Trusted Agent profile · Wickford
★★★★★
460 reviews across 2 platforms
2-6 Runwell Road, Wickford, SS11 7AB
Cowling & Payne's office in Wickford, at 2-6 Runwell Road, is rated 4.7 out of 5 across 460 reviews on two platforms, including 402 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Cowling & Payne, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wickford office, from every platform, shown as written. First names only.
5/5
GoogleCould not do enough for you and very helpful and considerate. Always called you back if unable to get hold of them., and always gave me good advice. Would recommend them to anyone.
Hi Steve, thank you for your 5 star review and great recommendation.
5/5
GoogleI had the pleasure of dealing with Vanessa during my inquiry about letting a property. She was not only attentive and professional but also genuinely lovely to speak with. Vanessa's dedication to her role was evident in her prompt responses and thorough assistance throughout the process. Her professionalism and attention to detail made the experience smooth and enjoyable. Thank you, Vanessa, for your outstanding service!
5/5
TrustpilotIve just rented a flat fro this good…
Ive just rented a flat fro this good estate agents,very very nice pleasent people, made me and my son feel very relaxed,
5/5
GoogleCowling & Payne were a great help to me when securing rental accommodation Very friendly, informative and helpful during the whole process
Hi Ally, thank you for your 5 star review.
5/5
GoogleWe had great service from Cowling & Payne, specifically dealing with James. He was welcoming, supportive and professional. Cowling and Payne were very responsive to emails and phone calls. Highly recommend.
Thank you for reviewing our Sales Department and awarding 5 stars.
5/5
GoogleAll the staff at Cowling and Payne are extremely helpful and very friendly. It is always a pleasure working alongside the team.
Thank you for your great 5 star review.
5/5
GoogleThe service from the sales team was exceptional after my recent purchase they kept me up to date throughout and helped make the process very swift and convenient. Thank you again to the whole team!
Hi Mary, thank you for taking the time to write the Sales team such a great review. It is much appreciated.
5/5
TrustpilotGreat experience
Great experience dealing with this agency. Have used them for many years and am very happy with the service provided.
5/5
GoogleCollette, Sue & Lauren in the ‘lettings team’ have provided absolutely fantastic service from start to finish. Thank you once again.
Thank you for your great 5star review.
5/5
GoogleWe have used Cowling & Payne for several years now, managing our rental property and the tenancy. They have provided excellent service throughout our time with them. I would recommend them without hesitation.
Hi Darren, thank you for taking the time to write Cowling & Payne such a great recommendation.
5/5
GoogleI have been using Cowling and Payne for my property let for a number of years now and wouldn’t go anywhere else. They provide a stress free professional service, thank you!
Thank you for your 5 star review, it is very much appreciated.
5/5
GoogleHaving bought and sold a property through Cowling and Payne I would recommend them to friends and family. The sales team were easy to get hold of and kept me informed throughout. Great service.
Hi Michael. Thank you for taking the time to write such a great review and awarding Cowling & Payne 5 Stars.
5/5
TrustpilotI received excellent service from Cowling and Payne
I received excellent service from Cowling and Payne! Such friendly staff who make the whole process easy and stress free!
5/5
GoogleMassive thank you to the Cowling & Payne sales team. The team was so kind and helpful every step of the way… Will definitely call once renovated and looking to sell, thanks again.
Hi Kerry. Thank you for taking the time to write Cowling & Payne's sales team an excellent 5* review.
5/5
GoogleAlways a great service from Deborah in the accounts department, very professional, friendly and efficient to deal with.
Hi Russell, thank you for your great 5 star review.
5/5
GoogleFantastic and professional service always on hand the help when needed with their ability to communicate through WhatsApp!
Thank you for awarding Cowling & Payne 5 Stars.
5/5
GoogleCowling & Payne have provided excellent support, and guidance, in establishing a new rental property. All enquiries have been dealt with on a prompt basis, and staff have been extremely helpful, and worked hard, to locate and contract the new tenant.PositiveQuality, Value
Hi Colin, thanks very much for taking the time to write Cowling & Payne a great rental review, we appreciate your great feedback.
5/5
GoogleJust like to say I would highly recommend this company , we have been using them for years looking after our properties and they are very professional in everything they do . The staff are really easy to talk to and I must say they are all really lovely.
Thank you very much for taking the time to post a great review for Cowling & Payne. We are very pleased you are so happy with our service.
5/5
GoogleI would highly recommend Cowling and Payne letting agents. we have dealt with various membrs of the team over the last 6 years and have never faced any issues.
Thank you very much for taking the time to write Cowling & Payne a 5 star review.
5/5
GoogleVanessa Rumble, Sue Noone and the whole team at Cowling and Payne have been extremely supportive, helpful and professional in dealing with our search for accommodation. Excellent estate agents.
Thank you for taking the time to write Cowling & Payne a great review.
5/5
GoogleWhat an estate agents, I've had a lot of different experiences with a lot of different estate agents but the sales team at Cowling & Payne were great during the whole process!
Hi Josh - thank you for Cowling & Payne's excellent 5* review.
5/5
TrustpilotFabulous service
I recently sold my house with Cowling & Payne and I can’t thank the team enough for the high level of service and professionalism from start to finish. I wouldn’t hesitate using them again in the future.
1/5
GoogleRented through Cowling & Payne. Service was poor. Communications were difficult - the right person always seemed to be on holiday when we needed something done and messages never seemed to get passed on. Tried to con me out of my deposit when I left. Would not use again nor recommend.
5/5
GoogleSales team was amazing, helpful from viewings all the way to completion. Thanks to all the team….⭐️
Thank you from the Sales team for your great review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Cowling & Payne, Wickford won Gold.
