Trusted Agent profile · Windsor and Maidenhead
Verified
★★★★★
2,293 reviews across 3 platforms
59 High Street, Maidenhead, SL6 1JT, Windsor and Maidenhead, SL6 1JT
Prospect's office in Windsor and Maidenhead, at 59 High Street, is rated 4.7 out of 5 across 2,293 reviews on three platforms, including 381 Google reviews rated 4.5.
381
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
1,876
Reviews on Trustpilot
Business-wide
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
GoogleExcellent level of service and professionalism. Was let down a bit by the late inventory check. Check to make sure what time you exchange your keys as it could be as late as 4pm (incase you have deliveries and expect to move in on the day). Otherwise, everything else has been a very smooth process.
5/5
GoogleI spoke with Max Len - very helpful and quick to respond on phone and email :)
4/5
TrustpilotProspect Review
Rented a property through Prospect, had an overall good experience, our Estate Agent, Stefano, was easy to contact when needed.
5/5
GoogleAngel at prospect estate agents is lovely, she’s very professional and very accommodating, I’m really happy with the great customer service I received from Angel, she’s a credit to the team.
5/5
TrustpilotFantastic service all round
On my very first call to Prospect they promised they would find us the house we wanted and they did. They have been professional, communicative and helpful throughout the whole process. Paul really pushed the last part through to make it happen smoothly.
5/5
TrustpilotBeen using prospect since ~2007
Been using prospect since ~2007 to manage my flat rental. I’ve had no hesitation in continuing to use them each year. Recent customer service from Sasha Byrne and her colleagues has been excellent - responsive and professional.
5/5
GoogleChose Prospect after a family recommendation. Been incredibly smooth (and quick) all the way through and very helpful to us as first time landlords. Had 3 tenants lined up to view within 24 hours. Liam and Katie have been great keeping us updated with progress.
5/5
TrustpilotAs a tenant
As a tenant, I am very happy with the assistance I get from Hazel Simms. She is very responsive, understanding and always tries to find a solution to problems that sometimes come up. Having such a good property manager is very helpful.
5/5
TrustpilotLight years ahead …
We are very happy with the professional service we have received from the Prospect Team , from purchase to management of our property - Agnese Rees our present property manager continues this admirably. Prospect are light years ahead of the competition. Highly recommended !!
5/5
TrustpilotHi ,I’ve been using prospect for 20…
Hi ,I’ve been using prospect for 20 years dealing with my rental houses and my new builds ,the sales team have always been very helpful and professional,Anna in the rental team and the manager Harry are always fantastic,carry on the good work guys,cheers Dave
5/5
TrustpilotExcellent professional service
Virgina in after sales has been the most helpful person in this process, always keeping all parties well informed, is personable, friendly and beyond helpful. Couldn't recommend her and the entire Prospect team more.
5/5
GoogleWonderful working with Harrison at Prospect in Maidenhead, guided us through viewing, offering, and securing a property. Smooth process, looking forward to working with him and them during our tenancy.
1/5
TrustpilotThey don't care about tenants
They don't care about tenants. Be very careful when you go with this agency.They will ignore all your issues and fix them when they want even if is something that affects your health.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
4/5
TrustpilotColin, Jordan and Sasha has been thoroughly professional and helpful
Prospect has so far turned out to be the best estate agents I have dealt with ever for both lettings and buying experience. Colin, Jordan and Sasha are the key people to highlight for their excellent customer service and attention to details.
5/5
TrustpilotOn the hunt for a rental
The team at Prospect are a pleasure to deal with. Organised, well informed and great communicators.
5/5
TrustpilotHappy customer.
I've been with prospects for over 5 years and can't fault them. Beckie handles all issues quickly and professionally keeping both tenants and landlords happy. I wouldn't be anywhere else.
5/5
TrustpilotVery professional and customer oriented
Had the pleasure of working with Gemma since September and have throughly impressed with her professionalism and knowledge.She always keeps me in the loop and responds promptly to any queries. She is a great asset to Prospect and a pleasure to deal with.
1/5
TrustpilotRude and un professional
Quite frankly I have never dealt with such a rude company as this I had to pull out of a sale because of a job loss and never experienced such a un professional un kind manner the way it was dealt with should be reported
5/5
TrustpilotHad a great viewing with Charlotte…
Had a great viewing with Charlotte today, she was very helpful and answered any question.
5/5
FacebookI give 10/10 to prospect Estate Agents just because of 5 star people they have. My property Manager “ Hazel Sims” is a star who has always helped in sorting out things very quickly and genuinely. People like her makes us loyal to any company.
5/5
GoogleFantastic I had a great experience and found the communication to be brilliant. Would recommend
5/5
TrustpilotGood agency
Whilst the landlord has been a little lacking in communication, Sasha has handled the situation very well and kept us in the loop and happy whilst we have problems rectified. Asset to the agency.
5/5
TrustpilotGreat service
Prospect was professional, helpful and quick to respond to queries throughout the house sale process. Virginia Ayres did a great job ensuring that the sale successfully progressed from offer acceptance through to completion.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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