5/5
TrustpilotMelissa@Prospect
I dealt exclusively with Melissa during our tenancy with Prospect. Whenever I spoke to her she was always friendly and happy to help. She is polite and professional and I rate her highly.
Trusted Agent profile · Windsor and Maidenhead
Verified
Prospect Maidenhead reviews in Windsor and Maidenhead
★★★★★
2,293 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,293 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,876
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot5/5
FacebookBig thanks to reading letting recommend them if looking to rent
Agent replied · 18 March 2026
Thank you for your recommendation Donna!
5/5
TrustpilotExtremely professional letting service
Extremely professional letting service. Prospect assign an agent (Beckie in our case) to assist in the communication process between the tenant and the landlord and the service we received from her throughout the tenancy was second to none.
5/5
GoogleI recently sold my property in Maidenhead. I have to say that the solicitors (recommended by Prospect) were terrible; however the personnel at Prospect Estate Agents in Maidenhead compensated for this. Ryan Tucker (the Branch Manager), Tom, …
5/5
TrustpilotGreat property manager
Our property manager, Melissa Fisher, has been so helpful in dealing with the transition between tenants. She has communicated brilliantly, dealt with issues quickly and anticipated problems that might arise. She also works really well with the other departments within the agency.
5/5
GoogleFantastic service, very approachable, great communication. We couldn't fault the service as it was incredibly smooth.
Agent replied · 16 March 2026
On behalf of the Lettings Team in Maidenhead, we wish you every happiness in your new home. A faultless service is always great to hear. Thank you for posting this.
5/5
TrustpilotHighly Recommended
After renting with Prospect and the property manager Maria Proko for over a year now, we've experienced nothing but great service, cooperation, and support. We'd definitely recommend their services and the property Manager Maria Proko
5/5
TrustpilotReview for Julie Jacobs
Julie dealt with any questions we had in a swift and positive manner, which was ideal for us as we'd just moved in! Made the move-in process a stress-free one, which was greatly appreciated! Keep up the good work!
5/5
GoogleGood all round experience from beginning to end on selling our house.
Agent replied · 16 March 2026
Thank you for taking the time to leave us a review, Nicki. Due to technical issues, it seems like our previous response has been removed from Google, so we apologise for the delay. … More
5/5
TrustpilotI would recommend prospect estate…
I would recommend prospect estate agents as they are a great team and very conscientious about selling houses, they sold my house in no time at all. From selling my house right through to exchange the communication was brilliant.
5/5
TrustpilotThe service I got was very quick and…
The service I got was very quick and professional.Kate smith who I had dealings with was informative and very helpful every time I had any questions. 10 out of 10
5/5
TrustpilotA very reliable state agency
A very reliable state agency! Natasha and her fellow Agents are also very warm,welcoming, respectful and hospitable!
1/5
GoogleRented a property and asked for a professional cleaning, as during these delicate times, cleaning should be the norm, not the exception. I've asked for a second viewing of the property, upon agreeing on the contract, …
5/5
GoogleBy far the best experience i have ever had with an agent, Jon Pegg knew exactly how to market the property in the right way to get the best price resulting in 7 offers on the propety over the asking price, the team have been always curtious …
5/5
TrustpilotThank you
Overall, the service provided by Prospect was at high levels, every time we need them, either for signing contract prolongation or other issues related to the property. A big Thank you all!
5/5
TrustpilotMichael S
Michael S. and team have been very helpful, professional and knowledgeable. Always there at the end of the phone for any questions we have. It’s been very re-assuring to have this. Thanks you guys.
5/5
GoogleVery efficient service from Liam. Found a suitable tenant very quickly.
Agent replied · 16 March 2026
Thank you for your 5 star review!
5/5
TrustpilotChloe provides excellent service
Chloe provides excellent service. She has always been professional in her dealing with both parties. She has arranged for all necessary repairs and informed all information.Thank you.
5/5
TrustpilotI rent with prospect since October and…
I rent with prospect since October and the customer service is amazing, in particular since Lily took over the management of my flat, she has been able to solve every issue I had and always being helpful and kind.
5/5
TrustpilotHazel - Great Property Manager
I have been letting a flat through Prospect for almost 4 years now and working with Hazel Sims in particular has been a dream. She is friendsly, pragmatic, empathetic and very responsive. A delight.
5/5
TrustpilotSasha Byrne- Prospect
I am very pleased with the service provided by prospect via Sasha Byrne. She responds to the enquiry in the timely manner and when is needed she will do the follow up without prompting.
5/5
GoogleThe Prospect Team are fantastic - professional, knowledgeable and responsive with high levels of customer service. They achieved a rapid full price sale and are providing excellent follow on communication through to completion.
5/5
TrustpilotThe overall customer experience with…
The overall customer experience with Prospect was exceptional from start to finish. We felt we were in capable hands dealing with Harry Pangborn, very professional, honest and was a pleasure to deal with when finding the perfect home to rent.
5/5
TrustpilotProspect are great service providers
Prospect are great service providers. They are very reactive to landlords and renters and deal with any issues that arise professionally and efficiently with courtesy.You have a named contact who takes ownership of your issues and gets things sorted .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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