5/5
Katie Kaill was really helpful!
Trusted Agent profile Β· Windsor and Maidenhead
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337 reviews across 2 platforms
42 Queen Street, Maidenhead, SL6 1HZ, Windsor and Maidenhead, SL6 1HZ
Coopers Residential Maidenhead's office in Windsor and Maidenhead, at 42 Queen Street, is rated 4.7 out of 5 across 337 reviews on two platforms, including 247 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Coopers Residential Maidenhead, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
Katie Kaill was really helpful!
5/5
We have only just put our house on the market but wanted to thank Coopers already for such great service. Chloe is amazing, she keeps us updated daily and we trust that sheβs constantly pushing things forward. When we have any questions we feel that she is approachable and she always replies quickly too. Would highly recommend!
Hi Kathryn, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Chloe at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
We were very happy with the service that Coopers provided for us, a big thank to Trinity who kept us fully informed throughout the whole process, maintaining communication with both sides to ensure a successful sale. Well done.
Hi Tom, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Trinity at our Maidenhead office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
1/5
Avoid this agency
Avoid this agency. They are extremely unprofessional and show a serious lack of communication and care. We are still waiting for our deposit more than a month later. During this time, they failed to contact us and repeatedly told us to deal directly with the landlord, whom we had to chase extensively as he was ignoring us. The agency then advised us to raise a dispute with TDS, but when the landlord finally sent a confirmation email approving the deposit release, they claimed it was still not sufficient. Every time we call, we speak to a different agent and receive completely different information. The lack of internal communication within the office is shocking. Renting the property was just as frustrating. The agent failed to complete essential documents, and I even took a day off work expecting to receive the keys, only to discover he had forgotten to prepare the contract, request our documents, and complete the process. I had to resend the same documents multiple times because they clearly do not check their emails. Overall, a very stressful and poorly managed experience. I would strongly advise avoiding this agency.
5/5
Coopers Maidenhead has very efficient team. It was very quick and easy process to get viewings and complete the property tenancy. Ella was very friendly and helpful throughout process. She maintained effective and smooth communication to deal with my special requirements without any issues ππππ. Definitely recommend Coopers for thier amazing service π.
5/5
Chloe Stewart is dealing with my house purchase as I must say the level of service she is providing is exceptional. From meeting her at the original house viewing, she's super friendly and is constantly making sure things are progressing. Its very impressive and highly professional. She's a real asset to your organisation. I'd give over 5 stars if I could. Thank you again Chloe! :)
Hi Vinnie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Chloe did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
1/5
We had trusted Coopers for many yearsβ¦
We had trusted Coopers for many years and never had reason to question their integrity. That trust was shattered when our tenant requested a shorter renewal term. We were persuaded to sign a 12-month lease on the clear assurance that if the tenant left early, we would receive a refund for the unused period. Relying on those promises, we agreed.
5/5
I would highly recommend Chloe from coopers estate agents , we have been in contact for a couple of months trying to find the ideal home for myself . Chloe has given myself the best customer service by using great communication and always keeping me informed for the properties I am looking for . She is really friendly and always happy to help .
Hi Ella, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Chloe did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Iβm currently in the process of buying via Coopers and am super happy. Our agent Ella has been really communicative and proactive, guiding us through the process as first timers! Would recommend Coopers to anyone in the Maidenhead area.
Hi Joe, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ella at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Coopers are wonderful, amazing and incredibly trustworthy to deal with. They are always on hand to answer any questions you have. Trust is key. Thank you David and team for your professionalism, commitment and dedication to the work you do with your clients. It has been a pleasure dealing with Coopers.
Hi Mandeep, thanks so much for taking the time to leave us a 5 star review, it's great to hear that David did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Review
I have had a recent experience of working with Katie Kaill from Coopers limited. She led the contract renewal negotiations from scratch and concluded the whole process with high degree of professionalism in due course. I will highly recommend her for her quality work.
5/5
Ella came up with a number of properties which I could be interested to buy. She was happy to fix me up with viewings and was very knowledgeable about them.
Hi Roger, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ella at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
No doubt Coopers offer High Quality and Standard Service. I would like to name Trinity, she is really kind and always helped me no matter what is the situation. Thank you Trinity π. I would also thank to David. He is equally helpful. β¦
Hi Saheli, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Trinity and David at our Hillingdon office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
I had a property viewing with Coopers in Maidenhead at a flat in Winbury Court. I'm not from the area and needed some guidance about the local market. Chloe was so informative, knowledgeable and helped to answer all the questions that I had. It's clear that Chloe is passionate about what she does. She's not just there to open the front door.
Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Chloe did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
We have just rented a beautiful house through Coopers in Maidenhead. David and the team (Trinity and Charlotte) have been so helpful right throughout the process and couldn't do enough for us. The whole process has been so easy, from start to finish. Thank you David, Trinity and Charlotte!
Hi Paul, thanks so much for taking the time to leave us a 5 star review, it's great to hear that David, Trinity and Charlotte at our Maidenhead office all did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
David Head recently sold our late mother's house for us. He was efficient, helpful and sensitive to our situation. I would highly recommend Coopers and David in particular. He is very knowledgeable and sold our property quickly, and followed it through efficiently. I highly recommend Coopers. Thank you David.
Hi Wendy, thanks so much for taking the time to leave us a 5 star review, it's great to hear that David did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Have dealt with David on our property rental, and really value his advice and counsel. He's found me appropriate tenants that fit my criteria, and been open and honest with his feedback about what we needed to do with the house. I value that trust and relationship we've built, and look forward to continuing that relationship for many years to come.
Hi Kish, thanks so much for taking the time to leave us a 5 star review, it's great to hear that David did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Looking for a rental property, and I was appreciative of Ella's responsiveness to our query and her in depth knowledge of the property. She was also impeccable at follow up. While we didn't go with the property, I felt the process was as smooth as could be.
Hi Julie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ella at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
We have just purchased our dream house from Coopers Maidenhead and everything from start to finish was seamless. Chloe was an absolute star and kept us up to date with everything we needed to know. She is very friendly, down to earth and knowledgeable within her job and also the local area. Most of all she was professional. We couldn't have asked for a smoother house purchase that was also quick too! You are a credit to Coopers Chloe, thank you.
5/5
We recently sold through Coopers and had a great experience with Ben and the team. They communicated well throughout the viewing process, always on hand to answer any queries and worked with both sides to help get the sale through to completion. Would highly recommend to anyone looking to buy/sell!
5/5
Great help from Ella, she was very thorough and patient.
Hi Vivek, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ella at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
Coopers are handling the sale of my property in Maidenhead and I canβt praise them enough, especially Chloe who has followed up at every important stage and answered all questions as needed. A very professional and diligent service and a breath of fresh air compared to other estate agents I have dealt with over the years. Thank you all.
Hi Meep, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Chloe did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
Such a great experience with Coopers Maidenhead! Ben is a fantastic agent and during the entire process was so patient and quick to support with anything needed, up until completion day. Thank you! Would definitely recommend to anyone moving to the area!
5/5
We engaged with Ryan who helped us through the entire process of purchasing our family home. I can definitely recommend Coopers Maidenhead.
Hi Debabrata, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
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Yes. In The Trusted Agent 2026 awards: Coopers Residential Maidenhead, Windsor and Maidenhead won Gold.