Every review we hold for the Whitstable office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe just sold our house with Mark Smith and I can’t recommend them highly enough. Everyone we worked with there was great but I have to highlight Nikki in particular. She managed our sale brilliantly, her communication was incredible and we really appreciated her support from start to finish.PositiveResponsiveness, Professionalism
Elspeth · 17 June 2021
Agent replied · 16 June 2024
Thank you Elspeth for your very kind words. It was an absolute pleasure to work with you and we were pleased you chose Mark Smith Estate Agents to sell your house.
Best wishes from Nikki and team in your new home
★★★★★ 5/5
GoogleI recently purchased a beach hut through Spiller Brooks.
Nicki, Jeanette & Annabel are so helpful and friendly, it was a pleasure to deal with them and my beach hut is just FABULOUS!!
Sue · 17 June 2023
Agent replied · 16 June 2024
Dear Sue
We're so happy that you're enjoying your seaside retreat and look forward to saying hello when we're passing.
Regards Nikki, Mark, Jeanette, Annabel, Rosie and Marco 🐕
★★★★★ 5/5
GoogleWell done all the girls at Spiller Brooks! Completed the sale of my Bungalow in only five weeks. Friendly, helpful and very Professional. No hesitation in recommending this local company. Thank you.
Jackie · 17 June 2023
Agent replied · 16 June 2024
Thank you Jackie for your kind review. We really enjoyed working with you and wish you all the best in your new home.
The Spiller Brooks team
★★★★★ 1/5
GoogleLooks like I'm about to burst a 5 star bubble. I saw a new build flat for sale with this agent on Zoopla. I requested a viewing. I was then bombarded with questions regarding my status on the market. I gave as many details as I could, making clear that I was interested in new build flats. I was then asked for a budget. I answered clearly and precisely at 1pm. I then got sent 5 property details at 3pm which were not flats. I replied that I didn't want details of bungalows, and that she should listen to what potential buyers wanted. She then emailed that she had sent the details before I had said no bungalows. Uhm. That's a lie, how stupid to say 'before ' when clearly it was 2 hours after i had made a request for flats only. I then got a stroppy email asking ne when i could view the original flat. Breach of confidence here, I don't think so.
Linda · 17 June 2020
★★★★★ 5/5
GoogleSuperb personal service from the outset to completion, having used Nikki and her superb team for both buying and selling, I cant recommend them highly enough!
Gerri · 17 June 2023
Agent replied · 16 June 2024
Dear Gerri
Thank you for your very positive feedback we enjoyed working with you and wish you well with your future plans.
Best wishes Nikki, Jeanette Annabel & Rosie
★★★★★ 5/5
GoogleAll the staff at Spiller Brooks were unfailingly helpful in their endeavours to sell our property and we cannot praise them highly enough. We were kept informed on an almost daily basis as to how things were proceeding and with their help and guidance we managed to complete our sale just in time for Xmas.
Steve · 17 June 2023
★★★★★ 5/5
GoogleSpiller Brooks provided excellent service throughout our recent buying process. Great communication and very efficient. Would highly recommend.
Kate · 21 August 2023
Agent replied · 16 June 2024
Thank you for your kind review Kate. We wish you all the best and we will be happy to help you or colleagues in the future, should the need arise.
The Spiller Brooks Team
★★★★★ 5/5
GoogleJust had to write a 5 star review to say what excellent service and support we have had from the team at Spiller Brooks and would certainly recommend them .
Denise · 17 June 2022
Agent replied · 16 June 2024
Dear Denise. It is rewarding to receive such positive customer feedback, particularly as we set ourselves high standards in providing our services. The team at Spiller Brooks very much appreciate your kind words and we all wish you both well for the future. Thank you for choosing us to successfully sell your Sisters home.
★★★★★ 5/5
GoogleWe selected Mark Smith agency for their professional and personable approach. The communication was fantastic throughout and the team worked together at all times. They would offer sound advice when requested and acted as smooth mediator through negotiations. We were very pleased to have them conduct our sale and we would recommend them in an instant!PositiveResponsiveness, Quality, Professionalism, Value
Adventures · 17 June 2020
★★★★★ 5/5
GoogleVery friendly, efficient and caring service.
John · 17 June 2023
Agent replied · 16 June 2024
Dear John
Thank you for your very kind review and we all wish you well in your new home.
Kind regards Nikki, Jeanette, Annabel, Rosie and Mark
★★★★★ 5/5
GoogleWould just like to say,we would highly recommend, spiller brooks,estate agents,very professional,and extremely helpful,and would engage there services again,in a heartbeat.
Kevin · 17 June 2023
★★★★★ 4/5
GoogleThey actually return calls .
Neil · 17 June 2021
Agent replied · 16 June 2024
Thank you for your comments Neil. We endeavour to arrange property viewings at earliest opportunity, but in some cases we are reliant upon the availability and/or decisions of the vendor. Where this is the case, we will return the call once details are confirmed or at least keep applicants up to speed with progress until viewing arrangements can be finalised.
★★★★★ 5/5
GoogleThe whole team are excellent anything you ask them to do they will do if they can.PositiveProfessionalism
Chris · 17 June 2021
★★★★★ 5/5
FacebookProfessionalism and tenacity.
Lindley · 25 September 2021
★★★★★ 5/5
GoogleAmazing lovely staff
Fliss · 18 June 2018
★★★★★ 5/5
GoogleAmazing lovely staff
Claire · 24 December 2017
★★★★★ 5/5
GoogleRating only, no written review.
Norman · 17 June 2023
Agent replied · 16 June 2024
Thank you Norman
★★★★★ 5/5
GoogleGreat estate agents
Christine · 11 December 2022
Agent replied · 10 December 2024
Thank you Stephen. We strive to provide a personal and professional service to sellers and buyers alike, and your kind words are very much appreciated.
★★★★★ 1/5
GoogleRating only, no written review.
Cameron · 17 June 2022
★★★★★ 5/5
GoogleGreat estate agents
High · 17 June 2022
Agent replied · 16 June 2024
Thank you Stephen. We strive to provide a personal and professional service to sellers and buyers alike, and your kind words are very much appreciated.
★★★★★ 5/5
GoogleRating only, no written review.
Benita · 17 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
