Trusted Agent profile · Whiteley, Hampshire
Verified
★★★★★
157 reviews across 1 platform
3600 Parkway, Whiteley, Hampshire, PO15 7AN
Robinson Reade's office in Whiteley, Hampshire, at 3600 Parkway, is rated 4.8 out of 5 across 157 reviews on 1 platform, including 157 Google reviews rated 4.8.
Every review we hold for the Whiteley office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant service from the Robinson Reade team when purchasing our property. In particular Donetta, who kept us well informed throughout the process and was happy to go the extra mile to help ensure things ran smoothly. The whole team were friendly and approachable from our initial viewing through to completion. Would definitely recommend.
Thank you Claire, we wish you many happy years in your new home.
5/5
GoogleCommunication really good. Donetta responded quickly to messages and was always super approachable! Donetta was happy to organise post purchase viewings to help with furnishing decisions and nothing was ever too much trouble. She mept us updated and helped us through the process.
Thank you for your lovely words Chloe, I'm sure that you will be very happy in your new home and look forward to seeing you on completion day to collect your keys. Jane Earley, Owner/Director
5/5
GoogleWe have been very satisfied with the letting management service at Robinson Reade. Emma MacGregor is a complete professional and we have great faith in her advice and judgment. Any queries receive a rapid response and we receive sound and experienced advice regarding works required. The routine administration is very efficient and we have been particularly impressed by the speed of response in the face of any emerging issues, keeping a fair balance between our interests and those of the tenants. We wouldn’t hesitate to recommend this service.
Thank you so much Jo, I know Emma takes great care in making sure that our rental properties are looked after as if they were our own. Jane
4/5
GoogleOverall a good experience. I have corresponded mainly with Emma. Generally I was happy with how she kept me up to date on developments for my tenancy application as well as progressing the contracts and managing any IT glitches that arose in my case. I particularly appreciated the box of goodies for my move in day! One item that could be improved for me was the referencing procedures Robinson Reade have in place. Many corporate employers don’t do signed employment references (just standard automated ones) and thus I didn’t “pass” the check here; adjustments should in my view be allowed for this. Additionally it was unsettling at the time to be informed that my reference didn’t meet requirements without providing any further context as to reasons why in the first instance. Aside from that one issue I was satisfied with this estate agent and would be happy to correspond with them again on future tenancy matters.
Thank you for constructive feedback Nat, I hope that you've settled in well to your new home. Jane
5/5
GoogleJames moody was so helpful tonight phoned the office as I had a problem with my boiler he offered to pop round and sort it for me as it just needed to be re pressurised he got it all sorted can’t thank him enough excellent service thanks very much James
5/5
GoogleJane and her staff could be relied upon at every stage in the selling process to be professional, courteous, competent and trustworthy. We felt we could fully trust them, and they took all the stress out of the process for us. From start to finish they looked after our interests as they would their own. We would thoroughly recommend them.
Stella, it was a pleasure to help with your move. I hope you are enjoying your new home, Jane
5/5
GoogleCraig was super helpful, non pushy and explained the process to us clearly. Great agency to use and wouldn't hesitate to again.
5/5
GoogleWe bought our new house through Robinson Reade and they have been fantastic. We’ve kept up to date with any progress and they are happy to answer any questions we had. Special mention to Donetta who managed to keep our cool and talk through any issues we had. Would definitely recommendPositiveResponsiveness, Quality, Professionalism
Thank you Danny. Donetta, our full time sale progressor is definitely worth her weight in gold! Good luck in your new home. Jane
5/5
GoogleRobinson Reade provides EXCELLENT professional service. They are quick to respond to needs and provide info required. We have dealt with Megan, Emma and Bryony when leasing a property and these ladies have been so helpful, friendly and efficient at all times. We highly recommend working with them. They are also ethical in everything they do.
Sandra thank you for your positive review. Praise like this is very welcome and motivational for the team. Jane
5/5
GoogleWe have both bought and sold with Robinson Reade and whole heartedly recommend them. They are very down to earth and straight forward which is a breath of fresh air compared to many other estate agents. They back up what they say with …
Thank you David, I'm so pleased that we were able to help you and your family with your big move. Best wishes and good luck in your new home :-)
5/5
GoogleMolly, Donetta and the whole team have been absolutely amazing! Molly recommended a property to us, and it was perfect. Molly, Donetta and the whole team have been so friendly, and an absolute pleasure to work with. They kept us up to date …
Thank you Charlotte, you and Jack were really good at getting everything needed to the solicitors and mortgage company really quickly so that certainly helped the sale go through nice and quickly! Wishing you lots of love, fun and laughter in your new home.
5/5
GoogleWe rented a home from Robinson Reade for nearly 9 years, they were always quick to resolve any maintenance issues and were always friendly and helpful, along with the contractors they use for repairs too! 5 stars
5/5
GoogleRobinson Reade sold my house for me in Locks Heath. The whole team were outstanding & continually kept me up to date at all times. They set up a "WhatsApp" group for my property which was a brilliant idea, as we …
Thank you Lyn, we will miss your lovely WhatsApp messages. Best of luck for the future Jane x
5/5
GoogleRobinson Reade a huge thank you to all of the team of Ladies Wonderful Ladies who have helped us both the trials and tribulations of buying our final destination which is a lovely bungalow in Titchfield Common Common , A special mention must go to Emma Watson who first showed us around the property second a special mention again must go to Nicola Etherton property consultant and finally Donetta the very competent Sales Manager who has guided from beginning to the end of our transaction , Thank you ladies you are all true gems , Regards and a very Happy Christmas to you all , Stuart and Karen Richardson ,
5/5
GoogleExcellent service ..First time I have used them Fabby service I cannot fault Donnetta what a professional lady. Everybody is so professional, and my sale and purchase were completed with me not having to sweat
Thank you Pete
5/5
GoogleI met Jane Earley, the Director of Robinson Reade, through her work with Propertymark, the property industry regulator. I found her to be very knowledgeable, highly qualified and extremely efficient. Highly recommended if you are looking to let or sell your property on the Strawberry Coast!
Thanks Toby, likewise! Being members of PropertyMark means we are ahead of the curve on most things.
5/5
GoogleGreat team - professional and proactive. As a buyer of a property, we didn't choose Robinson Reade, but were thankful to have them for every step, especially Donetta who skilfully marched the entire chain along!
Thank you Matthew, I hope that you are settling in to your new home and enjoying life in Warsash.
5/5
GoogleReally happy with the work carried out so far by the team. Punctual and professional as well as being really helpful with questions . Video and initial work on web photography by Craig excellent. Looking forward to working with the team to hopefully sell the property.
5/5
GoogleI cannot recommend the ladies at Robinson a Reade enough! They supported me at every step of the process, finding another buyer within a day when my previous buyer pulled out…oh and at full asking price and a cash buyer to boot! Sharyn and Donetta are professional and lovely people….thank you ladies, you held my hand when I needed it most! Don’t bother with other agents in the area- RR are all you need. In a class of their own.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Alison, it was a pleasure to help with your move.
5/5
GoogleExceptional service from Donetta and the team. Went above and beyond.
5/5
GoogleJane and her team are very friendly & professional. They gave a realistic valuation and provided an exellent listing.
Thank you Steve, we just need to get you sold now!
5/5
GoogleFrom start to finish the team showed commitment, professionalism and dedication. The valuation process was excellent. Once on the market I received regular updates, statistics etc. The team who showed my home to buyers were always courteous and respectful of my house. My house sold just after the New year and the whole process has been managed by one lady who has been amazing both on professional level and personal level. Made the whole sale less emotional for me. I can’t thank Robinson Reade enough. Thanks to all.
Thank you so much for the lovely words Natalie. It’s been a pleasure helping you move in to the next chapter. Wishing you the best life. Jane
5/5
GoogleDonetta, I just wanted to send something in writing to thank you and the whole team for your fantastic support in the sale of our property. …
Thank you Pippa, we're so glad that we were able to help your lovely mum with her move.
5/5
GoogleMoving home is an incredibly stressful time, and anything that can remove some of the stresses is a great thing! Robinson Reade is one of those stress removers. Right from the start, when we invited them into our home, while other agents came equipped with the hard sell, RR instantly made us feel at ease and made us feel like we could trust them with our sale. In these strange times, RR were the only agent who we viewed with, in our opinion who took the pandemic seriously. Potential viewers were encouraged to watch video tours before visiting and those who did along with the accompanying agents always wore masks and protective shoe coverings. Handles and switches were always wiped down after being touched. Finally, after an offer had been made, we were put in the hands of a dedicated sales progressor. This was a fantastic value add that I'd not experienced in the past. Knowing that there was someone always available on the end of the phone who was chasing all the way through the chain was invaluable in providing reassurance and allying fears, and keeping those stress levels down. This review may sound gushing, but frankly given the complexities and emotions involved in the largest purchase most of us will ever make Robinson Reade should be held up as an example of how to do this properly.PositiveResponsiveness, Quality, Professionalism, Value
Dear Peter & Nicky, it has been a pleasure to help with your move. Thank you so much for taking the time to write such a wonderful review. We wish you the very best in your new home, Jane
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robinson Reade's Whiteley office has 157 reviews across 1 platform: 157 on Google.
Robinson Reade Whiteley is rated 4.8 out of 5 across all 157 reviews, and 4.8 out of 5 on Google from 157 reviews.
Robinson Reade Whiteley, 3600 Parkway, Whiteley, Hampshire, PO15 7AN.
