Miles and Barr reviews in Whitstable

★★★★★ 5/5

Trustpilot

Becky provided excellent service…

Becky provided excellent service throughout. She was professional, responsive, and kept me informed every step of the way, making the whole process smooth and stress-free. Highly recommended!

Indi · 18 February 2026

★★★★★ 5/5

Trustpilot

Buying through Miles & Barr

Buying through Miles & Barr has been great. Sophie was so well-informed and clear. She didn't just know the properties she was selling, but knew about all of the similar ones from other estate agents. She confirmed all the pros and cons of the properties we had already seen. Very impressed!

Mike · 8 December 2024

★★★★★ 5/5

Google

Very pleasant and helpful, didn’t rush us and made us feel relaxed

Frank · 5 June 2026

★★★★★ 5/5

Trustpilot

Thank you for your helpful assistance…

Thank you for your helpful assistance in the successful purchase of our property.

G · 26 May 2026

★★★★★ 5/5

Trustpilot

Lisa Cook went above and beyond

Lisa Cook went above and beyond her role and really was fully responsible for helping us move despite multiple hurdles faced with our mortgage application etc. It was not a straight forward chain or journey but her guidance, advice and patience was incredible and she even ended up supporting the whole chain eventually as other sales progressors were hard to contact. Thank you Sarah, Lisa and Team!

Nadine · 10 January 2024

★★★★★ 5/5

Trustpilot

We met with Jake |Chamberlain of Miles…

We met with Jake |Chamberlain of Miles & Barr at a property to let. He was professional with a good degree of amiability throughout our meeting. In addition he appeared at all times to give a believable air of honesty which was refreshing in the present situation. We took up an inordinate amount of his time with questions and hypothetical scenarios and at no time did we feel that he had anything else to do except concentrate on us, the customer. Our appointment with Jake was very good as we had an unusual situation which he assured us would not be a problem an he gave us advice which we valued. It is a shame that we did not apply for the rental as Jake was such a likeable face to Miles & Barr. Due to our experience with Jake we would readily recommend the company

Peter · 15 January 2023

★★★★★ 5/5

Google

I have used Miles and Barr recently to sell my property. I cannot praise them enough. Excellent communication, efficient, enthusiastic and always willing to take our wishes into consideration. I would specifically like to thank Adam M for his patience, knowledge and kindness throughout this process. Will definitely be using Miles and Barr again.

Hannah · 2 September 2024

★★★★★ 5/5

Google

Rob and the team at M&B Whitstable have been absolutely brilliant assisting us with the sale of our property. We can’t thank them enough and we’ll definitely use them again in the future. Highly recommended!

Tom · 19 May 2025

★★★★★ 5/5

Google

I was well looked after by Phil, Many thanks.

Greg · 29 May 2026

★★★★★ 5/5

Google

On time, plenty of knowledge about the property, great to chat to. Top guy

Neil · 12 April 2026

★★★★★ 5/5

Google

Was a very friendly helpful man

Lisa · 5 June 2026

★★★★★ 5/5

Trustpilot

Excellent Estate Agents

Miles and Barr are very proactive and honest. They are confident with their selling strategies and know how to implement them for eveyone's benefit. The staff in the Cliftonville Office are exceptionally helpful and are happy to talk anything through with you at any point. I have been through a house selling and buying process with them recently, and in particular the progression officer Louise Daly was a great support and extremely professional. I would recommend you use this estate agency.

Dosh · 1 August 2022

★★★★★ 5/5

Google

Great efficient and very friendly service allways friendly and great help and service

Gideon · 12 April 2026

★★★★★ 5/5

Google

Excellent professional service from Diane, Courtney, Holly, James and the rest of the team at Attenborough/long eaton office. Received daily updates via WhatsApp/emails/phone calls. Constantly chasing our buyer and their solicitor to keep sale progressing. Well done to all of the team and would definitely use again if needed to. Highly recommend this company.

Helen · 27 January 2026

★★★★★ 5/5

Trustpilot

The staff at Miles & Barr were truely professional

The staff at Miles & Barr were excellent. Max who facilitated the viewing was very punctual and knowledgeable, and no question was too much trouble. Sian in the Lettings Department was a real professional, very courteous and again was always willing to answer questions. Her speed of response within the whole process, from application to confirming the letting, was exemplary, and her level of communication was superb. All I can say is that the service overall was outstanding and that I would highly recommend Miles and Barr.

TimJ · 24 June 2022

★★★★★ 5/5

Trustpilot

Suzanne Beard

All the staff I had contact with were very polite & courteous, dealt effectively & efficiently with any concerns I raised, made the whole process as strew free as it possibly could be. Wouldn’t hesitate to use your services again.For me it was a complete blessing to have Suzanne Beard in my corner. Her understanding and approach under difficult personal circumstances were exemplary. I so appreciate the care and efficient way she guided me through the process. Big thank you Suzanne.

Simon · 21 June 2022

★★★★★ 5/5

Google

Recently used Miles and Barr and was very pleased with the service I received. Special shout out to Megan for all her help. Highly recommended

Aaron · 19 July 2025

★★★★★ 5/5

Google

Good objective presentation without pressure. Very fair treatment.

Ian · 12 May 2026

★★★★★ 5/5

Trustpilot

Purchasing a home

From beginning my property search with Miles & Barr each employee has been extremely helpful, understanding and professional.

Nikki · 19 February 2026

★★★★★ 5/5

Google

Personable and extremely helpful

Mark · 7 June 2026

★★★★★ 1/5

Trustpilot

I contacted Miles n Barr for a valuation…

I contacted Miles n Barr Tenterden Kent for a valuation on my house by email a male agent phoned me and made me feel very uncomfortable he was extremely condescending to the point where I was feeling very hurt he made me feel like I wasn't good enough for their services I have a beautiful 4 bed semi in an equally beautiful part of Kent now were talking about October 2023 where most people are reluctant to put their house up for sale and the economy is at its worst so you would think that estate agents would be working harder to get some properties on their books but this man had such an awful attitude I'm a very friendly lady always helping others the best I can always polite but this male agent really pushed me to the limits he would not stop he had aggressive attitude, has no people skills and absolutely no empathy for people I had the phone on loud speaker and my husband was listening who was appalled by the agents attitude, I said to the agent if you don't want our business it's fine I can always go somewhere else he said ok and I was about to reply and he put the phone down on me !!I left a message on their website asking for the manager to please call me but I've had no response hence this review.Thank you for your reply Miles n Barr. Had a message been left to call your branch I would of called you back by return however as no message was left (on either landline or mobile) that would have been impossible ! Other local agents must be benefiting from your unprofessional behaviour, a message to prospective vendors please don't let my experience with Miles & Barr put you off instructing alternate agents.

Jay · 27 October 2023

★★★★★ 5/5

Google

Thanks for helpfull behaviours 👏 …

Yunus · 22 May 2026

★★★★★ 5/5

Google

Both Diane and Lucy were superb. Lucy came back to the property on multiple occasions for me in good humour! And is extremely professional and very knowledgeable. Diane gave such great advice and added so much to my customer experience with her background in surveying. Both aspects of this combined support from them is very much appreciated! Many thanks to you both and best wishes :)

Ian · 27 August 2023

★★★★★ 1/5

Trustpilot

Do Not Use Them

I completely agree with a previous comment citing 'Misleading practices and lack of accountability'I strongly advise anyone not to use them or to move to another agent after my stressful and upsetting experience.If you are tied in, do not believe anything they tell you and insist on receiving all communication and confirmation of conversations from them in writing so that you have a paper trail of everything you are told. Make sure you attend all viewings with them if possible. Speak to any proposed buyers yourself and double check everything . If your property is empty then do not allow them to access without you attending. Regularly check on your property. I wanted an apology for their underhand practices, which potentially cost me thousands, but all I got was more lies and denials. No apology, no accountability.

Janice · 2 October 2023