5/5
TrustpilotLara the sales agent was very helpful…
Lara the sales agent was very helpful and friendly. She has kept us up to date through the entire process!
Trusted Agent profile · Widnes
Reeds Rains reviews in Widnes
★★★★★
2,292 reviews across 3 platforms
58 Albert Road, Widnes, WA8 6JT
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Widnes, at 58 Albert Road, is rated 3.8 out of 5 across 2,292 reviews on three platforms, including 298 Google reviews rated 4.7.
298
Reviews on Google
This office
4
Reviews on Facebook
This office
1,990
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Widnes office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExpert team & a pleasure to do business with.
Really pleasant, patient, knowledgeable & experienced staff. They dealt with multiple complexities calmly and efficiently.We are really grateful for their support throughout the sale process.
5/5
TrustpilotReeds Rains
Reeds Rains They have been very informative and kept us up to date every step of the way so far. This is my first time selling a property and they have been helpful and made it a little easier.
5/5
TrustpilotThank you
Friendly helpful staff giving us the advice we needed to sell our property. Thank you.
Agent replied · 16 June 2024
Thank you!
1/5
TrustpilotVery poor customer service
Very poor customer service, terrible communication. When this was raised with them, it was completely ignored. Will deal with the other agent on this sale.
Agent replied · 16 June 2024
Hi Paul,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further information such as the branch you had dealings with, referencing this review.Kind regards,Reeds Rains
5/5
TrustpilotFast pacing
Fast pacing, reliable and approachable
Agent replied · 16 June 2024
Thank you :) Regards,Reeds Rains
5/5
TrustpilotWe have been on the market with 2 other…
We have been on the market with 2 other estate agents prior to reeds raines and not sold we transferred to Reeds Rains they go above beyond and now we have sold Thankyou so much Mr Abbott
5/5
TrustpilotExcellent service by Niamh…
Excellent service by Niamh Titterington! Following a couple of months of searching for the right rental property, I have come into contact with Niamh a few times now. Each time she has been friendly and accommodating, even staying late to ensure I was able to view a property I liked. Very much appreciated.
1/5
TrustpilotThey let us down when buying our first …
They let us down when buying our first house and on day we picked keys up and my solicitor told contracts been exchanged and we can go down and pick keys up , only to find the people who sold me house was still in and they didn't move out till 5pm and they handed me the key so very unpleasant experience, and reedsrains wasn't interested.
5/5
TrustpilotThank you Adele Coleman
I would like to immensely thank Reeds and Rains agency for the attention they have given me since the beginning of the process of renting my house.However, I must mention Adele Coleman who was extremely polite, friendly, and always available to help me in my process.Adele, YOU ARE THE BEST 😊Thank you VERY MUCH 🙏🏼🙏🏼🙏🏼
5/5
TrustpilotGreat service
Currently looking for a house to rent in the Didsbury area and Reeds Rains have been amazing. There are literally no rental places available at the minute and the team has been trying hard to find something that fits my budget and requirements. Hopefully, I will find something soon with Reeds Rains
5/5
Trustpilotamazing from start to finish would…
amazing from start to finish would highly recommend
Agent replied · 16 June 2024
Thank you for the review!
5/5
TrustpilotThis company delt with the seller we…
This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody
5/5
GoogleLovely staff, viewings with warren who was fab. The whole letting process was looked over by Laura who was a pleasure to work with. Excellent communication with me throughout. Also had some mortgage advice meetings with Sandi who couldn’t of been more helpful and informative. I felt looked after and understood by the whole team in reeds rains Widnes. Couldn’t ask for more! :)
5/5
TrustpilotReliable and friendly
We have used reeds rains Gosforth for a number of years to let our properties. They have always done an excellent job.
1/5
TrustpilotI would rate 0 if I could
I would rate 0 if I could. Absolutely horric dealings with this company in teesside. I would never ever recommend this company. All they try and do is silence you as well when speaking out
1/5
TrustpilotBad communication with stupid…
Bad communication with stupid procedure. i didnt have problems with different agencies and i dont know why they making it so hard to make a deal with them. dont buy/rent with them!!!
Agent replied · 16 June 2024
Dear Greg,Unfortunately our referencing is dealt with by an external company and the procedure and criteria is set by them. We explained the procedure to you in order to avoid you paying fees which would have been non-refundable in the event of the referencing being declined. If you wish to discuss any further, please get in touch. Ian Jordan, Letting Manager.
4/5
GoogleMy agent is Wayne. Good agent.He is friendly and helpful. High efficiency.
5/5
TrustpilotThis company keeps their clients…
This company keeps their clients involved at every stage for viewings and the sale of your property. The staff at the Bridlington branch are superb!! They are helpful polite and friendly whenever they contact you! What else could you ask for?
5/5
TrustpilotService very good especially as covid…
Service very good especially as covid was a nightmare have bought and sold 3 houses in the last 10 years and we went with reads rains as we like the professional and honest approach of the manager tom brown and its good to have someone in the end of the phone that knows their job
5/5
TrustpilotI am happy to say that they are really…
I am happy to say that they are really experienced n help to buy n sell the property without any difficulties.
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish highly recommend Frank Nicholson senior mortgage advisor thank you
5/5
GoogleViewed a house for sale and was shown around by a lady called Rebecca. She was great, very knowledgeable and answered all my questions. Really pleased with the service we received!
5/5
GoogleGreat experience! Very knowledgeable able to answer all of my questions when viewing. Was shown around by a girl called Rebecca who was exceptional, she is a credit to your company!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Reeds Widnes won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Widnes
Source: EA Masters winners lists, as published, linked by year.
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Questions about Reeds Rains
Has Reeds Rains Favsco 23 won any awards?
Yes. Reeds Rains Favsco 23 won Gold for Best Estate Agent Guide 2023 Gold Award, Widnes branch at EA Masters 2022.
