Trusted Agent profile · Wiltshire
★★★★★
642 reviews across 1 platform
Firs Road, Alderbury, Wiltshire, SP5 3BD
Linden Homes Southern's office in Wiltshire, at Firs Road, is rated 2.2 out of 5 across 642 reviews on 1 platform.
Every review we hold for the Wiltshire office, from every platform, shown as written. First names only.
1/5
TrustpilotVery bad experience and we didn’t even buy a house.
The communication from Linden/Vistry homes is appalling. We had to cancel a reservation and after reading reviews for aftercare service I think we had a lucky escape.It took 6 weeks to get our deposit back after endless emails and phone calls. Think very carefully before handing any money over!
2/5
Trustpilotwoeful
very poor customer service. They appear to keep no records of work that needs doing. Empty promises just to get you off the phone. Very polite though.
1/5
TrustpilotStay Away at all costs
Houses are very small and the show houses have small furniture to make the rooms look bigger. The build on these houses is dreadful and cheap, I have no idea why people would buy one. Much better options available in terms of quality builders.
1/5
TrustpilotAbsolutely useless after sales
Absolutely useless after sales. Bought in the south west and just get empty promises to fix any issue. Took 18 months to get the guttering fixed properly. Now been waiting 7 months for another issue. They never call back when they say. Have tried the complaints system and never received a reply. Useless!
1/5
TrustpilotLinden Homes. Woodhaven, Chalfont St. Peter
The poor workmanship has caused irreversible structural damage. Adrian Sims (MD Chiltern) has failed to remedy major works and the 2 year builders warranty is worthless. Our dream home is a catastrophe after just months of habitation. The remedial works has triggered Asthma in my daughter as Linden refused alternative accommodation
2/5
TrustpilotDon’t buy
If you are looking at the Harper’s Heath estate in Hatfield doncaster. Don’t buy. It’s like living on a council estate. Violent neighbours. Drugs. Etc. We wish we had never moved here. Sadly there are a minority which are ruining the community for the majority.
1/5
TrustpilotCustomer Service not good at all
Customer Service not good at all , you can't get in touch on phone and they ignore your emails .
1/5
TrustpilotLinden Homes Heathlands
We moved in 3 years ago and have had nothing but trouble from Lindens, extremely poor service and eventually gave up on most of our snags.DO NOT BUY FROM THESE COWBOYS.The site is still not finished and is left in a dangerous state.Avoid at all costs.
1/5
TrustpilotUseless company
Useless company. Changed estate plans after moved in with confirmation or signatures. No one wants to take ownership from Linden
1/5
TrustpilotPlease dont wast money we bought a…
Please dont wast money we bought a house at barley field and the finishing touches are just a mess it does not look like a brand new home at all. I was better of buying a house someone has lived in and doing it up myself
1/5
TrustpilotSherford -DO NOT BUY THEIR HOMES !
Terrible builder and don't expect to have your snag list completed quickly as still waiting after 6 months. Poor communications and a list of excuses - DO NOT BUY THEIR HOMES !
5/5
TrustpilotHeath Farm Estate, Greater Manchester
Heath Farm Estate, Greater Manchester. Only a couple of snags so far- moved in end of May 2022 so 5 months ago. 8 year site development- about 6 years left.Very good.
1/5
TrustpilotJust slit my tire on the curb of a…
Just slit my tire on the curb of a newly installed estate. By newly installed .. it's been there 3 years now. Willing to remove this review when they replace the tire. I have been in touch but don't seem to be getting taken seriously so far
1/5
TrustpilotDisgusting behaviour
As if you took away a garden built for the passing of four boys who sadly got there lives took from them!You can’t build over a memorial garden!No wonder the mother is upset. Disgusting behaviour!
1/5
TrustpilotU am a house owner here at Linden Home …
I am a house owner here at Linden Home. They are the worst house builders. All lies and rubish costumer service. The house is pulling apart in 1 year tome.I wish i could go back now and never had have been had to buy my home from them ever!!!!!
1/5
TrustpilotHanstead Park Bricket Wood
Hanstead Park Bricket Wood - Do not buy on this estate shoddy houses lack of respect for families and poor management. Actually now under Bovis Vistry. Complete and utter nightmare. Do yourself a favour and go elsewhere quickly !!!
1/5
TrustpilotInferior materials, poor customer Seevices
Inferior materials, incompetent sub-contractors, diabolical customer services. We have had issues such as garden used as a soak away for the site, toilet waste not coupled and flushing g into the ceiling void, electrical wires joined with parcel tape, poorly fitted flooring
1/5
TrustpilotCommunication is appalling
Communication from Linden Homes and Vistry Homes is appalling.DO NOT BUY FROM THESE COMPANIES - they will happily take your money and it will take you months and months and months to get snags sorted as they just don’t care after this.AVOID!!
2/5
TrustpilotTotally disappointed with Linden homes
Totally disappointed with Linden homes, the only good thing about them is Maureen, one of the sales representatives.I believe we were mislead from the start and I was so excited to be having a new home but quite relieved we pulled out now.
1/5
TrustpilotLost deposit
Paid £1000 deposit, then covid hit and they stopped building. Refused to provide contract or completion date so I had to pull out to prevent losing money waiting. They have not refunded me all of my deposit still.
1/5
TrustpilotBuying From Linden Will Ruin Your Life!
Buying from this company will literally ruin your life. Whatever you do, DO NOT buy from these people.They build terrible and dangerous properties and then leave buyers to pick up the pieces. It is a national scandal that this company is allowed to operate.
3/5
TrustpilotThe worst Developer ever!!!!
The worst Developer ever!!!!Floods, leeks and no remorse off taking responsibility for them action.
1/5
TrustpilotOnce you buy house...they never gonna …
Once you buy house...they never gonna complete snagging issues. They will blame you for everything. Good tip: After completion, keep condition to complete everything up to standard and then do exchange. Special emphasis on flooring and carpets, as poor quality. Don’t accept their karndean flooring.
1/5
TrustpilotLiars!
Customer service awful. Site managers keep lying to us saying the defects are our fault, despite having paid for surveys which show there’s a build defect.Don’t buy from Linden, choose a different house builder.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Linden Homes Southern's Wiltshire office has 642 reviews across 1 platform: 642 on Trustpilot (across the whole business).
Linden Homes Southern Wiltshire is rated 2.2 out of 5 across all 642 reviews.
Linden Homes Southern Wiltshire, Firs Road, Alderbury, Wiltshire, SP5 3BD.
