5/5
TrustpilotJen and the team at Godalming are amazing
Jen and the team at Godalming have been amazing throughout our buying process - we are really excited to move into our new house next week
Trusted Agent profile · Windsor and Maidenhead
Strutt & Parker Berks & North Surrey New Homes reviews in Windsor and Maidenhead
★★★★★
468 reviews across 2 platforms
40 Chobham Road, Sunningdale, SL5 0DX, Windsor and Maidenhead, SL5 0DX
Strutt & Parker's office in Windsor and Maidenhead, at 40 Chobham Road, is rated 4.4 out of 5 across 468 reviews on two platforms, including 34 Google reviews rated 4.9.
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotDont rent from this company
Didn't want to give this so called brilliant estate agents a one star they do not deserve it after the way we have been treated the past 3 years we have been renting from them.My first point is you ring the office for some help if there is a problems and you get told they will give you a ring back but you wait and wait and still no call back.We had a problem with the flooring in our kitchen and got told they would sort it when someone finally came out to have a look he was very surprised and said it was asbestos in the kitchen flooring when they finally decided to address this issue and get new flooring it was 9 months later walking on asbestos in my kitchen.We also asked to get someone to have a look at the bathroom due to there being thick black mould accumulating on our bathroom ceiling when we asked about this we where told to wipe it with bleach and water NOT ACCEPTABLE.And to top of this matter we are now being evicted after being there 3 years but have also heard that we are not the only people this has happened to due to 3 other families have been evicted aswell from these houses they are renting to peopleABSOLUTELY DISGUSTINGhow this company is still running I will never know no respect for tenants atall
1/5
TrustpilotIn competent sales staff
This salesman was either totally inexperienced, incompetent or did not want our property on their books. Strutt and Parker had valued our property for £250K less than 3 other estate agents. How could you trust this company. To add, the attitude of said salesperson left a lot to be desired. Further more we were approached by Strutt and Parker stating that they had buyers who had missed out on a sales and were waiting to buy our property like ours, which is clearly untrue as when questioned there were none.
5/5
TrustpilotPurchasing property in Ashford
We had an excellent experience with this agency, notably Mr. Aaron Turner, no delays in communication and timely response to our requests related to our purchase. Presentation of the property on the website was superb! It was much better than our agent did for selling our property. Highly professional job and satisfied customer! Thank you all guys.
5/5
TrustpilotWe instructed Gina from Strutt & Parker…
We instructed Gina from Strutt & Parker to sell our apartment. Within 2 weeks the property was sold. Gina then followed up weekly and kept us in the loop with all of the dealings. She was honest and transparent throughout. We highly recommend Gina Simpson to all sellers who want a seamless process from start to finish. Thank you Gina, Thank you Strutt & Parker Cem & Ebru
5/5
TrustpilotExcellent service at all times
Victoria Rose was the estate agent for the seller of the house we recently purchased. We were very impressed with her professionalism in managing the transaction, especially given the additional complications because of the pandemic. She kept us informed at all times as to the status of the sale. We very much appreciated how easy she was to communicate with We will definitely recommend her in the future.
5/5
GoogleIf you are looking for an agent to manage your property, buying or selling, then I highly recommend George Hughes of Strutt & Parker in Sunningdale. He is incredibly professional, welcoming, and innovative. He gets things done and goes above and beyond his call of duty. The new offices are fantastic and I think you may be rest assured that you're in safe hands with this lot.
5/5
TrustpilotGreat service from S & P
Thank you so much to Sam and all the team at S&P with their help selling our house.In very challenging circumstances, with assorted restrictions in place throughout 2020, we were kept "in the loop" at all times and provided with very helpful feedback on viewings and the subsequent successful sale in December.Would have no hesitation in recommending S&P for their professional, yet personal, service. Thank you
1/5
TrustpilotTruly terrible estate agents.
1/5
TrustpilotAs a tenant, I would never recommend doing business…
I would never recommend doing business with this company, Strutt & Parker, and its employees. They encourage property owners to evict tenants without any valid reason. There is no UK law that would protect you and your family from being treated as commodities. :-(
2/5
TrustpilotClassic estate agent, do the bare minimum
Classic estate agent, do as little for you as possible. Referencing took over a month just to find simple things like landlord references even when we had given the details multiple times. Response time always very slow throughout and tried to charge us extra at the end of our tenancy (technical error was their excuse). Overall, they weren't bad but had very little to do with our rental & only ever wound me up when having to deal with them.
Agent replied · 31 October 2024
Thank you for your feedback and raising your concern. Please respond with your contact details so we can look into this.
1/5
TrustpilotBy far the worst experience I have ever…
By far the worst experience I have ever had.Ever since day one Meena from the fullham office has been extremely unhelpful, extremely slow with responding and not only that she gave me loads of drama by making me move in to a apartment were half of the things are broken.Now it has been about a month and I have complained so many times about all the things that have not been working and yet... they don’t give a damn. My dryer the kitchen fan the water pressure the fire place the light in the living room etc. There have been two electricians and plumber guys in my flat and neither of them fixed a damn thing but they did agree that they could have not let me move in to a place that’s half falling apart.I so regret my decision to rent from them.
Agent replied · 31 October 2024
We're sorry to read of your disappointment. Please do contact me so that we can discuss the matter and I can provide you with our Complaints Handling Procedure
5/5
TrustpilotThe smiling voices of reason
Amy and Hamish at the Perth office were always available to help no matter how small a matter. Incredibly grateful to them for all advice and help given during a protracted sale. During a stressful time these were the people who kept us sane!
5/5
TrustpilotWe would like to mention a massive…
We would like to mention a massive shout to Gina who has helped us throughout the whole process. We cannot imagine the struggles we’ve could’ve gone through if Gina didn’t support us, she’s so lovely and been great help by making everything so easy in a very professional way. Thank you so much Gina!! 🙏👏👏
5/5
TrustpilotStrutt & Parker - great result
Edward Church and the team at Strutt and Parker went the extra mile to keep our house purchase on track. The team were super helpful and always responsive. The result - after just one house viewing and a few months of patience and persistence, we are living in a beautiful house in a great location.
5/5
TrustpilotExcellent service from Strutt & Parker...thank you! Petra and team!
I had the pleasure of dealing Petra and her team over the past year through my tenancy with Strutt & Parker. The team were incredibly professional, helpful and efficient. Petra went above and beyond to help me, and I would not hesitate to use Strutt & Parker again for a rental or house purchase, if the opportunity presented itself. Thank you! Kelly G.
5/5
GoogleWe’ve just moved into our new home as tenants, and couldn’t have asked for a better experience. From our very first contact to the viewing, and right through to move-in day, everything was handled with such care and professionalism. … More
1/5
TrustpilotAbsolutely terrible so called rental…
Absolutely terrible so called rental agents! Viewed a property to rent was expecting a follow up call (never happened) when I inquired as to the status of the rental and how to proceed was then told ' sorry we are not taking anymore enquiries on the rental' And don't bother calling them as they never answer or return your calls! Thanks for wasting my time I definitely won't enquire about any property up with yourselves and will make sure friends etc don't neither.
5/5
TrustpilotCongratulations for such as remarkable professional and company!
I have been in contact with Mr Hayden and Strutt & Parker, as my family and I we have been looking for a property to rent since January 2021.Mr Hayden has been the most remarkable professional I have worked with, he has gone far and beyond my expectations, working extremely hard to find the perfect deal for us.
1/5
TrustpilotS&P did no marketing for us
S&P did no marketing for us, and the team was defensive when we tried to make suggestions as to how to sell best (having had to handle several viewings ourselves at weekends- quite why estate agents don't work at the time when viewers are available remains a mystery to me!). I am sure they are fine selling conventional properties to wealthy buyers, but they didn't seem to have the audience for our mid-market character property. They didn't do anything to generate interest. It was not a happy or successful relationship, so we have moved on.
5/5
TrustpilotWow!!!
Had a viewing of a property yesterday with Annabel. From the moment she opened the door to welcome us to 45 minutes later when she said goodbye we could not have been more impressed. She was utterly friendly, professional, knowledgeable, honest and truthful. Although this house is unlikely to be the home we buy due to location, although beautiful, we could not have asked for a better agent to show us around. I worked in the property industry for 20 years, owning my own agency for 15 of them and I would have loved this lady to have worked for me. She is a huge credit to Strutt & Parker and if I was selling a house I would use them just to have Annabel show prospective buyers. Thank you for your brilliant service and I hope you see this review. Gill Hopwood
5/5
TrustpilotHighly professional and perfect experience from start to finish
A very positive experience from start to finish. Amy McMenemy was always available to answer questions, and very responsive to emails and messages. I always felt that nothing was too much trouble. I had a very restricted viewing time for potential buyers and she did an amazing job of managing that, and follow up questions. She understood the unique nature of the property I was selling and made every effort to get the right buyer. I would highly recommend
5/5
TrustpilotVery professional and efficient
We sold our house over the summer and Simon and the team were incredibly efficient, gave clear advice and very professional. The added complication of dealing with COVID-19 was dealt with and it didn’t hold up the transaction. The whole process was incredibly smooth from launch through to completion it was a joy to work with them. Thank you
5/5
TrustpilotExcellent
Gina Simpson (Barnet office) was the agent for our recent house purchase in Hertfordshire. Gina was excellent from start to finish. She was very efficient organising viewings and very responsive to questions. The process was challenging at times, but she always helped to move things along and to expedite the conveyancing process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Strutt & Parker Berks & North Surrey New Homes
How many reviews does Strutt & Parker Berks & North Surrey New Homes have?
Strutt & Parker's Windsor and Maidenhead office has 468 reviews across two platforms: 34 on Google, 434 on Trustpilot (across the whole business).
What is Strutt & Parker Berks & North Surrey New Homes's rating?
Strutt & Parker Berks & North Surrey New Homes is rated 4.4 out of 5 across all 468 reviews, and 4.9 out of 5 on Google from 34 reviews.
Where is Strutt & Parker's Windsor and Maidenhead office?
Strutt & Parker Berks & North Surrey New Homes, 40 Chobham Road, Sunningdale, SL5 0DX, Windsor and Maidenhead, SL5 0DX.
