Jordan Fishwick reviews

★★★★★ 5/5

Trustpilot

Property Management

I rent my property through Jordan Fishwick. Yasmine is the lettings manager and she has been incredible! I’ve had some really bad experiences with letting out my property in the past and Yasmine makes sure she puts my mind at ease, is always willing to go over anything and has been absolutely fantastic. So far so good!!

Bryony · 12 June 2024

★★★★★ 5/5

Trustpilot

Excellent Estate Agents

I was moved in quickly during the Christmas period by Jack and I was assigned Joely Brooks as my agent. From start to finish Joely was always quick to reply and helpful. My flat was maintained and checked by quality contractors throughout my tenancy and they worked around my work schedule. Joely Brooks helped me through the exit process smoothly and fairly and have my full deposit back within 3 working days . From my personal experience I would recommend Jordan Fishwick as an estate agent for myself or others. Thankyou for a smooth and pleasant tenancy especially Jack and Joely brooks.

Mr · 22 October 2024

★★★★★ 5/5

Trustpilot

Excellent customer service

Maura was fantastic from start to finish . She gave excellent advice and ensured we got a great sale. Maura was responsive to any queries and always reassured me . When other parties were slow to progress Maura was great at following them up.Highly recommend !! Very personable service from start to finish

SLATER · 2 August 2024

★★★★★ 1/5

Trustpilot

Wilmslow branch

I made 5 calls to try and get a viewing and only on the fifth call I made, they informed me that an offer had been miraculously received and taken off the market. Not impressed.

Jennifer · 23 June 2026

★★★★★ 5/5

Google

Had a great experience in our dealings with Jordan Fishwick. Incredibly helpful, efficient and honest. Managed to sell our home and make the experience a lot easier and less stress. I’d like to make a big shout out to Theo, who has a great …

Joel · 16 November 2025

★★★★★ 5/5

Trustpilot

Harriet and the team were great and…

Harriet and the team were great and made the transaction easier.

Jason · 26 July 2026

★★★★★ 5/5

Google

The service I have received from the staff at Jordan Fishwick Wilmslow has been excellent ! In particular Richard Peck who’s commitment to my sale has been amazing, and also Lara Tagg who made sure we had lots of interest and lots of …

Trish · 16 October 2025

★★★★★ 5/5

Trustpilot

Excellent experience and service from Jordan Fishwick

From the first visit there was a genuine passion for selling our house and appreciation of the home we'd created (and potential for another family to enjoy it!) Communication with Harriet was great and she really worked hard to push through to the end point (completion).

Michaela · 6 August 2024

★★★★★ 5/5

Trustpilot

Excellent property management

Jordan Fishwick have managed properties for me for the last 12 years. Have been very happy with the service provided. Joely Brooks has been my contact for the last few years. Joely goes above and beyond to make sure everything runs smoothly and replies to emails quickly.

Andrew · 10 June 2024

★★★★★ 5/5

Google

Richard went above and beyond expectations when purchasing our house through them, he even helped out the bottom of the chain which wasn't even his job as they were using another local agent which was absolutely useless. All they cared about was there sale and didn't back it up.. without Richard I don't think this would have gone through.. thankyou Richard again and we will be using you again and will recommend you to others. Jon

Jonathan · 27 July 2024

★★★★★ 5/5

Trustpilot

Quick and Efficient resolution.

Chelsea was very helpful and efficient when working with us regarding some recent needs we had for our rental properties. She has gone above and beyond to ensure that an ongoing issue was resolved quickly and we are very pleased with the service she has provided.

Mark · 11 June 2024

★★★★★ 5/5

Trustpilot

Harriet was great when the solicitors…

Harriet was great when the solicitors wasn't! Between us at Glen Heaton estate agents and her we worked well to get the results for exchange 😀 Thanks Harriet

Angela · 3 February 2026

★★★★★ 5/5

Google

We are extremely grateful to the team at Jordan Fishwick Wilmslow for their kind support and guidance during our recent property purchase. While the process had its challenges, Richard and his team went above and beyond to provide clear …

Abdullah · 16 October 2025

★★★★★ 5/5

Google

I rarely if ever give any company Five Star reviews let alone an estate agent ! However Jordan Fishwick Wilmslow went above and beyond during the sale of my house. I have to give the majority of the credit to Richard Peck, who pushed the process along each week and made sure the whole chain moved forward. Richard is a consummate professional. Goes without saying I would Highly recommend JF over any of the other agencies in Wilmslow when it comes to buying or selling a house.

Adrian · 28 April 2024

★★★★★ 4/5

Trustpilot

Althought the company may be a bit slow…

Althought the company may be a bit slow at times,I find them quite easy to deal with as a portfolio landlord especially Joely Brooks at the Sale office who always is on the ball.She should get ***** Stars for effiency.H B Beckett (Albany Development)

HARRY · 27 June 2024

★★★★★ 1/5

Trustpilot

Property rental nightmare. Avoid agent at all costs

Though the sales side of the business appears okay, with some great reviews, the property management and rental management side is appalling. To be clear and way of update the Landlord to his immense credit intervened and ensured I did get my deposit back. He had left it to this Agency and assumed they would act more honourable and professional. Where do we start? Maybe the beginning. I rented Woodbrook Tower in Alderley and on agreeing the rent, as advertised, the estate agent then tried to increase it 10% right as I was about to sign. Yes incredible and they had no other offers and the property was empty. They then told me it would be cleaned professionally. It clearly wasn't. Including dirty cutlery, dust everywhere and a coffee machine with mold in. They knew it had not been properly cleaned. Yet that was their job as managers of the property, with an overseas landlord. Even the estate agent showing me around said it was dirty. On access to the property I noticed a lot of flies around. It soon became apparent there was a serious infestation of flies, which was well known and at one point wasps in the top living area of the property. Nothing was ever done and I was even told just get fly killer! The property was also old and had damp. Then I got a notification they wanted to up the rent another 20%. Yes 20%. When I spoke to the Landlord after about this he confirmed this had come from the Agent, who was trying to get more fees. But before that a lady call Jasmine was sent around to photograph and film every room and take photos of all my personal property. It was a massive unexpected intrusion of my privacy. She said she had been told to do it, making out she had that right. That's how they now document an inspection. This was later confirmed in email by her manager. Including photos of any papers on the table or usage of any items in the property. It was incredibly distressing. But that's how these guys like to operate. I also complained about the flies again, but she said that would be down to the landlord (overseas!) to resolve and as property managers they had no involvement or responsibility to me. Finally, after I cleaned the property to a far far higher standard than I inherited it. They told me they would be deducting a full professional clean from my deposit. This is after I was effectively forced out due to them hiking the rent up. As they obviously had someone else lined up. Overseas people it turned out that were happy to pay more. A fellow neighbour told me the property was due major roof repairs and that is probably why it is damp. So please take this as a warning. This was a £2500 pcm property and now rented out to the next people at 20% more. Update: The agents are claiming I wrote some the negative reviews below. Which I have not. Eg Kevin Hainsworth. Surely they know that was not me. They also sent a number of emails saying I was out of order complaining and should be ashamed of complaining. Their own complaints process is line manager based - so there are no true checks and balances. They mark their own homework. I stand by the key facts. 1. Trying to up the rent 10% after I had agreed to be the tenant. (Have emails on it).2. Upping the rent as soon as they could by 20% and no regard to rental laws around that. 3. The flies and wasps infestation. Which l meant two rooms were unusable. 4. Using one of their mobile phones to record my personal stuff, including photographs of tables with my documents on. Without my agreement and claiming the landlord had asked for it. They eventually had to admit that was not true - just blamed him 5. Damp issues - which I accepted around an old house in need of repairs and absent Landlord that assumed he was paying the estate agent to look after everything 6. Dirty kitchen and house not properly cleaned on moving in. 7. Staff focused on themselves and not prepared to think of tenants as clients. Yes they can send me emails saying I should be ashamed of complaining. But that will not fix their ethics. They can bully but with the majority of TrustPilot reviews being the lowest star, at some point they will implode. My story isn't the worst, but their reaction and zero tolerance to feedback and complaints is unique.

Andrew · 6 March 2024

★★★★★ 5/5

Trustpilot

Rental property

We decided to rent our property through Jordan Fishwick and all our interactions with the company have been extremely professional and prompt.I feel it is appropriate to recognise the work undertaken by Joely and her team, who have been outstanding throughout.

Manchester · 28 June 2024

★★★★★ 1/5

Trustpilot

Abusive Chelsea Gardner; Behaviour Endorsed, 🚩😳

UPDATE (5th February, 2024):Investigation into Chelsea Gardner's behaviour completed.I now quote from Martin Moston, director of this appalling agency: "Having formally reviewed your account with Chelsea and compared to her account, she advises she did swear at you once, for which she is frustrated at having let herself down, but refutes any other claim. Chelsea has advised this was in the ‘heat of the moment...' It goes on..."We have not had any other such complaints and the staff member in question has been working for us for 18 months with no question of character and excellent feedback on how they deal with clients..."Additionally, not once did the investigation mention the cold calls from withheld numbers asking about my situation and they are going to "pop down to see me."This started to happen straight after the abusive confrontation with Chelsea, which I told the investigating team about immediately.It would seem that this abusive behaviour that people like Chelsea exhibit towards customers is actively endorsed by senior management of this disgraceful organisation. Chelsea has not even received a caution for her behaviour, with senior management taking her side of her deranged story. Plus, this company/ employees misuse personal information and go against GDPR legislation.I will let readers of this review conclude whether to interact with this company or choose a more friendly, professional agency.January 26th, 2024.Wow...where do I start , 😳? I had two viewings booked today.First viewing there was a mix up with postcodes by another employee, but I got there within the stipulated time, just for Chelsea to leave, even though I had fifteen minutes remaining and was at the correct place.So I sent emails to Chelsea and the rest of the team, but they (especially Chelsea) can't seem to admit their mistakes or say sorry.I then had another viewing at 4:30pm, and arrived there by 4:20pm. I then received an email saying the viewing was cancelled. I phoned the office, and they said it was not cancelled and Chelsea would be there.What happened next is unbelievable:Chelsea arrives and I told her my name and viewing time. She said it was cancelled due to my conduct!!! I had ready wasted the whole afternoon for these viewings, so questioned Chelsea's decision.She then went ballistic and started screaming and shouting whilst calling me all the foul, discriminatory names you can imagine. It got to the point I had to walk away as she got in my face threatening to slap me and get 'bad men from Manchester' to sort me out!!!She is one disturbed and unprofessional individual I have ever encountered.Suffice to say, I have lodged an official complaint and will update this review when I know the results. However, I implore everyone wanting to use an estate agent in Manchester, whilst avoiding this one like the plague until they sack employees such as Chelsea.

Kevin · 6 February 2024

★★★★★ 5/5

Google

My partner and I have recently sold and bought a property via Jordan Fishwick Wilmslow. They were brilliant and we would highly recommend their services! Several months prior Richard Peck valued our property and offered very valuable advice. When we came to buy and sell, we spoke a lot with Broghan who was very helpful and approachable. At challenging parts of the process, Richard Peck was so professional and always available to offer support. We are very grateful to Jordan Fishwick for all of their help!

Liam · 29 January 2024

★★★★★ 5/5

Trustpilot

Great Job Jason & Debbie

We had several viewings within a few hours of the property going on the market, they were all well vetted which gave us the confidence required to proceed. We were kept updated throughout the process and every questions or query we had was professionally answered. We were in safe hands and delighted that we managed to find a suitable tenant quickly.

Alex · 2 April 2026

★★★★★ 5/5

Google

Amazing service throughout. As soon as we put the house on the market to completing the service was great at Jordan Fishwick. Theo was great to deal with and kept me fully informed throughout the process and did everything he possibly could … More

Rachel · 11 June 2025

★★★★★ 5/5

Google

The team in Wilmslow were fantastic. Heartley is an asset to your team and showed me around various properties knowing what I may or may not like. Debbie continued the process and helped with finalising contracts with Heartley. We've been in our new house just under a week and although moving house is stressful Jordan Fishwicks (Debbie, Heartley and Molly) made the expereince as easy as possible. Thank you all.

Rosie · 28 May 2024

★★★★★ 5/5

Trustpilot

Had the pleasure of Debra from the…

Had the pleasure of Debra from the glossop office sorting out everything for me . Did more for me than the solicitors I had to pay. What a star Debra was and big thanks to Chris for his help. I would recommend Jordan fishwick if you want a quick sale thank you for all the help…….

Paul · 23 December 2024

★★★★★ 1/5

Trustpilot

Absolutely appalling treatment of renters

Nobody ever answers the phones.Was contacted via email & voicemail with an offer for a rental property we had applied for, only to have the offer rescinded almost immediately because I was in work & missed the call.I responded to the email offer just 25 minutes after receiving it, only to get a brief response advising that they had already given it to another tenant & it had been accepted.There was absolutely no curtesy of giving us a chance to call back, there was absolutely no attempt made to contact my partner who was also jointly applying with me.I know that the rental market is competitive, but imagine punishing potential tenants for having a job! I have never been treated with such contempt and disrespect by a business.

Tibbs · 12 September 2023