Trusted Agent profile · Windsor and Maidenhead
★★★★★
206 reviews across 2 platforms
London Road, Sunningdale, SL5 0DP, Windsor and Maidenhead, SL5 0DP
Chancellors's office in Windsor and Maidenhead, at London Road, is rated 4.6 out of 5 across 206 reviews on two platforms, including 65 Google reviews rated 4.6.
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
5/5
TrustpilotTom has been totally professional…
Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.
5/5
TrustpilotGreat service
My experience of the service provided By Akansha Misra has been great. All through the sales process she has been amazing, keeping me updated, chasing the other parties involved and is always cheerful and friendly. She is a credit to Chancellors Specialist Sales team.
5/5
GoogleAlex and the team have been brilliant. My mother passed away and Alex literally took on the entire process himself being so sensitive to the situation and waiting for probate etc! Made selling the property less stressful and a lot easier. Would certainly recommend!
Thank you, Kerry, for your heartfelt review. We're so sorry for your loss. Alex and the team strive to provide sensitive and supportive service during such challenging times. It's wonderful to hear that we could help make the process easier for you. Your recommendation means a lot to us!
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.
We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
GoogleAlexander was instrumental in selling our property in Sunningdale. He actively sought out potential buyers, keeping us informed with weekly updates right up to completion date. He is friendly, personable and enthusiastic, we can’t recommend him enough.
Hi April, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
5/5
TrustpilotMolly is highly efficient
Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.
5/5
TrustpilotWe had a fantastic experience with…
We had a fantastic experience with Chancellor’s in Chipping Norton when selling our property. The team provided excellent service throughout the entire process, professional, responsive, and supportive at every stage. Everything was handled smoothly and efficiently, making what can be a stressful time far easier.
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
5/5
TrustpilotMy interactions during my search for a…
My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
5/5
TrustpilotVenus
Ms. Olivia Hesson is very helpful.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotGwen has been extremely helpful and I…
Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.
5/5
GoogleKate was brilliant when it came to showing us the property we wanted to view. She was helpful and able to answer all our questions and is currently helping is through the lettings process. I wouldn't hesitate to use Chancellors and Kate in the future for any other lettings needed, her professionalism and ability to constantly reassure us as prospective tenants knows no bounds.PositiveResponsiveness, Professionalism
Thank you Rav for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleChancellors were fantastic during my recent flat purchase in Sunninghill. All of the staff from the people doing viewings to the sales team in the office were super helpful at all times. From Kallee who showed me 4 properties in total, to Alex who helped push things along with the final sale when things got pretty complicated! He was the person in the middle who went the extra mile and took the stress out buying a new property! Thank you also to Daisy who was super flexible with her time and availability when i needed a kitchen designer to come and measure up before i had completed on the property, she juggled so many things to work my availability and that of the kitchen ppl. Thanks so much to the whole Sunninghill Office, you were great😊
Thank you Amanjeet for giving our Chancellors - Sunningdale Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
TrustpilotJamie has always been very helpful and…
Jamie has always been very helpful and very accessible to help us in our hour of need, responses are always quick with a resolution sorted for us. She is always very cheery and easy to talk to.
We appreciate you taking the time to leave us this great review. We are so pleased to hear that you are happy with the helpful and accessible service you've received.
5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
5/5
TrustpilotFantastic Experience
We had a fantastic experience working with Mary Barlow. She was incredibly professional, friendly, and efficient throughout the entire process. What stood out most was her dedication. she even offered to take us in her car to the viewing, which made everything much easier and more comfortable. Her knowledge of the area and the property was impressive, and she answered all our questions with clarity and patience. We truly appreciated her support and wouldn’t hesitate to recommend her to anyone looking for a smooth lettings experience.
5/5
TrustpilotSmooth and Professional Tenancy Renewal
I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleWe have had great service from the team at Sunningdale especially Kate Coltman who has been professional and helpful throughout the process she has very quickly dealt with questions we needed answered, keep up the good work it’s been a pleasure dealing with you.
Thank you Mandy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotAleksandra Szurek
Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.
1/5
GoogleAn appointment was made with Chancellors Sunningdale with a view to listing our property. The appointment was cancelled on the day. A follow-up appointment was a no show and a call logged with “client services” to query this was not addressed further. It seems this blatant disregard and inconsideration for other people’s time, which we can all ill afford at this time of year, is endemic throughout this company.
Hello Stuart, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Sunningdale branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Windsor and Maidenhead office has 206 reviews across two platforms: 65 on Google, 141 on Trustpilot (across the whole business).
Chancellors Sunningdale New Homes is rated 4.6 out of 5 across all 206 reviews, and 4.6 out of 5 on Google from 65 reviews.
Chancellors Sunningdale New Homes, London Road, Sunningdale, SL5 0DP, Windsor and Maidenhead, SL5 0DP.
