Trusted Agent profile · Wigan
★★★★★
853 reviews across 2 platforms
Orrell Road, Orrell, Wigan, WN5 8HN
Morris Homes Ltd's office in Wigan, at Orrell Road, is rated 4.2 out of 5 across 853 reviews on two platforms, including 2 Google reviews rated 5.0.
Every review we hold for the Wigan office, from every platform, shown as written. First names only.
5/5
TrustpilotAlready three weeks in our lovely brand…Morris homes Kettering
Already three weeks in our lovely brand new house.Morris homes staff have been very supportive and friendly .All items in the house have been of a very good standard.I would definitely recommend buying property with Morris homes .Thank you so much Mortis homes team in Kettering .
5/5
TrustpilotLovely development with beautifully designed houses.
Lovely development with beautifully designed houses. Sales advisor Geeta was extremely knowledgeable, polite, helpful and not at all intimidating.
5/5
TrustpilotExcellent customer service from Jess & Lynne
Excellent customer service from Jess and Lynne, they are very knowledgeable & went above and beyond to deliver a great service.We fully recommend Shelbourne for the quality, fantastic attention to detail presented to us.Anthony & Diane
5/5
TrustpilotGeeta was very friendly
Geeta was very friendly, knowledgeable and helpful.
4/5
TrustpilotJust came to view a nice house in gamblinggay
Just came to view a nice house in gamblinggay it was a wonderful house my mum and dad I myself really like this house.The house next to it had a really nice parking spot but it had small room. All and all I very much hope we can get this house and the agents where all very nice Finn
5/5
TrustpilotThank you Geeta for your warm welcome…
Thank you Geeta for your warm welcome and assistance, very informative and extremely helpful.Thank you Julie
5/5
TrustpilotI recently visited Morris Homes at…
I recently visited Morris Homes at Tamworth as I am thinking of moving home in the near future. I hadn't got an appointment but Tracey very kindly showed me around the showhomes. Very impressive! She couldn't have been more helpful and I will bear that in mind when I finally make a decision to move. Thank you.
5/5
TrustpilotPrinces Meadows Morris
Have been twice to talk about house options and plots as well as looking at the show rooms, Hannah and Karen were both very helpful and very welcoming, can't go wrong
5/5
TrustpilotMorris Homes - Broadacre
I’ve been thinking of buying a new home and I have visited Morris Homes. Lizette, my advisor, was very welcoming, went above and beyond to help me and advise me about how to start the process, explained each step in detail and advised me of the best ways to proceed. I had a lot of questions but I was not rushed or dismissed at any point. Each of my questions was answered and explained. It was a very pleasant experience.
5/5
TrustpilotMorris Homes built the 1 bed apartment…
Morris Homes built the 1 bed apartment I live in at Kirkham on Princes Meadows.
5/5
TrustpilotReserved Plot at UpHolland Gardens…
Reserved our plot at UpHolland Gardens and today picked up our new home pack. Big thank you to Pam who has been great so far…looking forward to finalising everything with her and moving in.
5/5
TrustpilotJeanette has been wonderful
Jeanette has been wonderful. Informative, friendly and helped to guide us through everything with honesty and patience.
5/5
TrustpilotBuying our new house
Having both my wife and myself caught Covid-19 at the time of completion, and so not able to physically take possession of our new home, at St Michael’s Park, Northampton, Sales team, Aimee and Jeanette, did everything they could to ensure that our delay, before moving in, was without worry or strife. They have both been most helpful, quick and accommodating in fixing any problems when they have occurred. We felt relaxed when dealing with them when we first met them, due to the friendly way they conduct themselves, whist showing us round the show homes. They kept us informed of the progress prior to completion, making us feel that Morris homes cares for its customers. Lovely ladies both.
1/5
TrustpilotShocking customer service
Shocking customer service. Don’t get fooled by the sales experience.customer care simply ignore you until your warranty is up.They are probably the worst builder out there in terms of customer care. In our estate everyone is complaining and they ignore us. Even the MD has been involved, same attitude!Buy from any other builder NOT Morris Homes
5/5
TrustpilotA very positive journey
A very positive journey! From the moment we reserved our plot to completion and beyond, Karen the sales representative was there to help. After completion, Barrie from Customer Care has been there to help with any snags quickly and efficiently. We love the house!
1/5
TrustpilotUnprofessional/ deceit
📌Quite disappointed in a day (4/11/2022) I was supposed to be thrilled - incorrect bathroom flooring placed even though I told them during their installation that they had the wrong colour. They kept installing the wrong floor to get the mortgage.- Expected to have wardrobes from hammonds in the 3 bedrooms, nothing in yet. No date planed to change the incorrect floor or have my wardrobes installed. 📌3 WEEKS LATER and I still don’t have my wardrobes.. .THOSE WHICH HAVE ALREADY BEEN PAID.The finishes were poorly done: I have hair and dusts stuck to the sealant… We have dirty soda cans in the loft... - Paid upfront for electronic garage door, not delivered in 3 weeks and when scheduled there was no proper electrical setup for it. I have asked for my money back , nothing yet. They have the product, my money and I have nothing, not even an answer. It's frustrating...very disappointed with Morris.📌 29/11 was the date scheduled by hammonds and Morris to finish my third and last wardrobe. They didn’t show up and didn’t call to let us know. This was previously marked by the company themselves....and THEY DIDN’T SHOW UP. The wardrobes have already been paid. IN FULL. I don’t have my money or my wardrobes, it looks and feels like we're being deceived. SHAME. We have been sending emails to Morris with no commitments, NO ASNWER. - I still have the 2 previously half-installed wardrobes to fix: one is poorly finished, missing shelves and cut in half , and the other wardrobe is missing two drawers. - I'm still waiting for the refunds for other things not delivered - electronic garage, lights, sockets - all which had been paid in full and expected to be refunded over a week ago. Another deceit.
5/5
TrustpilotHad an amazing experience at Morris …
Had an amazing experience at Morris Upton, Aimee and Jeanette were super starts really helpful and made purchasing my first home very easy.They are always happy to help with any inquiries highly recommended.
5/5
TrustpilotPaula has been absolutely sensational
Paula has been absolutely sensational. Extremely supportive open and honest. We're really excited to purchase our home with her at Kings Lea. This will be our 3rd Morris home over the years and definitely recommend
4/5
TrustpilotJust want to say a big thank you to…
Just want to say a big thank you to Sarah Upton in CC although we have had issues since we purchased the property Sarah has always tried to be helpful and sort the issue were possible thanks again Nick and Jane x
5/5
TrustpilotTina at Downing gardens
Tina at Downing gardens Tina has been amazing…the customer service, attention to detail and am first time buyer she has been in hand for all my questions.
5/5
TrustpilotCouldn’t recommend enough
We’ve been working with Lynne and Jess from Shelbourne to purchase our first house together. We had a few bumps along the road with a great outcome on the other side! Lynne and Jess have been incredibly supportive throughout and proactive. We’ve always felt they’ve been on our side throughout the process. Communication is excellent and their kind friendly nature has given us all the support and reassurance we’ve needed.
5/5
TrustpilotCaring service
When i originally booked flat 1 at Teape Close i was looking forward to moving in within a few months. Unfortunately the transaction had many legal snarlups and the flat was taken back by morris homes. An alterntive flat was then offered to me. I was happy with the gesture. Happily for me flat 1 was re offered to me a few months later and has since resulted in my moving in to flat. What i am most touched by were the help, support and morale booster given by Jeanette and Amie. The months were fraught with anxiety as subsequent paper work took longer than expected. But these two wonderful ladies kept my hopes up with their posivity. I regard them as friends today.
5/5
TrustpilotExtremely happy with the whole…
Extremely happy with the whole experience from morris homes, their staff have been fantastic, especially Pam and miles, who treated us brilliantly through the whole process. We love our new home. We would highly recommend morris homes to anybody looking for a new home.
5/5
TrustpilotBartle Meadows - Lovely New Home
We are really pleased with our lovely new Morris home at Bartle Meadows in Cottam, Preston. The build quality and finish are great, and any little snags have been fixed quickly. The assistant site manager, Ryan, and the site manager Craig, have been absolutely brilliant. They are so easy to contact, very friendly, and so helpful and efficient. Nothing is too much trouble. They are a great team and a real asset to Morris Homes. We cannot thank them enough.
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