Trusted Agent profile · Windsor and Maidenhead

Coopers Residential Maidenhead Windsor and Maidenhead reviews

★★★★★ Excellent

271 reviews across 2 platforms

42 Queen Street, Maidenhead, SL6 1HZ, Windsor and Maidenhead, SL6 1HZ

Coopers Residential Maidenhead's office in Windsor and Maidenhead, at 42 Queen Street, is rated 4.6 out of 5 across 271 reviews on two platforms, including 189 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

189

Reviews on Google

This office

Trustpilot logo

82

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Coopers Residential Maidenhead, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.

5/5

Trustpilot

Property Sale

Although our first sale fell through, Cherelle was always there to help and move the situation onwards. She always kept meup to date with events, called us when she said she would and explained everything to me as the sale progressed. All members of Coopers were very respectful to my mother, (whose house it was) during the viewing period, ensuring it was convenient for her and not upsetting in any way. I can only thank them all very much, and recommend them highly.

Amanda · 5 August 2026

4/5

Google

I used Coopers Maidenhead for the management and letting of my property, as well as later for the sale. My experience was generally positive, though there were a few bumps along the way. During the letting period, the first tenants were fine but left the flat in a poor condition, which led to bathroom repairs (replacement taps) and a professional deep clean. There was quite a bit of back and forth over this, and while it was eventually resolved (without my knowledge at the time), at least there was an outcome. Payments also arrived on varying dates, so I occasionally had to chase for updates, which made mortgage planning a little tricky. That said, the second tenant Coopers secured were excellent, and I was very happy with the service. Full credit to them for this. When I decided to sell, Trinity was absolutely fantastic. She was proactive, communicative, and incredibly supportive, especially as the buyers’ side was quite slow. She kept me updated, chased progress when needed, and really put me at ease throughout the process. Overall, despite a few early issues, my experience with Coopers Maidenhead ended on a very positive note. I’d recommend speaking to Trinity and the team if you’re considering selling or letting your property.

Aiken · 8 November 2025

Agent replied · 23 December 2025

Hi Aiken, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Trinity at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Excellent service from Ben! Ben has been absolutely fantastic in helping me rent out my property. From the first valuation to finding reliable tenants, everything was handled efficiently and professionally. He kept me updated at every stage, answered all my questions quickly, and made the whole process smooth and stress-free. It’s clear that Ben genuinely cares about both landlords and tenants, his communication and attention to detail are first class. I wouldn’t hesitate to recommend him to anyone looking to let their property. Thank you, Ben, for making the experience so easy and positive!

Tomasz · 25 October 2025

Agent replied · 11 November 2024

Hi Tomasz, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We have had the pleasure of working with Trinity Wiltshire throughout the purchase of our property. Over the past four months, Trinity has been consistently outstanding, always available to answer our questions and providing a level of customer service that is truly second to none. Her approachable and personable manner has made the entire process a positive experience. She is a breath of fresh air in the world of estate agents, and it has been a genuine pleasure to work with her. Thank you, Trinity, for all your help, it has been greatly appreciated.

Natasha · 9 August 2025

Agent replied · 8 September 2025

Hi Natasha, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Trinity at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

We completed our property purchase in Maidenhead couple of weeks back. I’ve had a great experience with Coopers throughout my property journey. Ella has been especially impressive, always responsive, flexible with timings, and readily available whenever needed. We really appreciate her coordination for our multiple visits between offer and exchange. Her communication made the process smooth and enjoyable. David has also been excellent, handling the purchase process with professionalism and efficiency. Overall, a reliable and very supportive team. Both my wife and I are rally appreciative of their advice and help during the process.

Adnan · 2 August 2025

Agent replied · 8 October 2025

Hi Adnan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the Team at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I can’t recommend Trinity, David and the team enough. This was our first house move and it was very stressful I’ll be honest…especially being a pregnant hormonal woman! The team really stepped in and went above and beyond to make this as stress free for us as possible. Their communication is incredible, you don’t ever feel like you can’t get hold of someone. Thank you so much guys!

Katie · 25 August 2025

Agent replied · 8 September 2025

Hi Katie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that the David, Trinity and The Team at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Greta experience from start to finish with Cooper's. Ben came out to value the property and within a few days it was live on Right move. Got our flat sold really quickly, great communication from Trinity and the team after viewings with feedback. During the sales progression process, Trinity was on the ball, chasing both parties solicitors for updates, massive help to get the process wrapped up as quick as possible. Highly recommended

Ryan · 7 May 2025

Agent replied · 8 June 2025

Hi Ryan, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Happy Purchase

I just bought a property with the assistance of Coopers Ruislip and they have been very efficient and helpful throughout. Special thanks to Lily Mace, Steven Nuttall and Oliver Rooney who have been responsive and very friendly and fostering coordination among all parties. Thank you :).

Daniel · 19 August 2026

5/5

Google

We couldn’t thank Trinity & the team enough for their support, guidance and patience during the sale of our property. Unquestionably “the best” estate agents we have ever dealt with in the Maidenhead area, we would always recommend Cooper’s and when the time comes to sell again we will be a returning customer. Trinity’s communication, honesty & genuine care to deliver built great trust and that’s just what we needed in what can be quite a stressful situation - thank you!! ☺️

Sarah · 13 November 2024

Agent replied · 11 December 2024

Hi Sarah, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Trinity at our Maidenhead office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Coopers Hilllingdon

I’ve just sold my property through Coopers Hillingdon and Cherelle has been a massive help through what has been a challenge as the property has been empty and I live 50 miles away. Cherelle has kept me informed all the way through the process. She has gone out of her way to assist me and she has made a painful task so much simpler for me.

Sue · 10 March 2026

5/5

Google

I couldn't have asked for a better estate agent than Ella from Coopers during our recent house hunt in Maidenhead area. Her knowledge of the local market was exceptional, and she always went above and beyond to find properties that perfectly matched our needs. Her professionalism and efficiency were also commendable. She was always prompt in responding to our inquiries, scheduling viewings, and providing updates on new listings. Thank you Ella. From viewing houses with several estate agents and well known ones from the Maidenhead area, Coopers were a cut above the rest. I would highly recommend them to anyone.

Emma · 12 September 2024

Agent replied · 11 November 2024

Hi Emma, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ella at our Maidenhead office did such a fantastic job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I had a great experience working with Ryan from Coopers while buying my new home. He was professional, responsive throughout the process. Everything was handled smoothly and I truly appreciate his support and would highly recommend him to anyone!!

Jathin · 9 December 2025

Agent replied · 23 December 2025

Hi Jathin, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ryan at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Renewing Tenancy

Katie has been excellent throughout the process. She was always prompt, helpful, and supportive, making sure all the paperwork for the new Renters' Rights requirements was completed smoothly and on time. Her professionalism and clear communication made everything stress-free. Highly recommended!

Jaz · 28 July 2026

4/5

Trustpilot

Would Recommend.

I have leased my property with Coopers for many years. They have always offered a responsive service for both me and my tennants. Recently Katie has been very helpful in managaing the property.

MW · 11 September 2026

5/5

Trustpilot

Highly recommend this estate agents

Highly recommend this estate agents, the sale of our house was handled very professionally from start to finish and our sales move manager Cherelle was so supportive and kept us updated throughout.

Cora · 24 August 2026

5/5

Google

Ben and his team provided an outstanding service when selling my flat in Maidenhead. They went above and beyond to help organise necessary repairs and their liaison with purchases was swift and professional. Excellent and highly recommended.

Katie · 1 November 2025

Agent replied · 22 November 2025

Hi Katie, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Chloe & Trinity were truly intuitive and new exactly what I'd love when I described what I was looking in a flat to buy in Maidenhead. I found one very quickly and made an offer that was accepted before it was marketed. Win/Win for seller and buyer in reduced hassle & stress. Chloe has been super responsive to my queries and my request for a second viewing. So far [🤞] the transaction is running as expected. I would not hesitate to recommend them.

Adrian · 16 March 2024

Agent replied · 11 November 2024

Hi Adrian, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Chloe and Trinity at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

From the moment I started the process of selling my flat with Coopers, I had nothing but professionalism and co-operation from the company. I was fortunate enough to have Trinity take on the sale and she was a joy going above and beyond to get the sale to its completion. if she was not available (which was hardly ever) her colleagues were ready to step in. They were all a friendly bunch which made it all so much easier to deal with the ups and downs that come with selling a property. I would highly recommend them. Thanks for everything, Pippa 😊

Pippa · 9 December 2025

Agent replied · 23 December 2025

Hi Pippa, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Trinity at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Cherelle was absolutely fantastic…

Cherelle was absolutely fantastic throughout the entire process. She was incredibly helpful, professional and supportive from start to finish, and always made sure I was kept informed along the way.

Dil · 25 August 2026

5/5

Trustpilot

Cherelle was incredibly helpful with my…

Cherelle was incredibly helpful with my purchase. She was friendly, professional, and made the whole process easy from start to finish. Excellent customer service, I really appreciate all of her help. Thank you, Cherelle!

Mohsin · 5 August 2026

5/5

Google

We really liked Chloe from the first time we met her. Very non-stereotypical estate agent, really relaxed and not pushy at all. Her communication was excellent throughout the whole process. I really liked how she used whatsapp to communicate as my work (a doctor) often prevented me from receiving phone calls or wading through my emails. A quick whatsapp in between patients to organise viewings etc was a really efficient way of communicating. We were trying to sell in a very poor market and in fact we were so desperate we employed another agency...we shouldn't have bothered and I'm so glad we went multi agency and kept Coopers as well. Coopers outsource their photos to a professional photographer, the other agency just sent an estate agent round with a camera. The difference in how the property looked on rightmove was significant. Coopers were able to get more viewings after we went multi agency and got the sale at more than we thought we were going to get. In that time the other agency managed 1 viewing and a phone call to suggest we drop the price! I would thoroughly recommend Coopers and would definitely use them again, thanks Chloe!

Lance · 16 January 2024

Agent replied · 11 November 2024

Hi Lance, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Chloe at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

Big thanks to Ben and Trinity at Coopers for helping sell my flat in Maidenhead. Very professional, kept me in the loop the whole way, and made the process way less stressful. Would definitely recommend Coopers Maidenhead.

Fotis · 24 September 2025

Agent replied · 8 October 2025

Hi Fotis, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Ben and Trinity at our Maidenhead office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

"I recently worked with Chloe from Coopers Residential to sell my two-bedroom flat in Maidenhead, and I could not be happier with the experience. From start to finish, Chloe was professional, knowledgeable, and incredibly helpful. She expertly navigated the sale process and managed a nervous buyer with ease, ultimately leading to a successful exchange and sale. I am truly grateful for Chloe's hard work and dedication. I would highly recommend her to anyone looking to buy or sell a property. Thank you, Chloe, for making this experience a positive one!"

Patrick · 9 January 2024

Agent replied · 8 January 2025

Hi Patrick, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Chloe did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Trustpilot

very satisfied

Katie is great as always we have worked with for many years and Katie has always been professional and good in her communication and dealing with issues

Farideh · 21 August 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Coopers Residential Maidenhead's Google reviews

Questions about Coopers Residential Maidenhead Windsor and Maidenhead

How many reviews does Coopers Residential Maidenhead Windsor and Maidenhead have?

Coopers Residential Maidenhead's Windsor and Maidenhead office has 271 reviews across two platforms: 189 on Google, 82 on Trustpilot (across the whole business).

What is Coopers Residential Maidenhead Windsor and Maidenhead's rating?

Coopers Residential Maidenhead Windsor and Maidenhead is rated 4.6 out of 5 across all 271 reviews, and 5.0 out of 5 on Google from 189 reviews.

Has Coopers Residential Maidenhead won any awards?

Yes. In The Trusted Agent 2026 awards: Coopers Residential Maidenhead, Windsor and Maidenhead won Gold.

Where is Coopers Residential Maidenhead's Windsor and Maidenhead office?

Coopers Residential Maidenhead Windsor and Maidenhead, 42 Queen Street, Maidenhead, SL6 1HZ, Windsor and Maidenhead, SL6 1HZ.

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