Trusted Agent profile · Whitstable
Verified
★★★★★
1,244 reviews across 2 platforms
87 High Street, Whitstable, CT5 1AY
Part of Miles, see every office.
Miles's office in Whitstable, at 87 High Street, is rated 4.6 out of 5 across 1,244 reviews on two platforms, including 406 Google reviews rated 4.8.
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Every review we hold for the Whitstable office, from every platform, shown as written. First names only.
5/5
GooglePhil Hopkins showed us around a property today He was very knowledgeable and informative We was very happy with our house viewing experience.
Thank you, Natalie, for sharing your wonderful experience with us. We're delighted to hear your kind comments. If you have any further questions, please feel free to reach out to us. Thank you, Dan
5/5
GoogleMet Phil, on a number of visits, and has been totally professional, polite so very helpful. Would highly recommend.
Thank you for sharing your experience, Lee. We are delighted to hear that Phil has been professional, polite, and incredibly helpful during your visits. We truly appreciate your recommendation and look forward to assisting you again. Thank you, Dan
5/5
Trustpilot5* service and support from all at miles and barr.
From putting the flat on the market with sam to the final day the staff at miles and barr have been fantastic.
We truly appreciate your kind words. We are so pleased to hear that our team provided excellent support throughout your sale. We wish you all the best!
5/5
TrustpilotInformation request
Louise provided the information I needed very quickly and with minimum fuss
Thank you for your kind words, Tim. We're delighted to hear that Louise provided you with quick and efficient support. If you need anything further, please don't hesitate to contact us.
5/5
TrustpilotHighly commendable service
They made the whole process from viewing to completion seamless and we were carried along each step of the process.
Thank you for sharing your wonderful experience, Bisilola. We are thrilled to hear that the entire process was seamless and that our support was efficient. Our team strives to provide professional and approachable service, and it's great to know that Louise met your needs. We appreciate your feedback and look forward to assisting you again in the future
5/5
GooglePaul showed us around a property and provided a comprehensive and fair view of the features and the surrounding area. Thanks.
Hi Matt, thank you for taking the time to leave such a great review, we really appreicate it. Many thanks, Dan
5/5
TrustpilotThe progressor Rebecca
The progressor Rebecca, was absolutely fantastic in seeing that our conveyance completed in record time. Juggling and nudging both parties lawyers and teams was a major task carried out day in day until completion. Sometimes working from holidays to make sure next stages are accomplished. Give this 8*Welldone!
Thank you for your positive feedback for Rebecca, we are delighted to hear that we made such a positive impact and that Rebecca went above and beyond. Thanks you again for your time in leaving us a review - we will be sure to pass it on!
5/5
GoogleMatt Haynes led the sale of a property on my behalf recently. He did an excellent job of keeping me up to speed and sharing his opinion on where the property stood relative to the market which enabled us to course correct our approach at an early juncture to achieve a speedy sale at a good value. He's evidently passionate about property and this made me comfortable entrusting Ewemoves with the sale. Diane Howton was also very responsive and good at sharing information as the sale progressed through conveyancing. Thanks both for your support throughout the process.
5/5
TrustpilotThanks FOR GREAT SERVICE LOUISE…
Thanks FOR GREAT SERVICE LOUISE WASHFORD. WE APPRECIATE YOUR GREAT SERVICE.
Thank you for your kind words, Merduk. We truly appreciate your recognition of our great service. Our team is dedicated to providing professional support and ensuring customer value. If you need anything further, please don't hesitate to contact us.
5/5
GoogleGreat viewing with Phil , he was extremely approachable and gave us a good insight to the local area .
Thank you for your lovely feedback. We really appreciate you taking the time to share your experience with us. Thank you. Dan Woodward, Sales Director
5/5
GoogleGood service found Phil the sales advisor really helpful. Unfortunately the house wasn’t what we were looking for this time.
Hi Grant, thank you so much for taking the time to leave us a review, we appreciate your support. Kind regards, Dan
1/5
TrustpilotThe worst estate agents I have ever…
The worst estate agents I have ever come across. Be VERY careful if you intend to use a member of their solicitors panel they will charge you £150 to simply instruct a solicitor of their choice, the solicitors' charges will in no way be competitive and they will charge you and additional £60 to complete a money laundering ID check which will then not be recognised by their solicitors and therefore will be required to be carried out a second time...... BEWARE!!
Dear Mr Chodecki ,We are very disappointed that you have decided to leave this review of the Birchington office as we know we have acted diligently and professionally with you since our first interaction.We take all feedback seriously and strive to provide an excellent service to all our clients.Regarding your concerns about our solicitors panel, we would like to clarify that our processes are in place to ensure a smooth and legally compliant transaction for all parties involved. While we understand there may have been some confusion regarding the charges and ID checks, we can assure you that our procedures are designed to meet industry standards and legal requirements.We cannot be held responsible for any additional checks that may be required by legal representatives, which occasionally may occur depending on individual circumstances.Despite our best efforts, we have been unable to work towards a resolution with you, and we are saddened at this outcome.
5/5
GooglePhil Hopkins showed us around a property and was very helpful and friendly. He took time to research our questions and responded promptly.
Hi Sophie, thank you so much for your kind words, it has made Phil's day to read your comments. thank you Dan
5/5
GoogleJust had a great viewing with Phil! I have had previous experiences with Miles & Barr - always excellent.
Thank you for your lovely feedback! We're so pleased to hear you had a great viewing with Phil and that your previous experiences with Miles & Barr have been consistently excellent. We really appreciate your continued trust in our office. Dan Woodward, Sales Director
5/5
GooglePill showed us around the house yesterday was very informative and answered all the questions we had. Great agent
Thank you, Steven, for your kind words. We're thrilled to hear that our agent provided you with valuable information and support during your visit. We strive to deliver a seamless experience with our local expertise and professional integrity. If you have any further questions, please don't hesitate to reach out to us.
5/5
TrustpilotGreat job
Becky provided a great service and was easy to communicate with 😁
Thank you for your kind words. We’re thrilled to hear that Becky provided excellent service and was easy to communicate with. We always strive to deliver professional support and clear communication. We appreciate your feedback.
5/5
GoogleThe team did a great job and made the house buying process seamless. They were helpful and available to answer any question or concerns we had. We are really grateful for everything they did for us.
Thank you Mrs Day for the five star review. We are very happy to hear your kind feedback.
5/5
TrustpilotMiles and Barr were great to deal with
Miles and Barr were great to deal with. They made what can be a stressful experience (buying a property) much easier and very smooth. Emily Stickler, the member of staff assigned to my purchase, was excellent. Regularly checked in with me and a good communicator which meant any possible problems were resolved quickly. I don't intend to buy or sell another property but I would use them again, definitely, if I did.
5/5
TrustpilotVery helpful and knowledgeable
Thank you for your kind words, Daniel. We are thrilled to hear that you found our support helpful and professional. We strive to deliver a seamless experience with local expertise and integrity. If you have any further feedback, please feel free to reach out to us
5/5
TrustpilotExcellent customer service and always…
Excellent customer service and always there to answer any queries.
Thank you for your kind words, Ms Walker. We are delighted to hear that our customer support has been helpful and responsive. Please reach out if you have any further queries or need assistance.
5/5
GooglePhil showed us around a couple of houses and was great. Lots of local knowledge and very friendly.
Thank you for your kind words, Arthur. We're delighted to hear that Phil's local expertise and friendly approach made your house tour enjoyable. We always strive to provide professional support and ensure a seamless experience for our clients. If you need any further assistance, please don't hesitate to reach out to us. Thank you, Dan
5/5
TrustpilotAbigail
Abigail, is exceptional! I am not local to Whitstable and she manages our block of 66 apartments with ease, nothing is a problem for her and she always has the solution. Super knowledgeable and professional and our tenants are so happy with her service which reflects on us! Couldn't recommend her enough!
5/5
TrustpilotWe bought our property through Miles &…
We bought our property through Miles & Barr and they kept us well informed throughout the process. I had fortnightly updates on the entire chain and weekly updates as we headed towards completion. The calls and emails were both informative and reassuring. They made a stressful process much smoother. Suzanne Bearden was our contact and she was great, cheerful and up to date with all the information she provided. Thank you.
5/5
TrustpilotGiving informed and prompt advice plus…
Giving informed and prompt advice plus acting efficiently.
Thank you for your kind words, Geoffrey. We are delighted to hear that you found our advice informed and our support efficient. We strive to deliver professional service with integrity and local expertise. If you need anything further, please feel free to reach out to us
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