Every review we hold for the Whitstable office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFirst time buyer
Could not be more happier with how informative & smooth the journey has been, from putting down an offer to completion of sale.
Louise Daly has been a big help (especially as a first time buyer) with constant updates of the process, making sure I was still in the loop of things.
Thank you :)
Hannah · 27 July 2026
Agent replied · 4 August 2026
Thank you, Hannah, for sharing your wonderful experience. We're thrilled to hear that our support made your journey smooth and informative. Louise is dedicated to keeping our clients updated, especially first-time buyers. We appreciate your kind words and wish you all the best in your new home
★★★★★ 5/5
GoogleHaving decided to use Miles and Barr for the sale of our house we found the entire team to be really helpful. We received emailed confirmation of viewings all of which were accompanied by M&B staff. We got prompt feedback following the viewings. Once the sale was agreed we were handed over from the sales team (Megan and Sophie) to the progression team (Annie) who gave regular update and helped get the sale over the line. Should we move again in the future we would definitely use Rob and the team.
Paul · 8 January 2026
Agent replied · 26 December 2025
Thank you for the five-star review Paul. Great to hear your feedback for Sophie and Megan in our sales team, as well as Annie from sales progression. We look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotMiles and Barr birchington
Really happy with the service from Miles & Barr birchington! The whole process was quick, easy and straightforward, and communication was great throughout. A big thank you to Debbie Mead for all of her help and support along the way. I really appreciate everything she did and always felt in the loop and had super quick responses !
Charley · 26 June 2026
Agent replied · 2 July 2026
Thank you for sharing your wonderful experience, Charley. We're thrilled to hear that the process was quick and straightforward, and that you felt well supported throughout. Our team strives for clear communication and efficiency, and it's great to know Debbie provided you with such professional assistance. We appreciate your kind words and look forward to helping you again in the future
★★★★★ 4/5
TrustpilotNice experience with Miles & Barr
Our time with Miles & Barr was hassle free. It was a seamless experience with each communication and dealings with the team. We got prompt review of any concerns with our rental property and our stay was comfortable. Overall the property manager Michelle was most helpful and kind. Keep up the good job!
Ijay · 29 July 2026
Agent replied · 4 August 2026
Thank you for sharing your experience, Ijay. We're delighted to hear that your time with us was hassle-free and that our team provided you with efficient support and we appreciate your kind words about Michelle's professionalism and kindness. Please feel free to reach out if you need further assistance.
★★★★★ 5/5
TrustpilotWe had outstanding service throughout
We had outstanding service throughout. Emily Stickler went above and beyond, she made the process as stress-free as possible, which is always a challenge when you are selling from a distance and can't just pop round to the property. She kept us (& the buyer) fully informed at all times, and nothing seemed to be too much bother for her - would highly recommend
Lesley · 7 May 2026
Agent replied · 12 May 2026
We appreciate your wonderful feedback. We are so glad to hear that the service you received was outstanding and that the process was made stress-free, despite the distance. We will be sure to pass on your kind words.
★★★★★ 5/5
GooglePhil has been brilliant helping my nan and grandad finding a new home, very personable understanding and patient making things so effortless for us all along the way, his knowledge on all the bungalows we have viewed so far has been second to none, it’s been a pleasure working with you so far Phil and great meeting you. Thanks Jack
JACK · 5 June 2026
Agent replied · 12 June 2026
Thank you for your kind words, Jack. We are thrilled to hear that Phil has provided such personable and patient support in finding a new home for your nan and grandad. It has been a pleasure working with you too, and we look forward to continuing this journey together. Kind regards, Dan
★★★★★ 5/5
TrustpilotWe would like to thank Debbie (Mead)…
We would like to thank Debbie (Mead) who has been a great help throughout our purchase even when things went a bit wrong at our end she did a great job in trying to keep things moving many thanks to Debbie
Steven · 6 October 2026
Agent replied · 9 October 2026
Thank you for sharing your experience, Steven. We're thrilled to hear that Debbie, your sales progressor, provided excellent support and kept everything moving smoothly despite the challenges. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotExcellent from start to finish
The service I have received from Miles and barr has been exceptional throughout. They communicated swiftly when issues arose and continued to keep me updated on a regular basis. Special thank you to Louise who went above and beyond when the chain was faltering to work the issue and resolve it quickly.
Customer · 21 July 2026
Agent replied · 28 July 2026
Thank you for sharing your wonderful experience, Mr Ing. We are thrilled to hear that our support was exceptional and that we kept you updated throughout the process. It's great to know that our team's professionalism and efficiency helped resolve the issues quickly. We truly appreciate your kind words and look forward to assisting you again in the future
★★★★★ 5/5
TrustpilotMiles & Barr Canterbury team provided excellent service
Miles & Barr Canterbury team provided excellent, timely service in arranging house viewings and also in the post-offer, with special thanks to Lynette Pickard and Denise Lumpkin. Prompt reply to messages, emails and phone calls. Really a reassurance sales process for a property in Canterbury. GREAT team!
Lisa · 16 August 2026
Agent replied · 24 August 2026
Thank you for sharing your wonderful experience, Lisa. We're thrilled to hear that our team provided excellent and timely support during your property journey. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotFantastic support for a first-time buyer!
Buying a house can be so overwhelming, but Louise Daly made my journey absolutely amazing. She was incredibly supportive, professional, and kept me updated every step of the way. I couldn't have asked for a better estate agent to help me buy my home. Thank you so much, Louise and Miles & Barr!
Aswathy · 6 July 2026
Agent replied · 10 July 2026
Thank you for sharing your wonderful experience, Aswathy. We are thrilled to hear that Louise provided you with exceptional support and professionalism throughout your home-buying journey. Our team is dedicated to delivering a good experience with clear communication and local expertise. We appreciate your kind words and wish you all the best in your new home!
★★★★★ 5/5
TrustpilotGreat communication
Great communication - Denise was the senior sales progressor for my purchase. She kept me up-to-date along the way and guided me with the process and procedures. A house move and purchase can be stressful, however, Denise certainly helped to ease things.
Lynn · 16 September 2026
Agent replied · 19 September 2026
Thank you for sharing your experience, Lynn. We are delighted to hear that Denise provided you with excellent support and kept you informed throughout your purchase. If you need any further assistance, please feel free to reach out to us.
★★★★★ 5/5
TrustpilotMiles and Barr were great to deal with…
Miles and Barr were great to deal with throughout sale process. Particular thanks to Debbie Mead, who went above and beyond in driving our sale across the line, even when she was on annual leave!. We couldn't speak more highly of Scott, Debbie and their team and would definitely not hesitate to recommend them.
Calvin · 23 June 2026
Agent replied · 25 June 2026
Thank you, Calvin and Louise, for sharing your wonderful experience. We are thrilled to hear that Debbie and the team provided exceptional support throughout your sale. We truly appreciate your recommendation and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotOur sales progressor Louise Daly was…
Our sales progressor Louise Daly was extremely helpful, friendly and organised. Our process was not straight forward but she gave us lots of info along the way and kept us in the loop - all whilst remaining very personable
Esther · 25 September 2026
Agent replied · 30 September 2026
Thank you for sharing your experience, Esther. We're delighted to hear that Louise provided you with helpful and organised support throughout your journey. If you need further assistance, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotA very smooth purchase from start to…
A very smooth purchase from start to finish. Great communication throughout and super friendly, helpful staff. I would highly recommend this agency! A huge thank you to Louise, who handled my case and supported me throughout the whole process. Thank you
Sylwia · 10 September 2026
Agent replied · 5 October 2026
Thank you, Sylwia, for sharing your wonderful experience. We're thrilled to hear that you found our communication clear and our staff friendly and helpful. We always strive to provide seamless support and deliver exceptional customer value. Your recommendation means a lot to us, and we look forward to assisting you again in the future
★★★★★ 5/5
TrustpilotGreat assistance from Louise!
Can’t praise and thank Louise enough for her help during our sale. She called me regularly with updates and was invaluable in keeping communication going between us, our buyer and both solicitors. Invaluable help, thank you Louise. Thanks also to the sales team.
Janice · 28 August 2026
Agent replied · 2 September 2026
Thank you for sharing your wonderful experience, Janice. We're thrilled to hear that Louise provided invaluable support and kept communication flowing smoothly. We appreciate your kind words
★★★★★ 5/5
TrustpilotAbove and beyond
Emily Stickler was kind, considerate, professional, and determined to resolve every inquiry, issue, concern, or problem quickly and efficiently. This made a very stressful situation involving moving significantly more manageable. Thank you, Emily, for going above and beyond for us.
Margaret · 14 September 2026
Agent replied · 18 September 2026
Thank you for sharing your experience, Margaret. We are delighted to hear that our professional support made your moving process more manageable. Wishing you all the best
★★★★★ 5/5
TrustpilotReliable and professional lettings team
I've had a fantastic experience with Miles & Barr lettings and wouldn't hesitate to recommend them. The service has been professional, responsive, and stress-free from start to finish. A special mention goes to Gracie, who manages my property superbly. She is proactive, efficient, and always quick to respond, giving me complete confidence that everything is being looked after properly. I'd also like to thank Jessye, who consistently does an excellent job finding high-quality tenants. Her communication is excellent, and she works hard to ensure the right tenants are matched to the property, making the letting process smooth and straightforward. Together, Gracie and Jessye. make a great team Highly recommended!
Kelly · 19 July 2026
★★★★★ 5/5
TrustpilotFirst class service
Louise was excellent at keeping me up to date with any developments she was also proactive in keeping the sale on track requesting information from buyers on state of play .if it hadn’t been for Louise and her negotiations with buyers I do believe the sale would have fallen through .
Fiona · 24 June 2026
Agent replied · 2 July 2026
Thank you for sharing your experience, Fiona. We're thrilled to hear that Louise kept you informed and was proactive in ensuring the sale stayed on track. It's wonderful to know that her efforts made a difference. If you need anything further, please feel free to reach out to us.
★★★★★ 5/5
TrustpilotDebbie Mead - Thankyou
Debbie Mead has been absolutely wonderful throughout. She has kept me up to date throughout all the proceedings. Has always been available to answer all my questions in full and has put me at ease.
Thank you so much Debbie, you are a credit to Miles and Barr.
Jan · 14 July 2026
Agent replied · 20 July 2026
Thank you for sharing your experience, Jan. We are thrilled to hear that Debbie, your sales progressor, provided you with excellent support and kept you informed throughout the process. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotWould recommend
I have been dealing with Louise for my Purchase of a property in Margate. As I am a first time buyer I am learning as I go and Louise has been with me the whole way through with great communication and reassuring explanations of processes.
Kye · 23 July 2026
Agent replied · 4 August 2026
Thank you, Kye, for sharing your wonderful experience with us. We are thrilled to hear that Louise provided you with excellent support and clear communication throughout your property purchase. If you need any further assistance, please feel free to reach out to us.
★★★★★ 5/5
TrustpilotOnce again
Once again, thanks to Miles and Barr, Folkestone, I have had a successful house sale. The team were professional and attentive throughout the process. I would like to thank Emily for her tireless efforts to keep everything on track, and for keeping me up to date at all tîmes.
Jenny · 21 June 2026
Agent replied · 24 June 2026
Thank you, Jenny, for sharing your wonderful experience with us. We are thrilled to hear that our team provided professional support and kept everything on track during your house sale. Emily's dedication to clear communication and efficiency truly reflects our commitment to putting people first. We appreciate your trust in us and wish you all the best in your new chapter
★★★★★ 5/5
TrustpilotJade, solicitors with Miles and Barr, Dover.
Jade, solicitors side of my house sale and whom I was in contact with regularly was incredibly patient, helpful, continuously tried to help me with progression of my needs as I was particularly not good with digital, online communication, but she did anything she could to help me.
Miles and Barr, estate agents in Dover, who together with solicitors were just absolutely amazing. I can't thank them enough for their professionalism, kindness and from start meeting Ashley, who was incredible, truly understood my predicament, offered help from himself and his amazing team at Miles and Barr, introduced me to Flori, whom also went beyond her job to help me, truly genuine in all her actions, in more ways than I can describe.
I met Emmanuel, again, genuine, thoughtful, professional and always ready to help, and everyone i spoke to on tbe phone, met in the office, I don't want to leave anyone out, as each and every one were amazing, I'm so glad I found Miles and Barr and I can only speak highly of them.
Throughout the many years of moving, this is the first time I can genuinely say credit where credit is due, they deserve the best recommendation because the whole team from Jade at solicitors, guiding me throughout the legal side to everyone I met at Miles and Barr Dover, gave me reassurance, professionalism, and a sale to remember them by.
Felt like family, always wanting to give their best no matter what situation arose.
I truly appreciate each and every one I had the privilege to meet and speak with.
Gulfiye · 7 October 2026
Agent replied · 9 October 2026
Thank you, Gulfiye, for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional support and professionalism throughout your house sale. It’s heartwarming to know that you felt like family and received the assistance you needed. We truly appreciate your kind words and recommendation, and we’re here for you whenever you need us
★★★★★ 5/5
TrustpilotBrilliant first time buyer experience!
Miles & Barr have been great from start to finish in my flat purchase journey. As a first time buyer it can be quite daunting buying a property but the team have been on it since day 1 and kept me in the loop and up to date the entire time. They are very vigilant and up to speed, and by using the recommended solicitors this really sped things up as well as made the process seamless. Thanks to Emily Stickler for the frequent updates and support, Maddy Hyde for her assistance, and Kayleigh Turner for the onboarding. Great first experience and would recommend to any other first time buyers out there!
Lewis · 19 September 2025
Agent replied · 23 September 2025
Thank you for leaving us such a wonderful review for your sales progressor, Emily and Maddy and Kayleigh from the team in Folkestone. They will be so pleased to hear your feedback and that you found buying your first home a really good experience. All the best in your new home!
★★★★★ 3/5
TrustpilotA fantastic property manager
Miles and Barr managed the property we let for 14 years. We had numerous property managers in that time and it has only been in the last 6 months since Rachel Hodson took over we have been totally happy.
Rachel was an excellent communicator, keeping us up to date, answering questions in a timely manner and finding out if she didn't know. If she had been our property manager for the whole time,j I would have given 5 stars.
Alison · 22 June 2026
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