Every review we hold for the Wiltshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe've had a really good experience with…
We've had a really good experience with Hamptons. Our property manager, Harjeet Kaur Arla was exceptional throughout our tenancy. She was always very kind, professional, and incredibly responsive whenever we had any issues. During the busy end-of-tenancy process, she was particularly helpful, promptly providing cleaning company recommendations and ensuring we received the urgent letter we needed for our son's school application. Her support made our move-out smooth. Highly recommend her, and Hamptons.
Meghana · 10 March 2026
★★★★★ 5/5
TrustpilotSelen has been our property manager for…
Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.
Ryan · 16 June 2026
Agent replied · 22 June 2026
Thank you for taking the time to leave a review.
We are delighted to hear that Selen has consistently provided you with excellent service over the years. We understand how important it is to have a property manager who is responsive and supportive when issues arise, and it is wonderful to know that Selen has been able to deliver this for you.
Your kind feedback is greatly appreciated, and we will be sure to share your comments with Selen and her management team. Recognition such as this means a great deal and reflects the high standards of service we strive to provide.
Thank you once again for your continued trust in Hamptons.
★★★★★ 1/5
TrustpilotUnprofessional and costed me more money . Avoid !!
Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.
Krupa · 7 May 2026
Agent replied · 22 June 2026
Thank you for taking the time to leave a review. Providing excellent customer service is extremely important to us, and we are sorry to learn that your experience did not meet your expectations. We would appreciate the opportunity to look into the concerns you have raised. Please contact customercare@hamptons.co.uk with your details, and a member of our Customer Care team will be happy to investigate. Thank you again for your feedback.
★★★★★ 5/5
TrustpilotThank you to Danish
Danish has been very efficient and reliable in managing matters during our tenancy. We recently had an issue in the apartment, and he immediately contacted the landlord and proposed a practical solution. Thanks to his sound judgment, the landlord accepted his suggestion without hesitation, and the problem was resolved within three days. He also follows up to ensure matters are properly resolved and has made the process straightforward for us as tenants. His support as a property manager has been much appreciated.
Ada · 22 December 2025
★★★★★ 5/5
GoogleWhat a 5 star service!
Jenny Glover, senior letting agent from Hamptons was absolutely amazing during my letting process.
She came out to value my property for letting and came with so much advice and knowledge. She was honest and knowledgeable throughout my consultation, and was happy to spend time talking to me about any queries I had. She provided me with in depth literature to read in my own time, and was always at the end of the phone or email if I had further questions. She valued my property and kept me informed throughout the process. Jenny was timely in uploading my property to Rightmove, and the pictures of my home were first class. She gave me great insight into each of my possible tenants, which made choosing tenants easier. She accommodated me meeting them and she facilitated a smooth transition between being a home owner to a landlord. Nothing was too much work for Jenny, and this was so appreciated as I can imagine letting a property could be a challenging process. Jenny and the team have been nothing but supportive, informative and friendly. I have recommended Hamptons to others who are thinking of renting their cherished property! I’m so thankful I had Jenny as my letting agent. A gold star service from a gold star company. Jenny is a real asset to Hamptons, and I look forward to working closely with her again in the future. Kindest regards and many thanks, Ellie.
Ellie · 20 December 2024
Agent replied · 27 December 2024
Thank you for the great feedback Ellie. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Salisbury was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
TrustpilotDanish is an exceptional professional…
Danish is an exceptional professional who I would highly recommend. Very good service!!
Nicolas · 5 September 2026
Agent replied · 23 September 2026
Thank you for your fantastic 5-star review.
We are delighted to hear that Danish provided such exceptional service. Delivering a professional and positive experience is something we strive for, and it's wonderful to know that Danish made such a strong impression.
We really appreciate your recommendation and your kind words, which will be shared with Danish and the team.
Thank you for choosing Hamptons.
★★★★★ 5/5
TrustpilotPatryk has been our property manager…
Patryk has been our property manager for nearly two years. Every issue is dealt with quickly and communicated well, even if the resolution isn’t in our favour.
Dan · 27 May 2026
Agent replied · 22 June 2026
Thank you for taking the time to leave such positive feedback.
We are thrilled to hear that you were pleased with the service you received. Delivering excellent customer experiences is at the heart of what we do, so it is wonderful to know that our team met your expectations.
We truly appreciate your comments and will ensure they are shared with the colleagues involved.
Thank you again for your review and for placing your trust in Hamptons.
★★★★★ 1/5
TrustpilotSale and rental experience
I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.
Consumer · 5 December 2025
★★★★★ 5/5
GoogleExcellent service provided by the team at Hamptons Salisbury with the sale of our property. Chris Husson-Martin was very professional & informative when taking our original instructions & with marketing. Special mention must be made of Tania Dymock, who had the task of holding the chain together & keeping us informed of progress. She was absolutely excellent, going well beyond our expectations, with frequent quality updates and practical suggestions in moving the sale forward to fruition. All very much appreciated.
A · 4 December 2024
Agent replied · 11 December 2024
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotThank you!
I was extremely lucky to have Hamptons manage the property that I have been renting for a few years. In particularly, Saima Hasib was an irreplaceable link in communication - thanks to her attention to detail, professionalism and willingness to go an extra mile if needed, my experience has been smooth and enjoyable. I am delighted to have worked with Saima and the team, and grateful for Saima's exceptional level of support, positive attitude and friendly approach.
Anastasia · 30 December 2025
★★★★★ 5/5
GoogleI had an excellent experience with Hamptons Estate and Letting Agents in Salisbury. The team was professional, friendly, and extremely knowledgeable about the local property market. From the first contact to the final stages, everything was handled smoothly and efficiently.
Their communication was clear and consistent, keeping me informed every step of the way. What really stood out was their personal approach, they genuinely care about their clients and go the extra mile to make the whole process stress-free.
Many customers highlight their organisation, responsiveness, and helpful staff, making buying, selling, or renting much easier.
I would highly recommend them to anyone looking for a reliable and supportive estate agent in Salisbury!
Etu · 11 April 2026
Agent replied · 18 April 2026
Thank you for your kind words! Our team at Hamptons Estate and Letting Agents in Salisbury takes great pride in providing exceptional service. We are delighted to hear that our professionalism, knowledge, and personal approach made your experience stress-free. We truly care about our clients and strive to go the extra mile. Thank you for recommending us, it means the world to us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
TrustpilotOld Listed Country House
Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.
Claire · 6 December 2025
★★★★★ 5/5
TrustpilotOutstanding Service
Mel and her team at Hamptons in North Dulwich were outstanding throughout the sale of our property. Even during a period when selling was far from straightforward, they worked tirelessly and ultimately secured the price we were hoping for on our home in Herne Hill. Their professional service and commitment truly impressed us, and we would highly recommend them for any property sale or purchase in the Dulwich or Herne Hill area.
Markus · 5 January 2026
★★★★★ 5/5
GoogleWe utilised the services of Hamptons Real Estate, Salisbury recently in the purchase of a new property.
Interestingly, Hamptons have a modus operandi where once an offer has been accepted the sales team hand you over to a what they term a "Sales Progressor". Based on our subsequent experiences, this is a very well thought out strategy providing a focused approach to the all important nitty gritty bit of getting a purchase transaction over the line.
Our Sales Progressor was Tania and she proved to be extremely skilled in working with what at times felt like multiple stakeholders in an extremely thorough, diligent and knowledgeable way. Having a legal background also proved a real asset and she was extremely responsive at all times, whenever a follow-up was required or necessitated.
In summary, she certainly added a lot of added value and I would commend Hamptons for adopting this line of approach with their clients.
Murray · 22 September 2024
Agent replied · 22 October 2024
Hi there Murray, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleChris was with us for the long haul with our property as various things on our side slowed us down from the off. But throughout, he was continually adaptive, smart, and knowledgeable yet also supportive and compassionate. It was quite a sensitive sale for us and he was more than just an agent, but someone who navigated us through a complex process, with some complex stakeholders to boot. To Chris and all his team THANK YOU.
Angie · 16 November 2024
Agent replied · 23 November 2024
Thank you for your review Angie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotBig thanks to my Property Manager: Nikki Cullen
Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.
Richard · 13 April 2026
★★★★★ 5/5
TrustpilotThe house we have rented through the…
The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.
Claire · 4 October 2025
★★★★★ 5/5
GoogleGreat customer service. Charlie was great to deal with. From the very first conversation, she was kind and genuinely cared about helping me. Decided to stay put in the end but will reach out when looking again! Thanks Charlie
Daniel · 24 December 2025
Agent replied · 23 January 2026
Thank you for the wonderful review! We are thrilled to hear that Charlie provided top-notch customer service and showed genuine care for your needs. We understand that staying put is the right decision for now, but we look forward to assisting you when you're ready to make a move. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
Ellie · 22 April 2026
★★★★★ 5/5
TrustpilotIncredibly happy with Hamptons Balham
We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab.
Rowina · 23 December 2025
★★★★★ 5/5
TrustpilotOur current tenancy with Hamptons is…
Our current tenancy with Hamptons is coming to an end soon and our property manager, April Keane, has been amazing throughout our 2-year tenancy. She’s extremely responsive and very helpful, we’ve never had a reason to worry. Any issues that arose (and these were quite minimal), April was our first point of call and got it sorted for us efficiently.
Aby · 23 February 2026
★★★★★ 4/5
TrustpilotI had a really great experience with Grace
I had a really great experience with Grace throughout the whole process. She was friendly, professional and incredibly helpful from the initial viewing through to getting everything finalised. The whole process was handled quickly and efficiently, which made what could have been a stressful move feel very straightforward.
N/A · 10 September 2026
Agent replied · 23 September 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that Grace provided such a positive experience throughout your move. It's great to know that her friendly, professional and proactive approach helped make the process smooth and straightforward from the initial viewing right through to completion.
Hamptons takes great pride in delivering excellent customer service, and we are delighted to hear that Grace's support, communication and efficiency made such a positive difference.
Thank you again for your recommendation and for choosing Hamptons. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotHamptons have been the letting and…
Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.
Frances · 7 May 2026
Agent replied · 22 June 2026
Thank you for your lovely review.
We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback.
Your comments are very much appreciated and will be shared with the team.
Thank you again for taking the time to leave your review.
★★★★★ 5/5
TrustpilotDanish is by far the most helpful…
Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!
Niki · 21 November 2025
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