Trusted Agent profile · Winchester
★★★★★
2,040 reviews across 2 platforms
1 Jewry Street, Winchester, SO23 8RZ, SO23 8RZ
Part of Savills, see every office.
Savills's office in Winchester, at 1 Jewry Street, is rated 4.2 out of 5 across 2,040 reviews on two platforms, including 225 Google reviews rated 4.9.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
TrustpilotI would like to thank Savills for all…
I would like to thank Savills for all their hard work in selling my Parents house. They have been a pleasure to deal with and have kept us informed at every step of the process. Nothing is to much trouble for the team, Special thanks to Naomi, John, Fiona & EmmaWould I recommend Savills? In a heartbeatMany many thanks Mark & Family
5/5
GoogleThis the first time renting for us for decades and Savills have been outstanding. From finding the property with Michelle, through to moving in (an overseas move for us) and now 18 months in, the professionalism of Adel who manages it for the Landlady is fantastic. They are responsive, clear and have great communication. Bravo!PositiveResponsiveness, Quality, Professionalism
Thanks so much for taking the time to provide the Winchester Lettings team with such a fantastic Google review. Thanks also for naming Michelle and Adel in particular! Kind regards, Stuart Small (Director, Head of Cluster)
5/5
TrustpilotGreat support from Nicky & team
Nicky and her team in Summertown supported us so well throughout the sale of our house. They managed the process and communication with ourselves and prospective buyers so well, giving us great confidence and making it all very smooth. We would thoroughly recommend using Nicky!
We are so pleased that everything worked out successfully for you, Will. Thank you for providing us with an update and for taking the time to review our service.Regards,Nicky & Savills Summertown
5/5
GoogleElla has been absolutely fantastic from the get go with our current tenancy application! I couldn’t recommend her enough!!! 5 stars doesn’t seem enough! 🎉🥂 xx …
Thank you for taking the the time to leave such a positive review, Hannah. I am thrilled to hear this feedback and I know Ella will be too. Best Wishes, Laura Lane - Regional Lettings Director
5/5
TrustpilotSavills St Johns Wood - Alicia Lindsay
Alicia and Ben were amazing and offered a great service. Alicia's enormous experience in the industry meant that huge hurdles that needed to be gone through to get us to exchange she conquered. I cannot recommend Alicia more highly and am very grateful for her hard work.
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Alicia and Ben
5/5
TrustpilotRented through Saville for the 3 years…
Rented through Saville for the 3 years i’ve lived in london, couldn’t pick a better agency! Everything went by smoothly and they’re always so helpful
We really appreciate your kind feedback, Malak. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotBeen waiting over a week on a response…
Been waiting over a week on a response and call back on Property we are interested in Solihull. Previous experience on potential commercial purchase not good either. Not good "Savils".
Thank you for sharing your feedback. We’re very sorry to hear about the delay and the experience you’ve had so far, this is not the level of service we aim to provide. Your interest in the Solihull property is important to us. We'd like to find out more, please send us your preferred contact details via email: socialmedia@savills.com so we can investigate as a matter of priority.
5/5
TrustpilotSavills Auctions
The whole team at Savills Auctions have been fantastic. From the very first experience I have had with them, the customer service continues to improve. I have purchased properties many times through the auction and have also sold some properties through the auction. I would like to mention Robin and Jay Jay for always being on hand and providing great service and advice. Would highly recommend them.
Thank you for taking the time to review our service, Sim - feedback is always incredibly helpful.I’m delighted that we met your expectations.
5/5
TrustpilotA-Game
Danielle has been super responsive to any issues raised, extremely thorough and refreshingly direct. I’m so appreciative of her advice and efforts as my property manager.
Thank you so much for your review, Laura. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotProfessional from the very beginning
Professional from the very beginning, Sue and the team ensured diligent and effective communication throughout. We were able to get honest and direct answers at all times further instilling our confidence in the team to sell our property. Thank you to Sue and the Savilles team
We really appreciate your kind feedback, Natasha. We are very pleased we were able to help and wish you all the very best for the future.Regards,Sue
5/5
TrustpilotI recently purchased a property in E14…
I recently purchased a property in E14 from Seville. Stephanie was a very reliable and straightforward agent to deal with. She answered all queries throughly and efficiently. She was able to navigate complex obstacles and coordinate amongst many parties to get the execution of the deal over the line in the required timeframe.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Stephanie
5/5
TrustpilotSam Ing
Sam was always very professional, diligent and prompt in replies and particularly supportive during end of tenancy process.
We are so pleased that everything worked out successfully for you, Lachlan. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotMark Chick is top class
Mark Chick is top class- really looked after us well throughout the whole process.
5/5
TrustpilotJen was absolutely brilliant
Jen was absolutely brilliant and the service from Savills on a whole was really good. I will never go with any other estate agent again if I ever have the need to. Jen and Savills team really are in a league of their own. Thank you from the bottom of our hearts
Thank you, Emily. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards, Jen
1/5
TrustpilotManager Cynthia Javori
Absolutely terrible experience with this company and manager (Cynthia javori)
We are very sorry to read about your experience and the distress it has caused you. This is clearly not the level of service or care we aim to provide, and we take feedback like this extremely seriously. Issues relating to mould, ventilation, and resident wellbeing are of the utmost importance, and it is concerning to hear that you felt unsupported during your time with us. We also sincerely regret any impact this situation may have had on your health and personal belongings. We would be very keen to understand more about how this happened, as we are uanble to find Ms Javori's name on our employee records. Please contact us via email to socialmedia@savills.com so we can investigate as a matter of priority.
5/5
TrustpilotI was happy with the service from…
I was happy with the service from Savills because it was quick, easy to deal with and the process of finding a flat was very smooth. Aziz was very helpful, polite and accommodating and built a good rapport with us to make communication easy and efficient. There were almost no problems or anything of the sort.
Thank you, really appreciate the kind feedback and hope you're happy in your new home!Regards,Aziz
5/5
TrustpilotAmazing management
Zarah is an exceptional manager, always happy to help and in a very timely manner (not always the case across Savills unfortunately)Overall great experience working with Savills.
Thank you so much for your review, Suzan. It's much appreciated. If you need anything further please don’t hesitate to contact us.
1/5
TrustpilotI recently had the unfortunate…
I recently had the unfortunate experience of dealing with this estate agent whose level of customer service, communication, and professionalism left much to be desired. Throughout the process, I found their communication to be consistently lacking, with delayed responses and a general disregard for my concerns. Their unprofessional behavior was evident in both their demeanor and actions, creating an overall frustrating and disappointing experience. I would strongly advise against using their services for anyone seeking a reliable and professional real estate experience. I had to chase for replies, I’d call the direct number on the signature email to then get no response - then they would tell me someone would call back; nobody ever does. Lack in communication - our references came back we were then told they cannot find the landlord.
Hello Aadrian, customer service is important to us so to hear of your experience we would like to find out more. Could you please email further detail to socialmedia@savills.com so we can investigate?
5/5
GoogleJohn Lacey and his team did a terrific job for us when we sold our home. He judged the price more optimistically than his competitors and found us several interested buyers ultimately getting us asking price. His communication was excellent and was available to us whenever we needed him. His negotiating skills were exemplary. I was very pleased with the work done by Savills to market the property. Photography was beautiful. Overall I’d rate Savills very highly. There are several good options for agents in winchester and it was hard to choose. I have no regrets that I chose Savills.
5/5
GoogleWe bought our house through Savills Winchester in September and can’t praise them enough on how they handled the process. Haley in particular really did go above and beyond in getting the transaction to exchange and then completion. She worked incredibly hard, often in to the night and weekend, to ensure that the somewhat complicated situation was resolved. We wouldn’t hesitate in using them for any future sale.
5/5
TrustpilotBrilliant customer service
Rented from Savills for about a year - felt really looked after by the staff. Vivian in particular was always on hand to address any problems and made sure issues got resolved quickly - an asset to Savills
4/5
TrustpilotGood service during our tenancy
Good service during our tenancy which has now ended. Our property manager Ritiesh was great and always very responsive. Only reason I have not given 5 stars is because we had deductions against the deposit, but still happy with the service we received from Savills.
5/5
TrustpilotSue T at Saville,professional support always
I think I have bought and sold 4 houses now with Sue at Savilles, always a reassuring sensible voice in what can be very stressful times!Sue always works to make this crazy process as seamless as possible for both the buyer and seller.Thank you Sue
Thank you so much for your review, Lynn, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Sue
1/5
TrustpilotI am extremely disappointed with my…
I am extremely disappointed with my experience.
Thank you for raising this, we can assure you we are looking into this as a matter of importance, following our email exchange this morning (11/06/26).
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
