1/5
Damp issues in rented flat
We have had damp issues in our flat for a very long time, it was rented out via Savills so one could expect they would have some responsibility to sort it out.
Trusted Agent profile · Winchester
★★★★★
2,028 reviews across 2 platforms
1 Jewry Street, Winchester, SO23 8RZ, SO23 8RZ
Savills's office in Winchester, at 1 Jewry Street, is rated 4.2 out of 5 across 2,028 reviews on two platforms, including 212 Google reviews rated 4.9.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
1/5
Damp issues in rented flat
We have had damp issues in our flat for a very long time, it was rented out via Savills so one could expect they would have some responsibility to sort it out.
5/5
I have found Adel Viragh-Zsupan to be highly professional in my dealings with her to date. She ensures that she is suitably familiar with her property portfolio to be able to address detailed queries, always with a smile and friendly manner.PositiveProfessionalism
Terence. Thanks for taking the time to provide Adel with such a fantastic Google review. It’s always great to hear of team members efforts being recognised. Kind regards, Stuart Small (Director, Head of Lettings Cluster)
5/5
Very effective marketing, generating a lot of viewings which ultimately resulted in a successful sale. Very professional with great communication throughout.
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
5/5
Very smooth and efficient service, yet friendly and helpful too. Everything went really well with this purchase.
5/5
My buyer needed to complete quickly, with Christmas closures looming, but there were lots of details to sort out. Jon from Saville's stayed thoroughly on the case, and managed to get it done in time. I'm pretty sure this sale might have been lost, w/o his high level of ongoing care and management. I'm very grateful - and extremely glad I chose Jon and Savilles!PositiveResponsiveness
5/5
From the very beginning I felt valued
From the very beginning I felt valued, I was given clear and relevant counsel, I was always aware of where we were in the process, I experienced the right balance and access to between senior and management teams
Thank you for taking the time to leave a review. We are glad to have been able to help you, and we look forward to working with you again in the future.Regards,The Savills Team
5/5
Jon Lacey dealt with me professionally and showed humility and a very dynamic, enthusiastic approach without chasing me or hassling me at any point and I can wholeheartedly recommend him as ‘The Ultimate Estate Agent.’
5/5
I had the pleasure of dealing with Jon Lacey who was extremely helpful and insightful. He provided a very knowledgeable overview of the current market place, which has greatly assisted us with our property search.
5/5
Exceptional Assistance and Support from Savills During the Purchase Process
I purchased a newly-built house through Savills in the vicinity of Solihull. Savills has been tremendously helpful and provided invaluable assistance throughout the entire purchasing process.
Hi David, we understand the charger is now being fitted by the developer, we do apologise for the delay from the developer.
1/5
It’s been 25 days since we moved out of…
It’s been 25 days since we moved out of our rental. The landlord quickly agreed to a full deposit return. Savills still has our £4K, 17 days after it was removed from the deposit scheme. DO NOT USE THIS COMPANY. They do not communicate, take responsibility or act proactively
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
5/5
A truly 5 star experience. My interaction with the Winchester office of Savills was predominantly with one agent named Hayley. It turned out to be a more complex sale than anyone had anticipated and was handled exceptionally well. Rare to say but worth the fee.
Dear Otti, thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
5/5
Savills Winchester sold my property quickly and smoothly between September and December 2018. Steven and Lindsay called the market correctly and realistically from the outset. I was very comfortable that they would market the house discretely to active buyers. Communication was excellent throughout; they did what they said they'd do, when they said they'd do it. This was a time with stamp duty at 12% and the uncertainty of Brexit, together reducing the number of serious buyers and increasing the attractivess of staying with a current property and investing in improving or enlarging it. Savills demonstrated true expertise, understanding of their local market and a deft human approach.
5/5
I enjoyed working with the Savills team…
I enjoyed working with the Savills team who were professional but friendly throughout. My apartment was eventually sold to an overseas buyer as was expected. Great Service.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
1/5
Service - 0 star
What a waste of space. Trying to transfer a lease as I want to sell my business. 6 to 7 months gone and even they haven't contacted the landlord. Excuses after excuses.
We are sorry to hear of your experience and would like to help. Please email further detail to socialmedia@savills.com so we can investigate and hopefully provide you with a resolution.
5/5
Quite simply, everything you'd want from an Estate Agent
I have just completed my house purchase via Savills (Petworth). The service my wife and I received has been first class throughout and I'd like to thank, in particular, Daniel Clay for his professional and friendly approach throughout. Quite simply, everything you'd want from an Estate Agent.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.
5/5
A very efficient and professional…
A very efficient and professional experience from start to finish. Any information we requested or questions we had were dealt with quickly and all of the staff we interacted with were extremely friendly and helpful.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
A great service from Tami Falzon at…
A great service from Tami Falzon at Savills. She was always very professional in her dealings with tenants, other agents and contractors. Her support was invaluable in securing a positive outcome to our recent issues with the apartment above. It was a pleasure working with her
1/5
Used Savills Telford branch gentleman…
Used Savills Telford branch gentleman called Travis customer service awful doesn’t reply to emails or calls left with bad taste in mouth very pressured into them taking our deposit which should be used for damages which there weren’t
5/5
Review for Harry Briggs Reeve of Savils
Savils are the agents for my landlord and the agent I’ve been dealing with is Harry Briggs Reeve.It has been a pleasure dealing with him concerning my retirement and surrender of my farm tenancy. I have found him to be fair open and honest with me throughout all the dealings concerning this transaction
5/5
Selling a house in a pandemic
Selling a house in a pandemic was never going to be easy but Charlie, Ryan and other colleagues did everything they could to help and support us through the process. They were endlessly attentive, hard-working, helpful and thoroughly professional. We would absolutely recommend Savills.
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
Savills were fantastic dealing with the…
Savills were fantastic dealing with the sale of our property. Richard Brooks we cannot thank you enough for your help and just so professional. All the team were amazing with any questions etc. We have purchased through Savills and most certainly would deal with them again. Thank you.
5/5
Helpful
Helpful, positive outlook, always polite and resourceful. The agent even helped me clean the sink in the flat before a new tenant moved in which was over and above her duties.Also the tenants like her as well, which is important.A pleasure to work with
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
Hannah has helped me throughout my…
Hannah has helped me throughout my moving process in the new apartment i currently live in. I am very pleased so far about the apartment, as well as my experience and the help i had from her.
Thank you for taking the time to leave a review. It a pleasure to assist you. We look forward to working with you again in the future.Regards,The Savills Team
5/5
Excellent sales and rental departments
I have now been involved with Savills in the rental market and the sales market. Both are equally good and run very well by management with a great team to follow.
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
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