Every review we hold for the Whitton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely Amazing Experience all made possible by Alan and Anish Your Move Whitton who went above and beyond all our expectations on a very difficult Purchase and Sale. Alan and Anish were always there for us in a calm efficient professional manner.. Explaining anything and everything we did not understand and placing our minds at rest when a problem arose..5 Stars for a 5 Star Team
Dot and Roy Wigley
Dorothy · 6 February 2023
Agent replied · 6 February 2024
Hi Dot/Roy, what a journey we had on your onward purchase on this one, thank you for the lovely review Regards Alan & Team.
★★★★★ 5/5
GoogleI recently bought property through Your-Move Whitton branch. Your-Move Sales & Letting executives(Anish Gola, Alan Woods & Vicky) have done an excellent job. Their sales staff is very user friendly, have very good communication and marketing skills. They kept me up to date and answered all my queries throughout the buying process. Vicky very well handled my landlord in order to synch up sales completion and end of tenancy at the same time. Well done & thanks to all of you.
Vinod · 3 March 2025
Agent replied · 7 March 2025
Hi Vinod/Nirmala, Was a pleasure to work together to help you through to process of buying your first home, all parties worked as a team in the office to make sure it all came together. We wish you all the best in your new home! Alan, Anish. Vicky & team.
★★★★★ 5/5
GoogleThank you so much to YOUR MOVE estate agents WHITTON especially Alan the branch manager and Anish on our purchase of our house.. There expertise professionalism and patience was extraordinary
being a first time buyer they explained the process chased solicitors and kept us updated regularly
clearly the best estate agents in the area
A big thank you to all the team!
Karamjit · 9 September 2023
Agent replied · 6 February 2024
Hi Karamjit/Sukhy, congratulations again on completion. I am soo glad we could help with the purchase of your first home. All the best Regards Alan & Team.
★★★★★ 5/5
GoogleI had such a pleasent experience dealing with both Alan Woods and Anish Gola at Your Move Whitton. I was kept updated throughout the entire process from beggining to end. They are highly professional and very friendly. You can ask them any questions and they will come back to you extremely quickly no matter how busy they are. I feel they have a wide range of properties that cater for different budgets and they make sure to check all of their properties before going to market. I had a lot of questions upfront and they answered them all for me. I would highly recommend purchasing or selling through them, they make the process very simple and I cannot thank them enough for this smooth experience. They helped me with the quick turnaround I needed. Thank you both! :)
Miss · 28 February 2025
Agent replied · 24 February 2025
Hi Qiana, Thank you for your glowing review and for highlighting myself and Anish's dedication to providing excellent service. It was our pleasure to keep you informed and answer your questions, ensuring your smooth experience. We're thrilled to have met your needs. Your recommendation is greatly appreciated. All the best in your new home Alan, Anish & team.
★★★★★ 1/5
GoogleThis agency won the most competitive award on the planet - Worst Estate Agents in London.
Unreliable with communication unless it's about increasing rent. Threatening with not handing over the keys unless the full deposit and first month's rent were paid before they signed the contract (thankfully the branch manager retracted this when mentioning reporting them to ARLA).
Year on year rent increases, with the cherry on top being an increase of 20% after living in the property for three years and having multiple major issues with the bathroom and broadband.
Didn't show up to the check out inspection even though they stated they would and tried to gaslight us by telling us it's their procedure (spoiler alert: their own procedure itself states everyone has to be there).
Tried to scam us out of our deposit for cleaning without providing evidence (images or the report), even though we left it cleaner than we found it. Thankfully mydeposit refunded us fully on providing evidence.
I would highly suggest you stay clear of this one. They can't even place the pin on the right point on the map.
Edit: the response has false claims about rent increase amounts and that we only let them know of the issues when we were vacating. They also falsely claim communication breakdown when they explicitly stated otherwise in their own emails. Blatant lies and an attempt to save face 🤮
Oliver · 25 February 2025
Agent replied · 28 February 2025
Hi Oliver, Thank you for taking to time to post your review & sorry to hear we have not met your expectations as an agent. I have taken the time look into your points raised personally & discuss this with Vicky Mansell the lettings manager. In relation to your points we would never threaten to withhold the keys, but it is company policy not to release keys unless a tenant has signed a contract and paid their first months rent and security deposit to enable us to protect the landlord & your deposit with My Deposits from the date of occupation. In relation to your rent increases I can see you were originally paying £1125 in 2021 &n your last years rent was £1250 in the 3rd year of the contract a increase of 11% which was indicative of the rental market at the time, we understand it is frustrating for a tenant to receive a request for an increase in rent. We only ever follow the landlords instructions some landlords do not increase rents for many years others review annually or at least every couple of years to keep it inline with current rents. In relation to the issues with your broadband and bathroom we do not manage this property for the landlord and you only brought this to our attention when you gave notice to vacate, which as this time we passed your comments onto the landlord. In connection with the checkout we acknowledge there was a break down in communication with the arrangements between ourselves and yourself. But once completed the checkout was sent onto your for your refence to check and we supported you with the landlord in relation to getting your full deposit back even though we again do not manage the property. I hope this brings closure for you. Feel free to contact me direct if you have any further questions. Regards Alan Woods Branch Manger & Partner.
★★★★★ 5/5
GoogleHighly recommended. Alan and Shahid has been very helpful with my property purchase. As a first time buyer I had many queries and Shahid has helped me through to get all my queries resolved with his prompt response. Thank you Alan and shahid you have been great help throughout the journey
Trinita · 27 April 2024
Agent replied · 25 August 2024
Hi Trinita/Mathias. Congratulations on exchange! Thank you for the lovely review, all the credit has to go to Shahid, I know he has worked closely with you on getting your purchase through. We look forward to handing the keys over to you later in the month once completion has happened. Regards Alan.
★★★★★ 5/5
GoogleAnish and Alan far exceeded our expectations
The knowledge and experience they have of the area is second to none
They kept us informed with the progress of
the sale answered any questions and returned calls promptly we couldn't of asked for any more i cannot recommend them highly enough
Estate agents have awful reputations im so happy we found one that has given our faith back in them thank you Alan and Anish for making a stressful time less so.PositiveResponsiveness, Professionalism
Laverne · 26 August 2021
Agent replied · 6 February 2024
Hi Laverne, was a pleasure dealing with both you and Andrew, Thank you for your kind review, we are always delighted to hear positive feedback about our team and the branch. We wish you the best of luck with your new home. Regards Alan & Anish
★★★★★ 5/5
GoogleOur experience with this estate agency has been very good. There was a clarity and transparency from day 1. The COVID pandemic has made the whole process of viewing, surveying and mortgage, really challenging. But Shahid worked with us and the vendor to safeguard both of our interests.
Unbiased advice was provided by Shahid whenever we reached out for any clarification. Regular communication and updates were provided through out the journey till completion.
We will certainly recommend this agency to buy a house with.PositiveResponsiveness, Professionalism
A · 26 August 2021
Agent replied · 6 February 2024
Ajit, Thank you for the kind words about Shahid, I know he went above and beyond to make sure that all parties were kept informed. I hope you are enjoying your new home!. Regards Alan Branch Manager
★★★★★ 5/5
GoogleTo say I am pleased is an understatement. Alan, Anish and the team at Your Move in Whitton have gone over and above to help me to sell my late parents home. Nothing was an issue for them. They did all the viewings, called round to the house to take extra photos, organised trades people to fix issues and more! I don’t think any other estate agent would go these extra miles!! I can’t thank them enough for everything- including getting me a very good & fair price for the property. Thank you . Kelley DelanyPositiveResponsiveness, Quality, Professionalism, Value
Kelley · 26 August 2021
Agent replied · 6 February 2024
Hi Kelley, Many thanks for the kind review, I am glad this all went through and we found a lovely family to take over your family home. Regards Alan, Anish,Shahid.
★★★★★ 5/5
GoogleWe've twice been impressed with the quality of service provided by Alan and the team at Your Move Whitton. They originally sold us our house and were easy to deal with and we went back to them to sell our house. The chain had a lot of frustrating obstacles to overcome and very little movement for months. Shahid worked tirelessly to get movement at all levels of the chain, going well over and above the call of duty. The chain would probably have fallen through without his tenacity and late nights. We are very grateful to Shahid and the team at Your Move Whitton.PositiveResponsiveness, Quality, Professionalism
Demian · 26 August 2021
Agent replied · 6 February 2024
Hi Demian/Nicki, has been a pleasure to deal with twice over the last few years and I am glad your purchase all came good in the end! Thank you for the kind words about Shahid, he is a real asset and I agree he kept the sale/purchase together with all of the proactive chasing. We all wish you well in your new home!
★★★★★ 5/5
GoogleVery smooth experience for purchasing our first home. We viewed 2 houses under Your Move. On both occasions, Alan Woods showed us around. He is very professional and helpful. He gave us a background of the house and its previous owners - it’s good to know a brief history about the house we are buying. Among all the houses we viewed, only Your Move Whitton Branch provided us with a printed flyer/leaflet about the property. I know everything can be seen online but having this is still good.
Due to Alan’s very professional manner of showing us the house and his expertise, we asked him for recommendations of a good mortgage advisor and solicitor. All of which helped us a lot in having a smooth and hassle-free sale.
They took into consideration that we are keen to complete before 30th of June. They liaised with the sellers about this and now we are excited to complete on the 29th!!
Thank you so much to Shahid as well who handled our case and responded quickly to all our queries.
Big thumbs up to Alan and Shahid of Your Move Whitton brunch! Thanks to all of you! Highly recommendedPositiveResponsiveness, Professionalism, Value
Zai · 26 August 2021
Agent replied · 6 February 2024
Hi Jenico/Kristen, Thank you for the amazing review, we hope you enjoy living in your first home and also that amazing garden. All the best Alan & Team
★★★★★ 5/5
GoogleSold 1 bed flat through Your Move - Excellent experience.
Interestingly, I also tried selling my property through a super cheap online estate agency and saw first hand the value of using a high street agency.
I was followed by Alan in the valuation and marketing of the property. He had been very kind and professional throughout. His expertise and knowledge were very helpful.
During the selling process, I was followed by his colleague Anish and his assistance was absolutely invaluable: I had a bad solicitor problem and Anish completely replaced him, kindly giving me updates on the process and explaining me in layman terms the steps I had to go through: he's been a life saver. With his brilliant relaxed attitude, he kept everyone cool when my solicitor went almost rogue, and kept me sane.
Both Alan and Anish were both updated on my sale which makes it really easy when one them was out of office.
Cannot recommend them enough and again a big thank you for all the help to all the team at Your Move in Whitton.PositiveResponsiveness, Quality, Professionalism, Value
Luca · 26 August 2021
Agent replied · 6 February 2024
Hi Luca, Thank you for the amazing review, we are all glad it went through so smoothly up until the end, when as you said your solicitors went a bit rogue. Hope all goes well in the future for you Marjana and your new arrival! Regards Alan
★★★★★ 5/5
GoogleAlan and Anish were both incredibly helpful and supportive when selling my house. Their feedback was honest and they were always present and available when I had questions during the process. All the team at Your Move worked efficiently and I wouldn't hesitate to sell or buy a house through them in the future. Many thanks!
Kris · 7 January 2024
Agent replied · 6 February 2024
Hi Kris, Thank you for the excellent review, here to help anytime in the future!. Have a great Christmas Alan, Anish & Team.
★★★★★ 5/5
GoogleAlan, Shahid and the entire team provided excellent support throughout our house purchase, ensuring a smooth and efficient process. Their prompt responsiveness to all our queries and clear guidance at every step was very helpful making the process smooth and stress-free! Highly recommended!
Cheers, Ram
Ramchandra · 13 February 2026
Agent replied · 13 April 2026
Hi Ram/Aakanksha, was a real pleasure to help you through the process, as a first time buyer we understand there is lots of information to digest and lots to understand. We were always happy to talk you through step by step. We wish you and your family all the best in the future in your New home. Regards Alan & Team.
★★★★★ 5/5
GoogleWe've been landlords for a long time and I can honestly say that Vicky and her team have been the best we have worked with. Nothing is too much trouble. Communication is excellent. As a remote landlord (300miles away) I've really felt like this team have got our back and have no hesitation in recommending them.
Jacqui · 8 November 2023
Agent replied · 6 February 2024
Hi Jacqui, what a wonderful review of our lettings team, Vicky, Grace & Sophie most definitely appreciate your kind words, as well as myself. We look forward to helping you in the future again when you need us. Regards Alan Woods Branch Manager
★★★★★ 5/5
GoogleWell to start with I would like to give six stars, specially Alan was very helpful and supportive, he had helped in every aspect. I feel very lucky where Alan was giving me all the help . Very professional and had given me best price .
Thank you
JYOTI AHIRE
Jyoti · 9 March 2024
Agent replied · 30 March 2024
Hi Jyoti, Thank for the the lovely review , I hope you are enjoy your new home in Hounslow and have got to meet your lovely new neighbours. All the best Alan.
★★★★★ 5/5
GoogleMany thanks to Shahid and Alan at the Whitton branch for their help and support in getting our first house purchase exchanged.
They have been incredible in providing us with guidance and information on the purchase of our first home and being very proactive while dealing with the solicitors and the other parts of a very complicated chain.
We could not recommend a better team in getting the job done!
Thanks alot once again.PositiveResponsiveness, Quality, Professionalism
FANCHON · 26 August 2021
Agent replied · 6 February 2024
Dear Fanchon/Godwin, Thank you for your lovely review, we are glad it has all gone to plan and you were happy with the service and support we provided. We wish you the best of luck in your new home and hope you enjoy it as much as Mr & Mrs Dines have. Regards Alan
★★★★★ 5/5
GoogleGreat experience as ever. This is our second transaction with Your Move, Whitton and Alan and team were helpful, knowledgable and proactive throughout. Thanks again!
Ben · 16 March 2025
Agent replied · 16 March 2025
Dear Ben/Julia, was a pleasure to help you move once again, we hope you love your new home as much as the previous owner did. I am sure we will see you soon as you are that bit closer to the high street now! Regards Alan & Team.
★★★★★ 5/5
GoogleYour Move Whitton is an agency that helped us great deal with the house purchase.
Alan, particularly thank you to you for guiding us every step.
Very professional and helpful members of staff.
Sunflower · 13 November 2024
Agent replied · 20 November 2024
Thank you very much for the lovely review. Regards Alan & Team
★★★★★ 5/5
GoogleI recently worked with YourMove Whitton to secure my new home to rent, and I couldn’t be happier with the experience. From the beginning, their team was incredibly professional, guiding me through each step of the process with clear communication and expert advice. They were always available to answer my questions, and their attention to detail ensured that everything went smoothly. What stood out the most was their genuine willingness to help, making what could have been a stressful situation feel effortless. I highly recommend Your Move Whitton looking for a reliable and supportive property agency.
Alan Dolot
ALshots · 27 October 2024
Agent replied · 10 November 2024
Hi Alan, Thank you for the kind feedback, the lettings team here work extremely hard & it is always great to hear positive feedback. We wish you all the best in you new home in Whiton. Regards Alan, Vicky & team.
★★★★★ 5/5
GoogleI had the pleasure of dealing with Alan during the sale of my house. From the first valuation visit to completion day, the process couldn’t have been smoother. He was always ready to answer any queries no matter how basic they may have been and gave sound advice on a number of occasions. Alan’s thoroughness and professionalism ensured that the stress was taken away from the whole procedure, for which I am very grateful. I would definitely recommend Your Move to anyone looking to buy or sell in Whitton.PositiveProfessionalism
Michaela · 25 October 2024
Agent replied · 6 February 2024
Hi Michaela, thank you for the kind review, it was a pleasure dealing with you again on the sale of your home this time. I am so glad we found a lovely new family to make new memories. All the best Alan, Anish & Shahid.
★★★★★ 5/5
GoogleI want to thank Vicky Mansell & Ruby Pickard of Your Move Whitton for the great job they did finding me a tenant. They kept me updated throughout the process and Vicky was always on hand to answer any questions and help with any problems. I wouldn't hesitate in recommending them to anyone who was choosing a letting agent.
Tim · 6 February 2023
Agent replied · 6 February 2024
Hi Tim, Thank you for the kind review, I will be sure to pass this to the lettings team. Regards Alan Woods Branch Manager
★★★★★ 5/5
GoogleThanks for the kind support provided by Your Move Whitton branch, specially thanks to Anish Gola and Alan for their huge efforts in completing the purchase of my property through them. There were lots of complexities which they worked very well through out the process. I will highly recommend for anyone looking to buy or sell property through YourMove.
Sanjay · 6 February 2023
Agent replied · 6 February 2024
Hi Sanjay, Thank you for the lovely review. We are glad that it all came together. Regards Alan, Anish & team.
★★★★★ 5/5
GoogleVicky and the team in Whitton branch have been fantastic 👏 👌 and proactive including Anish . Ruby and Sophie on the maintenance team and Alan as well.
They work as a seamless team and really make an effort 👏 to understand both the landlord and the tenant and come up with effective solutions and are always incredibly diplomatic. You all deserve a safe and fruitful 2022.
Nasir · 6 February 2022
Agent replied · 6 February 2024
Dear Mr and Mrs Barakzai, Thank you for the kind words, I am glad that we were able to find a new tenant for you for 2022.
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