Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookWorking with Chancellors regularly, we find them very efficient and good to work with. All the staff we encounter are helpful and thorough which makes our work a lot easier.
In particular Summer Allen and Raquel Landman, The refurbishment service launched by Raquel this year works very well and again makes it easier for us @ LKT Electrical in terms of information and organisation.
We look forward to the new year and building on the good working relationship that exists between Chancellors and LKT Electrical.
Merry Xmas Everyone :)
Lee · 15 December 2016
★★★★★ 5/5
FacebookBack in February 2016, when the Chancellors refurbishment referral system was launched, it has made our company grow significantly, we receive many referrals, could be anything from day to day Maintenance/Repairs inc gardening/cleaning, to extensions/complete refurbishment works.
Raquel thought of this refurbishment system I believe when she was on maternity leave, it’s a great idea, and helps not only us as a company grow but chancellors grow as a company too. I strongly believe with this system now in place, this insures less pressure to the property management team, and is a sufficient way to get quotations over to any client/landlord/tenant within a 24-hour period.
This is a quick and easy system, from receiving a referral, to attending the property to carry out a quotation, pass quotation over for decision, then get the works booked in as soon as possible.
So I would just like to thank Raquel Landman for introducing us to the refurbishment referral system from the very beginning of the launch in February.
I would also like to thank Summer Allan for sending us works/projects on a daily basis. Who works closely alongside Raquel to insure the system is ran as smoothly as possible.
Laszlo · 7 December 2016
★★★★★ 5/5
FacebookI've just had a successful letting with Chancellors in Sunningdate. I dealt mostly with Jenny Wintermeyer who was a pleasure to work with, friendly, polite and very well informed. Because we were pressed for time, they pulled out the stops to finish all the paperwork in very quick time and in a very professional manner. The team who answered the phone were also very polite and helpful, especially Kate and Lauren. [Sorry I didn't have the chance to speak with Fraser - I'm sure he would have been just as helpful.]
Connie · 24 November 2016
★★★★★ 5/5
FacebookI wanted advise about selling my house early next year and popped into the Sunbury branch and spoke to polite and helpful agent called Daniel. I have never placed a house on the market before so was unsure on the process but Daniel was happy to take the time to answer my questions. I left pleased with his advised and comfort with his knowledge. Although I am not putting the house on market at moment I would recommend Chancellors in Sunbury and will return.
Becky · 20 November 2016
★★★★★ 5/5
FacebookMe, my husband and our daughter just moved yesterday to our new flat. I can't belive all process was so quick and not as complicated as I first thought. Very special thanks to Nathan Tan, he was very patient and professional, he really supported us. He explained us everything, sometimes twice as we are not a native speakers ;). If you're a bit scared of all this "scary" agencies, forms, processes and other things that may seem to be complicated I can honestly recommend you chancellors and Nathan. Big thanks again!
Judyta · 20 November 2016
★★★★★ 5/5
FacebookWhat a pleasant experience! I went into the Henley branch and spoke to Jon, a very helpful employee for your Henley area. I needed some assistance in my property search and I was very impressed with your employees knowledge of the area, not only places/areas within my budget but also how close the houses were to everything else I would need to be around or near my new home, schools, shops etc! I'm in a bit of a rush as I am moving to the area for a job and knew nothing about Henley and surrounding suburbs. Whilst I was in the branch I was comfortable the whole time and did not feel pressured at all, which is refreshing for an estate agents! I left feeling like I had real direction on what was now within my means and will be back to arrange viewings next time I am in the area! A great experience overall!
Berran · 1 November 2016
★★★★★ 5/5
FacebookI have been working with Katie Ralls recently to prepare the details for renting our house. We think Katie has been very professional and efficient in handling the many details in a timely manner. We are pleased with the outcome, and we would recommend Katie and her team to our friends who might have the similar needs. We think Chancellors is the great company and in the right place for us. We look forward to a long term work relation with Katie and Chancellor. Kind regards, Amanda
Kkaa · 30 October 2016
★★★★★ 5/5
FacebookIn the process of finding our new home I contacted many agents from different agencies, and I can say without doubt that the professional and personal service provided by Wayne Ryan goes far beyond the usual. He has been brilliant. He has shown us understanding, empathy and professionalism all along the way of finding us a new home. This time I contacted him by chance in my quest for our new house, but I have no doubt that if I had to sell, I would like him to be my agent. Chancellors Group is very fortunate to have Mr. Ryan as part of their team. Thank you for everything Wayne; it has been a pleasure working with you.
Daniela R.
Dan · 21 October 2016
★★★★★ 5/5
Facebook2 years ago I was in a position where I had to find a house for me and my baby. I was a single parent and not a lot of property's would accept housing benefit, when I called Tom Peachy at chancellors he was the one and only estate agent that didn't turn me away, and the only one who wasn't rude to me about being on 'benefits'. He found me a coach house quite literally in the same week and im still here just renewed my contract. Thanks Tom you really were a life saver �
Gemma · 20 October 2016
★★★★★ 5/5
FacebookI recently used Chancellors to sell my flat in St Margarets. Daniel Johns managed the sale for me. Daniel did a great job in securing me a very decent price for the flat and a price that the other Estate Agent on board could not compete with. Daniel didn't just help with the sale but he was also instrumental in making sure we completed the sale within the target timescales. I was very grateful for his help and would happily recommend Daniel and Chancellors to anyone looking to buy or sell a property.
Raj · 19 October 2016
★★★★★ 5/5
FacebookRecently purchased my flat in Shepperton and the help and professional service offered by Scott Sealby at the Chancellor's Sunbury on Thames office, I don't think I could have done it. Scott showed me a couple of properties and very quickly worked out what I was looking for. Somehow you know when you've found the right property and when I walked into this one I just knew this was the one. So thank you Scott for your help, diligence, and ensuring a smooth process from start to finish.
Zaffar · 18 October 2016
★★★★★ 5/5
FacebookI sold my house through the Sunbury on Thames branch. Karl McHugh dealt with my sale and was superb throughout. Not only did he bring me quality buyers, he found the ideal buyer and sold the property for more than the asking price in a very quick time. I have nothing but praise for the very professional way that Karl handled the sale and was always on hand to guide and reassure me through the process. Karl is professional, friendly, efficient and a credit to the company, dispelling the stereotype of estate agents.
Rik · 14 October 2016
★★★★★ 5/5
FacebookMyself and my partner have been looking to relocate to the Newbury area! After doing the rounds of agents I have to single out Chancellors Newbury! I have been speaking to Shannon Downey and occasionally Susan Shelley when Shannon has been out! They have both went over and above suggesting properties to me! Calling me with updates! They seem to have the largest range of rentals in the Newbury area! Thank you so much ladies for you help! Keep up the amazing work and we really appreciate your updates!
Stephanie · 13 October 2016
★★★★★ 5/5
FacebookI would like to say a huge thank you to Anne Bellicoso. I have never met Anne but spoken to her lots over the last few months.
Anne is an amazing lady so much so that in my phone she is under AMAZING ANNE.
Anne has been a rock, she has been there from the start and has stuck by me right through all the ups and downs.
Anne is worth her weight in gold.
I can not thank her enough.
Five stars are not enough for her she is worthy of all the stars there are plus more.
Natalie · 11 August 2016
★★★★★ 5/5
FacebookHome buying process involves more than two parties. Sometimes, it will be difficult to liaise with all of them. This is when you need to have a very efficient Estate Agent who can play a key role in the entire process.
I really appreciate help and support extended to me by Sebina without whose support It would have been really difficult to exchange and complete my purchase in targeted time.
I would surely recommend my friends, families and clients to go to Chancellors.
Thanks Sebina once again.
Samir Nath Pyakuryal
Samir · 14 June 2016
★★★★★ 5/5
FacebookGreat Service From Alice Spencer from Chancellors Central Lettings Team she has been absolutely fantastic in managing our rental, following up, great responding to emails, great at chasing up, answering calls and generally keeping us informed on the status of our rental, making the process less stressful, even making sure we were happy with progress before taking a well earned few days holiday! Thank you Alice for your great customer service! Defiantly at ease having you on board and managing this process for us!!
Steff · 10 June 2016
★★★★★ 5/5
FacebookChancellors Property Management have been managing my rental property for the past 12 months. Overall I have been happy with the level of service received. Recently Jamie Hawkins has been acting as my Property Manager, I have needed to contact Chancellors on several occasions over the past couple of months. I must say that I have been most impressed with all interactions with Jamie, he has responded promptly and taken appropriate action as requested, in a timely manner.
Kevin · 11 May 2016
★★★★★ 1/5
FacebookThe estate agents working at chancellors are incredibly rude and incompetent. We have recently just tried to rent a property through them and at every point we were confused, given conflicting information and left in the dark about what was happening with our application.
I have never been spoken to so poorly or rudely, with one estate agent actually saying to me ‘I don’t see what your problem is’.
Communication was so poor throughout and we were often given less than 24 hours to do certain things otherwise our application would be unable to progress. Once, we were given only 6 hours to transfer over our deposit and rent without confirmation that the property was legally ours. We were often left unable to contact anyone to ask questions and I’m still awaiting my call from management!
Chancellors ruined what should have been a very exciting time for us.
Jess · 3 February 2022
Agent replied · 22 February 2025
Thank you for letting us know about this Jess, we are sorry to hear of your concerns with our service. So that we can investigate this for you, please contact us at directors@chancellors.co.uk. Thank you.
★★★★★ 5/5
FacebookMy estate agent was Josh O'Brien of the Newbury branch and we had a great experience with the company and it was all made so easy and simple thanks to Josh and the team.
Josh was very informative and supportive throughout the whole process and made it very easy for us and was always able to give a helping hand when we needed his support.
It was a fantastic experience.
Big thanks to Josh and the team.
Connor · 26 October 2016
★★★★★ 5/5
FacebookI would highly recommend chancellors. Our lettings negotiator: Shannon Downey from Newbury Lettings was extremely helpful throughout the entire process, from initial enquiry all the way through to moving in. Even when faced with competition to secure the property we really wanted she helped us make it happen. A follow up visit after settling in to our flat was also a pleasant surprise! Overall the experience was stress free and I would definitely use Chancellors Newbury again.
Alec · 21 October 2016
★★★★★ 5/5
FacebookWe had pleasure to deal with Chancellors - Sunbury on Thames branch.Scott has been very helpful and he worked hard to make it all as smooth as possible. He was always answering his phone ( even out of working hrs) he has been updating us with the current status of our purchase. Highly recommend him !!! Many thanks Scott!!!
Also many thanks to Dan who has been also a great help to us !!!
Many thanks !!!
Mateusz · 13 October 2016
★★★★★ 1/5
Facebookplease do avoid using Chancellor's Newbury. My Mum rented her apartment through Chancellor's and she sadly passed away in Sept.
No help has been provided by them to move the rent to the estate. They are withholding money. I have sent them all the documentation they have asked for and yet still no one responds. They don't call back and they don't email back. Two months on from my first phone call and they have not progressed anything or called me back once.
thanks for being totally uncaring Chancellor's
Niki · 4 December 2021
Agent replied · 22 February 2025
Thank you for bringing this to our attention Niki, we really appreciate it and we are sorry that you have found it necessary to do so. Our deepest condolences for your loss.
So that we can investigate this, please can you send an email to directors@chancellors.co.uk? Thank you.
★★★★★ 4/5
GoogleI bought a bungalow from Chancellors Sunningdale. Despite being on their mailing list for a small house or bungalow, I found it on Rightmove! FIltering of properties to specific clients is therefore not good. However the gentleman (Frazer Chown) who showed me round was very considerate to the owner who happened to be there and also keen to get answers to my questions. Subsequent dealings with Frazer were similarly productive, answering my calls or e-mails promptly.
Susan · 25 October 2016
★★★★★ 1/5
GooglePlease do yourself a favour and don't use them!
We're having an awful experience of letting our property through Chancellors and frankly I don't know what we're paying the management fee for. The pre-tenancy inspection and inventory were not done until after the tenants had moved in, so we have an incomplete and inaccurate report and inventory, which we've still had to pay for! Perhaps worse still, I've been sucked into discussions with third party providers to deal with this incompetence. I may as well have managed the letting myself. The staff in the Sunningdale office are helpful & courteous but our experience is that once the deal is done, you're left with faceless, slow & inefficient central office service.NegativeResponsiveness, Quality, Value
Ken · 24 October 2021
Agent replied · 23 October 2024
Thank you for bringing this to our attention Ken, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.