Linley & Simpson Willerby Hull reviews

★★★★★ 5/5

Google

I recently enquired about two rental properties while preparing for a long-distance move, and I was genuinely impressed with how supportive and responsive the team was throughout the process. Despite the distance, they went out of their way to accommodate viewings and made everything feel seamless. A huge shoutout to Hayley, she was incredibly helpful, efficient, and genuinely kind. From the very first call to every follow-up question, her communication was fast, clear, and thoughtful. You could really tell she cared about making the process as smooth as possible. Although I ended up going in a different direction, the experience I had with this agency - especially Hayley - was outstanding. I wouldn’t hesitate to recommend them to anyone looking for a property. Thank you again for all your support!

Cristina · 14 July 2025

★★★★★ 5/5

Google

Linley and Simpson have been a please to correspond with. Firstly Elliot at the property to show us around was both informative and welcoming but also knew when to stand back to let us have space to view what could hopefully be our new home. We were so impressed that we immediately contacted the office, greeted by Jenny. Jenny was friendly and vibrant and obviously takes great pride in her work, putting us at ease with the process once more and also taking the time to send us the necessary links. We look forward to renting with you. Many thanks James and John C’

James · 29 November 2022

★★★★★ 5/5

Google

I rented from Linley & Simpson for 13 months when moving back up to Yorkshire following Covid and they have been amazing. Best letting agent I've dealt with to date and I've rented since Uni and only just bought my own home. Oli Philip in particular has been a really great team member. Friendly, professional, efficient, quick to respond and just gets things done. I know it's a team effort but I dealt with Oli throughout my entire check out and I appreciate his support. I was so impressed I recommended my sister to rent the property I lived in! Thank you Oli!

Lisa · 10 September 2022

★★★★★ 5/5

Google

I can't thank Linley & Simpson enough. Alexander & Danielle are excellent, really helpful, professional, pleasant & knowledgeable. Danielle is lovely and very thorough, she has gone the extra mile with my property & letting queries. She's a true super star. I've been impressed with the gold star customer service provided and would have no hesitation in recommending & look forward to doing business with them. A fantastic service. Flawless! Many many thanks Danielle & Alex!PositiveResponsiveness, Quality, Professionalism

Reviewer · 25 August 2022

★★★★★ 5/5

Google

As a new landlord, I was unsure of which company to use for a fully managed service. I looked to canvass my many colleagues who I knew were renting properties locally and asked for their feedback on their experiences of using letting agents. Linley and Simpson came out on top every time for responding to tenant issues in a timely fashion and quickly acting on any potentially property damaging issues. Alex explained in easy to understand terms of how they would manage my property and very patient in answering my many newby questions, it's a bewildering process but he made things very easy and had it advertised on the same day which was amazing! Since finding our tenants, Hayley has been fantastic in keeping me informed of what's happening every step of the way and responds to emails so quickly that I feel completely comfortable in handing things over to them - it feels very efficient and they're so smiley in the office too! I have no hesitation in recommending them!! :-)

Tracey · 28 May 2022

★★★★★ 5/5

Google

I have had the pleasure of working with Danielle over the last 3 months involved with several properties. Danielle has been absolutely first class! She makes a complicated process easy, follows up and keeps the whole show on track - she inspires confidence. She is knowledgeable about the market and the process, easy to talk with, efficient, hard working and friendly. Everything is done with a smile. In short I could not ask for better service or a better person to work with. I can recommend Danielle whole heartedly - 100%.

Wayne · 28 May 2022

★★★★★ 5/5

Google

I cannot praise Leigh Tyas at the Willerby office enough. She was there for me every step of the way when there were time consuming complications with a repair on my home. I genuinely felt she cared about the issue and in my opinion went above and beyond to rectify the issue. Without any reservations whatsoever I would highly recommend Leigh and Linley & Simpson to anyone looking for that perfect aftercare when renting.

Blue · 10 September 2022

★★★★★ 5/5

Google

After having a lot of issues with my previous property, Abby went above and beyond to help me trying to find other properties that may be suitable for my children and I. I’ve been looking for months and I really couldn’t thank her enough. Such a lovely person and also Richard has been amazing too, great guy and very helpful

Steph · 29 September 2023

★★★★★ 5/5

Google

I am currently renting out my property with Linley and Simpson and they have been fantastic. This was my first time as a landlord and Alex, Hayley and Jennifer were really helpful from start to finish, making the whole process straight forward and easy. They had a friendly & professional approach, with regular updates and excellent market advice throughout the whole process. I have been so pleased with their service and would absolutely recommend!

Hannah · 7 June 2022

★★★★★ 5/5

Google

As a new landlord, I found Alex to be particularly helpful in explaining about the service his company provides and the cost. They have delivered on what they promised and Hayley has been excellent at communicating - very responsive to email. Overall very happy with the service to date and looking forward to a positive relationship in the year ahead.PositiveQuality, Professionalism

Maria · 25 August 2022

★★★★★ 1/5

Google

I do not recommend this agency. I rented a two-bedroom property which turned out to be in very poor condition. The house was dirty upon move-in, with leftover food in the oven, despite assurances it would be cleaned. Many issues were clearly hidden during the viewing, including a warped bathroom floor and holes in the roof allowing pigeons inside. After signing the contract, we were informed the property would be available later than agreed. We had to collect the key from the agency instead of being met at the property. The radiators were literally coming off the walls: I was afraid to use the heating in case they fell. On top of that, the house had so many gaps and holes it couldn’t retain heat properly. I’m almost certain the previous tenant was charged for the mess, yet nothing was actually cleaned before we moved in. After a year, they tried to raise the rent, even though the carpets looked centuries old, the walls hadn’t been painted in years, and the overall condition of the house had only gotten worse. This agency is purely exploitative and shows no regard for tenants.

Oskar · 4 July 2025

★★★★★ 5/5

Google

I popped in to the Willerby branch recently with an enquiry. I found all of the staff I spoke to be friendly and helpful, but particularly Alex who answered my query promptly and went above and beyond to help me. Thanks again for great service

Emma · 29 December 2022

★★★★★ 1/5

Google

LANDLORDS STAY AWAY! I strongly suggest that landlords stay away. Tenant checks are extremely poor, no mid tenancy checks. Thousands of pounds of damage was done to my property. I was on their 'managed service' they did everything they could to block me from claiming against the deposit. They contacted and completed TDS deposit forms WITHOUT my consent or oversight, ensuring I was BLOCKED from making a claim on the deposit for the thousands of pounds of damage done. STAY AWAY.PositiveProfessionalism

L · 10 November 2023

★★★★★ 1/5

Google

LANDLORDS STAY AWAY! I strongly suggest that landlords stay away. Tenant checks are extremely poor, no mid tenancy checks. Thousands of pounds of damage was done to my property. I was on their 'managed service' they did everything they could to block me from claiming against the deposit. They contacted and completed TDS deposit forms WITHOUT my consent or oversight, ensuring I was BLOCKED from making a claim on the deposit for the thousands of pounds of damage done. STAY AWAY.PositiveProfessionalism

Louise · 25 August 2023

★★★★★ 5/5

Google

Alex was extremely helpful during an eviction that started its process during lockdown and was eventually finalised about 15 months later. He then continued to be of assistance in helping to arrange trades people to carry out various works neededPositiveProfessionalism

Paula · 25 August 2022

★★★★★ 5/5

Google

I rent a house in Beverley through L & S. This morning, without any warning the oven glass door literally ‘exploded’ showering glass everywhere. It seems this is not uncommon I rang to report this at 9am to Charlotte in the Hull L & S office who was super efficient and very helpful. By mid afternoon a tradesman had been in touch and by 6pm he’d attended and fitted a shiny new oven. All in time for tea! Can’t fault today’s service and special thanks to Charlotte for managing this mini crisis.

Mark · 7 June 2021

★★★★★ 5/5

Google

This was our first venture into the letting market, and from the very outset we were impressed with the way Oil Philip approached the letting process. He secured 3 viewings within the first couple of days, two of whom wanted to rent the property. Our first tenant moved in within a week of the property being put up. Very impressed with Linley and Simpson so far.

Mike · 28 March 2024

★★★★★ 5/5

Google

As a landlord We have worked with Emma Gawn for many years. She is always extremely professional and very helpful. Nothing is too much trouble . The Communication is always excellent between us/Linley and our client .PositiveQuality, Professionalism

Heather · 25 August 2022

★★★★★ 5/5

Google

I found the all staff really friendly and professional - Alex was so helpful in particular! Made my experience finding a rental property easy and stress free. Would definitely recommend the company and this office to others looking to rent!

Natalie · 28 May 2022

★★★★★ 5/5

Google

Linley & Simpson have been managing my apartment in Hull for 2 years. I have found them to be professional and prompt. Sandra Robinson has been particularly helpful and successful in investigating, recording and sorting a difficult maintenance issue.

Malcolm · 7 June 2022

★★★★★ 5/5

Google

One of the best, professional and elegant property advisors I met, Thank you Jennifer Green.

Ahmed · 28 March 2024

★★★★★ 5/5

Google

Was asked to write a review by one of the estate agents after a viewing. Ordinarily that would be me rolling my eyes and ignoring it but, in all honesty, I had a pleasant experience, in stark contrast to appointments I'd had the previous week with other companies. Firstly, the appointment was made, questions were readily answered over the phone, and the time and date were both texted and e-mailed to me. The day before, another text was sent as a reminder. And this morning, I was phoned by the agent to confirm that the viewing was taking place. It's really just nice to come across estate agents who have a professional approach to appointments, making sure that clients are aware of the date and time and assured that the viewing will be taking place. It's nice to not have my time, patience, and fuel wasted. Beyond that, viewing was perfectly fine. The agent was friendly, polite, informative, and made allowances for an early arrival. Kudos to you guys and rock on. The reviews on here seem to speak well of you for good reason.

Hugo · 30 October 2022

★★★★★ 5/5

Google

Me and my partner went to a house viewing today in Hull with Jennifer from the Willerby branch, she was very professional and gave us all the feedback we needed from the house. Made us feel very welcome and at ease from the moment we turned up. We went away thinking very highly of Linley & Simpson and if this isn't the house for us this time our next one will most definitely will be. Thank you.

Simon · 9 November 2022

★★★★★ 5/5

Google

Linley and Simpson found a tenant for my property very quickly. The advert went live the same day I met with Alex and agreed I was happy for them to take care of the process, and the property was let within a week! His team took care of everything for me, taking the stress out of the situation, keeping me informed at each stage. I couldn't have asked for more from my letting agent.

LNC · 28 May 2022