Trusted Agent profile · Wilmslow
★★★★★
169 reviews across 1 platform
6 Water Lane, Wilmslow, SK9 5AA
Part of Savills, see every office.
Savills's office in Wilmslow, at 6 Water Lane, is rated 4.9 out of 5 across 169 reviews on 1 platform, including 169 Google reviews rated 4.9.
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Every review we hold for the Wilmslow office, from every platform, shown as written. First names only.
5/5
GoogleI recently worked with Adam Walker from Savills and had a great experience. Adam was friendly, professional, and really flexible with arranging viewings to fit our schedule. Highly recommend him for a straightforward and positive letting process!
5/5
GoogleWe have just sold the home we have loved for over 16 years through Savills Wimslow and can’t praise the professionalism of the whole team enough, especially Andrew Thorpe and Jean Pilkington whose expert knowledge, genuine warmth and personal commitment to finding us the ‘right' buyers has turned a stressful turning point in our lives into a positive experience. Selling our converted barn in the Peak District National Park was a nut too tough to crack for other agents as it was a difficult property to value. Over the last twelve months we used two other local agents but the promised stream of viewers never materialised. Andrew’s valuation for our rural location was carefully researched and spot on. The professional marketing materials included drone shots which accurately portrayed our home in its stunning setting. Savills generated half a dozen qualified leads immediately from their data base and through targeted promotion. We had four offers around the marketing price on the table in a month, as promised. Most importantly to us we found the 'right' people to make our home theirs. We achieved our asking price but didn’t accept the highest offer, nor was there any pressure from Savills to do so. Savills were open, transparent and honest in their dealings with us and prospective purchasers. They were efficient and clear in all communications. The whole office worked as a team. We had every confidence Savills would sell our home and that the offer we accepted would go through to exchange/completion. We have bought and sold many houses over the years but none we have loved as much as this one. Savills have been the best agents we have ever used. It goes without saying we have no hesitation in recommending them.
5/5
GoogleWilmslow branch All the staff were professional, friendly and helpful when I was looking to buy a property. It was the main reason I chose them when I wanted the same service for the sale of my property. Special thanks to Andrew and Sofia I Will definitely use them again They were always on hand to give advice and to give honest feedback. They managed our expectations to perfection, they used professional photography, which is the first impression buyers have, and I believe this is very important and it was priced to sell. House sold in 5 weeks and it was stress free from start to finish. Fantastic service.
4/5
GoogleAdam was really helpful throughout the whole process when renting. He was happy to help, kept me informed and made the process really easy. Really appreciated all his help, thank you!
5/5
GoogleWonderful service from the team during our purchase of a property. Lucy was fantastic at driving the process and getting the outcome we wanted. Highly recommended
5/5
GoogleFantastic experience from start to finish with Savills. Adam W gave a fantastic service throughout. He was personable, responsive, and really pushed to get the property rental start date over the line as efficiently as possible. Many thanks to Adam and the team.
5/5
GoogleThe service at Savills goes far beyond that of a 'standard' Estate Agent. Whilst they were extremely professional and efficient during the purchase of our house, we've found them to be incredibly helpful since in providing advice and market insight with regard proposed building work and improvements. As well as providing creative ideas, Andrew and the team's expertise has ensured that work we've done has the best chance of adding value and securing a return on our investment. Would highly recommend Savills Wilmslow.
5/5
GoogleEXCELLENT SUPPORT AND SERVICE We had a very complicated house sale culminating in losing our buyers but through the hard work of Andrew and Sofia gaining new buyers. Their knowledge of the market is superb as is their attention to detail. Andrew and Sofia were both an enormous support to us. A good agent provides clear communication, answers emails, responds to phone calls and most importantly keeps their client informed at all times. Nothing was too much trouble for them. The work and time they put into our sale was exceptional. Our sale ended with us exchanging and leaving our house to move into our new property within the same week not something we ever envisaged but it definitely worked for us! I would have absolutely no hesitation in recommending Savills, Wilmslow. You definitely get the service you pay for.
5/5
GoogleGreat service throughout the process. Professional, friendly & knowledgeable staff. Lucy & Sophia have been an immense help in providing recommendations, guidance & help which has made our move so much easier given we are new to the area going above & beyond what is required within their roles. Thank you.
5/5
GoogleAn exceptional service from start to finish. Their expertise in how to market our property from Andrew their manager enabled us to get higher than asking price and a sale agreed within weeks of going on the market. The support provided during the sale from all staff was first class with a special mention for Lucy in the Wilmslow office who took ALL the stress and hassle out and made it actually a pleasure to go through the sale with them. We got a better price, quicker sale and better service than we would have from anywhere else and I can't recommend them highly enough!
5/5
GoogleHaving just moved, I am extremely happy with the service I have received in the hands of Savills, from my very first meeting with the Lettings Manager Tom Burke who understood exactly what I was looking for and found the property for me within days of our meeting. I would also like to particularly mention Adam who answered all of my (daily) questions and professionally executed the move with good humour and patience - both really important to me! I would have no hesitation in recommending this team to anyone.PositiveResponsiveness, Professionalism
Our pleasure, Yvonne - it’s been great dealing with you. Thank you very much for the kind review. Enjoy the new place! Tom
5/5
GoogleIncredible experience from both Sales and Rental teams at Savills over the years Wilmslow lead by Andrew and Tom respectively and their awesome teams. Professional, knowledgeable and responsive were traits my wife and I highly admired and we knew that when the Savills team were showing potential buyers/renters around our homes, they were in incredible hands and that a good experience was going to be had by all. There are so many agents now in Cheshire it can be hard to know who to choose but based on our multiple experiences with Savills Wilmslow, we'd go with them every time.PositiveResponsiveness, Quality, Professionalism, Value
Thanks James, appreciate the kind review. It’s been great working with you.
5/5
GoogleExcellent service from start to finish from both Tom and Adam. Thoroughly professional at all times and communication always great. Special mention to Adam who went above and beyond throughout. Best Estate Agent I've used by far. Highly recommend.PositiveResponsiveness, Quality, Professionalism
You're very kind Tom - thanks for the great feedback (and yes, fully agree on Adam). All the best with the tenancy - we're always available if you need us. Tom
5/5
GoogleOutstanding work from the team at Savills. They have been hugely professional, and diligent throughout the purchase process. Special thanks to Anna Stocks for all her efforts.PositiveResponsiveness, Professionalism
Peter, thank you so much for your feedback which is most appreciated. Anna is a fine agent who very much enjoyed working with you. With best wishes for the future. Charlie
5/5
GoogleI recently sold my property in Wilmslow through Savills and had a fantastic experience. Tamar, Sofia, and the team were very helpful all the way through the process and helped us reach a speedy completion. I would definitely recommend Savills to anyone looking to sell a house in the area!
Nicholas, thank you so much for your review and we’re delighted that you were pleased with the service provided. With very best wishes from us all.
5/5
GoogleWhere to start? Our house was in some ways unique both in location and given the fact that there is going to be a village built behind what at the time of sale were open fields. From our first meeting with Andrew Thorpe there was no doubt in our mind that Savills were the estate agents to present our house to market! His realistic valuation and common sense approach to marketing our property put him and his team leagues ahead of the competition. Yes, they are more expensive but that investment was returned many times over! The final sale of the house was tricky due to a legal issue but this is where one of Andrew's team, Sofia Da Silva, really stepped up to the plate and worked tirelessly to see the sale reach a succesful conclusion. All my wife and I can say is "a big thank-you" and with out reservation recommend Savills of Wilmslow to anyone thinking of bringing their house to market.PositiveResponsiveness, Quality, Professionalism, Value
John, thank you for your kind review. I know from Andrew and Sofia that you and your wife were a pleasure to work with and they are pleased that a satisfactory result was achieved.
1/5
GoogleTerrible experience from start to finish. Rushed around the property didn't even see the whole house, not left to wander. Agent - Sofia clearly lacking any enthusiasm and seemed annoyed to have to show us around, told us not to take photos on several occasions. We ended up offering as we loved the house, only to be met with a brick wall. Sent an agreement in principle plus mortgage adviser emailed numerous times and called office to explain how I was funding, also being in a position to close in 3 weeks. Still blocked by estate agents. complete lack of knowledge on different avenues to fund a property. Sofia even went as far as to ask me if I could afford the method in which I was funding the property and if I knew how much stamp duty is, spoke to me in such a condescending manner, so far stuck up her own **@.... don't know since when estate agents became financial advisor's, called to complain only to receive excuses about Sofia's behaviour from Manager Lucy. I do think I know how much I can afford having bought properties previously!! Everyone I told were shocked how unprofessional Savills were, and then it all came to light when she called to say someone who couldn't get the property previously had miraculously sold their property and their previous offer was accepted over a weekend! What a joke, clearly corrupt, delaying my offer so this person could get it. Absolutely humiliating and stressful experience needless to say I would never use Savills Wilmslow again even if they had the most beautiful house. Never had this issue from hundreds of agents I have dealt with over the years. So so unprofessional!! Diane and Ed who I dealt with briefly were lovely!
5/5
GoogleAndrew Thorpe is a very nice, knowledgeable guy....and he did try very hard when he sold my house. Everything is spit spot and the staff there, esp Sofia, are on the ball. Sofia is REALLY REALLY lovely. Never missing appointments and never forgetting to inform me. I would give them 10 stars if I could. If you are selling in Alderley Edge, Wilmslow or anywhere in East Cheshire, GO TO THEM!!!!
5/5
GoogleBig thanks to the very efficient team at Savills Wilmslow. Found our beautiful home with them back in September and considering we were in a chained position, we were able to complete and move in by the end of January, right before going away on holiday. This was a major relief for us as it meant we were able to go away completely stress free from a pending move and were able to toast several times, throughly enjoying the holiday! Don't think it could have happened that way if it wasn't for the promptness and efficiency of the team, especially from Tamar. Will happily recommend and consider using them again in the future.
5/5
GoogleHuge thank you to Adam Walker! Adam Walker and his team at Savills were super helpful and professional during the process of renting the flat. He was 24/7 willing to help and always with a nice and professional attitude. I would totally recommend letting with them the process was really fast and smooth. Thanks again!
5/5
GoogleFirst time going ahead with Savills and Adam Walker made the process a breeze from start to finish! We found the perfect property for us and Adam was on hand 24/7 with answers to all of our questions. He helped us with any issue we had and put our minds at ease. This made everything move swiftly, getting us in and settled before Christmas. Thank you Adam!
5/5
GoogleI have used Savills numerous time to rent property.... they are extremely professional and very helpful. They always rent out for me with a high caliba of tenant. I would like to mention of particular professionalism and excellent sales rapport Adam. No job is to big or too small!!! He has even had the hoover out on occasion. My last rental the new tenants clarified his work ethic as above and beyond. Regards Stephanie VickersPositiveProfessionalism
Happy to help, Stephanie! Thanks for the kind feedback - it’s always a pleasure working with you. Looking forward to the next one!
5/5
GoogleFrom the initial contact until completion Savills were and are head and shoulders above all other Agents in Wilmslow and surrounding areas. The whole team but especially Sofia who handled my sale were brilliant. Utterly professional at all times but also extremely personable and calm in what can be a very stressful time. I wouldn’t sell with any other agent. Thank you !
5/5
GoogleI can highly recommend Anna Stocks at Savills in Wilmslow. I found Anna to be excellent at her job keeping me really well informed every step of the house purchase. Anna helped with all my enquiries promptly and was always at the end of the phone if I needed her. Highly recommend.PositiveProfessionalism
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Tell us what you need and we'll put you in touch. Savills Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wilmslow.
