Strutt & Parker Berks & North Surrey New Homes reviews in Windsor and Maidenhead

★★★★★ 5/5

Trustpilot

Great Agency

Victoria was great all the way through our purchase, wouldn't hesitate to recommend this agency. Thank you for great communication and your professionalism throughout.

Cheryl · 14 May 2024

★★★★★ 5/5

Google

Completion of our sale and purchase is now imminent and George has been very helpful throughout the transaction with a good sense of humour and providing a conscientious and professional service with integrity.He was always prepared to go the extra mile and has been instrumental in ensuring that the transaction proceeds to completion as smoothly as possible.

Wayne · 25 October 2020

★★★★★ 5/5

Trustpilot

Gina & Rosanne were fantastic…

Gina & Rosanne were fantastic throughout the whole process of purchasing a new home and selling our property. The process was challenging towards the end but Gina worked very hard to make everything work. We have settled in at the new home and it’s fantastic. Thank you Strutt & Parker.

Mr · 4 February 2022

★★★★★ 1/5

Trustpilot

This company ROBBED us

This company ROBBED us. The Solicitors are complicit in taking advantage of pensioners. Do not trust them, The owner Anne Macdonald who is wealthy and owns a hotel took the stove that was advertised in the brochure. She stripped off mirrors in the bathrooms leaving exposed hot wires. Such greed on the part of owner and solicitors is disgusting. We are trying to go to the police because no one will correct this and undisclosed roof issues, mold, and numerous lies. If anyone can help us on how to proceed we would appreciate. In addition we paid $40,000 over asking and we feel violated like being raped. The greed is astounding. They all drive fancy cars and lie to your face. Avoid Suzanne Moss and Kerry Grant because they will not get back to you to help return a stove in their brochure and the mold is making us sick. Avoid at all costs. I hope we can get arbitration but the greed is so deep. Sad.

Debbie · 20 October 2023

★★★★★ 5/5

Trustpilot

Highly Recommended

Gina was a pleasure to work with, the sale of our property became a real partnership. She was friendly and professional throughout the whole process and was very well informed about our property. She was 100% committed to selling our house and never gave up. We would absolutely recommend her to any family of friends.

John · 5 February 2021

★★★★★ 5/5

Trustpilot

Victoria Rose was great to work with

Victoria Rose was great to work with, regularly updated us on progress and chased things up on our behalf. We have been impressed at how organised strutt and Parker were in terms of organising viewings, grouping them for convenience and following up on queries raised in viewings. I would recommend strutt and Parker.

Nicola · 10 June 2021

★★★★★ 5/5

Trustpilot

My experience with Strutt and Parker

My experience while working with Strutt and Parker was a fast and seamless one. The agent I was working with (Fai Nesari) was attentive to my needs and was quick and clear with her responses. She made the process of searching for properties very easy. Once again thank you Fai!

Nasser · 9 November 2021

★★★★★ 5/5

Google

We first met Jilly Wellman when we were considering selling our house several years ago now. We were dissatisfied with the agent at that time and found Jilly so helpful even though not her clients that we vowed to contact her in the … More

Carol · 23 November 2023

★★★★★ 1/5

Trustpilot

Viewed a property with them and offered…

Viewed a property with them and offered in writing as requested after the appointment. Didn’t hear anything back for a few days so called to chase and to be told another offer was accepted. I wasn’t called to ask if I wanted to increase my offer which I would have done to the asking price or even over asking price.The viewing assistant said on the appointment the house will be redecorated before move in and to make sure we put that down on the offer which we did. When I called them to check on my offer they said they have gone with another offer because they didn’t want it painted. (We didn’t request this but the agent said it would be so we wrote it down)They sound absolutely clueless on the phones and obviously don’t communicate or know how to work for their landlords or they could have got more money from me.Told the lady I wouldn’t rent from them ever after this first experience with them all I can say very disappointing for a ‘well known’ agent in the area.

Jordan · 14 August 2023

★★★★★ 5/5

Trustpilot

Strutt & Parker are brilliant!

Strutt & Parker are brilliant - in particular Andrew Harwood and the team. I could not fault their professionalism, knowledge and expertise. The viewings at our property were always very accommodating and done with a smile! Their attention to detail is spot on. I hope to do business again in the future!

D · 12 March 2021

★★★★★ 5/5

Trustpilot

My experience with Ed over my property…

My experience with Ed over my property in Kent was unbelievably and he better potential clients very well, so much so the first client he showed bought my property which we were very impressed with. He was incredibly professional and handle everything with care.

Isabelle · 25 June 2022

★★★★★ 5/5

Trustpilot

We recently bought a property marketed…

We recently bought a property marketed by the Perth Branch and although we were not specifically their “clients” (as they were acting for the seller), we found them to be so friendly, helpful and accommodating.

Angela · 6 August 2025

★★★★★ 5/5

Trustpilot

The sale of my property was handled well

The sale of my property was handled with great expertise. Viewings were advised and conducted without fuss, feedback thereafter was prompt and informative and once a buyer had been identified and terms agreed the execution of process was made as stress free as possible with oil poured on troubled water as required!

Christopher · 27 November 2020

★★★★★ 1/5

Trustpilot

Really rubbish agency

Really rubbish agency, I have no heating in my flat yet they completely ignored any emails I have sent them about this issue , really unprofessional people, I personally dealt with Shanon Flanagan and Jay O'Dell from Cadogan Street London and they are both very unprofessional and just plain rude and lazy people.

Lu · 20 August 2020

★★★★★ 5/5

Trustpilot

Gina is one in a million

Gina is one in a million. Always returning phone calls and texts promptly. Always very pleasant, determined, focused, driven and dedicated but not at all pushy. We have given Gina a new name, it's Tina Turner simply the best. Regards John and Sue

Sue · 14 April 2022

★★★★★ 5/5

Trustpilot

House Purchase …

We used Strutt and Parker for a house purchase. The service provided has been excellent from start to finish. Victoria was very efficient at organising multiple viewings for us, and being there where various surveys were carried out. I would definitely recommend their services.

Cliff · 5 February 2022

★★★★★ 5/5

Trustpilot

Excellent experience with Strutt

Lucy Crane acted for us and was excellent. Lucy made every effort possible to ensure the sale went through and was extremely approachable throughout. This made a huge difference to our experience and we would recommend Strutt and Parker to anyone selling a house

Sam · 2 November 2021

★★★★★ 1/5

Trustpilot

Poor customer service and failure to…

Poor customer service and failure to keep assurances.I requested details on a development in shrewsbury and was told they would be sent to me by the the agent promoting the property. Several weeks passed without any contact, so I called again and was told the agent would get back to me within the hour; needless to say, he did not. Very unprofessional.

Monty · 12 April 2021

★★★★★ 1/5

Trustpilot

Avoid Strutt & Parker, Unsafe Rental in Eddington, Cambridge

I rented a 2 bedroom flat in Eddington, Cambridge, managed by Strutt & Parker, and have experienced serious health and safety issues that went unresolved despite 1.5 months of communication.

Josie · 15 July 2025

★★★★★ 5/5

Google

Thank you Jilly for all of your support selling our house and selling it within 5 days of going live. Fantastic! S&P have a good link in to the London buyers market, which really paid off.PositiveResponsiveness, Quality, Professionalism

Tanya · 11 April 2022

★★★★★ 5/5

Trustpilot

Excellent, personal service

Excellent, personal service. Katherine and the team offered us lots of local knowledge about the area, even to the extent of recommending dance classes for our daughter. At all stages of the process, we felt there was a real commitment to finding us the right home.

Ciara · 8 October 2020

★★★★★ 5/5

Trustpilot

Excellent service from Gina

I bought a house in Oakleigh Park recently, Gina Simpson was the agent in charge. Gina was very honest and professional throughout the process and if I ever sell the house in the future I would be certain to choose her as the agent

Matt · 31 March 2021

★★★★★ 5/5

Trustpilot

No nonsense approach

We engaged with Strutt and Parker Perth, because I liked Hamish’s no nonsense approach and his approachable style.

Mrs · 5 November 2025

★★★★★ 5/5

Trustpilot

Lockdown sale

We genuinely struggled last year with lockdown but Strutt and Parker were amazing.....Tim and his team are professional and local people with a good understanding of who they want to work with and sell to.I cannot recommend him and the office enough!...well done guys.

David · 18 January 2021