Every review we hold for the Whitstable office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMiles and Barr sold our property
Miles and Barr sold our property. It was a very difficult chain (not their fault!) but their sales progressor, Annie, was absolutely amazing. Kept in regular contact, always went above and beyond. Thank you so much.
Polly · 5 May 2026
Agent replied · 11 May 2026
We're so happy to hear that Annie's support made such a difference during a challenging chain. We appreciate your positive feedback and thank you for recognizing her dedication and hard work in selling your property.
★★★★★ 5/5
TrustpilotAs a first time buyer I didn’t have a…
As a first time buyer I didn’t have a clue
Emily helped every step of the way and made it very easy thank you
James · 26 July 2026
Agent replied · 5 August 2026
Thank you for sharing your experience, James. We're thrilled to hear that Emily provided you with professional support and made your first buying journey easy. If you need anything else, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotBecky at Miles and Barr was incredibly…
Becky at Miles and Barr was incredibly helpful and responsive during the whole process after the offer was accepted on my house through to the exchange and completion. She was quick to respond and supported me throughout, communicating with all parties involved to help our process move thoroughly and efficiently. Thank you Becky!
Kelsey · 23 June 2025
★★★★★ 5/5
GoogleHollie was excellent in helping us find the property we after. She had a good knowledge of each property and listened to and answered all of our questions in detail. Hopefully everything with the purchase will continue to go as smoothly as it has done so far...
Rory · 27 August 2025
★★★★★ 5/5
GoogleHad a 2nd viewing today with Phil and I can honestly say what a great person he is very open and honest and answered any questions to his best ability
Jack · 7 June 2026
Agent replied · 12 June 2026
Thank you for your feedback, we look forward to helping you in the future. Kind regards, Dan
★★★★★ 5/5
GoogleBobby at Mike’s & Barr has been a great agent for us - proactive, knowledgeable and proactive and just straightforward and nice to deal with . Really terrific.
Jo · 17 February 2026
★★★★★ 5/5
GoogleAll the Miles & Barr team went above and beyond to assist but especially Olly Beldeau-Simpson at the Whitstable branch in looking after my partner and I and helping us sell our property. My circumstances were exceptional however, nothing was too much trouble and Olly treated us more like a family member rather than a client. His attention to detail with a considerate and helpful manner assisted greatly in selling our property quickly and efficiently and facilitated a stress free process. I would have no hesitation in recommending Miles & Barr to family and friends.
Vicky · 19 May 2024
★★★★★ 5/5
GoogleJust completed on the purchase of my property and couldn’t be happier with the service I received. Olly was in attendance at each of the viewings at a few different properties before he suggested I viewed the property I purchased. From start to finish his communication was outstanding. He took the time to listen to my needs and wants for the property and suggested multiple properties in the area at each point of my budget. Then after finding ‘the one’ he then informed with the process and who I will hear from at each stage and passed me on to his colleagues in the sales progression team to deal with the completion. I will be using these guys when I look to buy again and will be recommending them to my friends and family. Thank you once again!
Dean · 19 May 2024
★★★★★ 5/5
TrustpilotRecent rent increase review handled…
Recent rent increase review handled proactively, quickly and efficient by Abi Matanle
Peter · 1 October 2026
Agent replied · 3 October 2026
Thank you for your kind words, Peter. We're delighted to hear that Abi handled your recent rent increase with such efficiency and professionalism. We always strive to put our customers first and provide clear communication and support. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 3/5
TrustpilotInclusivity
I feel it was OK, glad to see I was included in all correspondence and not just sent to my sister, this made me feel involved in what has been a sad situation
Donna · 7 May 2026
Agent replied · 12 May 2026
We appreciate your feedback and are glad you felt included during this difficult time. It's important to us that everyone involved feels supported and informed.
★★★★★ 5/5
TrustpilotPrompt response to an identified…
Prompt response to an identified concerns. The amazing staff was able to escalate and this was sorted promptly. She's kind, brilliant and professional.
Patience · 14 July 2026
Agent replied · 4 October 2026
Thank you for sharing your experience, Patience. We're thrilled to hear that our amazing team was able to address your concerns with such efficiency and professionalism. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotEmily Stickler Miles &Barr
Emily provided regular updates on the progress of the sale. Her approach was always friendly and professional . It’s a pity Miles & Barr did not control the legal process 😀
James · 13 May 2026
Agent replied · 15 May 2026
We're so glad to hear about your positive experience with your sales progressor, Emily. We "hear" you on the legal process... it can be arduous at times! Thank you for leaving us a review
★★★★★ 5/5
TrustpilotHaving dealt with Miles & Barr I feel…
Having dealt with Miles & Barr I feel compelled to write this review.
Customer · 11 September 2026
Agent replied · 22 September 2026
Thank you for your wonderful feedback. We are thrilled to hear that you found our support to be professional and efficient. It’s great to know that Abi provided you with exceptional service. We truly value your business and are here to help whenever you need us.
★★★★★ 5/5
TrustpilotFelt very supported by Louise during…
Felt very supported by Louise during the process of the sale. Very good at communicating and always gets back very quickly.
Pascal · 19 July 2026
Agent replied · 20 July 2026
Thank you for sharing your experience, Pascal. We're delighted to hear you felt supported throughout the sale and appreciated our quick communication. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotMy house was on the market for a long…
My house was on the market for a long time before it was sold. Everyone at Miles & Barr were very supportive and did everything they could to help us get a sale. Scott was very helpful along with the rest of the team.The person who stood out the most was Debbie Mead the Sales Progressor. Debbie was amazing and worked tirelessly to get things sorted out for us. She was responsive and empathic towards our situation and was very knowledgeable about the whole selling process. She liaised with the solicitor and pushed them along when they were not completing things in a timely manner. Debbie made the whole process much easier for us and we trusted that she was always working to support us. Thank you Debbie.
Louise · 26 March 2024
★★★★★ 5/5
GoogleA very professional service. Phil, our viewing agent, was prompt and courteous. We didn’t feel rushed and Phil had good knowledge of the property. Quick response to follow up questions.
Julie · 12 May 2026
Agent replied · 12 June 2026
Thank you for your kind words, Julie. We're delighted to hear that you found our service professional and that Phil provided you with prompt and knowledgeable support. We strive to ensure our clients feel valued and well-informed throughout the process. If you need any further assistance, please don't hesitate to reach out to us. Many thanks, Dan
★★★★★ 5/5
TrustpilotEfficient and Supportive Throughout
The sale was agreed rapidly and M&B were very supportive throughout what seemed to us a long UK sales process, right through to exchange and hopefully completion next week
Nicholas · 16 May 2026
Agent replied · 27 May 2026
Thank you for sharing your positive experience, Nicholas. We're delighted to hear that our support made the sales process feel efficient and seamless for you.
★★★★★ 5/5
GoogleWe had such a positive experience working with Harriet. She was professional, friendly, and incredibly helpful throughout the whole process of finding our property. She listened to exactly what we wanted, kept us updated. Her knowledge, patience, and genuine care really stood out. We’re so grateful for all her hard work and would highly recommend her to anyone looking for a property.
Clare · 8 May 2026
★★★★★ 5/5
Trustpilotjade was amazing she was there every…
jade was amazing she was there every step of the way. thank you so much for all your help
Shani · 22 July 2026
Agent replied · 28 July 2026
Thank you for your kind words, Shani. We're thrilled to hear that Jade provided exceptional support throughout your journey. We strive to deliver a seamless experience with professionalism and integrity. If you need anything further, please don't hesitate to reach out to us
★★★★★ 5/5
TrustpilotKayleigh, Maddy & Emily Were Stars!
The team at Miles & Barr have been fantastic throughout the process of selling my home. A special shoutout to Kayleigh, Maddy, and Emily, your communication has been spot on and nothing has ever been too much trouble. Thank you all for making it such a smooth experience!
Matt · 24 June 2025
★★★★★ 5/5
TrustpilotI was shown around 2 properties…
I was shown around 2 properties yesterday by a lovely lady called Mia Steven’s from Miles and Barr . Looking for a home can be very stressful and Mia put us at complete ease . She was very bubbly , chatty lady and answered all of our questions . Mia gave us plenty of time to look around each property and explained in great detail what would happen next . I would highly recommend Mia to anyone who may find the process of finding a home for your family a tad daunting . Very highly recommended
Miss · 22 February 2024
★★★★★ 5/5
TrustpilotFelt like they had my interests at…
Felt like they had my interests at heart and worked hard to get the best result for me and my family. Everyone was professional and friendly
Joshua · 29 May 2026
Agent replied · 2 June 2026
Thank you for sharing your wonderful experience, Joshua. We are thrilled to hear that you felt we had your best interests at heart and that our team provided professional and friendly support. We strive to deliver a seamless experience. If you ever need further assistance, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotGreat experience
I am delighted with the exceptional service provided by Miles and Barr, and I want to give special commendation to Donna, my dedicated agent.Donnas’s management of my flat has been outstanding. She handles urgent repairs, regular maintenance very quickly and efficiently. Her detailed and timely emails to keep me in the loop has made communication easier and made me feel confident about speaking to her in the future The Agency's reliable service and has made my experience incredibly positive. If you're seeking a trustworthy lettings agency with a personal touch, look no further. Thank you Donna and everyone at miles and Barr
Vic · 12 February 2024
★★★★★ 5/5
GoogleMet Phil Hopkins on a couple of times out viewing,
He was extremely friendly, knowledgeable and gave us the answers to all of our questions.
Would highly recommend!
Callum · 12 May 2026
Agent replied · 12 June 2026
Thank you, Callum, for your wonderful feedback. If you have any further questions, please feel free to reach out to us. Thank you, Dan
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