Dixons Willenhall reviews

★★★★★ 5/5

Google

Tracey Morgan thank you so much for doing a good job.You went extra mile for me to secure this property thank you once again and may God bless you.

Sefa · 15 June 2019

★★★★★ 5/5

Google

I have been using Dixons (Willenhall branch) now for many years and have just recently sold my 4th property with them. The whole process from start to finish is done with the utmost professionalism. For me the most important part is being kept informed on how things are progressing, which the team at the Willenhall branch do extremely well. They may be a little more expensive than other local agents but in my opinion well worth it.

Simon · 15 June 2019

★★★★★ 5/5

Google

Words cannot describe how grateful we are to Hayley & Tracey! We’ve been in our home for just over a month now and finally settled! We went through everything with Dixons and the whole process was quick, easy and hassle free! Highly recommend and can’t thank the girls enough 💕 Jamie & Amy

Amy · 14 June 2023

★★★★★ 5/5

Trustpilot

Our property was purchased through the…

Our property was purchased through the Acocks Green branch. Buying our first home, Courtney provided excellent service and was on board and in touch with us quickly. I highly recommend Diction Acocks Green and would use Courtney Assistant again in a heartbeat.

Kuranjeet · 15 December 2022

★★★★★ 5/5

Google

Thanks to Dixon's for the 5 star treatment very professional in everything they do

Barry · 14 June 2022

★★★★★ 4/5

Google

Overall great service from Hayley and Emma. Hayley did the viewing appointment and help me agree the sale with the seller. Emma was a star in the final weeks with all the chasing she did to ensure the sale went through the weekend I needed it to. Would definitely use again. Thank you to both for helping me buy my first home.

Kevin · 15 June 2016

★★★★★ 5/5

Google

Dixon estate agent Willenhall were professional and helpful, they listened to the type of property I was looking for and the first property they sent me to was perfect. They have kept me updated the whole way through the sale. Highly recommended. i would like to say a special thank you to Linzie Cooper for all her help and support.

Sabba · 15 June 2017

★★★★★ 1/5

Trustpilot

Poor service

Very unimpressed with Dixons service in our recent house sale. First buyer they found wanted a buy-to-let mortgage but couldn’t get one so dropped out. We then dropped the price of our property for a quick sale, as we had already committed to an onward purchase, and we got 5 good offers as a result. Despite telling us that they were ‘working for us’ and that ‘the highest offer isn’t necessarily the best one to take’ Dixons proceeded to go with the highest offer - without even asking us if we were happy with that - a client who we soon realized had no real intention of going through with the purchase and we asked them to move on to the next highest offer. Dixons refused, saying we needed to “give him time” even though, after having been approved for his mortgage he had refused to sign it off saying that he wanted to view the property once more, which should have started alarm bells ringing for them too given that we had already expressed our concerns that he would not proceed with the purchase. Another week went by with him ignoring requests to come in and complete the paperwork before he finally admitted he wasn’t going to proceed, as we had suspected all along that he wouldn’t. Only then did Dixons try to contact the other 4 people who had made offers but, with more than three weeks having now passed, they were unsuccessful in contacting any of them. Then, they recommended an investor of theirs, presumably out of desperation to complete their target of finding ‘a buyer’ so they could claim their fees, who said he would purchase but at a much lower price than it was advertised for. Because we didn’t want to lose our onward purchase we reluctantly agreed to sell to him but, had Dixons ‘worked for us’ as they claimed to do, and acted on our request to move on to other clients we would likely have sold the property for a lot more. Often, email questions we asked about the process went unanswered and then, two days after we finally moved, we received a phone call from Dixons sales progressor asking when we were going to drop off the keys as the buyer was waiting to gain access. We had to explain that we had dropped off the keys and deeds on the day of completion. We were somewhat dismayed that she had called us without first checking with the other staff if we had brought them in. Because of their handling of our sale we feel like we were cheated out of tens of thousands of pounds. We certainly won’t ever use Dixons again and wouldn’t recommend anyone else do either.

Lizzie · 15 August 2023

★★★★★ 5/5

Trustpilot

Lucienne Nicholls

Lucienne Nicholls was our letting negotiator. Despite lockdown she got us a house we love and got things moving quickly and efficiently explaining everything along the way. Since being in the house she is still on hand to answer any questions we have. I would certainly recommend Dixon’s for lettings based on my experience

Russ · 31 July 2020

★★★★★ 5/5

Google

brilliant team and great help with my recent house purchase, Darren was a massive help and well worth the money for the Morgtage advice great team

Brad · 15 June 2018

★★★★★ 5/5

Google

Great work from Pritee & the team at Dixon's in Willenhall. I tried a cheap company to start with to sell my home, after months of getting no where I contacted Dixon's and they sold my home within 3 weeks of marketing for over the asking price. Great communication and service from all the team at the office. Would definitely recommend using the team at Dixon's Willenhall as they were well worth the money.

Ashley · 15 June 2018

★★★★★ 1/5

Trustpilot

Poor

Not happy with the service provided by Dixons for our house sale. At the outset they told us that they were "working for us" and that "the highest offer isn't necessarily the best one to take". Yet, after receiving five good offers for our property, we were pushed to go with the highest one, from a client who it was obvious to us was a timewaster yet, when we suggested moving on to the next offer they told us we should give the client the opportunity to complete his paperwork. He later pulled out of the purchase and by then the other four people who had offered had either found something else or didn't reply to enquiries and because we were in a hurry to move as we had already committed to another purchase, we ended up having to sell to one of their recommended investors, at a loss of around £40,000. Staff often didn't respond to emails and trying to call them was very hit and miss. Definitely would not use Dixons ever again.

LindyLoo · 18 July 2023

★★★★★ 5/5

Google

Dixions willenhall have been amazing since the first phone call to them when we were just considering putting our house on the market right through to them selling it within a week for 3k over the asking price! Nothing was ever too much trouble and they helped me through everything I wasn't too sure of with a friendly upbeat attitude every time we called them! 1000% would use them again thank you!

Rebecca · 15 June 2019

★★★★★ 1/5

Trustpilot

Never reply even throng accept my offer

My offer is 140k, however they accept the offer for 138k. Never tell me they reject my offer . My solicitors and I send the email for Dixons . Never reply .

Lucy · 29 August 2025

★★★★★ 4/5

Trustpilot

Holly was very helpful and professional…

Holly was very helpful and professional the whole process was very simple and easy to follow through.

Tinashe · 30 May 2024

★★★★★ 5/5

Google

Excellent service from Dixons, absolutely 5 star. Really friendly and so helpful

Angela · 8 April 2025

★★★★★ 5/5

Google

Great team, super friendly and down to earth, which was great for me as I wasn't sure of process involved now in selling a House I felt that I could pop in branch anytime with a query. Thank you all for your assistance Hayley, Tracy, Lauren and Emma

Julie · 14 June 2023

★★★★★ 1/5

Google

Called to book a viewing, Tracey needs training. Rude, unprofessional put me off the whole process. Would not be buying a property with this estate agent. Will not accommodate to your needs, AVOID

S · 14 May 2024

★★★★★ 5/5

Google

Linzie has been amazing throughout with all the paperwork and legal stuff. A great asset to the company and made buying a property less stressful

Neil · 15 June 2017

★★★★★ 5/5

Google

Wonderful service by Dixons. They were extremely helpful and helped me through the process of buying my first house. I would definitely recommend them.

Nav · 12 October 2024

★★★★★ 5/5

Google

My property was sold the first day it was on the market, so thank you Hayley for getting things sorted so quickly.

Andrea · 15 June 2019

★★★★★ 5/5

Trustpilot

I recently dealt with a young lady…

I recently dealt with a young lady called Tara from the Dixons office who provided the most efficient and professional service that i have ever experienced with regards to renting a house.I highly recommend Tara and dixons of lichfields for rentals.

Jim · 24 May 2022

★★★★★ 1/5

Trustpilot

Do not rent from Dixons!

Do not rent from Dixon! I am currently suffering because of their lies. When viewing the property, Amber (Yardley branch) assured me certain issues would be fixed. She then called.me to say they had been. As soon as I moved in I realised she had lied. The shower floods and the kitchen has a leak which is now flooding the floor. It has been 2 weeks since I reported it, still nothing from countrywide. Avoid Dixon, Countrywide and save yourself future hassle.

Sabaa · 12 April 2023

★★★★★ 5/5

Trustpilot

Dixons - Bearwood

Dixons - BearwoodThe service provided by Dixons estate agents in Bearwood was second-to-none. Really happy to have found Aaron! From the start we could tell he was very knowledgeable and as first time buyers he has been very helpful in each stage of the process. Would highly recommend his services to anyone!

Sally · 19 November 2019