5/5
TrustpilotKieren was brilliant
Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.
Trusted Agent profile · Windsor and Maidenhead
Chancellors Sunningdale reviews in Windsor and Maidenhead
★★★★★
809 reviews across 3 platforms
London Road, Sunningdale, Ascot, SL5 0DP, Windsor and Maidenhead, SL5 0DP
Chancellors's office in Windsor and Maidenhead, at London Road, is rated 4.4 out of 5 across 809 reviews on three platforms, including 65 Google reviews rated 4.6.
65
Reviews on Google
This office
549
Reviews on Facebook
Business-wide
195
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotGenuinely Useless
As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.
Agent replied · 24 May 2026
We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.
5/5
TrustpilotTenancy renewal
Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.
Agent replied · 23 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleAlex French and an Estate Agents you can not trust . My offer has been accepted, mortgage approved , money laundering fee of £80 paid to the same Estate Agents and passed , solicitor fee paid , the property was updated on their website to Sold STC and two weeks later he called to advise me that the vendor has decided to sell to another client . Like in any other reviews I have read here Alex French has blamed the seller instead of addmitting that he was opened to offers during all this time . I have asked for my £80 for money laundering checkes to be refunded since this is the only Estate Agency that is running money laundering checks independently and I wont need this in the future however I have been refused and even more assured that I am on their priority list to find me a property and have viewings even these properties are not yet on the market . My question is ,who can assure me that this wont happen again? And how many people have been told the same ??? It isn't enough that this process is stressful as it is but also you need to deal with a man of no honour that plays with people's money and feelings . It's a shame that there is no law to protect the buyers and where to file a complain.
Agent replied · 23 October 2024
Thank you for reaching out to us Alina, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
5/5
TrustpilotExcellent service
Always had excellent service with Chancellors. A very considerate and caring company.
Agent replied · 22 June 2026
We appreciate your kind words. We are happy to hear you always receive excellent service.
5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties
5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
Agent replied · 24 May 2026
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
5/5
TrustpilotProfessional & Helpful Estate Agents
I found them very professional, helpful and always kept me updated.
Agent replied · 22 June 2026
We're so glad to hear you had a positive experience with us. Your kind words are truly appreciated!
5/5
TrustpilotGreat customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
5/5
TrustpilotGreat staff and dealt with requests in…
Great staff and dealt with requests in a timely fashion.
Agent replied · 22 June 2026
We're glad our staff dealt with your requests promptly. Thank you for your feedback!
5/5
GoogleAlex French has been proactive, knowledgeable and helpful in relation to sales in the area and he and Kate, on the letting side, make a good team in the office.
Agent replied · 23 October 2024
Thank you Conor for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
5/5
GoogleHave received an excellent service from Kate and team at Chancellors. Kate was very efficient and kept me informed at every stage of the process. All communication has been handled promptly and Kate has ensured a faultless experience.
Agent replied · 23 October 2024
Thank you Steve for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotWill Voyce - nice guy
I had been having some issues on the property I rent and Will Voyce dealt with these issues in an extremely professional manner. I found Will to be courteous, knowledgeable and having to deal with me, patient.
Agent replied · 17 October 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotQuick response
Quick response, efficient arrangement for viewing.
Agent replied · 22 June 2026
We're glad we could arrange your viewing efficiently.
5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
TrustpilotStaff in high regard !
I came to regard Ethan as a trusted friend !
Agent replied · 24 May 2026
We appreciate your kind words. We are glad you enjoyed your experience.
5/5
TrustpilotGreat knowledge and communication…
Great knowledge and communication throughout
Agent replied · 22 June 2026
We appreciate your kind words. We are glad we could help.
5/5
TrustpilotJessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
TrustpilotI appreciate all the help and support provided
I have had quite a few questions and support requests towards two of our rental properties that will be occupied by tenants towards the end of January next year, and Rebecca Fields proved to be EXTREMELY helpful resolving most of the issues herself or contacting the relevant Chancellors staff that could resolve this issues I have been dealing with.
5/5
TrustpilotOutstanding service from Emilia…
Outstanding service from Emilia Williams.
Agent replied · 22 June 2026
We're so happy to hear you had such a positive experience. Your kind words about our service are truly appreciated.
5/5
TrustpilotVery impressed
We met Charlotte for the first time yesterday and we were extremely impressed with her professionalism, knowledgeable and friendly approach.
2/5
TrustpilotWe have previously had good experiences…
We have previously had good experiences with Chancellors but unfortunately since we moved in at the start of July there have been constant issues.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
