Every review we hold for the Wiltshire office, from every platform, shown as written. First names only.
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5/5
GoogleBradley Herbert from Allen & Harris, Ermin Street was our mortgage broker, and he supported us throughout our entire house-buying journey. He was incredibly efficient and communicated clearly at every stage. Our search took almost a year, with several purchases falling through, but Bradley remained consistently supportive and guided us through each viewing and decision. We truly appreciate his dedication and wish him all the very best.
Santneel Β· 27 November 2025
Agent replied Β· 27 December 2025
Thank you so much for your kind words, Bradley is an amazing member of our team and we are so glad he made your house-buying journey a positive one. Congratulations on your new home, we wish you all the happiness in your new space! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleJake Bryan our mortgage advisor was amazing.
I couldnβt be happier with the service I received. Everything was explained clearly, questions were always answered quickly, and I felt genuinely looked after throughout the process. Highly recommend to anyone looking for a reliable mortgage advisor. Thank you!
Alexa Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words, we are so glad to hear that you had a positive experience with our mortgage advisor, Jake Bryan! It's our goal to provide exceptional service and make the process as smooth and easy as possible. Thank you for recommending us to others! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleMillie from Allen and Harris has been absolutely brilliant. We viewed a lot of houses in a short space of time, meaning a lot of interaction with various estate agents too. Millie was by far the most organised and professional person we dealt with. She made booking viewings simple and stress free, was happy to add additional properties to our meetings where possible and had clearly built a good rapport with vendors. She was able to answer most of our questions based on her extensive knowledge of each property and anything she couldn't answer at the time she found out and got back to us about very quickly. So far we have had excellent service from Allen and Harris and would highly recommend them to anyone looking to sell in comparison to others in the area.
Constance Β· 16 May 2024
Agent replied Β· 15 June 2024
Many thanks Connie Grimmer for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAllen and Harris are a amazing company Gemma Millie and George were outstanding,
I don't live in swindon and boy were they helpful every time I had a concern if I couldn't get hold of them as soon as they knew they missed my call they phoned me back,
Any worries I had if I had a concern about the house they were a call away and would check the house they were amazing with the viewings having so many in a few days as its was listed they're advice was beyond helpful,
I couldn't get to Swindon to do the final meter readings and Gemma the manger went and took them even though it wasn't part of her job thank you Gemma so much ill never be able to thank you enough for all your help.
If I had to recommend a estate agent I would highly recommend the lower stratton branch and Gemma team 10/10
(I did had another estate agent look at the property before I put it on the market they were rude pushy horrible,)
(I won't mention they're name but they were very unprofessional)
But Allen and harris and Gemma team were not pushing anything they were kind and held my hand every step of the way as it was my childhood home I had to sell and sad sale.
Thank you Gemma Millie George and all your team at Allen and Harris lower stratton xxxxxxxx
10/10 AAAAAA+ I would score more because I was that impressed π π π
Lavinia Β· 16 May 2024
Agent replied Β· 15 June 2024
Lavinia Freeman thank you for taking the time to leave us a wonderful 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHaving had 2 viewings with you guys got to say very welcoming and friendly & helpful would definitely recommend Regards Paul
Paul Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words, Paul! We strive to provide a welcoming and friendly experience for all of our customers. Your recommendation means the world to us. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAllen and Harris were extremely proficient and helpful for the sale of my house. Gemma was on top of everything, always available for a call for more information, and at chasing other parties when needed. I could not recommend her enough.
Katherine Β· 16 April 2025
Agent replied Β· 25 October 2024
Many thanks for the fantastic recommendation and 5* review Katherine. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat team working at the Swindon branch. Millie Swainsbury was the agent who assisted in the viewing of properties and answered all our questions.
Her charming and honest nature put myself and wife at ease, considering this is β¦
Rahayed Β· 16 April 2025
Agent replied Β· 10 December 2024
Many thanks Rahayed for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
FacebookAllen & Harris was amazing & i would highly recommend them to anyone such a friendly team. thank you to Gemma, Milly & Jake & also Bradley. Thanks to you we are now moving very soon to our forever home. x
Amanda Β· 19 January 2025
Agent replied Β· 22 September 2025
Hello Amanda,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Gemma, Milly, Jake, and Bradley were able to assist you in moving to your forever home. Your recommendation means a lot to us.
Best wishes,
Lucy, Customer Relations Team
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5/5
GoogleHaving been to various mortgage advisors I found Brad to be outstanding. He simplified the process, was engaging and genuinely passionate about finding best results for me as a customer. Would highly recommend Brad!
Debbie Β· 16 April 2025
Agent replied Β· 25 October 2024
Many thanks for your fantastic 5* review and recommendation Debbie. Best wishes, Lucy, Customer Relations.
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1/5
GoogleDo not trust as tenants, they have ignored all of our emails and have not given our tenancy deposit back despite multiple attempts. They have ignored our emails too. They use an insured policy so be aware as this relies on them sending it back.
Esme Β· 16 March 2026
Agent replied Β· 16 April 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at review@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleAllen and Harris have been amazing, especially Millie. She has kept me updated and informed at all times. This is especially important as I am selling my late mothers house and she has made sure every appointment runs smoothly. Thank you
Karen Β· 28 November 2024
Agent replied Β· 11 November 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Karen! Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe had the pleasure of having our appointment with Jeremy today. Jeremy was fantastic, has given us a great insight of our property and our journey. He was full of great information and was very professional. Thank you!
Oliver Β· 28 December 2024
Agent replied Β· 9 January 2025
Itβs really lovely to read another 5* review Oliver. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
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5/5
GoogleReally great team at Allen and Harris Ermin Street. Sold my mothers property really quickly and From start to finish were always friendly and professional. Always on hand when I had to ring or email with prompt answers to my questions. Would definitely recommend. Special Thanks to Gemma , George and at the start Ashley.
Marina Β· 19 October 2023
Agent replied Β· 15 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleRemortgaged my house to a better deal with Danielle White helping narrow down what I wanted. Found them very helpful at branch and have viewed a house with them recently.
That was 5 years ago. Just bought a house through them and they were very friendly and helpful.
Sally Β· 18 November 2023
Agent replied Β· 15 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have found Ashley to be highly skilled. When we found ourselves unsupported by another estate agent he offered us professional advice highlighting the options available to us. Every question or concern we had was listened too and responded too. He was supportive and kind during a really challenging time going above and beyond on so many occasions.
When our contract with the said agent expired we moved over to Allen and Harris. Ashley has continued to be attentive without being pushy, ensuring we have everything we need to ensure a sale on our property.
We highly recommend Ashley and his team if you are looking for truly experienced people in the field of house selling, which can be unbelievably stressful if you do not have someone like Ashley guiding you through it.
Caroline Β· 16 June 2023
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5/5
GoogleI would like to extend my heartfelt gratitude to the entire team for playing a pivotal role in putting me and my family on the property ladder. Right from the viewing till we collected the keys, you guys have been amazing. We moved in and love the place.
Steve even though he tried his best to get our crazy solicitors to reply, his reassuring and calm demeanor was enough for my wife to calm herself down. Matthew has been absolutely brilliant right from the start helping me make my way through. Overall a wonderful experience with Allen & Harris. Would definitely and highly recommend to family and friends.
Swiston Β· 16 June 2023
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5/5
GoogleAllen and Harris (Ermin Street branch) were a sheer delight to work with. I recently completed a property purchase through them. The viewing arrangements, liaising with solicitors & information exchange were lucid. Special mention for Mia, & Bradley. I definitely recommend Allen & Harris
Sudipto Β· 28 September 2025
Agent replied Β· 27 December 2025
Hello Sudipto,
Thank you so much for your wonderful 5* review! We're thrilled to hear that your experience with Allen and Harris on Ermin Street was delightful and that Mia and Bradley made a positive impact. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleI used Allen & Harris Ermin Street to sell my house and found the whole process really great, they explained what would happen, gave good advice on preparing my home, listen to my sometimes silly questions & answered them. The whole team were brilliant so thank you very much A&H for helping me sell my home.
Alan Β· 24 March 2025
Agent replied Β· 19 May 2025
Thank you for taking the time to leave us your 5* review Alan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GooglePrompt response to queries. Kept up to date. All team members were pleasant, helpful and professional.
Roberta Β· 11 April 2026
Agent replied Β· 16 April 2026
Thank you for the wonderful review! We strive to provide prompt and helpful service for our valued customers. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleWe recently purchased our First house with Allen & Harris, We had the best experience as Matthew and team helped us throughout the process, Matthew has been professional and quick to respond at all times. He always responded with patience to my many questions and queries. We were happy with the whole process. Great team, very professional and responsive. We would highly recommend, very grateful to them for getting us our dream home.
Aletta Β· 16 June 2023
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5/5
GoogleMichael at Allen and Harris has been fantastic throughout our entire experience. Heβs been so helpful and kept us updated and reassured no matter what. Great service!
Thank you again!
Katie Β· 27 November 2025
Agent replied Β· 27 December 2025
Thank you so much for the kind words, we strive to provide exceptional service every step of the way. We're thrilled to hear that Michael went above and beyond to assist you. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleSelling your home can be a stressful experience, more so when it is part of a divorce settlement. I expected the team at Allen and Harris to provide a professional service, which they did. What I didn't expect were the efforts made to alleviate as much of that stress as practicable. A truly outstanding service. Many thanks to Matthew, Ashley, Gemma and George for your additional time and exemplary customer service.
Gary Β· 16 June 2023
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5/5
GoogleWe have recently bought our second family home that was listed with Allen & Harris and from the very start we have dealt with Rachel Burt, from requesting more information on the property, Rachel came straight back to us on the phone with more details of the propety, to meeting us at the property for the first time she has always been super friendly and approacable! She didn't pressure us when it was time to put an offer in and since offer to exchange no question or favour has ever been too much, she has been a point of contact and helped us through the whole process and has always got back to you if she was out on other viewings! From when we bought our first property and not having the best experience with another branch of Allen & Harris, the Ermin Street branch and Rachel have really turnt it around for us and have would strongly recommend using this branch!!! Thanks Rachel for all your help!!!
Corey Β· 16 June 2022
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5/5
GoogleI am very much delighted to write about the Team at Allen & Harris, Rachel Burt The Sales Negotiator is very professional, polite and very much informative, she accommodated our request to view the property on a very short period of notice and for that I am very much thankful to her. I would also like to thank Mathew Peters the Branch Manager for being very profesional and getting us into the buying process so quickly and keeping me updated all the time and lastly I want to thank Chloe O'Neil the Mortgage Consultant for getting us into quicker mortgage process.
Ken Β· 16 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.