Trusted Agent profile
★★★★★
91 reviews across 2 platforms
94 Ermin Street, Stratton St Margaret, Swindon, Wiltshire SN3 4NQ
Allen and Harris's Wiltshire office at 94 Ermin Street is rated 4.6 out of 5 across 91 reviews on two platforms, including 90 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Wiltshire office, from every platform, shown as written. First names only.
5/5
GoogleIt has been very hectic to buy a house currently. The housing market has been very busy. Buying a house has become a long and exhausting journey for us and sometimes a kind and friendly face helps a lot ,I have had lots of viewings for the past few months with different agents but Mr Steve stood out . He knows what he is doing!!! Very friendly and approachable. It was lovely to view a house with him.We actually love the house as well . Fingers crossed..
5/5
GoogleI had my house sold through them and I am really happy about the sale. The branch staff especially the branch manager Matthew Perk were all polite and always responsive.
5/5
Googlei recently brought a house with allen and harris, such amazing customer service, millie showed us round, she was so polite and professional
Many thanks for your fantastic 5* review Katy. Best wishes, Lucy, Customer Relations.
5/5
GoogleKept in touch throughout the buying process. Very nice staff and useful resources.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
1/5
GoogleAbsolutely useless service. Do not waste 12 weeks with this business. Lacking communication and management
Hi Deborah, I'm sorry to hear about your experience with our service. We value your feedback and would like to address your concerns. Please contact us at … More
5/5
GoogleGemma and her staff were really helpful, they kept us updated on all aspects of the sale. Answering any questions quickly and efficiently. Would definitely recommend.
Thanks for the wonderful 5* review and recommendation Sandra Stephens! Best wishes, Lucy, Customer Relations.
5/5
GoogleHayley Mcgarry was brilliant. Really friendly, helpful and very knowledgeable about the area. She is one of few agents that i have mate who is extremely approachable and can go an extra length to help. I do highly recommend for her service.
5/5
GoogleSold my property with Allen and Harris ermin street last year, great service no hassle. Nice smooth process
Thank you for taking the time to leave us this great 5* review Harry. Kind regards, Lucy, Customer Relations.
4/5
GoogleWould like to thank both Millie and Gemma for their help during my purchase, would highly recommend!
Thank you for your lovely review and recommendation Paula. Best wishes, Lucy, Customer Relations.
1/5
GoogleWould not recommend. Not trustworthy. My sister and her husband was looking to buy their first house, wasted their time and money. Waited for them to pay for everything, At the end they decided to sell the house to someone else. Everytime they try to contact them, they will say that they got some other call to receive and would contact them asap but never did. They even talked with the manager Stephen but he hanged up the phone on them. Talked with this lady named Gemma and she said “if you want to complain then here’s a email you can complain”. We have had bought houses from other agencies before and never had these kind of problems, really disappointed. They have spent months trying to buy the house they liked. All the stresses they have gone through. They could have looked for other houses but the agency said dont worry you will get this house from the start. Don’t waste your time on this agency. P.S I didn’t wanted to give any star but hav to give them one to post this.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleHad a viewing with Millie, she was absolutely great and so friendly!
Thanks Maisha for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently been looking for my first property with my partner and I got told by a family member to use this office as they highly recommended them and told me that the manager Steve had been round to do a valuation on their property before. They said he was one of the nicest gentleman they have ever met. We was greeted by a lady called Abi, who has shown us a couple of properties and went above and beyond for us. Abi explained the whole process to us as we have never done this before. We would highly recommend this office to anyone, the customer service was amazing and were both so helpful.
5/5
GoogleI would like to thank all of the Allen and Harris team for a great job handling the selling of my mother's house. It's was a difficult time for us due to moving my mother into a home and then flying home to Australia. The team made the sale and financial transaction go very smoothly and always kept us informed. Job well done.
5/5
GoogleMe and my partner used Danielle White at the Ermin street branch in swindon to arrange our mortgage for our first home, Danielle is so helpful, friendly and is always quick to respond to any questions, highly recommend!!
5/5
GoogleJade Edwards was very helpful person. She never ignore my problems with buying the house. Jade always returned my phone calls and emails. Thank you for hard work for she and the team Allen and Harris ermin street .
5/5
GoogleMathew and Steve were brilliant answered all my questions would highly recommend thank you
5/5
GoogleI was introduced to a property through Allen & Harris, and their representative Ashley Elbourne did a brilliant job of showing me around the property, pointing out the special features and really taking his time to help me, answering all of my questions. He had clearly done his homework and knew the property and the area inside out.
5/5
GoogleAshley Elbourne showed us around a property on Saturday and I would like to mention how impressed we were with how he tailored and personalised the entire experience. He rembered in fine detail exactly what we were looking for and highlighted these elements throughout the showing. Thanks very much for remembering these details Ashley, a class performance.
5/5
GoogleGrate place grate people
Many thanks for your marvellous 5* review Karl. Best wishes, Lucy, Customer Relations.
5/5
GoogleGeorge, a very knowledgeable, friendly and helpful Man that helped us make our decision. Showed round a delightful property Thank you
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent from start to finish. Really happy with the service.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleGemma - not sure if new or not but poor service.
We are very sorry to hear that you have received poor service from Allen & Harris as we pride ourselves on customer satisfaction at the highest level. As we have been unable to find a record of having dealt with you, please contact the branch so we can assist in rectifying the problem for you.
5/5
GoogleVery nice people, especially Abbie, so friendly and warm.
5/5
GoogleHighly recommend this estate agents. Very friendly & professional & made the whole transaction easier. Mostly spoke with Matthew, Claire & Ashley who were absolutely brilliant throughout the whole moving process. Thankyou to all your team . Your all brilliant.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Allen and Harris's Wiltshire office has 91 reviews across two platforms: 90 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
Allen and Harris is rated 4.6 out of 5 across all 91 reviews, and 4.6 out of 5 on Google from 90 reviews, checked 9 October 2026.
Allen and Harris, 94 Ermin Street, Stratton St Margaret, Swindon, Wiltshire SN3 4NQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
