Every review we hold for the Windsor office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleBeware customers chancellors in Windsor specifically missal they r very tricky, unprofessional too much lies about the property in convent road.they accept the offer they agreed with they gonna remove the property on website they didn’t done after they doing open market to make more money they are very greedy.don’t stick on his own words always changing and lies.beware beware beware!!!!
Jass · 16 April 2025
Agent replied · 23 October 2024
Thank you for letting us know about this jass, we are sorry to hear that you are currently frustrated with our service. So that we can look into resolving this for you please contact us at directors@chancellors.co.uk. Thank you.
★★★★★ 5/5
GoogleHazem has been very professional throughout whilst dealing with me in the rental of a property in Oak Lane Windsor. he has kept me informed and has rung me back within a good time frame letting me know what to do and how to proceed. Very good Service
Claire · 13 June 2023
Agent replied · 12 June 2024
Thank you Claire for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHarry was very professional and helpful at the viewing
Thomas Smith
Tom · 16 April 2025
Agent replied · 23 October 2024
Hi Tom, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 4/5
GoogleI've received a call from Chancellors agency and Anoosa was very kind on talking to me about some properties and asking some details of mine, in order to look for an accommodation that suits my budget. Looking forward to receive further notices of available flats and studios
Claudio · 13 June 2023
Agent replied · 12 June 2024
Hi Claudio, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI was looking for a house to rent, went to talk to the agent and left information about what kind of property we need. We got very good service and gave very good advice and got the most satisfactory house. Thank you so much Hazem Roushdy
Thy · 13 June 2023
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
GoogleHazem from the lettings team has been a pleasure to deal with. He is extremely professional and always goes the extra mile to ensure that everything is complete as expected and to a high standard. I would definitely recommend Chancellors based on my experience with Hazem as he left me more than satisfied with the service provided.
F · 16 April 2025
Agent replied · 10 January 2025
Thank you, F C, for your wonderful review! We're thrilled to hear that Hazem from our lettings team provided you with exceptional service. Going the extra mile is what we strive for, and it's great to know we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleIn letting our property, Hazem from Chancellor Windsor branch acted on our behalf to secure a tenant. Throughout the process, Hazem has been courteous, professional and a pleasure to work with. We would recommend his services to anyone, who is looking to let their property.
Virginie · 13 June 2023
Agent replied · 12 June 2024
Thank you Virginie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleGeorge was absolutely brilliant. Very helpful with the info about property, knew the property well the area info he provided helped in deciding about the purchase. George was always available to answer all question and genuinely interested in getting things done. He was professional knowledgeable and a very pleasant person to work with. Would highly recommend George as a sales negotiator. Thank you George for your help.look forward to doing business with you.
June · 13 June 2023
★★★★★ 5/5
GoogleHad a valuation booked in with Chris, and wanted to say that it was the smoothest experience we have had. Chris was super professional on one side and very thoughtful and personal on the other, therefore I felt like I could trust chancellors that they would act in our best interests.
Anna · 13 June 2022
Agent replied · 12 June 2024
Thank you for leaving us this great review Anna, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleHazem has been responsive, efficient and very helpful in my dealings with him for a property.
He was knowledgeable and courteous at the viewing and transparent through the whole process. It would be a pleasure to work with him again!
Roni · 13 June 2023
Agent replied · 12 June 2024
Thank you Roni for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
GoogleSince Christopher started supporting the sale of my property, things progressed very smoothly. He was very pro-active in getting more traffic on the site for my flat, he kept me up to date with progress and provided some useful solutions when facing some challenges. I really enjoyed interacting with Christopher and at no point did I feel he was a 'pushy estate agent'.
I would recommend Christopher to anyone who is looking for a professional and no nonsense approach to a sale.
Marina · 13 June 2022
★★★★★ 5/5
GoogleHazem has been quaking exceptionally well with us always keeping us updated always on top of things, one of the best agents we have cone across. We will definatly do buisness with him again.
Khushdeep · 16 September 2023
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleToday I have visited the state agency in Windsor branch and very satisfied with the people who is working. Given me very good information with area and very sincere helpful. Especially Aroosa 🙏 thank you …
Efe · 13 June 2023
Agent replied · 12 June 2024
Thank you Efe for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleGareth has been amazing walking us through the whole process of selling our home. He over delivered on all his promises.
Hisham · 16 April 2024
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleWORST EXPERIENCE IN MY LIFE.
I won’t name anyone in the branch but there needs to be some training provided to help the lettings team improve customer experience.
This was dreadful, time wasting and painful. I do not wish this on my worst enemy.
But I should mention Beth Stokes at the Central lettings office, and while she is off on holiday today her stand in Scarlet Hitchcock are both extremely disorganised and have absolutely no clue what they are doing. I am pretty sure there are a lot more competent people looking for jobs. If I could give 0 STARS, I would have done so.
I am pretty sure they have broken some kind law or breach of contract. My lease starts today, as to come and pick up keys at 8:30am it is now 12 noon and guess what I am still waiting, not because I have done anything wrong but because they literally have no idea what they are doing.
I have finally been handed the keys at 11:25.
HORRIBLE ** INCOMPETENT **
STAY AWAY IF YOU CAN.
Osa · 13 June 2023
Agent replied · 12 June 2024
Hi Osa, thank you for taking the time to get in touch, we are disappointed to read of your concerns. However, we are aware that your situation is currently being dealt with and the hope is that we can resolve your concerns. You will be contacted soon. Please email directors@chancellors.co.uk with your email or phone number so we can provide further assistance if needed. Many thanks.
★★★★★ 5/5
GoogleAroosa and Hazem have been incredibly helpful and knowledgeable as I’ve gone to put one of my properties in the local area up for rent. Having used the majority of their competitors I can say without a shadow of a doubt that Chancellors are the market leaders in this area. This is largely down to their team, with Aroosas efficiency and effectiveness making light work of what was, before using Chancellors, an arduous task. Also, Hazems knowledge of the area and expertise in the mark ensured the property was swiftly let out at a price point no other estate agent came close to even matching. I would highly recommend and once again a special shout out to both Aroosa and Hazem for their tremendous efforts.
Billy · 13 June 2023
Agent replied · 12 June 2024
Thank you Billy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 2/5
GoogleI wasn't expecting to find a property in a week. I was surprised and amazed. I have got the most positive approach from Chancellors Windsor. I received a call on Thursday, viewing is booked for Friday and we started to proceed but the process didn't go well as it started.
I was the first in line and I confidently replied to the email on the same day(viewing day, Friday) as I was happy to rent the property. Even though it was early for me to move in but I didn't want to say no because we agreed.
Then I was waiting for the reply to upload the necessary documents online. I haven't got a reply or call for the update since last week. It was just a waste of my time.
Münir · 13 June 2023
Agent replied · 12 June 2024
Hello Münir, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 5/5
GoogleThank you Charlotte Q. for providing an excellent service and working with us very professionally. We are happy to have you as our agent and thank you for helping us to get the place we we’re looking for :) you’re a star!
Rabea · 13 June 2022
Agent replied · 12 June 2024
Thank you for leaving us this great review Rabea, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleHazem is an absolute pleasure to deal with. Great communication skills and makes the process quick and easy.
David · 16 April 2024
Agent replied · 12 June 2024
Thank you for leaving us this great review David, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleA big thanks to Philip and the Windsor team. Fantastic customer service! Very friendly and professional in the way they treated me and helped me. Nothing was ever to much trouble. I recommend using Chancellors if you are looking to either buy or sell.PositiveResponsiveness, Quality, Professionalism
Eva · 13 June 2021
Agent replied · 12 June 2024
Thank you Eva for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleA big thank you to Andrew and the team at windsor! Nothing was ever too much trouble, despite many questions :). A very polite and professional team that seem to make the process of moving that little bit easier. Thank you!!!PositiveResponsiveness, Quality, Professionalism
Lisa · 26 August 2021
Agent replied · 12 June 2024
Thank you Lisa for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleAroosa is very efficient and professional, she has been very helpful with trying to find me a private rent given our urgency. She is a lovely lady.
Kate · 13 June 2023
Agent replied · 12 June 2024
Hi Kate, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleHazem demonstrated exceptional professionalism and efficiency throughout the entire process. His communication was consistently clear and proactive, keeping us well-informed every step of the way. We were extremely satisfied with the service provided and would not hesitate to recommend this company.
8alex8 · 26 February 2025
Agent replied · 16 June 2025
Thank you for leaving us this great review Alex, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleVery welcoming experience. Gareth was a massive help and offered a brilliant service.
Ray · 16 April 2024
Agent replied · 12 June 2024
Thank you Ray for giving our Windsor branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
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