Trusted Agent profile · Winchester, Hampshire
★★★★★
323 reviews across 2 platforms
1 Black Swan Buildings, Southgate Street, Winchester, Hampshire, SO23 9DT
Dybles's office in Winchester, Hampshire, at 1 Black Swan Buildings, is rated 4.8 out of 5 across 323 reviews on two platforms, including 321 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Trusted Agent 2026 results for Dybles, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Winchester office, from every platform, shown as written. First names only.
5/5
GoogleGreat service. Jack and James on sales progression kept us well informed through the whole process and helped with any issues. Would definitely use Dybles again.
Thank you for your kind words! We are delighted to hear that Jack and James provided you with excellent service. We look forward to assisting you again in the future at Dybles.
5/5
GoogleI received a fantastic service from Dybles for our house sale. They went over and beyond! A special thanks to Amie. 5 stars!
5/5
GoogleRecently acted for our vendors - very helpful and pleasant to deal with at every stage
Thanks Mark :)
4/5
GoogleThank you to Donna and Simon at Dybles for all their hard work. Always available and prompt in getting back to any questions I had. I will look to go with Dybles again when I come to sell in the future.
5/5
GoogleMy flatmates and I are students currently renting with Dybles. They’ve been super helpful with any issues we have had, and they’ve been really accommodating for us. Thanks guys :)
Thank you for your kind words! We're delighted to hear that you've had a positive experience with us. We always strive to be helpful and accommodating. If you ever need anything else, don't hesitate to reach out. Thank you for choosing Dybles!
1/5
GoogleIf I could have given this company zero stars I would have. The Lettings department is a complete disgrace. We recently expressed a keen interest in a property in the Winchester area. The lady in the lettings office couldn't be bothered to return our callsNegativeResponsiveness, Professionalism
We're sorry to hear about your experience. This does not meet our standards of customer service. We will address this internally to ensure it doesn't happen again. Please contact us directly so we can make things right for you.
5/5
GoogleWe were very impressed with all aspects of our sale through Dybles from their enthusiastic approach to taking on our property to their daily update on viewings. They sold our flat for well over the valuation given by another agent and the sale completed with no problems. Recommend Dybles to anyone with an investment property to sell.
Thank you for your glowing review! We're thrilled to hear about your positive experience with Dybles. We strive to exceed expectations and provide exceptional service. If you or anyone you know has an investment property to sell, we would be delighted to assist. Your recommendation means the world to us!
5/5
GoogleCan't recommend them enough. Amazing service, throughout!!!!
Thank you so much for the glowing review! We're thrilled to hear you had an amazing experience with our service. We look forward to serving you again in the future!
5/5
GoogleGreat service from start to finish from the lettings team. Special mention to Lily for getting it over the line!
5/5
GoogleWas very happy with the team at Dybles throughout my time renting in Winchester. They are very responsive, helpful and professional. Would 100% recommend.
Thank you for the kind words! We're delighted to hear about your positive experience with our team. We strive to provide excellent service and are thrilled that we could meet your expectations. Your recommendation means a lot to us!
5/5
GoogleHaving worked in the estate agency market for over twenty years, I am no fool when it comes to what I appreciate and what I don’t in this business. I’ve personally worked with almost every member of staff within Dybles and have little hesitation in recommending them. They have two of my properties under offer, the progression of which is stalling - not because of the team (Toni in sales progression is excellent too) but because of issues with solicitors snd mortgage brokers who are overwhelmed due to current Covid-19 restrictions and the stamp duty holiday. The brochure production was swift and photography excellent as well.
5/5
GoogleWe've recently sold our house with Dybles and we found them honest, friendly and professional. Throughout the whole process you are in excellent hands. The team take the time to make what can be a a stressful process run smoothly, offering advice and excellent guidance along the way. I would certainly use Dybles again.
Thank you for choosing Dybles for your house sale! We're thrilled to hear about your positive experience with our honest, friendly, and professional team. We're dedicated to making the process stress-free and smooth for our clients. We look forward to helping you again in the future!
5/5
GoogleWe've recently sold our house with Dybles and we found them honest, friendly and professional. Throughout the whole process you are in excellent hands. The team take the time to make what can be a a stressful process run smoothly, offering advice and excellent guidance along the way. I would certainly use Dybles again.
Thank you for choosing Dybles for your house sale! We're thrilled to hear about your positive experience with our honest, friendly, and professional team. We're dedicated to making the process stress-free and smooth for our clients. We look forward to helping you again in the future!
5/5
GoogleDybles were helpful and responsive from the moment I viewed my first property. They responded very quickly to all of my queries, and were very quick in organising viewings for me. Would very much recommend them! Thanks to all of you.PositiveResponsiveness, Professionalism
Thanks for the review Tom!
5/5
GoogleExcellent Service and communication
Thank you for your kind words! We're thrilled to hear that you had a great experience with our service and communication. We appreciate your feedback and hope to serve you again in the future.
5/5
GoogleWe recently bought a house with Dybles and were so happy with their service. We had great communication with Amie. The process from start to finish was so smooth and would highly recommend.
Thank you for your kind words! We're thrilled to hear about your positive experience with Amie and our team. We strive to make the home buying process smooth and enjoyable. If you ever need any assistance in the future, feel free to reach out. Congratulations on your new home!
5/5
GoogleA massive thank you to Aimee for being so helpful and professional - would highly recommend!
5/5
GoogleI recently sold my house through Dybles. They did a great job of marketing the property and quickly secured a better-than-asking-price offer. Their sales progressor then kept track of the buyer, both sets of solicitors and the mortgage broker... without her help the sale could easily have gone off the rails.
Thank you for sharing your positive experience with Dybles! We are thrilled to hear that our marketing efforts and dedicated sales progressor ensured a smooth sale for you. We appreciate your feedback and are always here to provide top-notch service.
1/5
View Agentsuntrustworthy and unhelpful
We booked 2 Saturday viewings and travelled from the midlands to view on Saturday morning, arrived at 10am at the first property and the estate agent did not show up, we rang the office and was told they have not booked us in properly and were not able to cover as they had to give the tenants 24 hours notice. On closer inspection we realised that both properties were available immediately and therefore didn’t have any tenants in. Once we informed the letting agent of this she changed her mind and said they didn’t have anyone to show us the properties. The customer service was atrocious, and no attempt was made to rearrange the viewing or to see if colleagues could fit us in later in the day. If a letting agency treats potential tenants this badly i can’t imagine how bad they treat tenants once they have signed the contract. I strongly recommend both potential tenants and landlords not to rent/let with Dybles!
5/5
GoogleA massive thank you to Lily and your team for a supportive and professional service.
5/5
GoogleDybles were great. Very quick, efficient, communicative and organised every step of the way. I highly recommend them.
5/5
GoogleLily helped me massively with my enquiry on a rental property I had seen, she answered all my questions and made me feel at ease as I haven’t rented before!
Thank you for your kind words! Lily is dedicated to providing excellent customer service and making the rental process seamless for all our clients. We are glad she could assist you effectively. If you have any more questions or need further assistance, feel free to reach out.
5/5
GoogleSuper happy with the service I received from Tiffany, her communication was spot on and always went above and beyond to keep us in the loop with the process.
Thank you for the amazing feedback! Tiffany is dedicated to providing excellent communication and service. We're thrilled to hear that you had a great experience with us. Looking forward to serving you again in the future!
5/5
GoogleExcellent service with Dybles, from start to finish I felt supported and listened to. Great experience with Tiffany especially who made me feel much calmer about the whole process.
Thank you for your kind words! We are delighted to hear about your positive experience with Tiffany. We strive to provide support and attentive service to all our customers. We look forward to welcoming you back in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dybles, Winchester won Trusted Agent.
