5/5
GoogleGreat experience! Very knowledgeable able to answer all of my questions when viewing. Was shown around by a girl called Rebecca who was exceptional, she is a credit to your company!
Trusted Agent profile · Widnes
Reeds Rains reviews in Widnes
★★★★★
2,292 reviews across 3 platforms
58 Albert Road, Widnes, WA8 6JT
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Widnes, at 58 Albert Road, is rated 3.8 out of 5 across 2,292 reviews on three platforms, including 298 Google reviews rated 4.7.
298
Reviews on Google
This office
4
Reviews on Facebook
This office
1,990
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Widnes office, from every platform, shown as written. First names only.
Google5/5
TrustpilotExcellent service 👏
Very professional staff. Nothing too much trouble. Helpful with all queries I raised. Would recommend.
Agent replied · 16 June 2024
Thank you for your 5 star review!
5/5
TrustpilotAll viewings were handled by Reeds…
All viewings were handled by Reeds Rains, which was great as we both work full time and have limited free time.
1/5
TrustpilotDo not use their services
Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.
Agent replied · 16 June 2024
Hello Elske,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
4/5
GoogleGreat service! Warren is very professional and polite. Would highly recommend Reeds Rains.
1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Agent replied · 16 June 2024
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
5/5
TrustpilotSelling family home
We were selling our late mother’s house and received excellent service from all at Carrickfergus branch great advice and were kept informed all the way through the process.Would have no hesitation in recommending this team.
5/5
TrustpilotReeds Rains very helpful
Reeds Rains very helpful, was there every step of the way through helping me buy my first house I highly recommend.
5/5
TrustpilotThank you Reeds Rains
I would like to thank all of the staff at Reeds Rains for there work in finding me suitable accommodation. I was in need of accommodation in a timely manner and they found me a home and I'm grateful as the whole experience was made easy because they are very efficient and professional.
5/5
TrustpilotHelpful
Keeping us informed through out our sale, not completed yet but very happy so far.
Agent replied · 16 June 2024
Thank you
5/5
TrustpilotMy wife and I have several properties…
My wife and I have several properties that we rent and this was our first experience of using Reeds Rains. It will not be the last. Viewings organised very well with good notifications, vetting process clearly robust, smooth handling of all aspects. Excellent from all the team including Zoe and Scarlett.
5/5
TrustpilotNatalie was super helpful towards me
Natalie was super helpful towards me - thank you !
5/5
TrustpilotA wonderful experience
The manager and staff were all very professional and very helpful. They kept me updated with everything from start to finish. A wonderful experience. I would definitely recommend Reeds Rains to anyone buying or selling their property.
5/5
Trustpilotthe staff is great and very efficent…
the staff is great and very efficent and helpful
Agent replied · 16 June 2024
Great to read your review <3
3/5
TrustpilotGreat first impression but service was…
Great first impression but service was very poor. Lack of information and feedback I had to keep chasing up. Disappointed with photos. Went in branch to discuss price decrease. Was left to stand over desk no chairs provided or beverage offered. Make to feel uncomfortable
5/5
TrustpilotGreat local knowledge and the staff…
Great local knowledge and the staff really listen to what you say. I had 3 viewings and 2 offers ( one accepted) in 4 days so Reeds Rains obviously do their homework in marketing properties to the right people. Highly recommended.
5/5
TrustpilotReeds Rains Brockley office
Reeds Rains Brockley office We received an amazing friendly service since beginning of our home hunting journey, Gentrit, Rachel and our property manager Lauren, they are great team, even the service still continue the same system after we moved in, whenever we need anything or any question in mind Lauren on the phone.I would highly recommend👏👏👏
1/5
TrustpilotTerrible customer service
The customer service is absolutely terrible,I've been trying for a week too phone them there's been no answer and been told too leave a voicemail and get back too me but they have not it's been over 2 weeks and I still haven't heard anything.
5/5
TrustpilotSuperb Service
From our first initial meeting with Myles and viewings carried out by Kaz and Laura, everyone of them were professional, friendly and on hand whenever we had any questions. They made a sale very quickly and we look forward to completing soon. We would highly recommend this Company
5/5
TrustpilotVery professional
Very professional, friendly estate agents. Presented me with a fully documented report about my property including best phone networks, and details on the surrounding area together with prices on similar properties nearby before viewing mine.
1/5
TrustpilotThey don’t return calls or answer…
They don’t return calls or answer emails, my experience as a buyer has put me off ever using them to sell.
Agent replied · 16 June 2024
Hi Gemma,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
Trustpilotvery helpful
very helpful, knowledgable and always upfront with everything
Agent replied · 16 June 2024
Thank you :)
5/5
TrustpilotEvery one so friendly n helpful
Every one so friendly n helpful. We’ve just a sale so hoping it will go through quickly
5/5
GoogleGreat service, communication and speedy responses to calls etc. Would definitely use again
Agent replied · 23 August 2024
Hi Hilary, Thank you so much for taking the time to leave us your great review. We really appreciate it and I am glad that we have been able to help you. Thanks again, Team Widnes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Reeds Widnes won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Widnes
Source: EA Masters winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Reeds Rains hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Widnes.
Questions about Reeds Rains
Has Reeds Rains Favsco 23 won any awards?
Yes. Reeds Rains Favsco 23 won Gold for Best Estate Agent Guide 2023 Gold Award, Widnes branch at EA Masters 2022.
