Brannen & Partners Whitley Bay reviews

★★★★★ 5/5

Google

I dealt With Liam Bradshaw with my move from start to finish and I can say without doubt he has been fantastic, very helpful and has gone above and beyond to help me in any way possible. Very professional and has the right sort of attitude to deal with tenants, upbeat, friendly and very approachable. Liam made it known that he was willing to offer help if needed, and did everything he could to make sure I was satisfied, kept up to date and answered any questions I had. Can not fault Liam or Brannen and partners in any way!

Samuel · 11 October 2023

★★★★★ 5/5

Google

We’ve used Brannen & Partners on a tenant-find basis for a few years now. Thank you Liam for all your help and coordination, it’s much appreciated!

Samantha · 30 November 2025

★★★★★ 5/5

Google

I recently completed a rental agreement handled throughout by Liam Bradshaw. Liam was really helpful and attentive at every step , making sure we knew what was required to smooth the way, and he was always there if we had any queries. Many thanks for a stress free service .

Brenda · 14 April 2023

★★★★★ 5/5

Google

Fantastic service from begining to end. Liam was an absolute pleasure to deal with and went out of his way to help me in the process! Thank you .

Clarice · 14 April 2024

★★★★★ 1/5

Google

Brannen and partners took over the contract for residential management of my apartment block a couple of years ago. Since then, the apartment block itself has not been managed or maintained in any meaningful way: 1. Ongoing ingress of water into stairwell near lift shaft despite complaints over 6 months ago. 2. Apparent repairs of further leaks started 1 year ago and seemingly abandoned; appearance of building is like a building site. 3. Lock was broken by vandals - took 10 weeks for them to repair this. 4. Failed to repair cladding on building, meaning property cannot now have a fire safety certificate (and cannot be listed for sale). Company estimates it will be years before this is corrected. 5. Submitted annual accounts that were completely inaccurate (these are still on companies house 2 years later). Their attitude is a mixture of dismissive arrogance and utter incompetence. The excuses are bloviating and endless. We involved solicitors as the company were so evasive; it took them 10 weeks to respond even to solicitors. They pretended I was the only person in the block complaining, although in fact several had been. I cannot advise more strongly to avoid this company. They are evasive, disorganised, and will do anything to avoid maintaining properties. I can see from online reviews that this is far from an isolated experience.

Chris · 11 October 2022

★★★★★ 5/5

Google

Fantastic service - we wanted to move quickly as we were staying in an airbnb while flat-hunting and Liam and the team did brilliantly, moving things fast and efficiently for us. We're now in a great place in Tynemouth and delighted with the friendly and professional service at Brannen & Partners.

Joshua · 3 June 2022

★★★★★ 1/5

Google

These are the worst letting agents I've ever had to deal with. Rude tell lies. The way they treat tenants is horrible. Don't do repairs. They steal money. And say they didn't notice it . I wouldn't recommend these horrible people. Do you self a favour and use anyone else. Totally disgusting.

Dead · 4 March 2025

★★★★★ 1/5

Google

As a first time landlord searching for a coastal agent to fully manage our property, we chose an agent who prides themselves on being ‘experts in the industry’. Unfortunately during our first twelve months as new landlords we did not get this ‘expert’ level of service with Brannen & Partners. Moving forward, as we enter our next twelve months as established landlords expanding our property portfolio, we have explored an alternative coastal agent to meet all our landlord and property needs for greater security and peace of mind. We wish you well in the future.

Landrew · 14 April 2025

★★★★★ 1/5

Google

Avoid at all costs! I’ve rented in Whitley/Monkseaton for over 15 years and this is the worse Agency around, they avoid question and repairs but happy to chase you for money and threaten legal action!

Matthew · 11 May 2026

★★★★★ 5/5

Google

Can't thank Liam enough for everything he has done in the lead up to moving into new property. He's been super friendly and made the transition very easy.

Jenny · 14 April 2025

★★★★★ 5/5

Google

Rented a property through Brannen & Partners. Was the smoothest process I’ve had so far in renting a property thanks to Liam Bradshaw. Everything has been taken care of and I now have a new place, thank you very much

Ian · 24 October 2024

★★★★★ 1/5

Google

If you are looking for a professional service I'd give this company a miss. Ignorant and rude over the phone, I asked a simple question and got hung up on mid sentence. Next time I might bring along my favorite brick.

Shamrock · 14 April 2025

★★★★★ 5/5

Google

Dealt with Liam Bradshaw this time, who is one of a number of excellent people at Brannan. Liam was professional, courteous, helpful and very "on the ball". Many thanks.

Christina · 14 April 2023

★★★★★ 5/5

Google

My Experience from start to finish with Brannen have been fantastic lucy who did the original valuation was great and the photo process was seamless. Since then I have dealt with Ellie for the actual sale and since then gillian who has been extremely helpful throughout and has been on the ball with my sale to get contracts exchanged on time. Thanks very much and couldnt reccomend highly enough.

Sophie · 27 May 2022

★★★★★ 5/5

Google

Brannen and partners have been amazing. I first spoke with Margaret around 18months ago when we were struggling to sell our home with two other agents. We decided we needed some time, but Margaret promised to keep in touch, and was so patient with us while we contemplated our options. When we made the decision to go back in the market we knew Brannen were the estate agents for us, and we couldn’t have been happier with the service. Every single one of the team are so friendly, and helpful. From Lucy at the initial appointment, to Gillian pushing the sale over the line, we couldn’t have asked for more! We hope to never move house again, as we truly love our new home, but if we did we wouldn’t question using Brannen and partners again.

Lyndsey · 22 November 2024

★★★★★ 5/5

Google

Liam Bradshaw  is a very good letting valuer. I enjoyed his service and he is very prompt, kind and has great communication skills

Oluwaseyi · 22 December 2024

★★★★★ 5/5

Google

Rented a house through Brannen and Partners. Liam Bradshaw was extremely helpful, he dealt with our queries promptly and efficiently, would highly recommend!

Charlotte · 22 November 2024

★★★★★ 1/5

Google

This state agent are not professional at all and very rude staff and service. I am renting the property from them and after a phone call to them engaging a conversation about the rise of the rent and actually on benefits as due to no work I informed them that the universal credit do not pay me the full rent witch resulting me to pay the difference witch it's not a problem at all. As the rude person was Barbara. I had many many questions and requested some answer but fail to reply nor contacting me regarding the questions asked. Once we engaged the conversation they keep rising their voice interrupting me during me saying as they keep shouting and hanging up the phone few times despite calling them back. When I requested to not talk to Barbara following hers rudeness and uprofesionalism we informed me that I have to leave the property as the landlord requested the possession of the flat as he decided to move in. I know in fact that is totally a lie as even after requesting the detail of the landlord for confirmation at this day they do not proced my request. They know that I have a long health issue witch I been asked to shield by the North Tyneside Council and this is totally ignored by the state agent really aggressive and telling me that I was wrong and I have to go to work despite paying my full rent. Unfortunately at this stage the state agent have been ignorant and unprofessional. At this stage I know that by doing so and by not getting me the details of the landlord they hiding the true and making things up on behalf of the landlord. If this was true the landlord would be able to contact the tenant and at least and am sure he will do his apologise considering this covid19 crisses. I do believe that they have one property that they rented out witch something really bad happen to the previous tenant and maybe afraid for me to tell the new tenant that if they are aware about what happened to the previous tenant as I'm sure it is the law. If the state agent have not informed the new tenant the state agency will be on big trouble. I will soon found out myself by launching the conversation with my new neibourgh and Let see what's happen next.NegativeProfessionalism

Shack67 · 24 August 2021

★★★★★ 1/5

Google

Horrible company. They are so eager to take your money for a holding deposit and after that have zero interest in helping you. I paid the deposit, ready to pay everything for a property as soon as it was available, and this company decided that having to wait ONE week to get a paystub from my employer in the middle of a pandemic was just too difficult to deal with. Zero communication from them about this, just randomly decided they were no longer interested in having me rent any property from them. Avoid at all costs. Oh but thankfully they were “happy to refund me my holding deposit” …. Which they are required to by the law.NegativeQuality, Professionalism

Maddi · 24 August 2021

★★★★★ 5/5

Google

Efficient, professional and helpful. Especially Liam Bradshaw my letting agent, Thank you!

Faten · 14 April 2025

★★★★★ 5/5

Google

We have recently organised a rental with Brannen and Partners and we’re very impressed with the organisation and professionalism. Liam Bradshaw was very helpful, organised and kept us in the loop throughout. Highly recommend!

Joanne · 14 April 2024

★★★★★ 5/5

Google

Honestly never had an easier time finding somewhere to live. Liam was excellent, super friendly and helpful. My fiancé and I are over the moon with our new place. Cheers!

Craig · 14 April 2024

★★★★★ 5/5

Google

Excellent service from start to finish. Liam was there to guide me through the process of aquiring my new property rental and made sure everything went smoothly. Really good experience.

Celia · 14 April 2024

★★★★★ 5/5

Google

I couldn’t have imagined an easier letting experience - Liam was so helpful and quick with everything, and made it really easy when I was trying to sort things from the other end of the country. I’d recommend Brannen and Partners to anyone, it’s been a great experience so far.

Ruby · 11 October 2022