Trusted Agent profile · Windsor and Maidenhead
★★★★★
225 reviews across 2 platforms
London Road, Sunningdale, SL5 0DP, Windsor and Maidenhead, SL5 0DP
Chancellors's office in Windsor and Maidenhead, at London Road, is rated 4.6 out of 5 across 225 reviews on two platforms, including 65 Google reviews rated 4.6.
Every review we hold for the Windsor and Maidenhead office, from every platform, shown as written. First names only.
5/5
TrustpilotVenus
Ms. Olivia Hesson is very helpful.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
5/5
TrustpilotGwen has been extremely helpful and I…
Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.
5/5
GoogleKate was brilliant when it came to showing us the property we wanted to view. She was helpful and able to answer all our questions and is currently helping is through the lettings process. I wouldn't hesitate to use Chancellors and Kate in the future for any other lettings needed, her professionalism and ability to constantly reassure us as prospective tenants knows no bounds.PositiveResponsiveness, Professionalism
Thank you Rav for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleChancellors were fantastic during my recent flat purchase in Sunninghill. All of the staff from the people doing viewings to the sales team in the office were super helpful at all times. From Kallee who showed me 4 properties in total, to Alex who helped push things along with the final sale when things got pretty complicated! He was the person in the middle who went the extra mile and took the stress out buying a new property! Thank you also to Daisy who was super flexible with her time and availability when i needed a kitchen designer to come and measure up before i had completed on the property, she juggled so many things to work my availability and that of the kitchen ppl. Thanks so much to the whole Sunninghill Office, you were great😊
Thank you Amanjeet for giving our Chancellors - Sunningdale Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
TrustpilotJamie has always been very helpful and…
Jamie has always been very helpful and very accessible to help us in our hour of need, responses are always quick with a resolution sorted for us. She is always very cheery and easy to talk to.
We appreciate you taking the time to leave us this great review. We are so pleased to hear that you are happy with the helpful and accessible service you've received.
5/5
TrustpilotSo far I have been having a good…
So far I have been having a good experience with Chancellors overall, and recently I received excellent support from Amy Jones during my contract renewal. Thank you, Amy and the Chancellors team.
We're happy to hear that you've had a good experience with us. We appreciate your positive feedback and are so glad you received excellent support during your contract renewal.
5/5
TrustpilotFantastic Experience
We had a fantastic experience working with Mary Barlow. She was incredibly professional, friendly, and efficient throughout the entire process. What stood out most was her dedication. she even offered to take us in her car to the viewing, which made everything much easier and more comfortable. Her knowledge of the area and the property was impressive, and she answered all our questions with clarity and patience. We truly appreciated her support and wouldn’t hesitate to recommend her to anyone looking for a smooth lettings experience.
5/5
TrustpilotSmooth and Professional Tenancy Renewal
I had a great experience working with Emilia Williams (MARLA) at Chancellors during my tenancy renewal. She was very professional, responsive, and made the whole process smooth and stress-free. Emilia communicated clearly and handled everything efficiently, I really appreciated her friendly and helpful attitude. Highly recommended!
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleWe have had great service from the team at Sunningdale especially Kate Coltman who has been professional and helpful throughout the process she has very quickly dealt with questions we needed answered, keep up the good work it’s been a pleasure dealing with you.
Thank you Mandy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotAleksandra Szurek
Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.
1/5
GoogleAn appointment was made with Chancellors Sunningdale with a view to listing our property. The appointment was cancelled on the day. A follow-up appointment was a no show and a call logged with “client services” to query this was not addressed further. It seems this blatant disregard and inconsideration for other people’s time, which we can all ill afford at this time of year, is endemic throughout this company.
Hello Stuart, your feedback is important to us and we are sorry to read that you have concerns currently relating to our Sunningdale branch therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
5/5
GoogleAlex has been highly supportive and hugely patient in assisting me. He has been extremely diligent and proactive. A truly genuine person who has the courtesy and emotional intelligence to genuinely support people in a very difficult process.
Thank you for this wonderful review Ray! We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotDanielle was excellent from start to…
Danielle was excellent from start to finish, my property was literally empty for less than a month now it has a new tenant
5/5
TrustpilotAbbie was extremely friendly and very…
Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.
5/5
TrustpilotBest agency and very professional service
I have lived in Royal Winchester House for over 3 years, which managed by Chancellors, and they did provided the best service. Olivia Hesson always willing to help and solve my problem, this is the best renting experence I had for last 10 years.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotKieren was brilliant
Kieren was brilliant. Answered every question and if he didn’t know he found out. Did not rush us and talked us through the whole property room by room.
5/5
TrustpilotThanks to Emilia Williams MARLA
Emilia Williams MARLA did a good job on the renew of the contract and provide very warm help to me on this, thanks a lot for the kind help.
We're happy to hear that the contract renewal process went smoothly. We appreciate your positive feedback and are so glad we could provide helpful assistance to you.
5/5
TrustpilotTenancy renewal
Emilia Williams assisted me in renewing a new contract with my current tenants. She provided excellent communication throughout and it was a very efficient service. I am very happy that the tenants have signed the new tenancy agreement with the proposed terms.
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
4/5
TrustpilotGreat Management
I couldn’t be more pleased with the good service provided by the Chancellors property management team. Their responsiveness and professionalism are good. Every time I’ve had a question or encountered a minor issue, they’ve responded quickly and resolved it efficiently, often within the same day.
Thank you for leaving us this great review. It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
1/5
GoogleAlex French and an Estate Agents you can not trust . My offer has been accepted, mortgage approved , money laundering fee of £80 paid to the same Estate Agents and passed , solicitor fee paid , the property was updated on their website to Sold STC and two weeks later he called to advise me that the vendor has decided to sell to another client . Like in any other reviews I have read here Alex French has blamed the seller instead of addmitting that he was opened to offers during all this time . I have asked for my £80 for money laundering checkes to be refunded since this is the only Estate Agency that is running money laundering checks independently and I wont need this in the future however I have been refused and even more assured that I am on their priority list to find me a property and have viewings even these properties are not yet on the market . My question is ,who can assure me that this wont happen again? And how many people have been told the same ??? It isn't enough that this process is stressful as it is but also you need to deal with a man of no honour that plays with people's money and feelings . It's a shame that there is no law to protect the buyers and where to file a complain.
Thank you for reaching out to us Alina, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties
5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
5/5
TrustpilotGreat customer service by Charlotte
Charlotte has been great taking her time to show us around a property we wanted to view.
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