Every review we hold for the Winchester office, from every platform, shown as written. First names only.
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5/5
TrustpilotWhat a great team you have
the staff are very friendly and helpful. Both Aisha and Annie were very professional on the viewing that i went on. They both also got back to me when i asked them to and they are great employees and are a credit to your company. also, they both could answer every question i had about each property. i cannot say this about every estate agent.
Andrew Β· 11 August 2021
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5/5
TrustpilotNatalia was lovely and helped us soβ¦
Natalia was lovely and helped us so much with any worries we had moving into our new place. Helped ease our anxieties and sort out what we needed sorted :)
Willow Β· 5 August 2024
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5/5
TrustpilotHighly recommend Bealβs , great work and commitment Kelsey Anne
Being my first experience in finding a apartment for rent in UK, i must say it was such an smooth and clear process with Beals helping out. Specifically Kelsey Anne from Beals helped out throughout which made the whole process easier. She is always reachable and prompt in responding to my queries. Thank you, great work and commitment . Highly recommend Bealβs ππ»
Venkatesh Β· 22 November 2021
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1/5
TrustpilotI wish I could give 0 stars for thisβ¦
I wish I could give 0 stars for this company. We were shown a property to let. We told her we love the property and would like to secure it. She advised us to send her an email as she wasnβt going back to the office until Monday. We did exactly what she advised and followed it with a telephone call. Her colleague told us she was busy and she would call when sheβs done. She never called. Called again, same message from her colleague. The day ended with no call back. Called the following day and was told she was off work. Called the Wednesday and was told again that she was busy and would call back. I called back later, please note she had not acknowledged the email we sent on Saturday at this point. When I called, I was told she is on her lunch break. At this point I asked what was going on and her colleague told me that the property has been let to someone else. I suspect we didnβt get it because of our ethnicity. I couldnβt think of no other reason because she told us on the day we viewed, that no interest has been expressed. If you are from a minority group avoid Beals Estate Agents.
Alice Β· 26 June 2024
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5/5
TrustpilotKatie Healey - Sales Progressor
Katie Healey, our Sales Progressor at Beals, provided friendly and efficient service throughout what was a sometimes frustrating and protracted sale of our property. She always worked hard at chasing, when needed, and managing the purchasers and kept us informed at all times of what was going on. I recommend her thoroughly.
Chris Β· 12 April 2024
Agent replied Β· 24 December 2024
Hi Chris, thank you for reviewing your experience with Beal's! Katie and the entirety of the team were delighted hear you had a great experience with us. We hope you have a great day :)
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5/5
TrustpilotLouise was extremely helpful and keptβ¦
Louise was extremely helpful and kept me informed throughout the sale. Highly recommend and very much appreciated.
Gary Β· 9 June 2023
Agent replied Β· 24 December 2024
Hi Gary, Thank you so much for sharing your feedback with us. Louise was delighted to hear this. We hope you have a great day!
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5/5
TrustpilotHad best renting experience with jasmin
I had the best experience with Jasmin ,the amount of effort and time she put into walking us through the process is unbelievable, from the point of viewing the apartment to when I was handed the keys, she was so professional in her dealings. She was immensely patient with our seemingly endless questions. Thank you @Beal Estate Agent for having such a great staff.
Akinwale Β· 7 July 2023
Agent replied Β· 24 December 2024
Thank you, Akinwale, for reviewing your experience at Beals North End Office! Jasmin will be overjoyed to hear your positive feedback :) Our staff are handpicked for their customer service, professionalism, and knowledge. We hope you have a great day.
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5/5
TrustpilotThankyou to Zoe Cook!!
Thankyou to Zoe Cook!!An incredible asset to your team, we spoke to her about our landlord selling and the desperation of needing to find a property ASAP not wanting to move out of the area due to young children in school.One of the properties we were interested in we couldnβt go to the open evening so Zoe kindly did a small video tour for us and sent it once the viewings had taken place.She has been incredibly patient and helpful with all of our questions along the way and been super responsive even over the bank holiday weekend!We cannot thank you enough for making such a stressful and emotional time more relaxed and slightly less stressful!We look forward to being tenants with Beals.
Tara Β· 18 June 2024
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5/5
TrustpilotAdriana is Superb and a credit to Beals!
Adriana is by far the most attentive and helpful agent I have ever dealt with. Adriana convinced me to give Beals some of my portfolio to manage some years back and I can honestly say its been a real pleasure dealing with her. Excellent service, an honest professional understanding of the lettings industry and I could not wish for more. Thanks Adriana for everything
Mike Β· 12 August 2021
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5/5
TrustpilotWe did are first viewing for a flat andβ¦
We did are first viewing for a flat and very quick response in 2 weeks Leah was very helpful and nice lady.π
Harrison Β· 28 November 2022
Agent replied Β· 24 December 2024
Hi Harrison, Thank you so much for sharing your feedback with us. Leah was delighted to hear this. We hope you have a great day!
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5/5
TrustpilotMohammad was excellent in his approach
Mohammad was excellent in his approach. He was very professional and was open to respond to all our questions. He gave a very good impression about the organisation.
Vivienne Β· 17 August 2024
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5/5
TrustpilotA special thanks to Katie.H
A special thanks to Katie.H, the Sales Progressor from Beal's Estate Agents. Very smooth selling progress. Very efficient and professional.
XI Β· 23 January 2023
Agent replied Β· 24 December 2024
Hi XI, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!
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5/5
TrustpilotLouise was very approachable andβ¦
Louise was very approachable and answered all my question would highly recommend
Lesley Β· 14 September 2023
Agent replied Β· 24 December 2024
Hi Lesley, Thank you so much for sharing your feedback with us. Louise was glad to hear this. We hope you have a great day!
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4/5
TrustpilotEfficient staff.
The staff have been very helpful and efficient in finding new tenants for my apartment. Promptly informing me regarding dates, tenants and new contracts. Making the whole process seamless and easy, which is much appreciated.
Sheryl Β· 19 December 2025
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5/5
TrustpilotWonderful experience
Had a wonderful experience with Beals, and Oliver was very friendly and professional throughout the process.
A Β· 24 May 2023
Agent replied Β· 24 December 2024
Hi, Thank you so much for sharing your feedback with us. Oliver was delighted to hear this. We hope you have a great day!
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5/5
TrustpilotHighly recommended
Ive been dealing with Beals for over a year now, they look after my portfolio and the service is the best I've ever received from an agent. The stand out individual for me is Mollie-Mae who is responsive, gets things right first time, takes responsibility & accountability for things, uses pragmatism & initiative to get resolutions and looks after my interests which I really value. Clare has also been excellent with rent reconciliations, I'd highly recommend.
Alex Β· 6 August 2024
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1/5
TrustpilotDisability discriminatory company
If you have a mental disabilities do not bother to rent through this company. Last last half of my tenancy I have been so extremely discriminated against regarding my disabilities and on numerous occasions the staff have implied that I am an idiot and have tried to force me into allowing entry into my home whilst I am not here disput my disabilities.
Customer Β· 29 May 2023
Agent replied Β· 24 December 2024
Hi, Thank you for taking the time to leave a review of our services - weβre really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this.We hope to hear from you soon.
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5/5
TrustpilotOur Agent Kelsey has been so amazingβ¦
Our Agent Kelsey has been so amazing and supportive since day one she follows up on every detail we are very appreciative of her help and support
Farayi Β· 4 August 2024
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5/5
TrustpilotI would like to say a big thank you toβ¦
I would like to say a big thank you to Natalia, she is professional and responsible, always reply the email very fast even its on Saturday.
Pinke Β· 13 August 2024
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5/5
TrustpilotOliver in Beals Parkgate
Oliver in the Parkgate office was extremely helpful from the start to the finish. After using various agents previously I have never dealt with anyone like him. He goes above and beyond and made quite a stressful process really easy. Will only be using Beals in the future. He is an amazing employee and someone who should be rewarded for how he represents the company
Steven Β· 1 March 2023
Agent replied Β· 24 December 2024
Hi Steven, Thank you for your lovely review. Feedback like this means the world to us. Oliver was delighted he was able to help you with your recent enquiries! We hope you have a great day! :)
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5/5
TrustpilotFantastic personalised service
Aisha has been exceptional each time we have used Beals. Incredibly personalised and friendly service. Knowledgeable and helpful in all areas.
Daniel Β· 5 October 2022
Agent replied Β· 24 December 2024
Hi, thank you for taking the time to review your experience with Beal's. Aisha will be delighted to hear this! Have a good day :)
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5/5
TrustpilotBoth Lucy and Jade were friendly
Both Lucy and Jade were friendly, helpfull and very honest. Our experience was very positive throughout. Many thanks for your help.
RAYMOND Β· 30 October 2024
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5/5
TrustpilotChloe made the whole experience ofβ¦
Chloe made the whole experience of renting a place very easy, straight forward and quick. Always there, or her colleagues, to answer questions.
Tom Β· 23 September 2024
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5/5
TrustpilotQuick and efficient
Quick, efficient, and practical support for any issues in the flat from Oliver Lewis!
Nathalie Β· 21 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.