Every review we hold for the Windsor office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience renting a property through Chancellors Windsor, thanks to Hazem. From the start, he was professional, responsive, and attentive, ensuring I found the right property that suited my needs. He guided me through the entire process smoothly, always keeping me informed and addressing any queries with efficiency and care.
Hazem’s commitment to great customer service made the entire rental process stress-free and enjoyable. His proactive approach and friendly demeanor truly set him apart. I highly recommend Hazem and the Chancellors Windsor team for anyone looking for a reliable and professional rental experience!
Adriano · 12 February 2025
Agent replied · 16 April 2026
Thank you, Adriano, for your fantastic review! We're thrilled to hear about your positive experience with Hazem and the Chancellors Windsor team. Our goal is to provide exceptional service, and it's wonderful to know we met your expectations. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleHazem Roushdy is very professional and attentive.
He made me feel comfortable and took his time to explain all the details that I was unsure about.
It is clear from Hazem's dealing's that he has a great deal of experience in Lettings and this knowledge shines through.
Hazem is very diligent and follows up on his promises.
I trust Hazem's advice. He is an asset to his company.Thank you for all your hard work Hazem.
Sushy · 16 April 2025
Agent replied · 12 June 2024
Thank you Sushy for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI had an excellent experience buying a property through Chancellors Windsor. Many thanks to Manvir Bhogal, who was our agent. He was extremely professional and always followed up after our house viewings. He truly understood what we were looking for, including our criteria and budget, and provided us with options accordingly. Thanks to him, we found our first home exactly as we had hoped. Highly recommended!
Pratiksha · 27 March 2025
Agent replied · 27 May 2025
Thank you, Pratiksha, for your wonderful review! We're thrilled to hear about your excellent experience with Manvir and that he helped you find your first home. Your recommendation means a lot to us. Congratulations on your new property!
★★★★★ 5/5
GoogleWe have had a wonderful experience in renting our place from Chancellors in Windsor. Hazem was able to find us a stunning place and it has been a pleasure to deal with him throughout the process. Always extremely clear about everything, professional, polite and very easy to reach. We have now moved into our new place which we are really enjoying, there were a couple of small adjustments that we required which were dealt with very quickly by Hazem. We have definitely had negative experiences with other agencies in the past so really, thank you Hazem and Chancellors!
Jessica · 16 April 2024
Agent replied · 12 June 2024
Hello Jessica, thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
★★★★★ 5/5
GoogleIt was a pleasure working with Chancellors. I was in a difficult situation with a property is a run down state that needed renovation and a tenant quickly. Chancellors were amazing. I would particularly like to thank Hasem and Jennifer. Hasem made himself available to let a contractor in at 7am!. Fortunately this was not needed but it shows the extent this company will go to help landlords and tenants. I also noticed that contractors wanted to help Chancellors, so this company clearly covering all bases. THANK YOU so much for you help and making life easy for me, David
David · 16 April 2024
Agent replied · 12 June 2024
Thank you David for giving our Windsor branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
Google"I had the pleasure of working with Hazem Roushdy and I have to say that my experience was outstanding. From the very beginning, Hazem was knowledgeable, professional, and very helpful.
I had a lot of questions and concerns about the process of managing my portfolio, Hazem was patient and always available to answer my questions. He was able to guide me through every step of the process, from finding the right tenants to closing the deal.
Throughout the entire process, Hazem demonstrated excellent communication skills, keeping me informed every step. He’s always available to take my calls and address any concerns that I had, making the process as stress-free as possible.
Thanks to Hazem’s expertise and guidance, I would highly recommend Hazem Roushdy and his team @WindsorLettings. Their professionalism, knowledge, and customer service are second to none."
Dalia · 13 June 2023
Agent replied · 12 June 2024
Thank you Dalia for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHazem Roushdy in the Windsor branch is very dedicated, experienced and incredibly clear from start to finish. He is always contactable to answer any queries and advise accordingly with honesty.
Having dealt with a few estate agents over the year, I have finally found someone who fills me with confidence and I look forward to doing business with him for a very long time. Hazem is a very valuable member to Chancellors and I will not hesitate to recommend his services.
Sales · 13 June 2023
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
★★★★★ 5/5
GoogleLettings manager Hazem Roushdy has been extremely helpful throughout the entire process of finding us a place to rent, it has been a pleasure to deal with Hazem. From providing fantastic options, viewings, getting all the paperwork done efficiently to key collection, everything has been extremely smooth. Also great communication and professionalism throughout - unlike other agencies I have to deal with in the past. Therefore I would highly recommend. Thank you Hazem.
Andre · 17 August 2023
Agent replied · 12 June 2024
Hi Andre, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe were looking for professional service from someone who could look after our property. After looking at many other estate agents we made an appointment with Chancellors, and the appointment was with Hazem Roushdy, such a helpful person. He sorted out everything for us and explained everything in a professional manner. I highly recommend Hazem if anybody is in need of their property to be looked after. Thank you so much, Hazem for your help.
Rayan · 13 June 2023
Agent replied · 12 June 2024
Hi Rayan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI have worked with Hazem Roushdy for 10 years and always found him to be professional, helpful and solution orientated. Hazem helped me to grow my rental portfolio through negotiating sales opportunities and then he helped me through the purchasing process. He also managed my rental property portfolio for 10 years whilst ensuring repairs were carried out in a timely manner, and that the tenants were happy and they paid their rent on time.
Kristian · 13 June 2023
Agent replied · 12 June 2024
Thank you Kristian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHazem Roushdy
Thank you so much for your help & understanding you do your job extremely well I must say very happy with your communication & service
Again thank you
Keith & Sonia
Keith · 16 April 2025
Agent replied · 9 December 2024
Hi Keith, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleHaving recently appointed Chancellors, I was very pleased to know the promised contact, availability and service has lived up to my expectations. Thank you and well done to Hazem and his team.
Garry · 16 April 2025
Agent replied · 25 August 2024
Thank you Garry for giving our Windsor branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 2/5
GoogleI'm giving Chancellors as a company 2 stars Hazem Roushdy of the Windsor branch. However, I will give a thousand stars for the way I've been treated by him from the very 1st interaction. The highest level of professionalism, but even beyond that, just empathy. Moving house is one of the most stressful experiences any human being can endure and I can wholeheartedly say had it not been for Hazem, I'd seek legal advice to exit this tenancy immediately.
I couldn't recommend him more than I already have for supporting me through what I can only describe as a horrific move, going far beyond what is in his job description!
Malika · 14 March 2025
Agent replied · 26 April 2025
Hello Malika, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 5/5
GoogleMichelle at Chancellors Estate Agents in Windsor was absolutely amazing. Communication was outstanding and she kept me up do date constantly. Very friendly and very approachable. Would definitely recommend.
Margaret · 16 April 2025
Agent replied · 9 December 2024
Thank you so much for your kind words, Margaret! We're thrilled to hear that Michelle provided you with outstanding service and kept you informed throughout the process. Your recommendation means a lot to us. If you need anything else, feel free to reach out!
★★★★★ 5/5
GoogleI'm a returning customer (after 18 years in New Zealand) and just experienced real estate agency at it's best from Manvir Bhogal.
His representation of the chancellor 'brand' as a professional, pro active service was second to none.
His attentive, consistent and polite manner have been a delight to experience. Well done chancellors ! His customer service was superb and always went up and above to deliver during and following up for that all important post sales service .. a breath of fresh air
Maria · 15 February 2025
Agent replied · 11 August 2025
Thank you for leaving us this great review Maria, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleAbsolute great letting agent, with professionals onboard. Starting from the viewing and communications with the landlord are topnotch and appreciate the response time. A special thanks to Hazem for putting his efforts to find a pet friendly apartment. Thank you again and keep up the good work.
Gourav · 16 April 2024
Agent replied · 12 June 2024
Hi Gourav, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GooglePrompt response from Chancellors, Windsor!
I was reviewing properties in the Windsor area and requested a call back. Aroosa Zardari from Chancellors was kind enough to give me a call and made sure to follow up on my requests quickly on the same day. Aroosa went an extra mile in connecting me to the right people as well. Thank you!
Prem · 13 June 2023
Agent replied · 12 June 2024
Hi Prem, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI've recently let my property in Windsor through Chancellors. I am very impressed with the Letting Agent Hazem Roushdy. He has excellent communication skills and is extremely professional. I am currently abroad and have every confidence that Hazem and his team will look after my property.
Katherine · 16 April 2024
Agent replied · 12 June 2024
Thank you Katherine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI have been assisted with letting a flat by Aroosa in the Windsor branch. Aroosa is always very courteous and has been very helpful with marketing, conducting viewings and organising tasks associated with the property. I am very happy with Chancellor’s Windsor and Aroosa’s work. We have a tenant organised and hope to begin a successful tenancy soon.
Robert · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us this great review Robert, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleManvir was brilliant from start to finish and made finding our dream first home such a lovely experience. Thank you, Manvir!
Dani · 25 March 2025
Agent replied · 14 April 2025
Thank you so much for your kind words, Dani! We're thrilled to hear that Manvir made your first home search a lovely experience. Congratulations on finding your dream home! If you need anything else in the future, don't hesitate to reach out.
★★★★★ 5/5
GooglePrompt response from Chancellors, Windsor!
I was reviewing properties in the Windsor area and requested a call back. Aroosa Zardari from Chancellors was kind enough to give me a call and made sure to follow up on my requests quickly on the same day. Aroosa went an extra mile in connecting me to the right people as well. Thank you!
Prem · 9 November 2022
Agent replied · 8 November 2024
Hi Prem, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe have just rented an Apartment off Chancellor in Windsor and Hazeem Roushdy and his team have been very responsive and open to clarifying and addressing any query we raised along the process. Overall, they have done a fantastic job!
Osita · 16 April 2024
Agent replied · 12 June 2024
Thank you Osita for giving our Windsor branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleWe have only used Chancellor's once so far to rent our property, but they were able to identify a suitable tenant within 48 hours who we have been very happy with and we are reusing their services now to find a replacement.
The fee is very competitive and I feel the service has been significantly superior to that of previous agencies we have used.
Ollie · 16 April 2025
Agent replied · 12 June 2024
Thank you for leaving us this great review Oliver, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI have been assisting a colleague with purchasing her first home. Emily Hartley has been our sales representative throughout the process. She has been very proactive and communicative throughout and although the process has by no means reached a conclusion, she is continuing to make contact without prompting to provide updates.
Beresford · 13 June 2023
Agent replied · 12 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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