Every review we hold for the Wiltshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNewbury Office
Newbury Office - The team at the Newbury office connected with us from the outset. Andrew in particular, could not be faulted as our contact from start to finish. His communication was excellent, as was his honesty and transparency at every stage. We have subsequently recommended S&P to others and are very glad we found them to facilitate our move. Thanks to Andrew and the team for making what everyone knows is a stressful process, as stress-free as possible. We really appreciated everything about your approach. Thank you!
Customer · 9 August 2024
★★★★★ 5/5
GoogleSelling a house is always a little stressful so we wanted to have as smooth an experience as possible and Sarah Cull at S&P certainly made the whole process so much easier -we are very grateful to her for this. Always there when needed, reassuring, so personable yet always professional. We don't think any other agent in Salisbury could have steered us so well and we wholeheartedly recommend.
Calum · 1 August 2025
Agent replied · 18 April 2026
Thank you, Calum, for your wonderful review! We're thrilled to hear that Sarah provided you with such reliable support and made the selling process smoother for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotWe had a wonderful experience with…
We had a wonderful experience with Strutt & Parker but specifically Charles. As first-time buyers, Charles made the process as straightforward as possible and was always at the end of the line for any questions that we had, making a somewhat otherwise daunting experience feel exciting and manageable.
Christine · 11 September 2025
★★★★★ 5/5
TrustpilotHamish and Amy made marketing and…
Hamish and Amy made marketing and selling my property a breeze. They were very approachable, well organised with great communication and made the sale process very straight forward.
Carolyn · 11 February 2026
★★★★★ 5/5
TrustpilotWe have bought and sold property in a…
We have bought and sold property in a number of different countries, but it's a while since we bought in London. Even though Sarah was acting for the vendor, she was extremely helpful to us throughout the entire process, making valuable introductions to local experts and contractors.
Johanna · 14 August 2025
★★★★★ 5/5
TrustpilotRecently completed on a house marketed…
Recently completed on a house marketed by Strutt & Parker, with the assistance of Victoria Rose.Victoria has gone above and beyond both pre-completion and post. Let’s just say we had a few teething problems following completion yet despite the fact that the role of Strutt & Parker (& more importantly Victoria’s) had been fulfilled, she was there day and night to assist.A massive thanks to Victoria. Strutt & Parker are lucky to have you.
MR · 12 August 2024
★★★★★ 5/5
TrustpilotAndrew Ligertwood from Strutt & Parker was incredible.
From the first time we met Andrew we felt confident he was the person to take our home to market. He understood us, how much a home we had built and lived in for 30 years was a bittersweet move, however the time was right to down size.
Heather · 12 August 2026
★★★★★ 5/5
TrustpilotA Very Personable Execellent Agent
William Allison of the Summertown Office.I have had two viewings with Will this week and felt I needed to write a review. I have been buying and selling property for the last thirty years and Will is just the most perfect person to be an estate agent. He has just the right amount of presence and confidence but completely understands the need to also be silent and allow the prospective buyer time to think. All questions were answered succinctly and his calm persona makes him one of the best agents I have had a viewing with. He really is absolutely innately equipped for this vocation. Thank you so much! R. Wright
Rozzi · 1 March 2024
★★★★★ 5/5
TrustpilotAaron Turner at Strutt and Parker - excellent sales agent and negotiator
We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker!
Tim · 2 June 2026
★★★★★ 5/5
TrustpilotStrutt & Parker Review
We engaged Strutt & Parker to sell our country house property in May 2023. This turned out to be a very difficult period for property sales. We felt S & P gave us every support during this time, with regular communication, realistic appraisals and an enduring interest. We didn't feel that we went 'stale' and throughout the process S & P continued to promote our property and seek a buyer culminating in a successful sale. We are so very grateful for all that the team did to achieve this. We would definately recommend them.
Kathy · 15 November 2025
★★★★★ 5/5
GoogleAbove and beyond! As a buying agent, working with Sarah Cull is always a plus, as you know she will look after her client's interests, smoothing out possible issues before they arrive, and getting the deal through with a sense of humour!
James · 27 April 2024
Agent replied · 25 October 2024
Hi James, thanks very much for your review. We're glad Sarah was able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
GoogleSelecting Strutt and Parker proved to be a great move. Efficient from beginning to end and all done with great charm. Thank you to Sarah, Harriet and Natalie for achieving a sale in a difficult market
Mark · 22 March 2024
Agent replied · 25 October 2024
Hi Mark, thank you so much for your feedback. We will certainly pass your comments on to the team. Best wishes, Strutt & Parker
★★★★★ 5/5
TrustpilotThank you to Amy McMenemy
On behalf of my Husband & I, we wanted to extend our gratitude to Amy McMenemy in the proactive experience she provided for us throughout our journey to sell our property. We emigrated and left the sale of our home in the hands of Amy. In a somewhat tumultuous market, to say we were apprehensive about finding a buyer in a timely manner would be an understatement. It was through Amy’s tenacity and dedication from chasing every lead, to revisiting previously interested parties that she secured us a good buyer. We found her communication style extremely easy to work with, especially given we are now on the other side of the world. We have used Strutts for the last two sales of our properties & Amy exemplifies the great reputation they’ve built up over many years. Thank you Amy. We would personally ask for you next time should we return to the UK property market in future.Mr & Mrs Wilson.
Freya · 9 June 2023
★★★★★ 5/5
TrustpilotFlawless Sale
We were delighted with the service we received from Sarah Cull at Strutt & Parker. Selling a higher-value property in the Salisbury area can be challenging, given the smaller pool of buyers at this level, but she handled the process with top professionalism and insight.
Mr · 31 May 2026
★★★★★ 5/5
GoogleComplete professionalism, attentive service and client focus. Not sure that you can ask for more from your estate agent - I'd definitely recommend Sarah and her team to anyone.
Melanie · 18 April 2024
Agent replied · 25 October 2024
Hi Melanie, thanks very much for your review. We're glad our Salisbury team were able to support you throughout the process. Best wishes, Strutt & Parker
★★★★★ 5/5
TrustpilotS&P- A highly professional, efficient agency.
I am so glad I chose S&P to sell my large Georgian home. I have a long history of buying and selling houses so I almost expected the pitfalls and inefficiency that have become predictable from other agents. However, S&P's Consultant Gina Simpson made it a very short and pain-free process. I am sure behind the scenes she worked very hard, but for me her no fuss, no headache, and professional approach made it all go orderly and smoothly to its conclusion. Her negotiation skills on our behalf meant we ( she ) achieved almost the asking price in a home that is so unique it could easily have stuck around on the market if left to other agents' middle-of-the-road efforts.Gina is empathetic, full of great ideas and initiative for overcoming hurdles and is also very personable and pleasant to work with. I would not hesitate to recommend S&P to anyone at any level, but in particular for high-end properties.
Hazel · 13 August 2022
★★★★★ 5/5
TrustpilotTrying to sell in the recent economic…
Trying to sell in the recent economic climate was not easy. We were very happy with the service provided by Amy and Hamish who were always responsive and helpful, meeting as necessary to discuss next steps and how best to respond to a changing sales market. They realised how much the house meant to us over many years and made good links with our lawyer pending the sale.
Andrew · 4 September 2025
★★★★★ 5/5
GoogleFiona and Harry were absolutely wonderful at handling the purchase of a property for us. They were professional and friendly, and communication was superb. I am very pleased that they were the estate agents that we were working with.
Estela · 18 April 2023
Agent replied · 25 October 2024
Hi Estela, many thanks for your review! Kind regards, Strutt & Parker
★★★★★ 5/5
TrustpilotSarah Cull’s decades of experience…
Sarah Cull’s decades of experience provided us with fantastic advice and a clear strategy to sell our house so we could purchase our dream house. Sarah handled our copious amounts of questions with grace and professionalism throughout.
Harriet · 26 May 2026
★★★★★ 5/5
TrustpilotFirst class service
We have recently successfully sold our property with Strutt & Parker Salisbury, this is the 2nd home they have sold for us & having had an excellent experience the first time left us with no doubt they were the correct agents to use.Sarah Cull who is a Senior Associate Director was our contact & we have to say is a consummate dedicated professional in every sense of the word, as is Fiona Pengelly who is the director & head of residential sales. We had full control of our sale with Sarah’s professional focused advice constantly at our side, she is a highly talented agent with the utmost integrity & makes you feel that you are her soul client, nothing is to much trouble for her.There was daily communication with both us & our buyer which concluded with an extremely successful sale.The fees you pay are worth every single penny for the expert dedicated staff whose emphasis is attention to detail & providing a first class service to their clients. Our grateful thanks to Sarah, Fiona & all the team at Strutt & Parker.
Bernadette · 20 April 2022
★★★★★ 5/5
TrustpilotThankful to the good services!!!
1. Quick responses to our enquiries.2. Prompt arrangements to let us view the interested rental apartment.3. The agent Kathy Billing is professional, very helpful, considerate & efficient in her services to give us clear info and guidance in the process of finishing the tenant agreement. Meanwhile, she has been making good & relevant communications between us & the landlord so as to settle our enquiries and concerns about the rental apartment.4. The company provides a team of polite, helpful & effective workmen & technicians to follow up our requests on the cleaning & repairing jobs of the rental apartment before and after our moving in. 5. On the whole, we appreciate so much the professional & good services of the agent & the company provided.
Jackiewl · 31 March 2022
★★★★★ 5/5
TrustpilotKatie ( Lettings Team | Strutt & Parker, Gerrards Cross)
Context: Property let by Strutt & Parker, directly managed by landlord.After encountering several issues with the boiler and my landlord being out of the country, we opted to revert to Strutt & Parker for support and assistance.Katie from the Lettings Team, did not only go above and beyond her own remit to accommodate all issues in a highly timely manner, Katie also brought a lot of reassurance and a phenomenal delivery of empathy and kindness, when my emotions took the best of me.I commend and applaud Katie for her professionalism, efficiency and emotional intelligence.Endlessly, the performance of a team is only a true reflection of its leadership.Thank you Katie and Gerrards Cross Lettings Team.
S · 22 February 2022
★★★★★ 5/5
GoogleQuite outstanding service of a 6 bedroom house with cottage etc. S&P arranged for 21 viewings in 6 days before any advertising or publicity. Leading Partner Fiona Pengelly dealt with all these and achieved a best competitive bid to a cash buyer. She and the office kept fully abreast of the usual surveys and follow up questions by the buyers to ensure the sale proceeded to contract stage.
Viewings were handled superbly by Carola Mangnall and Sarah Cull and Maisie Umpleby completed the team on the well organised administrative side.
We simply cannot commend this office more highly. They are light years ahead of any other firm we have dealt with.
Robin and Christne PetherickPositiveResponsiveness, Quality, Professionalism, Value
Robin · 26 October 2021
★★★★★ 1/5
TrustpilotSadly our experience hasn't been great…
Sadly our experience hasn't been great with Strutt & Parker.Here is some honest feedback about our experience!1. Promises and deadlines for marketing our property were undelivered2. The photo shoot was that bad we had to appoint our own photographer.3. Once a viewing was booked we'd spend hours preparing our property to look its best and after the viewing we'd receive zero feedback.This was on the selling side only.Ref the purchasingWe were in a chain whereas both properties were marketed by Strutt and Parker. The vendors of where we were purchasing decided they couldn't find anywhere suitable after we'd spent £2500 on legal fees. If this was not bad enough we were even more mortified when Strutt & Parker willingly re-marketed the property just a few months later for £50k more without even consulting us first.This will be costly to Strutt & Parker going forwards as we are property developers in the area, and they could have generated a lot more business from us, however we have gone with another agent who will be selling 5 properties for us in the first instance.
Matthew · 7 October 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.