in hand with the amazing service provided. We would like to thank you for bringing this dream to life.PositiveResponsiveness, Quality, Professionalism, Value
Jasline · 18 June 2021
★★★★★ 5/5
GoogleWe've recently moved into a rental property managed by Hamilton Chess. The whole moving process was incredibly easy and well-managed, with a really friendly, personal service (a special thank you to Jake who's been our main contact and a dream to work with). Since moving in, the whole team have also been incredibly responsive in helping with any questions; all paperwork and information has been sent across in really timely and professional manner and I feel like we're in very safe hands - thank you all!PositiveResponsiveness, Quality, Professionalism
Ruth · 18 June 2021
★★★★★ 5/5
GoogleThey are very helpful and do their job extremely well
Bilal · 16 February 2026
Agent replied · 16 April 2026
Dear Bilal Kutlubay, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleVery friendly and professional service. Recommend.
Luis · 16 March 2026
Agent replied · 16 April 2026
Dear Luis Filipe D. S., Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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