Savills Winchester reviews

★★★★★ 2/5

Trustpilot

Terrible communication all around

Terrible communication all around. Our entire tenancy was meant with poor service and they rarely got back to us unless chased.

Customer · 22 September 2026

★★★★★ 5/5

Google

James Mott was extremely helpful, he took the stress out my purchase. Nothing was ever too much trouble and he always answered any questions really quickly.

Helen · 28 March 2024

★★★★★ 5/5

Trustpilot

Savills Winchester

We have been dealing with the team in Winchester for a number of years now and we have a great relationship with them as a whole but we work very closely with Adel and we find her a delight to work with. She is always extremely helpful and willing to go the extra mile. Thank you Adel!

Alex · 25 November 2020

★★★★★ 1/5

Trustpilot

Shocking company to do business with

Since Savalls has taken over the management at Heron Place in W1They must rank as one of the worst managing agents I have worked for in over twenty years. The accounts department is non-existent. I'm owed ten thousand pounds in two outstanding invoices. It is now time to issue court proceedings. I am not the only contractor on this site who refuses to do more work for them. They may have a fancy website and boast on social media how great they are, but their management team is useless.

Peter · 16 November 2023

★★★★★ 5/5

Trustpilot

Many thanks to the team at Savills

Many thanks to the team at Savills, Stamford, for successfully selling our property. The entire process was managed in a highly professional manner and was excellent value for money. James Abbot was always available to give advice and guidance , kept us fully updated and inspired confidence and trust.We have no hesitation in recommending Savills.

Sanderson · 18 April 2021

★★★★★ 5/5

Trustpilot

Thanks Jess

Fantastic service from Jess Exley whilst I was looking for a new apartment. From the initial conversation to her timely follow ups, I enjoyed working with her. She went over and above to ensure that the needs of a customer we’re met. Thank you Jess for all of your help and assistance.

Yugan · 5 November 2021

★★★★★ 5/5

Trustpilot

A far superior experience to other property managers

Our landlord changed managing agents during the course of our tenancy and the difference since Tami Falzon has taken over the property management is staggering. Tami and the team are professional, polite and quick to find solutions. The contacts Savills uses for maintenance do work of a high quality and have, without fail, all been very helpful and friendly.

Jessica · 27 February 2024

★★★★★ 5/5

Trustpilot

High praise for Fiona

Fiona is fantastic - always goes above and beyond to help. Very responsive and reliable. Truly a pleasure to work with

Georgiana · 21 June 2024

★★★★★ 5/5

Trustpilot

Five star for Atticus

I rented a property from Savills, and the previous tenant left it in poor condition. There were minor issues and broken parts that I was not properly informed about before I moved in. However, my property manager, Atticus, took the issues seriously and resolved them promptly. She was also very responsive to emails and phone calls. Overall great experience and would definitely choose Savills again.

J · 12 October 2023

★★★★★ 5/5

Google

Perfect service from Savills. They found a tenant for our house quickly and the lettings department were fantastic in preparing the property for rent. During the tenancy Adel went the extra mile on more than one occasion to ensure that both the tenants and myself as a landlord were happy. Highly recommended.

Lydia · 25 October 2021

★★★★★ 5/5

Trustpilot

An impressive show of excellence

An impressive show of excellence, professionalism and expedience delivered in a friendly manner. Thank you Emma for your fantastic work in facilitating a smooth purchase of an incredible house. A refreshing experience to say the least! Keep up the excellent work!

Dr · 20 February 2023

★★★★★ 1/5

Trustpilot

READ THIS if you're renting from Savills.

It is crucial to keep a comprehensive record of your check-in information. Exercise extra caution by documenting the property's condition at check-in with photographs and videos as evidence. In the event of any other issues, it is advisable to have a written record of communication via email. When checking out, make sure to keep detailed records of the property's condition upon departure as well. The more detailed, the better, as Savills' headquarters may request excessive cleaning fees and unreasonable repair costs. Drawing from my experience, I recommend standing your ground and taking the evidence to TDS. A fair adjudication will ensure you receive the justice you deserve. In my case, I got my full deposit back, and the landlord received no reward.

ZC · 31 October 2023

★★★★★ 1/5

Trustpilot

Sad that a company with a trusted…

Sad that a company with a trusted reputation is not more discerning about the landlords it is prepared to represent. I had the misfortune to rent a house for a year through Savills and was continuously strung along by the property management team who agreed to have items repaired but in certain cases never did. I heard from neighbours that previous tenants had the same treatment. Savills first priority was to generate letting fees and their loyalty lay firmly with an errant landlord. If this involved stretching the truth, then it appears their staff had no qualms about doing so. Renter beware!

Christopher · 27 October 2023

★★★★★ 5/5

Trustpilot

We had careful guidance from the start…

We had careful guidance from the start as to how to improve the appearance of our home which after 34 years had been well lived in. Equally well thought through was the selling price and the filtering of genuine clients which resulted in offers from all but one of them. Can't fault Savills the whole way through.

Mrs · 17 December 2025

★★★★★ 5/5

Trustpilot

Efficient Service and Communication…

Kristina was very efficient at getting my rental paperwork sorted and finalizing the lease. As an international student/tenant doing everything online remotely (and being unfamiliar with the UK rental system!), she was very helpful and patient as she took me through the process. I'd highly recommend Savills for rentals.

Ms · 20 March 2022

★★★★★ 5/5

Google

Dear Carmen, We wanted to write and thank you for all your expertise in smoothing out problems and supporting us so effectively. We were really impressed with your speed of response on things that needed done and your complete professionalism. It was very reassuring to have you as our point of contact and speaks volumes for the quality of service at Savills. We are also very grateful for you and Michelle making a 1030 arrival at our new flat possible. It was an easy to decision to make to rent again through Savills.

Amanda · 25 October 2023

★★★★★ 5/5

Google

We walked into Savills first thing one Saturday to try and view a property we had just seen, before driving back to Scotland that lunchtime. We met Rob Tottle and he was terrific despite our tall order. He managed to arrange an agent to do a viewing within a couple of hours and we put in an offer on our way back up the M6 that same day. All the way through the process, Rob and Savills have been 1st class and did a fantastic job for both seller and us throughout. We are looking forward to moving to Winchester in a couple of weeks and that's is due in no small part to Rob. Thank you.

Colin · 25 October 2023

★★★★★ 5/5

Google

Friendly and dynamic atmosphere at Savills Winchester and outstanding service, especially from Jon Lacey. Jon built trust fast by combining energy and drive with knowledge, understanding and attention to detail. He did his prep and mine, and made it interesting. Jon listens astutely and thinks strategically. He sustained his trademark optimism through unexpected issues, responding swiftly and constructively; nothing was too much trouble. Patient, cheering and a gifted communicator, he saved our sale with skilfully deployed reassurance when markets were particularly jittery. A real pleasure to deal with - best agent ever.

Katharine · 25 October 2023

★★★★★ 5/5

Trustpilot

Emily Robertson, Savills

Emily has been brilliant from start to finish with helping me purchase my first property at every step of the way. She’s always at the end of the phone to provide support, and is extremely knowledgable and personable. I genuinely couldn’t have asked for anybody better to be there for my first house purchase and I have no hesitation in recommending Emily to anybody who asks.

Gemma · 4 September 2023

★★★★★ 5/5

Trustpilot

Harriet was a total professional…

Harriet was a total professional throughout my whole purchasing process and i cannot recommend her or the overall Savills experience more. She was in frequent contact and a huge help in helping me complete during the lockdown! Thanks to her I have found my dream flat and cannot wait to move in - thanks you Harriet :) xxx

C · 15 April 2020

★★★★★ 5/5

Trustpilot

Savills

Savills, particularly Natalie Howlett-Clarke, were excellent during the process of buying our new house. She returned calls in a timely manner, maintained a dialogue with the vendors and when, as seems inevitable with a house move, a problem arose she kept a watchful eye on proceedings.

Christopher · 28 July 2022

★★★★★ 1/5

Trustpilot

Horrible experience

Had Savills as an agent to buy a property in Goldhurst Terrace. Price was agreed with the seller, I paid the solicitor and agreed a mortgage, when they suddenly asked me to raise the price again.. apparently someone else came in with a higher bid after my offer was already accepted... Disastrous experience, untrustworthy agent..

David · 8 February 2021

★★★★★ 5/5

Trustpilot

Sold our house in Kingswood during a…

Sold our house in Kingswood during a challenging market in 2024. Extremely pleased with the support we got from Edward and David on the Savills team. The buyer came through the Savills network rather than Rightmove, which is one of the reasons in my view a national agent with the footprint that Savills has is worth the money

George · 3 December 2024

★★★★★ 5/5

Trustpilot

We would not hesitate to recommend…

We would not hesitate to recommend Savills. Fiona, Sandra and Alicja were professional and efficient throughout. They provided an excellent service and advice, and made the sale of our property go smoothly and stress free.We would certainly use Savills again in the future.

Lyn · 21 November 2022