5/5
TrustpilotVery helpful
Tracey was really helpful when we visited. She was able to provide us with key information to support us making a decision and made our experience very pleasant. Thanks!
Trusted Agent profile · Wigan
Morris Homes Ltd Wigan reviews
★★★★★
854 reviews across 2 platforms
Orrell Road, Orrell, Wigan, WN5 8HN
Part of Morris Homes Ltd, see every office.
Morris Homes Ltd's office in Wigan, at Orrell Road, is rated 4.2 out of 5 across 854 reviews on two platforms, including 2 Google reviews rated 5.0.
Reviews
Every review we hold for the Wigan office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotClaire our sales advisor was brilliant…
Claire our sales advisor was brilliant from the start. There was no pressure to buy, just lots of information for us to take away and make a decision in our own time. I am impressed by the level of care and support we’ve had from the team on site having never bought a new build before.
5/5
TrustpilotGreat experience at Lathom Grange
Great experience at Lathom Grange. Dealt with Lisa the Sales ExecutiveHer knowledge is exceptional and her friendly manner is so welcoming. Would recommend and we are already getting excited at the prospect of our new home. Many thanks
5/5
TrustpilotGeeta at the Willows in Kineton was…
Geeta at the Willows in Kineton was very informative and understanding. I felt like I could trust her with such a big decision and that she was looking after me and what it’s important to me.
5/5
TrustpilotGood experience
We went to view the Shelbourne Estate at Hunsbury Grange. Lynne was knowledgeable and helpful. We felt like we had plenty of time to ask questions and view the homes without being rushed.
1/5
TrustpilotMorris Homes - never buy a leasehold
Never ever buy a leasehold Morris Homes. After buying four years ago I spent years fighting to stop this practise so now newhome owners can buy freehold. Those of us with leasehold are prisoners in our homes - we can't sell. Ground rent £300 a year that goes up every ten years. Service charges - to maintain a small play area/cut grass on edge of estate, that ANYONE can use, over £200 a year and increases with every year. That has to be unlawful. You can't make a change to your home without permission that costs - £100 to homeground to open your file and then it seems £100 a question - which often results in a no you can't do that as you are just a leaseholder. £200.000 and we can't make our homes as we want as we are just leaseholders. WAKE UP everyone as to what is going on. Who is going to change this? Government do not seem interested in the 100,000 homeowners in this trap. What happens when we can't afford, the ground rent and service charges but can't sell our homes? They can take our homes from us.
5/5
TrustpilotJess and Lynn, a perfect team
Jess and Lynn were a delight to deal with and always supported us in their best capacity. They always came back to us on queries and answered the most mundane questions. Honestly speaking our purchase in the end came down to their support and dealings with us.
5/5
TrustpilotLovely greeting and help by Jess
I called into Station Grange on the off chance to ask for some information on some properties.I had not made an appointment but i was met by Jess .
5/5
TrustpilotSt Michael’s Park
We have recently moved into our new Morris home at St Michael’s Park. The sales executive Jeannette was really helpful in guiding us through the whole reservation process & kept us up to date on the build and progress of our purchase
5/5
TrustpilotSt Michael’s Park
We have recently moved into our new Morris home at St Michael’s Park. The sales executive Jeannette was really helpful in guiding us through the whole reservation process & kept us up to date on the build and progress of our purchase
5/5
TrustpilotVisit to Morris homes showhome in Kirkham
We called in at the Princes Meadow Development at Kirkham today just off spec and even though we didn’t have an appointment Hannah was so welcoming and helpful . As she was in between appointments she fortunately had time to explain everything to us and we even managed to get a tour around the site . Excellent service .
5/5
TrustpilotThanks to Hannah for your time and…
Thanks to Hannah for your time and effort whilst talking us through our options. We’ve never bought a new build before but Hannah explained the process and showed us the homes in our budget making us feel at ease. Thanks Hannah!
5/5
TrustpilotHannah is an absolute credit to Morris…
Hannah is an absolute credit to Morris Homes! We have been to see some beautiful houses (Morris was definitely miles in front) but one of the main reasons we came back is because Hannah was just incredible. Experience has been amazing start to finish so far and it’s made the whole journey so informative and exciting!
5/5
TrustpilotSt Michaels Park
We have been in our Morris home @ St Michaels Park for a few months now. We love it. Jeannette was extremely helpful and knowledgeable about the area & development. A great asset to Morris Homes. Would definitely recommend living here
5/5
TrustpilotExcellent experience with Morris Homes…
Excellent experience with Morris Homes and Martin Lee
5/5
TrustpilotGreat customer service
A genuinely pleasant experience, from viewing the plots and reserving our house, through to moving in day. Site Manager Richard is very helpful and dealt with the few snags we had within 48-72 hours. Jo on sales, helped me constantly chasing my sale up and on the day Fay was at the house ready for the news that completion had happened. We are loving our new house :-) THANKYOU
1/5
TrustpilotDo not buy from Morris Homes!
We reserved our house at Bartle Meadows two months before it was supposed to be ready and Morris delayed it each week by one week for four months, not once did they pick up the phone to let us know this was happening, they relied solely on us to chase them each week for an update. We thought that this ordeal was over when we moved in but in fact it was just the beginning, we had over 300 snags that were identified, one of theses involved 22 out of 24 windows being damaged, now nearly two and a half years later there are still over 100 left. We have had six different site managers over the last two years and we have had to start from the beginning with each one of them as there appears to be no handover or notes stored by Morris on the outstanding snags, Morris’s contracts manager Darren Simpson told the site manager not to prioritise our snags as they should be focused on building the rest of the site rather than dealing with us. In addition to this Morris managed to issue opposing deeds to us and our neighbours which caused needless tensions between us. It took Morris over two years before they rectified these issues. We have had to take countless days off work waiting for trades to show up to fix the outstanding snags and more often then not they don’t show up or show up with inadequate equipment to undertake the job. One of these events involved a roofer turning up to fix a broken roof tile without any ladders. I would strongly recommend you do not buy a house from Morris as they do not seem to care about their customer service, the quality of their workmanship nor the disruption this causes to you.
5/5
TrustpilotGreenlakes Rise
We moved into our Morris Home on Greenlakes Rise in April 2021. Nicky the Sales Advisor was helpful and always on hand throughout the buying process. As with all new build properties there has been the odd issue, i.e. nail pops, small cracks due to movement, windows needing adjusting. Morris Homes have been extremely efficient in resolving any issues, very happy to recommend.
5/5
TrustpilotThe Willows at Kineton
Visited the Willows at Kineton, Geeta was very friendly, professional, and knowledgeable about Morris homes, she explained everything in a detailed way that was easy to understand. Nothing was too much trouble for her when showing me around the site and different properties.
5/5
TrustpilotFantastic experience
Hannah was more than helpful in every aspect with regards to buying and selling, we're so pleased to have called in the showroom, she couldn't do enough for us and now were on the road to buying our dream home, see you soon Hannah
5/5
TrustpilotMorris homes at Kineton
We visited Morris Homes in Kineton and we had a brilliant time exploring the showhome, with a thought to securing our own new build in the future. Geeta from the marketing suite took us round and couldn’t have been more helpful or done enough to ensure we got the most out of our visit. The homes are beautiful and the customer service is excellent. We are at the start of our moving journey, having recently had our house valued, but this has given us plenty of food for thought.
5/5
TrustpilotRecent experience at Morris Homes Development in Kineton, Warwickshire.
My wife and I had a great experience when we visited the Morris Homes Willows development in Kineton Warwickshire recently. We happened to be passing the site on our first ever visit to Kineton and were fortunate to meet Geeta in the sales office. Although busy with other clients Geeta took the time to greet us and make an appointment for a viewing the following day.During the subsequent viewing Geeta demonstrated great kindness, attentiveness, patience and professionalism. All of our questions were answered as best as she was able and the explanations of our options to purchase were clear and understandable given that we had moved house for many years. I would certainly recommend Morris Homes and Geeta’s approach to house sales to family and friends.
5/5
TrustpilotSt Mary’s Park….excellent customer service!
I recently visited the St Mary’s Park development near Preston and it’s was such a pleasurable experience. Both Vic and Carol are extremely helpful, knowledgable and friendly. They answered all my questions and explained everything very well.
1/5
TrustpilotNo regard for residents when building
My mother who is in her 80s lives by the construction site of Greenmount Manor in Bury. Despite calls to Morris Homes, she is now highly stressed by the construction practices in place at the site. I was not surprised to find that Morris Homes are not registered with the Considerate Constructors Scheme. They seem to have no consideration for local residents and I would encourage anyone living in an area where they are planning construction to resist this.
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