Trusted Agent profile · Windsor and Maidenhead
★★★★★
53 reviews across 1 platform
1st Floor, 16 Reform Road, Maidenhead, SL6 8BY, Windsor and Maidenhead, SL6 8BY
Robinson Estate Agents's office in Windsor and Maidenhead, at 1st Floor, is rated 4.7 out of 5 across 53 reviews on 1 platform, including 53 Google reviews rated 4.7.
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
GoogleWe used Robinson Estate Agents for two sales in 2022 and found them extremely efficient both times. Eddie and Matt were professional and open and honest about fees and price expectations. The sales process went very smoothly.
Thanks Paul. It was our pleasure to help you for both sales. Let us know if yiu need anything in the future. Eddie
5/5
GoogleWe recently bought our house through this agency and had a very positive experience. The team was supportive throughout the entire process, and we really appreciated the help from Ronnie and Eddie along the way. Thank you for making everything run smoothly.
5/5
GoogleRobinson have been looking after my rental property for a number of years and the service has been excellent. From finding reliable tenants to the upkeep of the property, Robinson Estate Agents have been always dependable.
Thank you Kyle. We enjoy working with all of our clients and we are looking froward to working with you again shortly!
5/5
GoogleEddie and his team have been superb throughout the sale process. It has had complications and Eddie’s advice at every stage has been invaluable. Highly recommended.
Thank you Sheila. It was a pleasure representing you. I'm so glad you are all happy with the result. We are always here if you need anything further. Take care.
5/5
GoogleGreat service from Eddy and Aurelia. Prompt and attentive. They found us a good tenant at a good rent very quickly. Delivered smoothly.
Hi James. Thank you for the review and I am delighted everything was to your satisfaction. Than you for coming back to us after 10 years and re-instructing us to find a new tenant. We hope the new tenant stays there for a similar length of time. Please let us know if you need anything further. Eddie
5/5
GoogleWe purchased a house via Robinson estate agents, and so even if they were not representing us, we were very happy with them. Eddie and his team are professional and were very helpful all throughout the purchase process. I would definitely recommend Robinson estate agents.PositiveQuality, Professionalism
Hi Veerle. So glad you are happy in your new home. Thank you for being so transparent and diligent in your dealings with us. Feel free to call if you need anything in the future.
5/5
GoogleMade it easy with good clear communication throughout the buying process.
Thanks George. I am glad you were kept up to date from the team. Thank you for also being very understanding of coffee deliveries from the previous owner. Hopefully they will stop soon!
5/5
GoogleHaving used several other agents Eddie was by far the best providing good quality and honest advice. I would recommend him if you want a grown up property professional to sell your house rather than a schoolboy in a suit!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Rob. Glad you enjoyed the service and thank you for taking on board the advice which resulted in a successful sale. Good luck in your next house. Eddie
5/5
GoogleProvided me with good professional personal service when trying to find tenants who would also be neighbours.
Thank you Martyn. This was an unconventional letting and Emily and I are delighted the tenants have moved in and all is well.
5/5
GoogleWe selected Eddie for our house sale over other agents because of his candid and honest approach - from the start he didn't try to flatter us with inflated promises. Unlike other agents that proclaim to have a network of potential buyers, he and his team do actually produce viable candidates, one of which was our eventual buyer. He remained engaged, helpful and attentive through the ups and downs of the process. We would have no hesitation in using his services again.
Hi Roger. Apologies for the delay in responding. It was a pleasure helping you. Thanks for your kind words. Let me know if you need anything else.
5/5
GoogleWe first used Eddie 13 years ago to buy our first house in Maidenhead which we've just sold. The Robinson team gave us great advice and guided us through the process, they communicated with both us and our buyer which resulted in a relatively stress free sale. I would highly recommend.
Thank you so much Sarah. Its a team effort and we are always here if you need any help in the future. We do our best to communicate with everyone involved in the transaction. We hope you and the family are extremely happy in your new home.
5/5
GoogleEddie was fantastic to deal with and got us a great sales price would definitely recommend
Thanks Tom. Hope all is well in your new home. The deal was not a smooth process but I am delighted you are happy. If you need anything in the future please let us know.
5/5
GoogleVery efficient and professional with our rental move. Really pleased with the service we received.
Thank you Dimitrios. We hope you're settled in to the flat. You were also very easy to deal with and you provided information quickly. Let us know if you need anything else.
5/5
GoogleAfter a very disappointing experience with a large High St agent, we moved to Robinson’s. They uploaded our brochure online on a Friday, had lined up a viewing the following Wednesday, with a serious offer made on the Thursday. The end to end handling was so incredibly genuine and thorough that as first time sellers, we struggled to understand what all the bad press about the UK market was about. Eddie and Matt oversaw our sale and didn’t go missing at any stage - always available to chat through everything and not “shmarmy” and disinterested like our previous agents. We were given a customised service, rather than the conveyor belt treatment and we believe their attention to detail is what got our place sold in such an unbelievably fast window, in a market flooded with properties exactly like ours. My partner and I will sing their praises to anyone, buying and selling is such a stressful experience and Robinson’s made it as seamless as possible, cannot recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Gabrielle. It was a pleasure working with you and for you. We are so pleased you felt a difference in our service. Please feel to contact us in the future if you need anything. Thank you for your kind words - they mean a lot!
5/5
GoogleWe searched for a property with Robinson for a period of six months. Although we did not end up purchasing through them, they made the search an enjoyable experience. They were friendly and welcoming, going the extra mile to not only ensure we enjoyed good viewings, but also keeping us up to date with what else was coming on the market. I'd recommend anyone looking in Maidenhead to get in touch.
Thanks Seth. Hope your move goes well.
5/5
GoogleWe had a very good recent experience with all the team members at Robinson throughout our engagement. We experienced a sheer professionalism throughout including timely action, honesty, prompt response to any query, facilitating with all the needs we had. We would certainly recommend them to anyone and reach out to them on anything with estate.
Thanks Dhaval. It was a pleasure dealing with you as well and we are pleased you had a positive experience. Please call us any time you need any help.
5/5
GoogleWe sold our property with Eddie & the team last year. They kept us well informed throughout the whole process and were more than willing to help with any queries etc much nicer to deal consistently with a small reliable team than a large corporate entity. Wouldn’t hesitate to recommend them.
Thank you Sam. I am so pleased everything turned out to your liking.; It was a pleasure dealing with you and Dave. Please et me know if you need anything further - always here to help.
5/5
GoogleDespite high demand for rental in Maidenhead, Matt & Eddie at Robinson are exceptionally personal and it will definitely reflect on the quality of buyer and/or renter they source for a Landlord. Having interacted with most, if not all or agents in the area, they're definitely the most grounded & personable.
Thanks so much for the review. We still hope to find you a rental property! We don't try to reinvent the wheel with our service just approach each job simply and professionally. Thanks again and good luck in your search.
5/5
GoogleHighly recommend Eddie and his team. Quick and easy transaction - no messing about.
Thanks Sam. We are delighted you liked our approach. As our website says "no fuss, no frills and no jargon". Hope to work with you again in the future.
2/5
GoogleBooked to see a property, was initially accommodating and helpful over the phone. Estate agent was late arriving to the property and very casual in his manner when he did get there. Quite dismissive and rude in nature, then proceeded to whistle loudly whilst we looked around the house, this was not only hugely irritating but disrespectful and showed a lack of interest. Sarcastically answered questions about the property and told us “a road is a road” when asking about the volume of traffic nearby, a basic question you’d expect an estate agent to be able to answer without flippancy. The attitude of the man who showed us the property was enough to put me off even enquiring about any other houses in their range. Wouldn’t recommend using them from the view of a seller or a buyer.
5/5
GoogleRobinson Estate Agents are simply the best. They have a can-do attitude that is hard to beat. Would recommend them very highly. They are now my go-to agants.
Thank you Eddie. Thank you for your instruction. We had 30 viewings in total and 7 offers. The whole thing completed in under 2 months and over the Christmas period. Thank you for listening to our advice and I'm delighted with the outcome as I know you are. Always here to help if you need anything else.
5/5
GoogleI bought a property that was being sold by Robinson Estate Agents in Maidenhead and found Eddie and Matt to be very friendly and helpful. I will look to use them myself when the time comes.
Thank you Laura. Hope you are happy in your flat. It took linger than we thought but your patience and persistence has paid off. Let me know if you need anything else. Thanks again
4/5
GoogleNever got back regarding a property (cookham rd challet/bungalow) that we were interested in and viewed. Therefore with the limited experience we have had I will have to rate them 1/5* for poor communication. However did respond and make an effort to rectify the poor communication therefore review changed to 4/5*
5/5
GoogleVery professional, excellent communication and good local knowledge. Thank you for your excellent service!PositiveResponsiveness, Quality, Professionalism
Thanks David. Much appreciated and it is great working with you again on a new tenancy.
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